All American Roof Pros

4.9 (214)

720 5th Ave, Mansfield, OH 44905
(419) 989-4480
mysteelroof.com

Claimed
Roofing contractor

Accessibility

  • Wheelchair accessible parking lot

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Joshua longo

2023-12

Update on this review:I inherited a house that required significant upgrades. Initially I was upset about financing being pushed through, (at no fault of American roof pros, which I didn’t know at the time of leaving my initial review) which didn’t allow me to get a refinance on my house to perform interior upgrades. After talking with the 3rd party financial company after 30 days they automatically pushed the financing which affected my credit score. I think some type of communication between roof pros and financing company should have taken place about completion of work. Although I was unable to refinance at this point in time to provide further remodel upgrades to my home the overall service, communication and quality provided by American roof pros was exceptional. I had roughly $80,000 in upgrades to the exterior of my home, windows, siding, doors, garage door, roofing, replacing plywood, roof tear off, gutters, facia andsoffit that I used two separate contractors. Roof pros did my metal roofing, gutters, tear off and replacement of plywood. I acted as the middle man (saved me $$) and they were patient having to wait on the other contractor to finish their work and roof pros came back out to finish their work. Being out of state they worked on my schedule and came out when I was in town to do a walk through of the job and addressed any concerns and corrections. I know this specific job was unusual and myself being a contractor I wouldn’t have taken on the job knowing that it would be 90ish days to complete the scope of work that would have only taken a few days while having to wait on the other contractor. I would also like to say their window pricing was competitive with another contractor. The only reason I didn’t go through them was due to the financial 3rd party limit. I would recommend roof pros to my family and friends and I feel extremely comfortable with the 50 year warranty on my metal roof and lifetime warranty on my gutters. My home is now looking like my dream house. Thank you roof pros for all that you’ve done and working with me and the other contractor to make my home a dream home.

Dawn Dunham

2024-04

I had the most pleasure speaking with a young man named Drake about a project that we are looking into having done. He was so polite and professional!! Answered all my questions and concerns. We will definitely be contacting him in the future. Thank you again Drake

Bob Raymond

2024-04

Fantastic experience with Dylan, Kevin, and Chelsea at All American Roof Pros! I had a small job to replace about a 5 x 10' area of damaged cedar shakes vinyl siding. They did just exactly what was needed and it looks brand new. Only a couple weeks from initial call, consult and estimate, to job completion. Highly recommend.

Jared Whiddon

2024-04

I had a great experience with them. Drake was quick to respond with any questions I had, and he obtained great communication throughout the entire process to ensure things ran smoothly. I highly recommend them for any of your roofing needs.

Michael Patterson

2024-04

Drake Basford was very,very polite and professional with helping me choose the best color, type , brand ,and all other materials that i purchased for the roof replacement that is being done on my home. Keep up the great work Drake!

alyssa nesmith

2024-04

Big shout out to Drake Basford! He's very caring, always funny, and attentive to his work! He made the process smooth and was easy to talk to. Would definitely recommend him!!!

rachel henley

2024-04

They made the process easy. I could immediately tell that Mr. Basford was very knowledgeable about roofing and extremely thorough in every aspect. They did an amazing job with our roof.

Jake Massey

2024-04

I talked to one of the sales reps, Drake. He was very friendly and knowledgeable about all of our needs! Highly recommend him and this awesome company!

Jennifer Brockway

2024-02

I've lived in my home since 2009. When the big storm came thru last August, I had a roof leak which damaged my bathroom ceiling. A friend of mine stopped by to put a temporary fix and to let me know what I should look for in an estimate. I found All American by their Google reviews. At 1 AM the night if the storm, I reached out to 3 different companies with 4+ star reviews. All American was the ONLY company to call me back and within 24 hours! Matt Tharin called separately and said he was on the islands because they got hit so bad but was able to make it my way in a couple days. I didn't have to be here, no adjustment had to be made to my work schedule. He took care of everything with my insurance company. The various inspectors and inspectors. He kept me updated on the status of ordering, scheduling, and installation. The work was done in a day. The gentlemen that came to complete the job were here at 7:30 AM on a cold December morning with very little noise from my little dog. Everyone was so friendly and respectful of my time, money, and property. I've been in a sales/service roll for most of my career, this company takes the cake. 100% recommend!!

