Benchmark Roofing & Restoration

Carolin S

2024-04

Dan was super nice and helpful with my roof inspection today. This company was referred to me from my insurance and he came out (early for the appt too) and explained to me the situation with my roof and was able to assist. I am super thankful for the knowledge that Dan dropped and for taking care of everything. Would recommend Benchmark's roofing services to my friends!

Amy Ault

2022-05

I had Benchmark put a new roof and new siding w/faux stone accent wall on the front of my house. My experience was so positive starting from when David, our Sales Rep. came to provide an estimate for our project. I can't say enough good things about the whole experience. The crews were professional and did the best quality work. They worked so hard from morning to night and were always pleasant when we would check on their progress. I also love that Benchmark is a local, family owned business here in Powell. I would highly recommend them without hesitation. We love how our house looks and it exceeded our expectations.Services: Gutter installation, Remodeling, Roof installation

Jennifer Thomas

2024-01

Variety of products, quality work, family focus, professional service. Highly recommended! Thank you Benchmark. Job well done!

Megan Jackson

2023-06

Benchmark put a new roof on our home after wind damage. We did not know any local roofers, and they were referred to us by our insurance company. They are super easy to work with, very professional, and willing to answer ANY question you have about the process without making you feel like a burden to them. I will recommend to anyone I know in need of roofing work.Services: Roof installation, Roof damage repair

Santanu Lahiri

2023-05

Needed some fascia boards and soffit replaced as the existing ones had rotted out. Been trying to get someone to do this since early in the year. Nobody had even replied. Benchmark gave us a quote, and did the job. It was done a day late and they warned us about it ahead of time that the previous job was taking longer and might cause a day's delay. Found them to be very professional, and the repair work looks very well done. The workers cleaned up fully after themselves as well, which was a nice surprise. The only down side was it took them a month to get the materials, but at the same time, they kept us informed throughout of any progress made, Gabriella is very much on the ball, I didn't even have to bug them. Overall, very pleased with their work. This is the third time we've used their services over a couple decades, including roof and siding replacements and it has been similar experiences throughout.Service: Roof damage repair

Tom Bobrowski

2023-05

Benchmark Roofing & Restoration replaced my damaged roof and did a great job. On time, on budget and very responsive. They also replaced my fascia boards and installed a new gutter system to ensure proper drainage. I highly recommend Benchmark Roofing. My neighbors have roof and gutter envy! Never knew that was a thing...Services: Roof repair for storm & wind damage, Roof installation, Roof damage repair

Suzy Waud

2021-05

We were so impressed with Benchmark Roofing & Restoration from the cordial owners and everyone in the office. They sure know great customer service! David was amazing to work with and he was not pushy, but extremely helpful. They worked with me on the price and the new roof is beautiful. The crew arrived early and worked non-stop and went above and beyond. I will recommend Benchmark for any roofing/restoration work to anyone that'll listen to me...and this is not a paid endorsement!

Rick Rikhoff

2023-05

The folks at Benchmark, everyone from the young woman that answered the phone to Gabby in production is just wonderful.David came out and gave us a quote right on the spot. We thought we would have to wait 2-3 weeks for the roof and gutter work we needed, but because we were having issues with squirrels getting in Gabby worked us in the schedule sooner. We were so grateful.Manuel did the work and he did an excellent job. He was a pleasure to work with. Later Mr. Dawson (Owner)and his son David (Sales Manager) came out to look the work over and offer Manuel any assistance he might have needed.It's great to find a local family owned business that can handle most any issue you might throw at them.I would heartily recommend them!Mary and Rick RikhoffService: Repairs & maintenance

Coontz Family

2020-05

Benchmark Roofing has a wonderful team of professionals that we could rely on for prompt, accurate and professional communications. Dan provided us with the right documentation and information so we could work quickly through our insurance claim. Gabby was great to work with and if she couldn't give me an answer she was sure to follow up with me quickly. The day of the roof install - it went smoothly. The crew worked hard and cleaned up before they left that night. I am glad we could do business with a hometown company that delivers a high quality product but also focuses on the service they provide.

Mary McFarland

2023-05

Today we were privlidged to meet Daniel Dawson, he is a Clams inspector for Benchmark! From the moment we met him it was obvious that he takes his job very serious. He was so patient and explained everything that could be a concern to us. He made us feel so comfortable and he was so easy to talk about our concerns. We have indoor and outdoor wind and water damage.Bench Roofing &Restoration was recommended by Nationwide , I received a call within hours for Daniel Dawson to come and give us our inspection! What great service ,so glad they sent us this young man ! Thanks Daniel Dawson for being so considerate of us and our home!Gratefully,Mr.and Mrs. Malcolm McFarlandServices: Roof inspection, Repairs & maintenance

John Harvey

2021-05

We recently had a metal roof put on our home by Benchmark Roofing and we couldn’t be happier! Josh Fitch was our project manager and he was very professional and helpful. From helping us select the color to making sure the project was started and completed in a timely manner, he and the rest of the Benchmark crew did a stellar job! I have had numerous compliments on the roof and the quality of the craftsmanship. I have referred anyone who is in the market for a new roof to contact Josh at Benchmark.Service: Roofing

Charlyn Rusk

2022-05

The vinyl siding on my house was damaged by wind. The whole house needed to be resided. The people I worked with in Sales and Support were fantastic. The new siding looks great! The work crew did a wonderful job. They cleaned up all trash and extra material each day before they left. The crew lead made a special trip to install new shutters that were delivered after the job had been completed. I’m extremely satisfied!

