Crossroads Property Restoration

4.6 (32)

4816 Brecksville Rd, Richfield, OH 44286
(330) 475-7981
cprmyproperty.com

Claimed
Roofing contractor
Fire damage restoration service
Water damage restoration service

Service options

  • No online estimates

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jan Lyon

2024-02

We are very pleased with how professional James Belland was in handling the procedure of having our new roof installed.Once the insurance portion was finalized James proceeded in scheduling and had the roof installed quickly. We love the end result! Thanks again!Services: Roof repair for storm & wind damage, Roof inspection

Stephanie Schulze

2023-12

Couldn’t thank Adam and his crew enough for the amazing work they did on my new deck!Adam took my vision and turned it into a reality. He not only listened to what I wanted, but communicated what was happening every step of the way. This summer has been paradise with our new deck. My next projects already include Adam and his crew! 100% recommend!

David Stover

2023-05

James and his skilled crew came through for us again with excellent work on a property that needed some TLC. The crew went over and above to ensure the stairs and railings on this place were strong, safe, and built-to-last. The crew even added trim accents, a craftsman touch that really made their work shine.I highly recommend working with James and the CPR team on your next home project.

Cara Evans

2023-12

I cannot say enough amazing things about Adam and his crew. Extremely friendly, communication always on point throughout the process of my renovations, and the quality of work is excellent. Highly recommend to all! Fantastic experience from start to finish. Thanks Adam!Service: Remodeling

Saul Weinberg

2023-10

James came out to talk to me about replacing 7 old Pella windows. James was very professional from the moment he called to confirm appointment we discussed the different options and decided to get the work done. James set up the measure and came out with his man. They answered all our questions and paid attention to the small details. Randy did the install and did an amazing job. I highly recommend this team

Daniel Chessar

2023-11

James came out to my house to check for mold damage in my bathroom. I had a bad mildew smell in the bathroom and I was worried I might have a major problem on my hands. I wasn't sure what the issue was, so James came out and did a full assessment. He was very knowledgeable, professional, and kind. He was able to determine exactly what the issue is and what we'll need to do to fix it. Thanks James!

Maya Crosby

2023-10

I love the way my roof looks, and I am especially happy with the way I was walked through the entire process. The communication was top notch; from materials to time delays, the transparency was amazing and much appreciated. I had no concerns whatsoever- I was heard and responded to promptly and professionally. Will absolutely recommend this company to anyone that needs it!Services: Roofing, Roof repair for storm & wind damage, Roof inspection, Roof installation

Shevy J

2023-10

James handled our job from beginning to end. His patience, willingness to hear us and work with us was much appreciated. We definitely will recommend CPR and James to friends and family.Service: Roofing

Journey Toole

2023-10

James and his team have a been an amazing resource for me and my clients. As a realtor in the area, people trust me to have trusted professionals on my side and CPR is just that. They have been and will continue to be my go-to for me and my client’s property rehab needs!

Michelle Hrnchar

2023-05

Very happy with CPR. James Ballard was our project manager, and he made sure everything was finished to our satisfaction. All the subcontractors were very professional and did excellent work. After some significant water damage to 3 levels of our home, it's impossible to tell anything every happened. Highly recommend.Service: Flood restoration

Zach Yanof

2023-05

Original claim filed with insurance and CPR restoration at the end of December. Still not done. We’ve been without carpet and missing drywall and ceiling paint since that time. James Ballard came out and gave an original estimate of around Valentines Day Mid-February. Well it’s been excuse after excuse and promises to call or perform work with nothing done. Avoid, avoid, avoid!*Update April 2023*4 months after our claim was filed we still do not have carpet. Some areas in family room are not painted. Still the same number of excuses as before.Service: Water damage-related cleanup & repair

Margaret Moroney

2022-05

The ice/snow storm of early February caused our sun porch roof to sag and then collapse. James Belland of CPR was fantastic at taking pictures, working with insurance, and overseeing a timely, professional clean up. The roof collapsed on a Thursday. James got insurance approval for the demo and removal, which was all completed on Friday! He was in constant communication with us. The CPR crew did a great job, including putting tarps over newly exposed areas. I cannot say enough good things about this company. Extremely positive experience from start to finish. They were really there for us when we needed them.

