Scarlet Exteriors LLC

Michael Ratliff

2024-01

Scarlett replaced our commercial rubber roof in 2020 with only a one year warranty on what should be a 15-20 year life span.Beginning in October 2023, the roof began leaking due to standing water on the roof. After an independent analysis, it's been determined there was no sloping built into the rubber insulation which would allow for the water to drain properly. This has caused the flashing under the water to fail and leaking and damage inside the building. The analysis also showed the rubber material used was the cheapest available. We are now faced with costly repairs on a nearly new roof from Scarlett.

Chip Roese

2023-05

I actually had a full roof replacement done today 2/15/23. This started 4 months ago. Scarlet Exteriors fought n fought with my insurance company until they got a full replacement approved. I was kept in the loop the whole time. They know the laws and each time my insurance company came up with a reason they wouldn't approve a full replacement, Scarlet Exteriors came back at them. Finally, after 4 months, fully approved replacement. Work day. The crew was on time, the QC guy, Sean, explained everything to me when they showed up, gave me his card and said if I had any questions or concerns to call him. He explained that he would be in n out throughout the job. The crew was very professional. When the job was over, everything was picked up and other than my fantastic new roof and a much deserved sign in my yard, you wouldn't even know I had a roof replaced. I would highly, highly recommend you let Scarlet Exteriors do your next job, you won't be disappointed.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof damage repair

Pat Hunter

2022-05

We recently had the roof replaced on our home. We chose Scarlet Exteriors for our contractor; and Jeff Wills was our project manager. Jeff was attentive to our needs, answered all our questions, and explained the process along the way. Jeff made sure that all appropriate upgraded codes were respected and followed. Jeff worked with our insurance claims contact person, to assure our replacement costs were fairly covered. The roofing team was efficient, and cared for our home and property, both during and after the roof replacement was completed. Our new roof was completed in one day. We appreciate the quality of work and the supervision that Scarlet Exteriors, and Jeff Wills, provided for us. We would highly recommend them to other home owners. Pat and Bill Hunter

Heather Caldwell

2023-05

Recently we moved into a new home. The home we bought was a bit of a fixer-upper . We were looking for quality work but reasonably priced. Jeff and his team were able to replace our underground drain lines, put on new gutters, and replace the facia. . There was also some rotten trim behind the gutters and they were able to change it out . We just had them pour us a new driveway. Excellent customer service. Definitely recommend them for any of your exteriors need for your home.

Grant Miller

2019-05

Scarlet Exteriors recently replaced my roof and it was a great experience from start to finish. They educated me on the whole insurance process, worked directly with insurance to manage the claim, and got to work within 2 weeks of the claim approval. The roof itself looks great and the installation went off without a hitch. I definitely recommend working with them.

Chris Protopapas

2020-05

I am very pleased with the work that Scarlet Exteriors did on my roof. I had sustained some wind damage from recent storms and they worked with my insurance company to help me file the claim, which made the process much easier for me. As soon as the first insurance check came in they scheduled the job right away, before the weather turned cold. They replaced my roof all in one day and did a great job with cleanup as well. The only issue I had was that the color they used to spray paint the chimney flash wasn't a good match for the new shingles and the brick. On the follow up visit Jeff agreed and they will be out in the spring to repaint with a different color. The new roof looks really nice and I highly recommend Scarlet Exteriors.

Brad Nadolson

2019-05

We had damage to our roof from the high winds a while back. Scarlet Exteriors helped us through the process with our insurance company to get the roof replaced. Tom was very helpful along the way through the process. I had to be out of town the day they replaced the roof which worried me some, but they handled it. When I came home, everything was finished and cleaned up with a great looking new roof. I highly recommend you consider Scarlet Exteriors if you need your roof replaced.

Kristen Hemmert

2018-05

Scarlet Exteriors did a great job on our roof. We just had it installed last week. The guys were not pushy for decisions or the service. They were doing our neighbor's house and stopped over during their installation to inspect our roof. We just moved into the home and was told by our internet dish providers that there appeared to be nail holes in some of our shingles. Scarlet Exteriors took a look and confirmed the damage. They worked directly with our insurance company to facilitate the process from start to finish. They accommodated all of our requests for certain products and finishes. Our roof looks great and the crew cleaned everything perfectly! I would recommend this company to others looking to re-do their roof!

Andy Keyes

2019-05

Had a roof replaced due to wind damage in November. Scarlet Ext took care of everything from start to finish. It was an insurance claim and I have no experience with that. They walked me through every step and even helped make sure my insurance knew exactly what needed replaced and why. Super helpful.Recently had an issue with some leakage (given the time frame and the weird freeze/thaw cycle we have had this is normal). Called after hours and talked to 2 owners and 1 manager who all called to see what needed done. No hassle no arguing. I am sure the issue will be resolved and very confident it will be done right.I would recommend these folks to anyone who needs a new roof.

Bob Chapman

2024-03

Not having any luck contacting business number- or my installer rep- need to talk about a roof issue- is company still operating?

Josh & Cecilia Trissel

2020-05

Outstanding and prompt service on repairing our roof! Scarlet Exteriors LLC is a excellent and dependable company that goes above and beyond to meet customers needs. I highly recommend this company to any person that is in need of a new roof or repairs. The quality of work and craftsmanship definitely shows in this company and I cannot recommend more highly!

