4.8 (54)
114 6th St SW, Massillon, OH 44647
(330) 327-8787
thermalroofingsiding.com
Service options
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tina Piercy
2024-04
I recently had the pleasure of working with Thermal Roofing, specifically with contractor Kerri Leggett, for a roof replacement project facilitated through an insurance claim. I cannot speak highly enough of Kerri's professionalism and expertise throughout the entire process. From the outset, Kerri made me feel at ease and confident in her abilities. Her approach was both informative and reassuring, providing me with all the necessary details while remaining flexible to accommodate any adjustments needed.In addition to Kerri's exceptional service, I was impressed by the roofing crew's timeliness and the quality of their work. They arrived promptly as scheduled and completed the job with precision and efficiency, demonstrating their commitment to delivering top-notch results.Kerri's reliability was evident at every stage of the project, and her commitment to ensuring a smooth and successful outcome was truly commendable. Thanks to her outstanding work and the dedication of the roofing crew, what could have been a stressful experience turned into a seamless and hassle-free process.I want to extend my heartfelt gratitude to Thermal Roofing for assigning such a competent and dedicated professional to handle my roofing project. Kerri's exceptional leadership, combined with the roofing crew's expertise, reflects positively on the company. I would not hesitate to recommend Thermal Roofing and Kerri to anyone in need of roofing services.
Emily Bridenthal
2024-04
We had storm damage to our roof and a friend recommended Thermal Roofing and Siding. Kerri worked with us and our insurance company to get us a full replacement. She was friendly, knowledgeable, compassionate, and worked tirelessly to get the job done. She was readily available to answer any and all questions, and became like family to us. I look forward to working with Thermal Roofing in the future for our other home improvement projects.
Nicholas Rock
2024-03
These guys do amazing work at a reasonable cost. Were able to get my roof from quote to completion in less time than the others and we haven't had a problem since. Highly recommend them.
Craig Parrish
2023-05
I worked with Troy to get a new metal roof on my house and he was great. The price was cheaper than the competitor's asphalt shingles. The finished job looks very professional and I'm very happy with it. Total turnaround time was about one month. I would recommend Troy and Thermal Roofing with confidence.
John Wolanin
2024-03
I have 2 rental properties in Massillon that were being invaded by critters . Ted Brunker and his crew were quick to bid and secure the areas of soffit where the raccoons and squirrels were entering the houses. Quick response and fair pricing for a job well done
Lisa Turgeon
2023-05
Do not use this company. They did not fix the issue we had with our roof even though they came twice to repair. Finally had a real roofing company fix the “many” mistakes that Thermal made! Issue was made worse with caulking and “repair” of house trim (which caused water to dam up and leak into our garage.)Service: Roof repair
Deborah Wood
2023-10
I was very happy with the job that Thermal Roofing did on my house. Jay was very helpful throughout the entire process. The crew did an excellent job from the beginning to the cleanup and the roof looks great! Thanks Thermal Roofing!
David Arthur
2023-06
My new roof looks great, but what prompted the review is their great customer service. Both Jay and Brian listened to my wants and concerns and followed through. Not to pick on an industry, but often, good customer service is a difficult find with contractors. Thermal Roofing was fantastic beginning to end. Thank you
J.T.