Samuel Smith

2022-05

Through the entire process they were the best. We tried many roof companies and they were above the rest. They sent someone out the same day as our insurance came, and tried to say it didn’t need much, and fought for us! They showed them why it needed replaced. Then when insurance said they would just patch areas, they followed up with code on why it needed replaced! In the end they won for us and we got an entire roof replaced! Insurance started out saying we needed 6,000.00 for repairs and benchmark fought and got us a brand new 25,000 roof!The install was professional and done in one day! 10 guys worked amazingly and cleaned everything up! I was most impressed when a guy came out 3 days later to inspect the entire roof and make sure it was done correctly! They don’t cut corners and they do amazing work!!!!!! Would use no one else! David and Dan Dawson are honest, hard working, and put their name on everything! Thanks so much!Service: Roofing

brenda baver skidmore

2023-05

We had a flood and Benchmark came out and removed 175 gallons of water just in the carpet and removed the carpet. They took off the baseboard and drilled holes in the paneling for the walls to dry. They will be putting in drywall to one wall and baseboards. They will also install flooring. They did a great job. Irl, Josh and Carl did an excellent and were professional and personable. They worked very hard in high temperatures. We would recommend them. They were referred by Nationwide out insurance company and we’re quite glad and pleased. Please pass this onto Nationwide. We’re are sincerely pleased at how professional, hardworking and knowledgeable they all were. Sincerely, Gary and Brenda SkidmoreService: Water removal

Bobbie West

2023-05

I am a bit dissatisfied with the professionalism of this company. They were recommmended by Nationwide as a preferred company but I however would not recommend their services. Invoice is not itemized and quotes and materials are not accurate giving this company the ability to change, manipulate and negotiate to their best interest. Their word and contract means nothing as it meant nothing to me as I refused to let them finish a project that was originally discussed. Integrity, trust and communication originates when a company steps foot on your property to discuss damage and cost. Thank goodness for the contractor who did this job, they did amazing! Too bad it didnt originate with them.

Isaac Beane

2022-05

We had Benchmark Roofing replace our roof with GAF shingles and they did an excellent job, it came out great. They did a quality job and their customer service is exceptional. We do highly recommend Benchmark Roofing.-IsaacService: Roof installation

Jessica Marea

2016-05

I had the absolute best experience working with benchmark roofing! We had a leak in our master bedroom so we contacted benchmark and within hours they had someone out to tarp and fix the leak. We ended up needing a new roof and they came out a few days later to replace the pre- existing. Our roof was on, once again, WITHIN hours and is the nicest on our street. Many people have asked who replaced it and have commented on how wonderful it looks! Great people to work with- Very personable and timely! Would absolutely recommend Benchmark to everyone in need!!

Jediknight Todd

2022-05

Benchmark Roofing is a mom and pop family business that is honest, fair, and makes you feel like you're apart of their family. They were incredibly professional, extremely knowledgeable, fast, and came in under budget. When it comes to my house, I won't trust any other company!!!Service: Roof repair for storm & wind damage

Greg Logan

2017-05

I had talked to the Benchmark Roofing at the home and Home and Garden show a little while back not knowing that not long after that we would be in need of their services when we had storm damages to our roof. But let me tell you from the time we called into their office to make a appointment. And all the way though the process of them dealing with our insurance company, and their crew installing our new roof. This company was an A+.Very friendly, great customers service, and good quality work.Thanks Benchmark !

Cathy Walton

2023-05

This company is terrible, do NOT use them!!! Very unprofessional, will not do work in estimate and still charges for it. Will not follow through on warranty issues. Workmen brought a young child (approx 4) left him alone in truck parked on street while they worked in back of house, boy got out of truck and urinated in the street. If I could give zero stars I would. In response to Benchmark's comment my file is under Cathy Rittenhouse and I was most definitely a dissatisfied customer, this is not a fake review.

