4.7 (31)
505 Nassau St, East Canton, OH 44730
(877) 712-2767
polebarnsdirect.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris S.
2023-09
Pole barns direct did a beautiful job inside and out on my pole barn/man cave. Very happy with results. Dustin and Rob were great to deal with and answered all my questions. Thanks guys for the great work. I have recommended you to all my friends as they ALL have been asking me who built it!Service: General construction
Jodi Gearhart
2023-05
A seamless process from start to finish. I was in constant contact with representatives from the company explaining their process, next steps, financial requirements, foundation requirements, etc. I had actual in-depth conversations with Pole Barns Direct where they made sure I understood exactly what I was ordering, offered suggestions, and answered any questions that I had. As a result, I have a barn that I LOVE. From my cupola to my fancy sliding doors with all the windows, my little 2 stall horse barn is exactly what I wanted. I cannot recommend this company enough.
Craig Morrow
2023-05
My wife and I wanted an unusual combination of structures due to constraints of a very difficult site. They worked open minded with us and other contractors to give us the most functional, usable and appealing arena with quality components and construction. The whole team at Pole Barns work to resolve any issues or concerns that came up. Finally, a contractor with people that actually cared about giving us the best. Thank you!
Mitch
2023-05
Pole Barns Direct is amazing !! This company has a very professional team that has brings a level of service and knowledge that is far superior to most companies in todays world. From start to finish they were organized, responsive and professional. The building process was seamless and an absolute great experience. They exceeded my expectations throughout the process including the end result. Couldnt be more pleased. Thank you!
Philip Duke
2022-05
I cannot say enough about how happy we are with our experience with Pole Barns Direct. The entire process was smooth as silk. Any changes we wanted were quickly adopted and rolled into our project. The building is even not all the way complete is solid and beautiful and all that we wished for!
David Gidorkis
2023-05
When I was getting bids for the project, they were responsive but when I was ready to purchase the building, I heard no response. Later, the owner called me and told me they were doing a company function, so the salesman wasn't there. No problem I said, the issue was why didn't the company use an out of office e-mail responder, standard business practices for over 30 years. He dismissed that, asked me to remove the Google review and I did and later called me and told me he didn't want to do business with me. That is fine, I went with another builder who did a great job and when I asked a question and my sales rep was out, I got a vacation responder notice. It is fine if a company does not want to do business with you but when they pull out right before a contract is signed it costs you money. It required me to reschedule other vendors, and this cost me about $2500 storing items 3 more months and rescheduling vendors due to having to start over on the bidding process. Not to mention I had to pay a higher interest (since interest rates went up) on a line of credit since I could not close out my line of credit till, I had signed building plans. I am sure Pole barns direct does a good job; their product seems nice but the customer service I would give 2 stars. Building a barn or garage is a very costly experience for any business or homeowner so I felt it was important for others to know what you might expect. I will note the owner did e-mail me and put together a timeline of 40 e-mails we had back and forth and that he would publicly put that chain of events in a response to my review. That is fine, the current builder that just finished my build has fielded over 100 e-mails back and forth. This is part of the process, the builder is the expert, the customer is not. The strange thing about building a barn is there are literally 1,000 variables. I understand builders are busy and so they can afford to just skip business they don't want but others should know, maybe your experience will be fine or maybe it won't. Just know as a buyer, if you have a lot of questions, they don't have a lot of patience. I dislike writing a negative review and would much rather give a positive one but that was my experience, and it is something other people should consider when making a decision. If you look at my review record you will see I write far more positive reviews than negative.
Heath Fairhurst
2023-05
Pole Barns Direct is simply the Best!! This company has an unbelievaby skilled team that has brings a level of expertice that is unrivelled!! From start to finish they clearly comunicate the process professionly and seamlessly build to plan. Couldnt be more pleased. Thank you!!
K D
2016-05
I needed to build a pole barn on my property and needed a contractor that was registered with the Summit County Building Department (big government is great...). The building department provided me with two names - one visited my site but did not provide a quote despite my insistence and the other did not want to build the barn exactly how I wanted and turned out to be $10,000 more than Pole Barns Direct. I also got a quote from Morton but they started at $50,000.Luckily I found Pole Barns Direct by reading through the entire list of Summit County registered contractors. I did the online quote and it was very reasonable - even less money than the unregistered Amish wanted. I set up a meeting and spoke with Neil and Rob about what I wanted. They delivered exactly what I wanted and for a great price - steel siding and roof, gutters installed, cupola installed, also installed windows that I provided.Pole Barns Direct just needs a level site to build on. I contracted an excavator to to that work. I also payed a surveyor to drive stakes locating the building as I needed to make certain setbacks per zoning requirements... Pole Barns Direct had the barn done in under a week. After they were done I had concrete poured and electrical installed.I have been recommending Pole Barns Direct to friends and coworkers. Would not hesitate to use them again.
David Bailey
2020-05
I dread dealing with contractors for projects. But with the very first call to Pole Barns Direct I knew I found the company to build our garage/barn. From dealing with Dustin, Rob and Phil and the rest they were great. They did what they said and kept me well informed. Their schedule was on target, and they took care of everything. Great working with them on this.
Doug Yukich
2020-05
The building experience was great. The pole barn reps were helpful professional and courteous. They were prompt when they responded and knowledgeable. I highly recommend them. Everyone that has seen the building gave them high compliments. They go out of there way to help. Thanks
Kylene Mesaros
2023-05
Great communication! Great workmanship. Very pleased with our barn!
Deborah Kellar
2020-05
The service was great. I even made a last minute location change and they helped me make the adjustment without any problems. I would gladly recommend Pole Banes Direct to any one wanting a barn or building.
Brad Schmitt
2022-05
Great experience with these guys and had so many compliments on my building,in fact was so impressed tried to get these guys down to my sons house for another building. He was in thier area but apparently due to now being short handed have now shortened thier coverage area.
John Johnson
2023-07
Website has most info except pricing... however ... recently pricing changes damn near daily so I guess I'd rather get no price then a wrong price. Not sure about anything past that. Never call them or talked to anyone yet.
Ann Macabobby
2023-05
What a wonderful building, very happy with the service, builders are fantastic, just an all around amazing experience. Thank you!
Matthew Ogle
2023-06
Returned phone call in a few days. Great service and awesome support.
Fred Drotleff
2020-05
They put me in contact with a sub contractor for a very small job. Straight forward and not telling me a story!
Matthew Jor
2020-05
First class builder and folks. They really know their stuff and provide great customer service.
Jason Scaglione
2022-05
Very helpful and professional folks here.I'm looking forward to doing business with them.
matt kay
2019-05
Solid fast growing company
david tournoux
2024-05
Most reviews are only as good as the source. I’ve been in construction all my life, my dad was a homebuilder. Owning a business since 1978,(thanks be to God) I strive to run it by shooting for a 10 and end up with a lot of 9‘s. Pole barns direct is a little better than a 9. I am very thankful that I hired pole barns direct and recommend them.
Monday | 8 AM-4:30 PM |
---|---|
Tuesday | 8 AM-4:30 PM |
Wednesday | 8 AM-4:30 PM |
Thursday | 8 AM-4:30 PM |
Friday | 8 AM-4:30 PM |
Saturday | Closed |
Sunday | Closed |
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