2023-09
Brian is one hell of a guy. He helped me fight the insurance company to get my whole roof replaced because the whole thing was bad instead of just half of it that the insurance originally only wanted to pay for. It was a long hard battle but he saw it through 100% I now have a brand new roof on my house and garage and I couldn't be happier. The crew came out on a Saturday per my request and they worked about 13 hours a.d got most of it done in one day. They had to come back Monday only to shingle the garage and do some finishing touches. Definitely will be recommending this company to anybody I know that needs roofing done. Tha ks again guys for being honest, prompt, going out of your way to accommodate my needs, and for helping me fight for what was right when most people would have given up after 4 months of back and forth! 10/10 in my book!Services: Roof repair for storm & wind damage, Roof installation
Pam Hoalt
2023-05
Excellent service from the moment we contacted Thermal Roofing & Siding, through the inspection and repair. Michael was friendly, extremely knowledgeable, very thorough, and a pleasure to work with. We definitely would recommend this company to others. Thanks for a great job!Service: Roof inspection
Lynda Kidd
2023-09
It was a long journey going back and forth with the insurance company but JJ got it done! He stayed ontop of everything and made sure we got everything we needed. Roof was put up in one day and crew did an amazing clean up afterwards. Would definitely recommend!Services: Roof repair for storm & wind damage, Roof installation
Maria Sotebeer
2023-05
Seriously the best company ever. They got the job done quickly and worked with my insurance company for the full roof replacement after a windstorm damaged several roof shingles. Keri is a pit-bull, she worked diligently with our insurance company ensuring that they adhered to what was covered in our policy; nothing more, nothing less. I highly recommend this company.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation
Christina Rook
2023-07
We love our new metal roof. This company makes sure everything is done right and they keep in touch with you to make sure your satisfied with the work before you pay anything. Very friendly employees that care about your property.Service: Roof repair for storm & wind damage
Mickey Blye
2021-05
When someone tells me they use the best products, I usually take it with a grain of salt. But having done some roofing in the past myself I knew what to watch for and yes they do use the very best roofing material available. They were quick, efficient and they employ an exceptional roofing crew. And as a side note Jay Walker was a pleasure to do business with. There was absolutely no problems but I am sure that if one arose they would have dealt with it promptly. I would highly recommend Thermal Roofing for all your roofing and gutter needs!Services: Roof repair, Roof installation
Christine Wingler
2021-05
Had a roof replaced from storm damaged and decided to have gutters done at the same time. Jay and his crew made this experience very easy, fast and the quality of work was exceptional. We will definitely recommend Thermal Roofing and Siding in the future and will be back for our siding.Services: Gutter installation, Roof installation
LaTasha Everett
2021-05
This review is for my father Calvin Carroll. He had his roof and gutters completely re-done and had absolutely nothing but positive things to say. He has even given their name and number to his friends and family. We both would definitely recommend. Professional, very punctual and it looks amazing! Definitely worth the hiring!!Services: Gutter installation, Roof repair, Roof installation
Vicky Heton
2021-05
We hired Thermal for a complete home makeover. They did new roof on whole house, shed and deck. The put all new gutters and leaf filters. They covered are old cedar siding with vinyl all over. Very professional staff including salesperson, project manager and all workers! Would definitely recommend!! Have been given numerous compliments on the new look of of home. Sincerely James and Vicky HeatonServices: Gutter installation, Roof installation
Carrie Vanoster (SCbeachdreamer)
2021-05
I hired Thermal Roofing and Siding after our original roofing and siding contractor really let us down while installing my new roof.Jay Walker and his team at Thermal Roofing and Siding were everything contractors should be! Jay called me back, answered every question I had, explained everything very clearly and he went out of his way to make sure I was happy with my siding choices.Larry at Thermal Roofing and Siding was in constant communication with me before, during, and after my siding job. Larry even went out of his way to dig out my old shutters from the rubbish after I had asked for them to be set aside for a friend and they were accidentally taken as trash! Larry drove them back to my house for me instead of giving me the easy answer which would have been, "sorry, they're gone." It is a rare situation when someone goes out of their way and honestly, I wish more people were like Larry at Thermal Roofing and Siding!The weekend my old siding was being torn off by Thermal Roofing and Siding was the weekend my sister was getting married so there were multiple times I needed in and out of my house. Every one of the siding professionals at Thermal Roofing and Siding always smiled and patiently moved ladders and sometimes even scaffolding for me.Now that my house is done, it looks beautiful and I have had many compliments from neighbors and visitors!Jay Walker from Thermal Roofing and Siding spoke with me about the financials and he respectfully explained the details about what was done, in addition to one detail that will be followed up on first thing in the spring due to weather constraints.Not only would I recommend Thermal Roofing and Siding for whatever you may be considering them for, but I would hire them again and I would tell my friends and family to hire them, too. Thank you, Jay, Larry, and the rest of the team at Thermal Roofing and Siding!
Shawn Holderbaum
2021-05
After storms left my roof missing shingles, Right Choice came out and inspected. They were quick to respond and when the time came to put the roof on it took only one day and it looks amazing. The only issue I've had it one small section of the gutter isn't hung correctly. Getting someone to come fix it has been difficult because of how busy their crew seems. Hopefully they have the time soon. The roof looks great. Thanks guys.
