4.6 (61)
106 Robbins Ave REAR BUILDING, Niles, OH 44446
(330) 974-0218
roofingwarren.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sabrena Douglass
2018-05
Awesome work ethics & spectacular service. Prompt & very nice group of workers. They immediately started covering all my plants and delicate outdoor furniture. Very impressed with their workmanship and professionalism. I absolutely LOVE my new roof. The cost was very reasonable and I highly recommend this company. A special thanks to Sean, Ashley, & Brian! You guys are the best. I interviewed a few roofers initially but Ashley's Roofing & Siding came prepared with pictures & thoroughly answered my numerous questions. And most importantly the pricing was fair.Our roof & spouting/gutters are GORGEOUS. Again, THANK YOU GUYS!
JR81
2023-12
Excellent customer service! Very happy with our new shingles and the fantastic job that was done! Crew was A+ from start to finish. Highly recommend Ashley Roofing and Siding👍
LeeAnn McRae
2023-06
Everyone at Ashley was WONDERFUL to my mom when she recently used them after storm damage to her roof!She asked me to write a review for her stating that from the beginning they were professional and put her at ease with the whole process. She did contact other businesses for the same job but said that they were the nicest and explained everything clearly and completely.They got the work done very quickly and her roof looks AMAZING. They helped her with choosing the color for her new shingles and they really did a great job.Super easy to work with and her and I would both recommend them to anyone looking to have work done on their roof!Service: Roof repair
Nate Dyson
2024-04
Best price around, fantastic customer service and they take the time to do the job right. They take pride in their work and it shows! Would recommend to any homeowner
J P
2022-05
Company was very responsive on updating on the day roof would be completed, there were some rain delays. Team showed up early on day of the job, members were well mannered and explained the job and confirmed job details before starting. Job was completed by 3 and everything cleaned up very well. Very pleased and happy with the roofService: Roof installation
Charlene Brandt
2024-04
We are going to have Ashley put our roof on in April. Pleased with the price and knowledge of the project!
Steve
2021-05
Update : 09/15/2020This revision is a bit overdue, however, better late than never. Due to Google's character limit, this will overwrite the original review.I've decided to revise our rating from 5 stars to 3 stars for various reasons which are outlined below.TL;DRDue to issues with our siding and a lack of communication and overall care after the initial job was completed, my wife and I lowered our rating on this company.In October, 2019 we had a mishap where I damaged the trim piece above the garage door. I contacted Josh directly, the gentleman who did the job. After a few weeks, he came out to give us an estimate on the repairs. $50 - no big deal. After two failed appointments (no call - no shows) I contacted Ashley Roofing directly. After a couple of emails, Ashley made it evident that our repair job was low priority and they would get to it whenever they could and we would be contacted in the future about setting up a date. Understandable since it was purely a cosmetic issue. However, in one of the emails sent from Ashley there was a moment of unprofessionalism which I didn't appreciate. After a few months, a truck with two workers unexpectedly showed up at our house and started to set up their equipment to start the repair. No call, no email, no appointment; nothing. As I was not home, my wife told them that I needed to be present while they were working and they promised to come out Saturday, July 18th. Saturday came and no one showed. No call, no contact of any kind.Then there are the other issues we've had over the last few months with the siding itself. We initially noticed the siding piece under the main front window of the house was severely sagging and flapping in the wind. Upon further inspection, I noticed the installer had used caulking to 'glue' the piece together to hold it up. During the hot weather, the caulking became gooey and separated creating not only aesthetic issues but presented the opportunity to allow water to easily be collected. I do not personally do this type of work, however, I do know that caulking is not primarily an adhesive. As this piece was 'glued' on the inside, any type of construction adhesive should have been utilized without the worry of compromising aesthetics.I contacted Ashley directly via email about these issues and I have not received any sort of response.After recommending this company to others and hiring them again last October to roof a rental property my family owns, this is the treatment we get; carelessness and lack of acknowledgement.However, I guarantee if I were to have called a couple of months ago about another $11k siding job, they would have been a little more eager to help.Overall, our house still looks nice and this revision isn't to point the blame at any one individual nor is it intended to slander or defame the company. This revision/amendment is to update and inform current and future customers based solely on our experience. In my opinion, the term "good work" should extend beyond the initial quality of work and should also imply great customer service. In our experience, there was a lack of customer service and a lack of communication. I've changed our rating from a 5 to a 3 to reflect this as my wife and I believe this is fair relative to our overall experience with Ashley Roofing and Siding.
