5 (114)
627 Prospect Ave S Suite D, Hartville, OH 44632
(330) 754-3534
naileddownroofing.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
erica hackett
2024-05
If you're in need of a new roof, look no further than Nailed Down Roofing! I cannot recommend them enough, they’re truly here to help! The entire team was a tremendous blessing to work with. I was in desperate need of having my roof replaced before selling my home. Luke came out for the initial inspection and discovered that there was storm damage. Despite some hurdles with my insurance company, the Nailed Down Roofing team supported me every step of the way. Thanks to them, I only had to pay my deductible for a brand new roof—Dusten went above and beyond to get the replacement approved and fully covered by my insurance!Once the claim was approved, the process was lightning fast! Dusten scheduled the replacement less than a week after approval. Luke, Josh, and the rest of the team did an exceptional job with the installation; my roof looks phenomenal!—They completed the job in just one day too! Thanks again to the whole team for lifting a major weight of stress off of me. I can't thank you all enough!
John Avouris
2024-04
Nailed Down Roofing did a phenomenal job on our house. They were very professional, kept in regular contact throughout the process of wrestling with the insurance company, and absolutely went to the mat for us in getting our insurance company to cover what they were supposed to. They went above and beyond, and as a result, we have a beautiful new roof, soffit, and gutters. I'd recommend them to anyone. Their crews did a great job that was also very efficient too.
Corey Toth
2024-04
In the market for a new roof or roofing repairs? Search no more. Dustin, Luke & Josh at Nailed Down Roofing will have you covered. They are a team of highly seasoned professionals who offer outstanding customer service, they are beyond courteous, have outstanding professionalism and they consistently exceeded my expectations. They took the time to understand my specific roofing needs and provided superior products, solutions, and workmanship. I am thrilled with the results and highly recommend Dustin, Luke & Josh at Nailed Down Roofing for any of your roofing needs.
Marie Horner
2023-10
Everyone at Nailed Down roofing was so helpful from the moment I requested information back in the Spring when we had wind damage to our roof and siding. Luke and Josh started the process off and let us know they thought we could get full replacement for both the roof and the siding. Dusten took over from there and handled all communication with our insurance company. It was a LONG process and I’m sure it was a huge headache for them to keep going back and forth but in the end they were right! We got approved for full replacements and our house looks amazing now. The roofing and siding crews were so quick and thorough and cleaned up after themselves very well. Our house looks like a totally different place now and we couldn’t be happier! I’m convinced the only reason we got full replacements was due to the work put in by the amazing team at NDR.
Justin Gamble (whatsupimjustin)
2024-02
I worked with Luke and Dusten on replacing half of the roof the duplex I own in Akron. I had received a couple quotes for the roof and was shocked by the estimates I got from other companies. Dusten got me a reasonable price and was able to get it taken care of quickly even with custom skylights. I appreciate their attentiveness, affordability, and communication!
Cara Morelos
2023-10
Nailed Down Roofing was incredible from beginning to end. All of the employees are extremely professional, answering any questions we had and helping us work through our insurance to get a brand new roof! The installation went very smoothly and our roof is very tricky with many steep sides. They made sure to clean up thoroughly and made sure we were satisfied with everything. They use very high quality materials and their customer service is above and beyond. I would recommend this company to anyone needing roof repairs or replacement. They are top notch!
Larry Goodman
2024-02
Fixed my garage roof fast and affordable. Josh and Luke were very knowledgeable about the products and Josh made multiple stops by the property to ensure everything was perfect for install. Highly recommended
Gaurav Sharma
2023-05
These guys saved my dad’s house! We had a few leaks in the roof and the insurance company wouldn’t approve a replacement. They fought to make sure we would get the replacement we needed with a quality build. The turnaround time was super quick and I highly recommend them for your roof repair needs.
Thomas Rutherford
2024-02
I got my roof done by this company a few months ago and will never use another company. The pricing is better than most roofers and you get exceptional service and quality. I will be using them in the near future on my rental properties.
