3.6 (23)
9501 US Hwy 250 N #1, Milan, OH 44846
(419) 626-9613
oldetownewindows.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nick Buchanan
2023-07
Thank you for bringing light into our living room! Chuck and the entire team were very helpful each step of the way. From the initial estimate to the installation, I couldn’t have asked for a better experience! The transformation makes it feel like a brand new home.
Michael Corriveau
2023-05
We used them to replace all our aluminum siding with vinyl siding. Chuck was very responsive to calls and followed up on the job. The gentleman doing the work, I didn't catch their name, were professional and polite. They arrived on time every day and put in a hard day's work each day. The last day they stayed over by 3 hours to finish the project since we had other things starting. Everything looks great and they did an excellent job.Service: Home renovations
Laura Bates
2023-05
Olde Towne replaced an old bay window with a larger and beautiful double hung side by side window. I would HIGHLY recommend their services. The owner listened to my ideas and explained his recommendations for my project. The project was reasonably priced, on time, neatly done and exceeded my expectations. I am so thankful for the professional installment and insulation in my new window. During the Cyclone Bomb of Christmas 2022, my new window kept the heat in and was airtight against 60 mile an hour winds and subzero temps.Thanks, Olde Towne for a job well done!Services: Installation, Carpentry services, Drywall repair
Gavin Dobbins
2023-05
Like someone else posted if I could give less than 1 star I would. I never leave reviews but this business took our money as a deposit for windows last year and now will not return calls. When they did return a call they were completely clueless about my order. They said they would call me back and I have not heard from them again. I post this with the hope that no one else will use them and have this awful experience. If you need windows or any service, find someone else this place is terrible.
PTD
2017-05
If I could give them less than 1 star I would. I've been calling them for almost a month and have not been able to get a hold of anybody. There answering machine says they check messages frequently which is obviously b.s. b/c I've left multiple messages the past 2 or 3 weeks and have not gotten a call back. They have terrible customer service. I got 4 windows installed by them with the intention of getting the rest of my windows replaced next year, I will definately be calling somebody differently. They offer a warranty but I have no clue how people are supposed to get a hold of them if something is actually wrong with the window and it needs to be replaced or fixed immediately.
Tori Fantozzi
2019-05
Olde Towne Remodeling & Restoration is an excellent business to work with! They are diligent, well-knowledged, and have great customer service. Thank you for the new siding and great service!
Gena Staley
2017-05
We had a window installed and there is a stress fracture. We have called and emailed them numerous times and they will not return our phone call. Terrible customer service. We stayed local because we thought they would stand behind their product and they do not!
Joseph D'Angelo
2020-05
I work there for a while and Chuck my boss is a good dude has Quality Windows and Doors and stands behind his products and work
tina mcgahhey
2018-05
I have tried to get a hold of them to replace a window and they never called me back. I left several messages.I even stopped by and talked to a contractor and gave my name and number to have them call me. Never did...
Betty Meese
2020-05
I would never return here again. Customer service is non existant. They do not return phone calls or complete there work.
Jeff McCready
2019-05
Had a great experience with Olde Town....love our windows, and it has saved in heating and AC costs!
Joseph Dandurand
2018-05
We have had Old Towne Remodeling do multiple homes and would definetly recommend.
Bob Athey
2021-05
Willing to work with you on any topic, without you feeling like you're putting somebody out. Very professional and on the ball!
Kitty Marton
2020-05
I also had problems with them returning phone calls and completing work
Cynthia Depinet
2023-05
Terrible service
Melissa
2018-05
They're back in business!!
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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