Krystyne Harris
2023-10
Purchased my 2nd home, and is the 2nd time using Ashely Roofing and they were absolutely amazing. The crew and owners were great and very easy to work with. Will definitely recommend to others.Service: Roof installation
Kyle Griffin
2023-10
Purchased a new roof .. had leak issues the next week. (No leak issues on old roof) Kept happening was told someone would call. Leak came from bad craftsmanship. Eventually got a call back but with rain leaking into my house I had to hire another company despite having a warranty to fix the issue.
Jim Moreton
2023-10
Had Ashley strip and replace a roof in Youngstown and they did a fantastic job. Everyone was super responsive, highly professional, nicely priced and did great work. Would highly recommend.Service: Roof installation
Diana Vrabel
2021-05
I cannot even begin to tell you how pleased I am with the manner in which I was treated by the entire team of Ashley Roofing. From the minute I called and talked with Ashley, I knew I had made the right choice. She was understanding and helpful and went beyond to make sure I would be happy with their company and their work. She made sure that my roof was installed within 2 weeks of my initial contact with them. Also, the team of roofers were certain to make sure that everything was done perfectly and to my satisfaction. They were professional, mannerly, friendly and efficient. They scoured the entire work area and made certain that all the debris ( including every single piece of paper and nail) was disposed of properly before they left. I am so happy that I decided to choose Ashley to replace my roof. I have already given recommendations to 2 friends who are in search of a roofing company that is professional and trustworthy and affordable!
Daniel Mason
2020-05
We called for estimates and Ashley Roofing was the first to call back and make an appointment, they were also by far the most affordable. The entire process was very pleasant, from the appraiser who came to give us our quote to the crew that showed up and completed the job in one day. All the employees were extremely polite and professional. They did a great job on the roof and made sure that they left the yard exactly how it was. Not only did they rake the yard, they also ran magnets to make sure they got all nails. Highly recommended for anyone looking to replace their roof!
Carl Leet
2021-05
We are getting a lot of compliments on our new roof and gutters and they completed the work in one day. The crew was polite and seem to get along well and the yard was immaculate by the time they left.One thing we appreciated is Ashley giving us directions to houses they had roofed so we could see our choice on an existing property. It was a huge help in our decision. Would definitely recommend.
Gina Zirounis
2020-05
We are thrilled with our new siding, shutters, gutters and leaf guard from Ashley Roofing and Siding. Sean and his crew are so professional and friendly and they follow through with what they promise you. Mike was the foreman for our job and he was so helpful and willing to explain their progress and what I should expect. Sean also did our roof a few years ago and my husband and I will continue to recommend his business to our friends and family looking to make home improvements of their own!
Charles Nutting
2018-05
I am very happy with the work they did, and would recommend them to everyone. The crew was very friendly and helpful, and went out of their way to make sure every detail was taken care of. What really impressed me was they got the roof secure from rain, and kept working until the job was complete. I now have the best looking roof on the street, well besides the other Ashley roofs.. ;)
Mary Toepfer
2021-05
I couldn't be happier with this company. They provide a quality product for a reasonable price. And they keep their word and do great work. Our house roof and shed roof both look amazing! There were so many color choices to choose from, too. We liked having those options! Their crew is friendly and respectful and eager to please. Start to finish, the scary process of getting such a big-ticket item was made simple because they handled everything the way a company should.
Mary Wallace
2023-05
Ashley roofing was phenomenal. They were timely, professional, and extremely skilled. They did a fantastic job. They were excellent..top notch in every way!!!! Thank you for restoring faith in contractor's. 👌💯
Jeremy Smith
2023-05
Sean and Ashley at Ashley Roofing are bar none the best in the business for all your roofing needs.Sean is very good at explaining everything and delivering on what he says. The crew is amazing, everything was cleaned up and they were very professional.Service: Roof repair
Daniel mooney
2020-05
I just want to give a shout out to Ashley Roofing and they're amazing crew. On a very hot day, they tackled our roof. The job was a complete tear off including Slate on the high sections of our house. During the tear off they ran into some additional work that needed their attention. The crew handled it with no problems by doing a quick material run for the extra materials needed.Way back when, in my youth, I've done a couple slate roofs which get very messy during tear offs. The crew did a GREAT job cleaning up, you would have never known my roof was done that day for how clean and neat everything was.I would highly recommend Ashley Roofing and they're upbeat and professional crew.
Carolyn Franjko
2019-05
Ashley Roofing did a wonderful job on our new roof. They worked efficiently and were always mindful in taking care of our property. They answered questions we had in a friendly manner. So thankful for their entire crew. Roof looks wonderful!!!