RELLOZZ

2024-04

Drake was polite, punctual, and a very professional rep from start to finish. All around Exceptional company from the owners to the office staff 10/10 would recommend!

Dale Kennedy

2024-01

We needed our 19 year old roof replaced after a hail and wind event in August. We have a geodesic dome home, so finding a roofer isn't always easy. All American Roof Pros came out and gave us a very reasonable quote for the work to be done. When the crew arrived, they were very hard working and professional. They were careful to not damage any of our plants or trees. They cleaned up after themselves daily. The owner came to the house when the job was finished and checked to see if we were happy with the job and to let us know that if there were any problems to call. Any calls during the process were answered promptly. I would recommend All American Roof Pros to anyone needing a new roof.

Dave Smyly

2023-08

Matt Tharin is extremely professional, courteous, and thorough with everything. I wish that my employees were as focused on their jobs as he is. I would recommend him and his company to any and all of my family and friendsService: Roof inspection

Jamie Burkhart

2023-04

This company did an amazing job on our new metal roof! When we called for quotes, Shevan came out next day to do a quote for us! They were able to get us scheduled super quick to get our roof installed. It took 1.5 days for them to get the job done. The crew did a great job and we are super impressed.Service: Roof installation

Simon C

2023-06

It has not been a great experience with American Metal Roofing. Despite the invoice being paid in September 2022, the work is only JUST starting to come to a close 8 months later. We have had numerous back and forth with their workers during that time. While they have been incredibly helpful coming out within the hour twice for emergencies, I cannot help but feel that it should not have gotten to that point. The first time was because the workers had not completed the roof on our sunroom before a storm hit and so a tarp was placed over the unfinished part of the roof and window for several weeks before it was completed. The second instance was when it had rained again and water was pouring down the chimney in the sunroom. It was resealed but again I am left wondering why it had happened in the first place. To date (June 2023) we have not been reimbursed for the water damage to the mattress on the daybed that got soaked the first time the roof leaked.Our skylight windows were another difficulty. Clearly somebody had not communicated correctly with the workers about keeping them upstairs as they were ripped out and covered by the roof. It was only weeks after this that they were eventually put back in, then it was months after that that the wood around the windows on the inside was replaced due to the workers taking little or no care with what they were doing.I totally understand that the work on the outside is dependent on weather but I cannot fathom why some of the repair work that needed doing on the inside of the property was left till May 2023. The first time that the skylights arrived for the sunroom they were the wrong size, the second time the wrong size was sent and the third time they had arrived broken. None of these issues, apart from the first, were the responsibility of American Metal Roofings, however I was the one who sent text message after text message trying to get an update on the timeline for completion because no information was forthcoming from your company.It is now June 2023 and despite me emailing them twice about the guttering above our backdoor needing repairing I have heard nothing!Do yourself a favor and DO NOT go with this company.

Jo Alderman

2024-04

Drake Basford was very knowledgeable and helpful in the process of selecting materials for the upgrade suitable for our home and budget! Very satisfied with our choice!

Brooke Roose

2023-10

From start to finish, Mathew Tharin at All American Roof Pros was professional, knowledgeable, and provided exceptional customer service. They were quick to give us an estimate and I knew immediately I trusted them to do the job. The crew was hard-working, skilled and very tidy. Mathew helped me navigate rough waters dealing with an insurance claim due to wind damage. He was extremely helpful during the whole process. I feel each individual at All American Roof Pros went above and beyond my expectations. I would recommend them to everyone!Service: Roof repair for storm & wind damage

Nichole haney

2024-04

I spoke to a sales rep Drake basford who was helpful, punctual, polite and charmingI personally would recommend using them. Thank you so much for all your hard work

Kim Hallinan

2024-04

Great customer service, high quality work, timely completion, very professional! Highly recommend for all roofing and gutter needs!