Kara DiSanza
2023-09
We are very satisfied with the great job Nailed Down Roofing did on our house. I highly recommend Floyd Cooper. He was our salesperson/representative. Even though we were pretty certain we did not have any recent damage to our roof that would make this a possible insurance claim, Floyd still took the time to walk our entire roof and took plenty of pictures. We were given a VERY detailed estimate from Nailed Down Roofing. The competitor's estimates were not very detailed at all. Throughout the entire process, any question or concern we had was answered immediately, even on nights and weekends by both Floyd and Dusten, the owner. They don't put you on the back burner after they have made the sale. The roof looks fantastic and they use great quality materials.Services: Roof inspection, Attic venting, Roof installation, Attic venting installation
Dawn Bennett
2023-10
Top notch company and staff. My roof looks absolutely amazing. The whole process went very smooth. Dustin Miller, Josh Brebant and Floyd Cooper have been amazing to work with. They really know the business. I will shout out and recommend Nailed Down Roofing to o anyone and everyone. Thank you again. You all are amazing.Dawn
JonMichael Weigel
2024-03
Luke and Josh are awesome. Very communicative and professional. Nailed Down gives me confidence in the work they do.
Hannah Johnson
2023-08
We are so happy with our new roof from Nailed Down Roofing! Everything from start to finish was exceptional. Communication was great, workers were amazing AND quick, everything was cleaned up beautifully. We would recommend them to anyone looking for a new roof install!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Larry Parker
2023-08
Everyone from Nailed Down Roofing was great to work with. They advised us about what the insurance company would want. They actually met with the insurance adjuster climbing up on the roof and showing him our problem areas. Once our claim was approved Nailed Down Roofing had their crew here in less than a week and completed the job in just one day. Definitely the best decison for my roof was asking Nailed Down Roofing to help.
Renee Paj
2023-06
This is our second time using Nailed Down Roofing to replace an existing roof that had storm damage. The first time we used them was for our business and they were easy to work with and did an excellent job! This time, after a recent storm in our area, we are using them to replace our roof at our home. They are good, honest people who do quality work. The fact that we are repeat customers says it all. Highly recommend!Services: Gutter repairs, Gutter installation, Roof inspection, Roof repair, Roof installation, Roof damage repair
Robert Dowdell
2023-06
I would definitely recommend Nailed Down Roofing. After playing back and forth with another roofing company, Josh and Dustin were able to inspect the roof, find areas of concerns where others missed, and worked with our insurance company to get the whole roof replaced. The team at Nailed Down Roofing is trustworthy and responsive, arriving on time and spending extra time with the clean up to ensure all the nails and debris were hauled away. Josh even came back the next day just to double check for miscellaneous nails.They provide exceptional service and are very considerate. Thanks for an outstanding job on the new roof!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Elsie Minissale
2023-08
Our family can't thank Nailed Down Roofing enough for the fantastic job they did on our roof. We're out of state and needed to replace the roof on our rental property to get it ready for sale. Dustin went above and beyond to ensure our roof was installed in a timely fashion, and worked with our insurance to take care of an entire roof replacement. This came at a time when our family has been challenged with my husband battling brain cancer, and I can't express my gratitude enough for the care that was taken to make this a seamless process by Dustin and his team. Thank you again Nailed Down Roofing. We are definitely recommending Nailed Down Roofing to all our family, friends, and colleagues going forward!Services: Roof repair for storm & wind damage, Roof installation
Adriana Lockman
2023-08
We recently had our roof replaced through Nailed Down Roofing. The sales reps were professional as were the laborers. There was consideration and respect given to our property during the process. The roof replacement took about a day and a half and they did complete 2 sweeps for debris and nails left in the yard and surrounding our home. We would recommend.Service: Roof installation
Serge Savich
2023-07
Nailed Down Roofing replaced my storm damaged roof. They helped with the insurance claim and played an integral role in getting the claim approved. The entire process was smooth as can be with minimal effort on my part. Josh, Dusten and team were a pleasure to work with, they operate with remarkable professionalism and honesty. I am very happy with the results and highly recommend Nailed Down Roofing.
