Home Repair Services of Ohio

1.3 (4)

535 S Main St, Springboro, OH 45066
(937) 748-9988

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Shawnna Clement (Pathfinder76)

2014-05

SHR is the most unprofessional company I have had the displeasure to deal with. The experience began wonderfully. Someone came to look at my project within a few days, as promised, and we were excited to be getting a quote. After about 1 1/2 weeks, the person who estimated the job left a voicemail stating that he could probably do the project if I didn't like the quoted price. However, I had never been given a quote and decided to have someone else perform the work. I just assumed the company was too busy and had asked him to perform the work on his own time/dollar.I contacted the tradesman via the phone number he had left on my voicemail nearly two months later for an unrelated project. He was unable to accommodate my tight schedule, so I contacted SHR the following day to arrange for someone who might be available. The conversation was pleasant, however, I received the following text message in response to my scheduling request:"Shawna. This is the owner of HRS. I understand you are going around my back to get Tim yesterday to do do work on the side. Second, Tim said you screwed him around on a brookside electric quote a few weeks ago. NEVER NEVER screw a local business!!!! I will send him up there by 1:00 for $250 labor. DO NOT TEXT OR CONTACT MY HELP AROUND OUR BACK AGAIN EVER"I assume the "brookside electric quote" was the the quote for my work, that was never received, as I live nearby. I politely asked that he get the story straight before accusing me. However, he continued to do so even after I explained the facts. After being accused several other times, asked why I hadn't called to ask for the missing quote, and to "Have a great life" I responded that I would be writing an online review of the company. I was promptly THREATENED that s/he would, "Will file the appropriate responses and rate your "company" based out of your house :-("I have never dealt with such a poorly managed company in my life! I did not ask for the helper to directly solicit me for work nor did I ask to be bullied by the owner in threatening the reputation of my 5-star family-owned company. I have never had someone respond to me so unprofessionally and threatening in my adult life. I encourage anyone having home repairs done, to thoroughly research the contractors. There ARE several high quality repair services in the Springboro area.

Karen Davis

2013-05

I was asked to change my review if the problems could be fixed. After over a year, three contractors and no resolve, I'm done. This was the worst experience I have ever had with a company. It's clear the owner doesn't care. I just wish I could post photos. I would not EVER recommend HRS to anyone. Period.

Michael Williams

2016-05

Scheduled a service and no one showed. Hasn't answered the phone, returned voice messages or emails. Look elsewhere.

Josh Herrmann

2016-05

Made appointment and never showed.

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