3.6 (23)
5120 Jackman Rd, Toledo, OH 43613
(800) 840-8501
smbconstruction.com
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Carolyn Ford
2024-03
I was an unfortunate victim of arson to my garage. My insurance company, State Farm, recommended a locally owned constuction company, SMB Construction, to fix the fire/smoke damage to my garage. I have been extremely pleased with the quality of their work and professionalism. The project manager Ed and his crew have been wonderful and have provided supportive customer service during this traumatizing experience. Thank you SMB Construction!
mark mcdonald
2023-12
Terrible experience with smb! They were hired through insurance for my roof siding and gutter. The sub contracted gutters look great, I wish I knew the company that did them. Smb on the other hand, had horrible communication never knew when they were going to show up (if they showed up). The workers were very bad at cleaning up after themselves. All the work that was done seems to be done quickly and not the greatest. Get it close and caulk it or cover it with aluminum. It looks good from the road but if you get close enough and know what you're looking for there are a lot of things that should have been done differently.
Erin O'Bryan
2023-05
Never returned phone calls. Months with holes in my roof from tree, no calls back, when I did reach someone promises promises. Last straw called again it was MY fault because I never signed paperwork that was never given to me or mentioned in my months of calling. Nancy was wonderful, the bright light in a dismal experience. Google made me put 1 star.
Eric Stark
2023-05
SMB was hired to fix some repairs through my insurance company upon fixing my roof the worker drop the ladder and broke my bathroom window after he told me he would be back later in the evening it took 3 days for him to come back which he didn't even fix the problem he just gave me more excuses. I am now waiting a week and a half for them to come fix the window and the rest of the repairs. Everytime I turn around they have more excuses.
Tim Williams
2023-04
Super good folks here, Jesse was absolutely phenomenal in helping my fiance and I after we had a tree fall through our home. She helped get everything buttoned up and squared away until it could be later repaired. She helped us feel at ease and helped us understand the process a little too. These folks are great, i would recommend them to anyone.
Stephanie Kepling
2023-04
This business is beyond horrible! I would leave them a 0 star rating if it was an option. They came to our house after wind/storm damage to our roof. They were not willing to work around our schedules and were very pushy. They gave us constant run around and never a direct answer to any of the issues. They cut a huge hole in our ceiling and did not clean up their mess. Whenever I spoke to their staff they were rude and unprofessional. I would not recommend them to anyone!
Samantha Santiago
2023-04
If I could I’d give them 0 stars, they took over a year to finish a house fire. They claimed they did work they did not, and expected to get paid for it. Stole a few of the household goods. Came and “worked” for the day while I watched them on their phones taking 3 hours to pack a single box and then leave the box half full. Don’t waste your time, they argue and are extremely unprofessional.
Joe Celusta
2022-04
Neighbors large dead ash tree fell on our home in January while out of town. Insurance called SMB. Never saw the damage except in photos two days later. The clean up was impeccable; as well as, the repairs that came with a "lifetime warranty". A honest and respectful company and highly recommended.
Greg Sigurdson
2020-04
They are restoring my Brothers home and are great to work with. They want to give you what you want and will do what they can to stay within the budget. The will also make recommendations for changes to help you stay within the budget to get what you want that not only makes sense but also will enhance the areas. So far I am very pleased with the results they have accomplished in the house and the many crews that are doing the work.
Diane Malkoski
2023-04
Worst experience of my life working with SMB after a house fire. Still having to make repairs to their mistakes and they were rude, non responsive to issues and will tell you oh that part is not covered by our work warranty. Do not use this company EVER!
Matthew Thomford
2023-04
The worst, do not them between you and a job needed done for your home insurance. They will not give you the facts, the estimators, especially
Nicole Firsdon Reza
2020-04
SMB performed smoke damage cleaning for us and were a pleasure to work with. Everyone we came into contact with went above and beyond what I would have expected.
Mike Nolan
2017-04
Went well. Done timely. Looks good.
dennis crawford
2023-09
Had better
Paul “Wille”
2021-04
Outstanding in communication and workmanship
Victor Alvarez
2020-04
Good workmanship
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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