4.1 (73)
7801 Cleveland Ave NW, North Canton, OH 44720
(330) 244-9708
orionohio.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeffery Brooks
2023-04
Back in March 2022 we had a tree fall onto our garage due to a weather related issue. State Farm Insurance linked us with Orion Construction and they came out the following Monday. They were able to get a tree removal company out the same week and the tree was removed with no issue. They also tarped the holes in the roof of the garage. Orion Construction handled the repairs from there and were able to get everything estimated out in a timely fashion. The biggest hold up was with the insurance company. The project took several months to get started due to the State Farm claims department taking longer than expected to get the claim finalized. Once the project started Orion Construction repaired the roof with new wood and newer shingles. They then power washed and painted the garage siding. They then repaired both garage doors. They actually replaced one entirely. Both doors work better than before the incident occured. They actually painted both garage doors as well. Side project also completed - Orion Construction repaired the fascia boards and the gutter on the back of our house. This was due to the gutters hanging off the house due to normal wear and tear. Everyone we worked with was a true professional and easy to talk to. They made the process easy for us. Thank you Orion Construction!
Gary Hawthorne
2023-05
Bill and his crew was very efficient, and caring, covering up our home after a tree fell in my home,They worked through a a down poor to seal up the hole in my home, great job keep up the excellent job
Andy Flor
2024-02
Called about a leaking roof and was cut off mid-sentence asking if I talked to my insurance company yet. Asked why that was important and was told that they "only work with insurance companies".No problem, but there should be some statement on their website or reviews stating as such....
Denise Harpster
2023-04
The project manager explained step by step, keeping up to date. The crew was fast, thorough complete great work. The office was always responsive and worked with me to my questions and billing completed. I loved my experience and will tell everyone they should use Orion.
James Fisher
2023-09
Let's just say if you're interested in getting phone calls and setting up meetings, To have nothing happen, this is your company.. I have more damage done to my house by this company. Than the wind did from them coming and Taking samples multiple times FOR NOTHING. I've wasted days sitting here And waiting for people to show upThat never do, sitting around waiting for people to call me that never do. Same thing every time. "I'm so sorry" blah blah blah "when can I come out again.?"ABSOLUTE GARBAGE. If you still want this company to do work for you? Have nothing to do with Aaron or Bill. Aaron Especially, I don't even know that he works for this company. I feel like he just stole a truck and put that he works for Orion on the side of it. It couldn't be true though because i feel Iike i would have had more work done on my house if it was. Bill, just tells you that someone's coming out or getting ahold of you and they never do. So If you're interested in people coming and taking siding off of your house and shingles off of your roof and leaving tarps all over the place. This is your company. No stars. THERE WAS NO WORK DONE TO EVEN RATE OTHER THEN THEIR COMMUNICATION WHICH IS ZERO!! The supervisor Moreen in the office who is apparently in charge, was supposed to email me results. Never did. A complete break down. Aweful. And my house is still a mess and even worse.
Vivian Loos
2022-04
Our house was filled with sewer a few months back and our insurance recommended Orion. I would advise to just not waste your time with this company. They never got back with us when we called or emailed. Claimed they never had our email or never got voicemails and honestly it seemed like they just did not want to work with us. On top of the TERRIBLE communication skills and response times, they told us contradicting information about a lot of different things on our home. For example they had at first told us that we could supply everything for them to put in and then said that we couldn't because they "couldn't guarantee correct service to make sure everything goes in correctly" if we bought our items yet continued to say "if you want something from Home Depot give us the item number and we will purchase it for you from Home Depot." WHAT?! What difference does it make if we buy it vs if you buy it? We worked with Amy and she seemed like she really hated her job and never got in touch with us after the numerous phone calls and emails. She was very unorganized with what she did. It's very sad to see that Orion does not care about their customers and are only after their money and pretty much scamming people. And after seeing the hatch jobs they did on other peoples homes, we decided to do the work ourselves and got it done most likely 100x better than they could and in a short amount of time. All this to say they prolonged everything for MONTHS. If you need something done in a timely manner DO NOT go with Orion and if you need things done professionally RUN FROM ORION.
Deborah Wiley
2021-04
Orion was prompt, dependable, efficient and trustworthy. A windstorm tore off part of the siding of my house. They handled my insurance claim and were able to re-side the entire house while upgrading the work to include the "wrap" that is now required underneath the siding. The event happened on a Sunday afternoon and I called my insurance on that Sunday afternoon. By that evening Orion contacted me and made arrangements to temporarily "fix" the missing siding the next day (Monday). Once the new siding material was chosen (by me), ordered and delivered it took only two days to re-side the entire house. They did an excellent job! They always contacted me about the progress of my claim and status of the job. I highly recommend their services.
Chris Smith
2022-04
Orion helped me on two insurance damage repairs in the last two years. One of them required some emergency action and creative thinking. In both cases they were responsive and bay far the best contractors I have ever working with. I highly recommend this for any construction project for your home or business.
Patricia Hamilton
2020-04
I experienced roof damage from the wind storm in January. My home insurance company recommended this company and they did not disappoint. Every adjective above is truly how I feel about them. They responded quickly and were very professional. They kept me informed and when time for doing the roof, the quality was amazing. I feel I received a good value for the quality of work. I highly recommend Orion for quality roofing.