gretchen brown
2023-09
Dusten and his team are amazing!! I had been fighting with my insurance company forever and Dusten fought them tooth and nail to get the work approved that we needed!! We ended up with a new roof and our house re-sided!! They did a great job and we absolutely love our house!!! I would recommend them hands down!!!Service: Roof repair for storm & wind damage
Brenda Casey
2023-05
Dustin, Josh and Luke from Nailed Down Roofing worked with a client of mine to evaluate his current roof, presented a solution and then immediately solved his roofing problem by installing a new roof. They even helped him with a payment plan. Nailed Down Roofing submitted photos and paid documentation to the insurance provider so that the home policy would not be cancelled. They were friendly and professional and fast. The experience for the client was outstanding and I can confidently refer future business to any of my clients that have roofing or gutter needs. Nailed Down Roofing is a 5 star company!Service: Roof installation
Alex Nelson
2023-06
The best customer service! Luke is great with response time and came out right away to look at our roof. He explained everything very thoroughly. He also drove an hour to come look at the roof. This company is honest and will tell you exactly what you need to know! Would 100% recommend!
Dempsey Maag
2023-09
Could not be more happy with Nailed Down Roofing. Easily the best and most efficient roofing company in the game currently. Especially Luke. Just an all around guy. From his perfect hair, to those pearly whites shining when the sun hits em' what more could you ask for? I can now sleep peacefully at night knowing that my roof is fixed. That's the American dream.Service: Roof repair
Katie Mahoney
2024-04
Nailed it roofing did an amazing job installing our new gutters. Floyd was great to work with. When he came to our house to take measurements he was thorough and very personable. Their gutter installation team installed our gutters quickly and cleaned up all debrisThanks again!Services: Gutter repairs, Gutter installation
Michel Brewer
2023-05
I called and they were out with a drone the next morning to inspect the damage to the porch roof and house shingles. Presented a detailed claim to my insurance company which was approved the next day. In less than 2 weeks after the storm my roofs were replaced. The crew was on time, respectful of my property, cleaned up thoroughly.A pleasant experience from start to finish. I highly recommend you give them a call!Service: Roof repair for storm & wind damage
Andy Lin
2023-07
It was a pleasure working with them. They did a amazing job at replacing the damaged roof. They responded quickly to all of our questions and completely dealt with talking to the insurance for us. Once they were onsite they got the roof installed in just one day! I would definitely Nailed Down Roofing.Service: Roof repair for storm & wind damage
alberto santiago
2023-09
So happy we went with these guys after calling several other companies. They were honest professionals who informed me about not just my roof but how the insurance process works. I was communicated throughout the entire process highly recommend them hands down the best.Service: Roof repair for storm & wind damage
Rebecca Barnes
2023-06
We had a lot of damage from a windstorm and the insurance company wasn’t cooperative at all…until nailed down roofing came to our rescue they handled everything with our insurance and they got us approved for a new roof ! These guys are amazing from start to finish… Josh and Dusten kept us informed every Step of the way…they got us approved for a new roof and dusten set our installation date just days later and the job they did of our brand new roof was finished in one day.They did an amazing job ,our neighbors are already commenting how great it looks. They went above and beyond to help us and their work is even better.we are truly happy with the whole process and would highly recommend nailed down roofing to all of our friends and family!! I would give them 10 stars if I could!!! Thanks again nailed down roofingServices: Roof inspection, Roof installation
Ginette Bruno
2023-09
Dustin's crew put my roofs in two days. They look amazing. Luke and Floyd worked with my home owners insurance so I didn't have any worries. The new roof is beautiful and I love. Telling all my friends about Nailed Down Foofing.Services: Roof repair for storm & wind damage, Roof installation
John Boone
2023-07
From the original assessments, to working diligently with our insurance company over many months to get our whole roof covered, to patiently working with my wife and I and answering are endless supply of questions, to two long days in 90 degree weather to get the roof fixed and new shingles installed and not leaving a single mail behind, and getting me a deal on new gutters, Nailed Down Roofing has a lifelong customer in me. It’s too bad their high quality product with craftsmanship installation mean I probably won’t need their services again.
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 10 AM-4 PM |
Sunday | Closed |
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