Dayna Bokenkamp-Utts
2016-05
Ashley Roofing first caught my eye because of their many positive online reviews. Several roofers had given estimates already but none really stood out until we started interacting with Sean Smith, the owner of Ashley Roofing. We were immediately impressed with his professionalism, expertise and the quality product that we would be receiving for such a competitive estimate (architectural shingles by Owens Corning with a 50 year warranty).Additionally, our home is a cape cod with some ventilation issues and a roof that had been so poorly installed before we bought the house that it needed to be replaced after less than ten (10) years! Sean talked us through options that we were considering which helped us to move forward with confidence that his crew could do the job right. True to schedule, Ashley Roofing showed up on time and immediately went to work! The crew consisted of (6) men and Sean was on-site in the morning and late afternoon as the job was nearing completion.To see this crew work was amazing! On one of the hottest days in August, they never stopped moving except for a brief lunch break. And, beyond being hard-workers, they were so well choreographed and efficient that they drew a crowd! Some of our neighbors actually watched them from afar and later asked for their contact information!When we first met with Sean he told us that the job would be done in a day. For some contractors that may mean that they’ll do as much as they can in a day but no more than that. But with Ashley Roofing, when they say “one day,” what they mean is “we’ll work all day to get the job done no matter how long it takes.” For our roof that meant they started work at 8am and worked straight through until, at least, 7pm and when they were done with the roof they helped to put everything back where it was. Deck furniture, potted plants, gazebo, kids toys, etc., it was all put back before they were willing to call the job “done.”We are so thankful to Ashley Roofing for our beautiful new roof! We hope that their business continues to thrive for many years to come!
Bob Brown
2021-05
A shout out to Ashley Roofing & Siding for the fantastic workmanship on roof replacement of our home. From start to finish in working with Jeremy and Ashley they worked with us on all aspects of our roof replacement. The crew showed up on exact time that was set up and went to town in all of the prepping of the roof removal. The workmanship, professionalisms and kindness of All the team members for Ashley Roofing & Siding is why this company is who you want on your next home improvement.Keep pushing for that dream-🇺🇸Bob Brown
Mil mil
2015-05
Ashley Roofing & Siding did a fantastic job for us..the workers were great and respectful and were very professional in the work they preformed..The siding really looks great and they did'nt mess around..they did the job in the time frame we discussed and they did a fantastic job of cleaning up when they finished. We are very happy with the choice of Ashley to do this job and would use them again in any future upgrades to our home.
Patricia Jenkins
2021-05
Ashley Roofing and Siding responded in a timely manner to our inquiry for a new roof and gutter estimate. The pricing was excellent and the job was completed with no issues. We highly recommend Ashley Roofing and Siding as a professional quality business.Services: Gutter installation, Roof installation
Melissa Waldron
2023-05
Ashley Roofing did an amazing job. Very professional crew and Sean was very easing to talk to and went through everything with me. Highly recommendService: Roof installation
Donald Kinser
2021-05
Ashley did a great job on our roof. Their quote was very competitive. They kept me informed on what needed done and what they were doing on the job. Great clean up afterwards. Would definitely recommend to others.
Patricia Jenkins
2016-05
Ashley Roofing and Siding is a quality business that cares about their customers. All of our questions and concerns were answered from the initial estimate to the end of the job. Materials are high quality and the crew was very conscientious and respectful when working. Highly recommend.
Elliott Garner
2015-05
Very professional crew. They performed a fantastic job of installing my new roof. The crew were helpful, courteous, and did a wonderful job of cleaning up afterwards. Planning a roofing job in the future? This is definitely the crew you want to hire for the job. You won't be disappointed!
Abby B
2018-05
My roof leaked one day after Ashley Roofing installed a brand new roof. After coming out three times, the owner finally found and fixed the problem, which should have been done when his guys installed the roof. I can't even think about what else wasn't done correctly. The crew also left a giant bucket full of nails all throughout my yard. I highly recommend you pay a little extra for a better company. I'm sure we will be replacing the roof again in a few short years.
Kathy Gainard
2020-05
Nick, Jeremy and all the guys in this company go way beyond to satisfy your every need!! Best experience!! My house now looks like a brand new home, with my new roof!! And their price was 2 to 4,000.00 less than the others we got quotes from!! Very professional! And many thanks to the 2 guys who helped save a baby bird who jumped from his nest during their break!! Many thanks to all if you!!❤️❤️❤️❤️❤️
Monday | 8:30 AM-5 PM |
---|---|
Tuesday | 8:30 AM-5 PM |
Wednesday | 8:30 AM-5 PM |
Thursday | 8:30 AM-5 PM |
Friday | 8:30 AM-5 PM |
Saturday | 9-11 AM |
Sunday | Closed |
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