Matt Haverman

2023-05

Consumers & Insurance Companies, beware!We entered contract with Benchmark on January 11th, 2022 after experiencing water loss from a faulty bathroom faucet on December 14th, 2021. Our contract was signed with Benchmark for $14,795.78 to perform work including flooring, drywall repair, painting, vanity replacement, etc. Benchmark's contract in the bottom right hand corner includes insurance work addendums which were not filled out by the project manager, were not orally disclosed to us by the project manager nor did we as home owners initial or sign to the terms. It is important to note that we were referred to Benchmark by our insurance company and were not required to utilize this company but elected to. (All loss dollars were paid directly to us and were instructed we could hire any contractor we chose to.) Upon work completion in April payment was made to Benchmark in full. Unbeknown to us, Benchmark filed a supplement for additional work they claim to have completed in our home that was not included in the estimate for $2,327.37. After several written communications back and forth with the company owner, our adjustor was included. It was discovered that Benchmark furthermore did not updated the insurance estimate to include the real costs of materials used for repairs. This includes hundreds of dollars saved on a vanity/countertop and thousands of dollars saved by the hard wood flooring we selected being on close out. In addition, we were "required" by Benchmark to work with Rite Rug flooring. During this process, we replaced the additional carpet and flooring in our home in order for all rooms to match. We learned that Rite Rug adds around 20% of the invoice when working with Benchmark due to this being insurance work. Benchmark refuses to acknowledge this as true though the invoices once migrated to our names directly were around 20% lower and essentially mirrored what our neighbor had just paid a few weeks earlier for the same material and square footage. From our insurance adjustor's perspective, this dispute became between us as consumers and the contractor. Several emails from the owner included the language "we will move forward" with the assumption that they would file a mechanics lien on our property. The supplement has been paid to them at this time as we work with the Ohio Attorney General and the Ohio Department of Insurance Fraud & Enforcement Division.Hundreds if not thousands of dollars related to this claim belong to consumers or insurance companies related to this claim, not this contractor. Consumers are price gauged via increasing insurance rates from these types of poor unethical behaviors. Consider hiring a different contractor to perform your work.Services: Remodeling, Home renovations, Painting, Remodeling

Christopher Daly

2021-05

We hired Benchmark to replace our roof on a 135 year old home that had asphalt shingles on top of slate. The chimney's (5 of them) needed pointing. Benchmark hammered the whole project in a week and we have been leak free ever since. Our house is 3 stories tall and they did a great job installing, cleaning up after and sealing our home. Great work!

Brian Goldhardt

2020-05

We had all new siding, gutters, and trim wrapped replaced on our house and couldn't be more pleased with the results. Our 36 year old house looks virtually brand new! Mike and his crew did a fantastic, high quality job and were extremely professional and helpful throughout. Answered any questions and made extra effort to make sure we were pleased with the final product. I'd easily use Benchmark again.

Dave Schott

2022-05

We’ve used Benchmark for past annual roof inspections and repairs, so we asked for a quotation for a new roof when the time had come. Their quote was competitive but what most impressed us was the quotation detail and the thoroughness of the inspection. We are very pleased with the results and the experience. Big thanks to Gabby, Dan, David and the crew!Services: Roof inspection, Attic venting, Roof repair, Roof installation

Laura Whitt Yamarick

2021-05

Recently sold my home. The home inspection showed active leaks in the attic. I was referred to Benchmark by a friend. When they came to assess the leak, they found MANY lifted and torn shingles, which is indicative of storm damage. (I also had 3 other roofing companies assess the roof and give quotes, but I ultimately chose Benchmark). From that point on, things moved VERY quickly to get the insurance ball rolling. I had a new roof within a week and was able to close on the home as scheduled. I truly appreciate the responsive action and direct communication throughout the process. The entire team was extremely responsive and professional. The roofing crew, in particular, worked into the night (almost in the dark!) to get things done on time. I have already called them to help with the roof on the house I've moved into!! I highly recommend Benchmark Roofing and Restoration.

Lisa Moorehead

2021-05

We couldn’t be more happy! After having our roof claim denied twice by our insurance company, Benchmark worked relentlessly to get it covered. They were professional, timely and took time to explain the product and process. We are 100% satisfied!Service: Roofing

phillip lanese

2019-05

Had Benchmark put a roof my parents house and my house. What an operation. The crew showed up early, worked quickly and the workmanship has proven to be top notch. When they left, not a single nail or a single piece of trash was left on the property. Over the years I’ve found it can be a challenge to find a reliable contractor that does quality work. In my experience, Benchmark was a pleasure to work with.

Ken Davis

2023-05

Benchmark installed my new roof in 2018 and job was done on time with great customer service. 4 years later I had a question about the roof and found the customer service to be great again.

Jared Brown

2019-05

Benchmark came to Findlay, OH after the hail storm in 2011 and replaced the roof, siding, gutters, vents, and garage door on my home. At the time I did not own the home but when I purchased it two years later, I started to find multiple issues including roof leaks.I contacted Benchmark as the prior owners provided the contract (with 15 yr. workmanship warranty) at closing. Benchmark refused to honor their warranty (only two years old) since I wasn't the homeowner who signed the agreement and I was stuck with over 5 roof leaks causing thousands of dollars in damage. But hey, what do you expect from an out of town contractor that cruises in to town after a storm?Please note, any contract with Benchmark is NON-TRANSFERABLE, and to correct their review response, I never "asked for free services" I simply wanted to have them come look over their product "they stand behind for any Benchmark Customer" and we would work out what they felt was a fair repair price. And I never threatened to write a bad review...I promised.

bruce rogers

2021-05

I have used Benchmark Roofing for 3 projects and will probably have them do 1 more. The high rating I have given them (actually, the overall rating would be 4.8) is based on the following: (1) they're a small company & easy to work with; (2) reliability--each project involved some tweaking & they promptly and successfully resolved issues; (3) dependable & ethical project manager-- a guy named Terry who has deep experience in the construction industry.Services: Roofing, Gutter installation