Adam Vormelker
2021-05
Great company to deal with very professional and knowledgeable from the first call and estimate to the final installation my Roof turned out AMAZING!!!! I upgraded to a metal roof and could not be happier. I highly reccomend this company for all your roofing siding and gutter needs top notch service at a great price A++++Service: Roof installation
Katie Logsdon Krupa
2022-05
Our roof was damaged after a wind storm in March so I had Brian come over to check it out. He also came out when our insurance adjuster came and helped us get the ball rolling with the insurance company when they stopped communicating with us. Yesterday the crew was here at 6am and completed the roof around 3pm. The crew did an awesome job and cleaned everything up to leave it just the way it was before. We had a few minor issues with our radon system after, but Brian was on top of making everything right and fixing the issue. I will be recommending the company to anyone I know that needs their services.Services: Roof repair for storm & wind damage, Roof installation
Kaylee Birtalan
2022-05
If you’re searching for a trustworthy and reliable company for your home repairs, then look no further than Thermal Roofing & Siding! They have done multiple home repairs and upgrades for us and we couldn’t be happier! Great pricing, communication, and work! 100% recommended!Service: Roof installation
Marcie Young
2021-05
We couldn’t be happier with our new siding, gutters, and soffit. Thermal was extremely professional and hard working—they arrived early in the morning and stayed until dark. We have had several people ask who we hired to do the job and we will continue to refer thermal to all our friends and family.
Kara Triplett
2021-05
Michael Griffith from Thermal came to our home and inspeced our roof handled everything and scheduled appointment was on time and the job was completed without any issues the roof was beautiful when finished. We referred him to our neighbor and they got there gutters done also.Services: Roof repair for storm & wind damage, Gutter installation
Megan stickler
2021-05
Had our roof redone, and the whole process from start to finish has been easy and problem free! Troy is great to work with, and communication is always excellent!!! Thanks for a beautiful new roof!!!Services: Roof inspection, Roof installation
Vickie Rittmaier
2021-05
I am so happy with my Gutter Guards, no more water in my basement. Thermal Roofing did an outstanding job, Troy was awesome. I wish I had known about them years ago. I highly recommend them!Service: Gutter installation
Chesney Taylor
2022-05
We used them to do fix our roof a while ago and then referred them to a family member when they’re roof also needed redone. Jay told us he would write us a $200 check for each referral we sent his way as long as they informed him of the referral when he came out. So far we’re 2 months and 4 separate phone calls in and still no check. The excuses this far have been that a “woman at the office was supposed to mail it and never did.” That was month ago, after another phone call today she “has been out of the office sick for a long time and the only other person that can write the check is in Cancun.” It’s a shame when a company makes excuse after excuse instead of standing by their word and makes you chase them down. If you hold someone’s word as a high value, you may want to look elsewhere.Service: Roof installation
Howard Henshaw
2021-05
Our home suffered extensive damage from a tree during a storm. Siding, roof, gutters and downspouts. Thermal sent Ted Brunker to our house. Ted made the entire process painless for us from beginning to end. We couldn't be happier with how our house looks. Fantastic job! Definitely a home run! Thank you Thermal roofing and siding! And thank you Ted Brunker! I recommend to everyone!
Tyler Ratliff
2020-05
These guys are the real deal. Our house was horrible ugly cedarwood, bees, squirrels, birds, you name it we had it. They repplaced all of our siding, windows, and gutters, trim with a much more modern look! We get compliments daily! Great craftsmanship and their workers and project managers are very respectful. I highly recommend them as they have all kinds of siding, roofing, gutters, and extra options. I didn't know a think about siding but now I can respect what really goes into it!
David Joseph
2021-05
Such a wonderful experience Jake and Michael where both great to work with always on time and very honest company. My roof turned out so great I called back 3 months later for gutters and and new siding.
Monday | 8 AM-8:30 PM |
---|---|
Tuesday | 8 AM-8:30 PM |
Wednesday | 8 AM-8:30 PM |
Thursday | 8 AM-8:30 PM |
Friday | 8 AM-8:30 PM |
Saturday | 8 AM-8:30 PM |
Sunday | 8 AM-8:30 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Roofing Contractors in USA
Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.
Broswe by Population