Char Bigelow

2020-05

I highly recommend Scarlet Exteriors. Sara and her team truly made the process extremely easy and seamless. She was very responsive and literally took did every task for me while getting my new roof. She handled the claims process and was there every step of the way. My parents used their services as well and were very impressed. Great local company. I am happy to be a references at any time. Thanks!

Timothy Lauer

2018-05

We had a very positive experience working with Scarlet exteriors, and specifically Robert. Robert was very professional and prompt regarding communication throughout the entire process. He assisted in navigating the insurance claim process and ensuring that the proper code upgrades, ice and water shield, drip edge, etc. we’re all covered and included in the job. There are crews were very hard-working and thorough we have a large roof that had two layers of shingles that had to be removed, the added ridge vents and didn’t excellent job cleaning up the entire property when they were finished. I would recommend Scarlet Exteriors for roofing work

Nathan McCreery

2023-05

Robert fought for us against our insurance company and made sure we got back enough to cover the project. We could not be happier with the quality of work he contracted out. Will definitely work with Scarlet Exteriors again.Services: Roof repair for storm & wind damage, Roof repair, Roof installation

Koree Rich

2023-05

They also did the siding on our house. We couldn’t be happier with the outcome of both the gutters and siding. It changed the entire look of the house. Tommy was very professional and thorough and his crew was great to work with. Tommy followed through on every occasion. Would/will use them again.Service: Gutter installation

James Emmitt

2021-05

With a few exceptions, I was wholly satisfied with the outcome of my roof.There were a few mistakes. The foreman didn't sufficiently protect my flowers and about 1/3rd were trampled. Some stucco was cracked and flaked off during shingle removal. Also, the skylight flashing was not replaced, as per the scope of work.However, at their expense, SE repaired the stucco, and fully warranted the skylight seal for the life of the roof. The flowers unfortunately were not replaced, yet if I demanded it, I am sure that SE would remedy that with a few new flowers or a deduct.The salesperson, Noah Pederson, was always on top of the project and fully responsive. I highly recommend this company.Services: Roof inspection, Roof installation

Ajai karthick Arangaraman

2020-05

The roof was the oldest part of the house and I wasn't sure if it was damaged or not. Sean Sprecklesen from Scarlet Exteriors offered a free inspection and I was quite surprised to note of the wind damage to the shingles all over. He worked with our insurance carrier and helped in claims settlement for the same. We were scheduled within 2 weeks after we got out first check from the insurance carrier. He was flexible in his availability and was available late weekday evenings and on a Sunday afternoon for inspection. The roof inspection got completed in like half day as ours was a simple roof without steep slopes and valleys. Overall, the experience was good except for the fact that the crew that did the roof replacement damaged some of the plants. But that was a very small glitch and we were compensated for that too.

Morgan Crawford

2020-05

I recently had my 'old' 'old' roof redone by Scarlet Exteriors. Replacing it was quick and easy..there were issues that were discovered with our existing structure that were managed professionally and timely. Project manager Gabriel Roese worked diligently to provide excellent customer service during the entire process. Would recommend this company😊 Thank you again for all your hard work!

Greer Bivenour

2018-05

I would highly recommend anyone in need of professional roofing services to Scarlet Exteriors LLC. My experience with this organization from start to finish was exceptional! Tom and the rest of his team truly delivered on their promise.

Angela L Minto

2020-05

Ryan and Josh were fantastic to work with from start to finish! They responded to any and all questions immediately. Our new roof looks great and the job was finished very quickly.

Jacqueline Gainer

2021-05

We had storm/wind damage and received a new roof. Scarlet Exteriors is professional and we were impressed by their customer service. I would highly recommend.Service: Roof repair for storm & wind damage

Jonathan Ball

2022-05

They do great work. Went through 2 other places that just covered up the problem and didnt fix anything. These guys did great work and blended the new shingles very well. Very professional and honest.Services: Roof repair for storm & wind damage, Roof damage repair

Josh Reynolds

2019-05

Don’t do business w these folks. They quote you a price then try and add more money after the fact. Insurance only pays so much for a claim. But since there isn’t enough “profit” in it for them then they leave you high and dry.Then they don’t even bother to tell you they aren’t doing the work. You have to track them down as you are giving free advertisement in your front lawn over the last month before you find out.I Understand that a business needs to make a profit. But changing your price 3 times before deciding to pass isn’t good business practice in my book. Especially when your client has to hunt you down to find out.Buyer be warned!!!

Jeri Hensley

2022-05

We really appreciated the efficiency Scarlet Exteriors. Their work was quick and clean. The roof looks beautiful!! Thank you for your precise work!Services: Roof repair for storm & wind damage, Roof repair

Matt Irwin

2021-05

They did a roof inspection for us after a strong storm and found wind damage. Did a great job helping walk us through the process, answering questions, and ultimately replacing our roof.Services: Roof inspection, Roof installation

Matt McCreery

2023-05

I would recommend this company to anybody! They did a really great job with contracting our roof, siding and gutters. Our house looks great!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation, Roof damage repair

Mary Evans

2020-05

This was a very good experience. Sarah helped me from start to finish, from contacting insurance through the smallest details. I would definitely deal with them again. Thanks Sarah and Aaron!

Oliver Damschroder

2020-05

Sara James is awesome! Outstanding customer service from start to finish and the new roof looks great.

Katie Catoni

2021-05

Excellent owners, professional, honest , and on time. Everything they promised me was completed as asked . Highly recommend.

Seth Brown

2020-05

Sara was fantastic to work with and the roof looks great!!