Richard Brunty

2022-05

From start to finish CPR did an excellent job on replacing the roof of my house. The crew did an excellent job and finished in one day. My contractor, James Belland, stayed in contact with me throught out the entire job. If I didn't know what the insurance company wanted James was very helpful with what was needed. Now all that is needed is to paint the ceiling in my kitchen which had leaked.Services: Roofing, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Cathy Amy

2023-05

Representative and work crew provided professional and quality services. Work crews performed daily clean up during work process and respected owners property. Manager of the project provided great communication from start to finish and delivered a quality project. Company resources exceeded expectations. Have recommended their services to others and will use them for future projects.Services: Remodeling, Roof installation

Loretta Isada

2023-10

The bathroom results are excellent. Long time to complete the job, which was beyond our expectations of length of time – but I think this may have been related to Covid, delayed supply chain.Service: Remodeling

Jerome Kidd

2021-05

CPR was extremely professional in each phase of my home renovation project. They kept me abreast of each step seamlessly and made me feel as though my project was the most important. Quality work and professional service means that I would gladly recommend and work with them again!Service: Remodeling

Cindy Hakola

2022-05

July 2021After extensive wind damage to our roof and one side of our privacy fence being completely knocked down in November 2020, I contacted our homeowner’s insurance and a claim was started for replacement and repairs. I reached out to several contractors and was feeling overwhelmed by having to hire two separate companies—one for the roof and one for the fence. However, upon meeting James Belland, Territory Manager for Crossroads Property Restoration (CPR) my anxieties and fears were put to rest. James explained that CPR, being a restoration company, would take care of our roof replacement as well as repair/replacement of our fence.James impressed me with his calm demeanor, knowledge of industry practices and also for being a stickler about the importance of communication. He assured me that upon hiring CPR as our contractor he would now be our spokesperson with our insurance company, always having our best interest as his priority.As the damage happened during the winter months, repairs were put on hold for the spring weather. James kept in touch, on a weekly to biweekly basis, with updates from his negotiations and communications with our insurance company. He was true to his word—when the insurance company balked at the roof repair quote, James realized the insurance company had not included an ice guard barrier. He explained the importance of having the ice guard in areas that are prone to high winds and snow, and the insurance company changed their quote to include this.Once the weather broke, our roof replacement and the fence repair/replacement was scheduled. We had two separate crews on two different days; each crew was hardworking, respectful and left our property neat and clean. Both the roof replacement and the fence were completed in one day; James was available on-site and oversaw all elements of the job.After the collapsed side of our fence was rebuilt, it was now quite obvious that the other two sides of the fence were out of alignment. James went back to our insurance company and negotiated for additional repairs to be done, which were completed by the same crew previously and also in a timely manner.I am truly thankful to James and CPR for their exemplary services. They are professional, dependable, as well as trustworthy and just a phone call or text away. Give them a call and you will not be disappointed!Thank you for a job well done!Services: Roof repair for storm & wind damage, Roof installation

Mark

2021-05

Jack and his team did a phenomenal job on our house. We had a leaking pipe burst on the second floor, and Jack was on site the same day. He consistently kept us informed as to the status of the repair and the next steps. Courteous, professional, and the type of person I was glad was available when needed.Service: Water damage-related cleanup & repair

Chris Davis

2021-05

My roof was damaged in a storm, as were many in my neighborhood. Josh, his team, and more importantly the crew doing my roof, were very professional. My roof was only a couple years old and I was made aware of some previous shortcuts/aesthetic that had been done which they improved upon and I love the new look and they were done in a day.

Anthony Ottaviano

2022-05

While they were very nice the quality of work performed was not at all good. We had to end the job early due to their lack of ability to complete the work. They did talk with us at the end to reduce cost, however, we continue to find their poor workmanship very frustrating. All in all a very disappointing experience. Their other reviews look good so maybe this was just a one-off performance for them. But I can not recommend this company. The 3 stars are only because they made no excuses and owned up to the poor workmanship.Service: Remodeling

Lance Whitmer

2021-05

I cannot say enough great things about Jack, Josh and crew. Extremely friendly, communication always on point throughout the process of getting a new roof, and the quality of the work is excellent. Highly recommend to all! Fantastic experience from start to finish. Thanks guys!

Donnie McMichael

2022-05

CPR is a terrible company to use. I would never recommend to anyone. They were late to work everyday. They never met my deadlines. They left my front door to my home wide open after working and a raccoon got in my house. I caught one guy smoking cigarettes in my house. Again I do not reccomend to anyone!!!Services: Remodeling, Mold inspection, Flooring, Painting, Fire damage cleanup & repair, Plumbing

Don Crispens

2020-05

I have had the chance to work with CPR in the past and have to say they go above and beyond for their clients. They take the time to explain the process and worked with me to get the issues resolved with my home after some flood damage had happened.

Brax Scaletta

2023-08

Great company! Josh, Adam, and James are the real deal and truly care about the customers!

Amy S

2021-05

Awesome experience! I now have a new roof and gutters. Everyone I dealt with was professional. I will call again if I need any home repairs.

Thomas Pritchard

2021-05

Josh and his team were extremely professional and did an incredible job with our home project. Would highly recommend!

Alex Latina

2021-05

This company does a great job! They were quick to respond, very friendly and knowledgeable. Highly recommend to anyone in need of restoration!

Paul

2020-05

Professional job done. Would highly reccomend their services for any home restoration services.

Jay Run

2023-05

Would not recommend, unfair and unjust.

HARRY CARSEY

2022-05

Couldn't ask for more reputableServices: Roofing, Roof inspection, Roof repair

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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