Erin Johnson

2023-10

Our sales guy, Mathew was great and very personable and fought with insurance for us!! The roof looks great but when it came to the detail work they are lacking and seemed like they rushed through that process! We’ve had to have them come back a few times to fix a leak and drip edge where you could see the plywood or where there were gaps. They didn’t clean up the nails and some of the mess off the ground so we had to go through with a magnet. It’s also been 2 months since the roof has been done and we are still waiting for them to fix one of the drip edges.

Kerri Hough-Park

2024-01

What an amazing group of people! When family can work together and do it successfully- I share! I always have been greeted with smiles and kindness-everyone is very talented as well! I love to promote families that work hard and give back!

Nichole Haney

2024-04

just saying the sales person Drake basford was the most helpful and polite sales rep I believe I've ever talked to. I highly recommend them

Troy Taylor

2024-01

The crew that reroofed my house and garage did an amazing job. They were professional, on time, and did wonderful work. A great job cleaning up and a special thanks to Matthew Tharin for all his work.

Rayven Hall

2024-04

Drake was very professional and able to answer the questions I needed. He made the process easier for me!

Dinah Bee

2023-12

We have a mobile in Ashland (we live in Tampa) that took some damage from a hail storm in June. Kevin’s team came and replaced our skylight in our bathroom, as well as a busted window and damaged siding. They couldn’t have been more professional! Thanks so much, guys!!! HIGHLY RECOMMEND!!!

Mike Long

2023-09

They did a great job on replacing roofs on house and garage. Everything was done in only one day and the cleanup was great. No shingles, tar paper, or nails left lying around! Mathew Tharin was very professional and helpful throughout the whole process. Would highly recommend this company. Getting siding done in future will update when completedServices: Roof repair for storm & wind damage, Roof installation

Michael Finch

2023-12

Had the pleasure to deal with Dylan. There was never a phone call unanswered and always professional. Wouldn’t want anyone else on my roof!Highly recommend!

Traci Selmon

2023-08

We had a roof installed. Our salesman and the office team was very nice and responsive before the process. After was an entirely different company.First off, the pictures of their "team" is not who you get. They sent a team that didn't even speak English. We could not communicate with them. The backed the dumpster into our driveway. No tarp under. Threw nails and debris on the driveway. I am still picking up nails almost 2 weeks later. And they left the dumpster and extra materials lay in our yard overnight. My car was blocked in for almost 24 hours.Next they changed our price. We had our roof inspected prior to buying our house a year ago. It was old but no leaks no issues. Their work crew decided the wood needed replaced. Supposedly they replaced about half our wood. I say supposedly because even though we were home and literally watching all day, we never saw 15 or 20 sheets of wood being used. But we were charged an additional $975 for it.When I questioned them about this the owner of the company basically called my husband and I liars. But he offered us a deal to take $500 off if we gave them a 5 star review. I will not give a good review for bad service and sketchy business practices.Beware of this company. They do not value customers, only Google reviews!!!!Service: Roof installation

Medium Ann Ollhoff

2023-04

I am so happy with the work. The roof is beautiful! The American Metal Roofing company built a roof that will last my lifetime. I love that we can pass this guarantee to our family. MelvinServices: Gutter installation, Roof installation

Mark Francisco

2023-10

Cody and his crew were awesome. Their attention to detail plus the quality of work exceeded our every expectation. We highly recommend All American Roof Pros!Services: Gutter installation, Roof installation

Paul Brecher

2023-08

we had wind damage to our house and garage, All American sent someone out to tarp the damaged areas right away. While we had to fight our insurance company tooth and nail All American was right there with us for the whole process. in the end both roos were replaced. They work was supposed to take two days but the crew put in a long day and got it done on one. both roofs look amazing and I've never seen such great cleanup after roofing or any other construction job. Great company and great people..Service: Roof installation

Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-12 PM
Sunday Closed

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