DJ
2022-04
We had to have some of our siding replace due to storm damage. Our insurance company recommended Orion as their preferred provider. We were very impressed. They contacted us immediately and got the job done ahead of schedule. We would use them again. Thanks Orion!
Katrina Morgan
2021-04
Orion Construction is one of the most professional contractors we’ve ever had the pleasure of working with. The job was well described and matched the estimate. The workers were on time, courteous and focused. Attention to detail was impressive and follow up (something rarely done anymore ) was exceptional. Would recommend this company to anyone!Services: Paint indoors, Drywall repair
Michael Lange
2022-04
I had Orion contracted to complete an insurance claim. The Project Manager was responsive and the process was smooth. We did have some delays because one of their subcontractors unexpectedly had health issues so they needed to find a new resource, but I can't blame them for that! Overall we were happy with the result.
Randall Quay
2024-01
Worst company I ever worked with drugged the job out for ever did not hold up to their word would not recommend them to anyone
Kevin Wright
2021-04
They replaced the roof on my duplex and was referred to me by Mark Radosevic's Nationwide office. Jeff was my go to person and he kept me informed on the progress of my roof. Laura was keeping me informed on the how the claim process was going. What an excellent team! They should be YOUR go to company for any roofing job!Thank you for a great jobKevin Wright
Rudy Gurgol
2020-04
Very Happy with work done to my laundry room. Also was happy with the handling of project, with being told of what needs to be done and how to do it. Room looks great, better than before damage. Everybody from Orion was great and on time! Will definitely use Orion again if needed!
James Lehman
2023-04
Our experience with these people, their "business" tactics, communications and quality of work and materials was all atrocious. We are left with disappointment, anger, regret and many problems with the "work" they did that we will have to pay someone else to fix. This is in sharp contrast to just about every other company who worked on the same project.
India Moore
2019-04
I couldn't be more pleased with the services, and the Brand New Home I received from Orion Construction these past 8 months! Our family was hit with a devastating house fire back in the spring and we didn't know where to start regarding the clean up and getting our home back. We entrusted Orion Construction to lead the way and we couldn't be more pleased with the prompt service, professional and courteous staff, and overall experience. We recommend their services and hope to work with them again for future home improvement's! Thank You Orion Construction!
RVLRY
2020-04
We had an unfortunate mishap with a truck and garage wall, which the truck won 😑. Our garage walls are made of hard to find ceramic block but Orion did a great job finding the best match. The repairs started out slow but after a contractor change things were smooth and expedited. We finally have our garage back.
USA Quickprint
2021-04
We had water damage and immediately reached out to Orion Construction. We have used them in the past and would never call anyone else. They are great to work with and do an outstanding job! Highly recommend Orion Construction!Services: Install flooring, Remodeling, Repair flooring, Drywall repair
Brian Meeker
2019-04
Orion did a wonderful job replacing the siding on my home after weather damage. The new siding matches perfect! Employees at Orion where prompt, skilled, and did a great job communicating with me throughout the project. Thank you!
Donielle Hartley
2022-04
Had a garage door fixed through insurance. Paid my deductible and thought all was good. Then I get hit with an 1800$ bill. No idea where it came from and when I call I don't get a response. This was a. Done throught my insurance company and now they are trying to scam me for 1800$. Just be wary using this business.
Vicky Wantz
2022-04
Thank you Orion, our floors are beautiful!! Henry was the main one here and he is very polite and professional.. I will recommend your company to everyone.. Thank you Henry, Don and Matt.. You guys are amazing and thoughtful...
Erick Martinez
2017-04
They are fast and can do anything that is needed. One stop shop company. We will continue to use Orion for our repair and construction needs. Harold, Amy, Chris, JR very customer friendly people good to work with.
Hamid Sarv
2020-04
Orion was able to schedule the construction work in late November. Despite the snow and cold weather, the outdoor repair work on a brick wall was done professionally. Likewise, indoor repairs and restorations were also completed satisfactorily.
D Mad
2021-04
Very prompt response on a Friday night after a tree had fallen on my garage. Brought an entire crew to remove the tree and get the holes tarped before the rain. Very pleased with their work
Darlene Kieffer
2023-05
Reviews from my clients tell me they are extremely professional and do a great job.
Tim Sanko
2022-04
Our roof was removed by a windstorm, and they came in bad weather and tarped the roof. Then they were here when they said they would be and we stayed dry and there was little or no new damage after they showed up... Thanks!
Dana Montgomery
2023-06
GREAT group of people that will go out of their way to make sure the customer is completely satisfied! Give them a try!!!
Tony Markley
2018-04
Sorry never heard of a 24hr company turning down worth of 30,000 dollars worth of work to busy to give an estimate they said call back 4 to 5 months to see if anything has changed hopefully I'll have all the work completed within a month or two but thanks for at least giving me a call back to let me know that your business is striving
Ted Hutchison
2023-07
Excellent work performed in a timely manner. Enjoyed working with a professional group.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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