Seiter Services LLC

Trolli 12

2024-03

Russ came out from start to finish he was the one that did the estimate and the install he also recommended what was best that suit our family. Had a water softener by Sterling installed .Everything went smooth. Would definitely recommend this company for any of your plumbing needs. But what made it great the most was the technician. He had a great personality and very open and communicates . The products are just a small portion of a company, but great technicians like him are what makes it a great company. thank you very much to the team !

Sandra Surface

2024-04

Chris L. was so friendly, efficient, and patient even at the end of a long day for him—and my job was on a Friday last stop! He was very thorough cleaning up after flushing and servicing water heater. Excellent service.

Mary Batman

2024-04

We've always been happy with Seiter Services and their employees. Recently Elijah was our service person to perform annual maintenance on our air conditioner. He was very professional and knowledgeable. We were very happy with his work.

Carole Logan

2024-01

All valves & pipes that had corrosion were replaced. Thank you Chris for doing such a great job!

Sandra Pramer

2024-04

I love having Jacob J. as my service technician, he is on time, polite, courteous and always wears his shoe covers. He answers any questions I have and explains what he is doing. I have used this company for years and will continue to do so.

Craig Toops

2024-04

We had Seiter do an HVAC inspection on our newly purchased rental property. Their inspection was thorough and suggestions were made about potential issues that could occur. I felt comfortable with them as we have in the past. Seiter has completed work for us at our personal residence also and we were completely satisfied.

Barbara Lynch

2024-02

I would like to commend Chris L for a job well done on the installation of my new water heater. The physical location is in a service closet area also housing the heat pump with humidifier, providing very little work space. Installation required removing a door and disassembling the humidifier connection before changing out the water heater. His work was efficient, he informed me where the controls were and how to operate them in an emergency. Chris also provided plumbing service several weeks ago for a clogged sink, again displaying his knowledge and going the extra mile with advice on proper maintenance. I highly recommend Chris and Seiter Services for your plumbing needs.

James Given

2024-03

Had a failure of my heating/AC unit about two weeks ago. Was forced to have an entire new unit installed. The installation went fast and was done very quickly by a father/son team and they were outstanding. Hats off to Seiter and their amazing installation team.

steven skiles

2024-04

Elijah did a great job getting our AC back up and running before the dog days of summer start. Thanks to him and the Seiter Services Team for making our home comfortable again!!

Matt Staley

2023-12

Our 1 year old furnace suddenly had a blower motor failure. Chris was there at the end of the day and took the time to collect my model / serial number to get the correct part ordered.They had their technician Mark out the next day even with a full schedule. We were back to normal within 24 hours and they clearly explained the warranty process.Great local business that truly cares about their customers. Thank you!

Lisa Michele

2024-01

Chris L was very professional and knowledgeable about fixing the issue we were having with our water softoner. We are looking into having them service our heating and ac unit come summer time. Very happy with this company and will use and recommend them.

Karley H

2024-01

Seiter replaced an ancient underground furnace that heats our guest apartment. It turned out to be a somewhat complicated job, but Hank & the techs, Jim & Josh, were friendly & incredibly flexible. They did a fantastic job working with us & coming up with a solution that got the job done well. I can't recommend them enough!

heather k

2023-10

Had an issue on a Sunday which resulted in having to turn off our water to the house. Our technician, Chris, arrived right when we were told he would arrive and he fixed our issue quickly and efficiently. Chris was friendly and very professional. We would 100% recommend Seiter Services and will definitely use them in the future.Service: Plumbing leak repair

J Wuebben

2023-12

Russ was terrific! Very knowledgeable, kept me informed and aware of the problem and process. Was timely, efficient, and a top notch serviceman. This was my second time with Seiter Services and I will continue to use them as needed and highly recommend them for their quality workmanship! Thank you, Russ, much appreciated!!

Denise Van Sant

2023-11

Called Seiter to have the water heater replaced. Chris L. was professional, on time, and tolerant of the fact that I have a very steep driveway. Poor guy had to haul up two different water heaters because the first one had a defect., that he didn't find until it was installed! The service has always been top notch!! I recommend this company with 5 stars!

Linda Bledsoe

2023-11

Professional staff. Called for furnace replacement quote. Hank came to our home and did a load calculation and gave us various furnace replacement options. Installers, Bobby and Tom were polite, knowledgeable and neat about job site. Hank came back to our home to check install and answer any questions we may had. We would definitely recommend Seiter Services.

Cardinal Red

2024-03

Called about my water heater. They asked zero questions about my unit. Tech came out the next day and was told it was obvious I needed a new tank due to tell tail signs (That I could have been told about over the phone.) and he won't even touch it. Charged me $110 for a 60 sec visit. Thanks!

Linda Angel

2023-11

They gave us several options and we were able to choose what we wanted. They we're prompt on replacing our furnace and air conditioner. The Bryant furnace system is fantastic! We hardly know it's running. We're all warm and cozy! Thanks for a great job!

Betty Clay

2024-01

I have a boiler furnace.It went off in 10 degreeweather. I called SeitersThey said it would cost$199 to have someoneto come out. When he got here he couldn'tfind the problem . He said he doesn't usually work on boilers but he had callto get help over the phone. That did not help. The next day I got a call from Seiterssaying they wouldorder the parts if Iwould agree to a$1000.00 charge to fix my furnace. I said "no"and asked them " How do you know what partsto order when theservice person doesn'tknow what is wrong with the furnace."????I got my furnace fixedelsewhere.It needed a Thermocpouple which you should have had on hand. A $30. part !!!So had I paid you$1000 + $199 for theService call , I wouldhave overpaid youquite a lot of money !!Not a business I can trust anymore.The $199 for theService call should be refunded as they didnot send a personqualified to do the job.He ,I'm sure would have done a good jobIn his regular trainingarea. But they gottheir $199.He shouldn'thave been sent out toa job he wasn' tprepared for. He triedvery hard and apologized for notgetting it fixed. Verynice young man !(I was without heat4 days. Had I waitedon Seiters it wouldhave been 8 or more days,)

Dennis Propes

2024-01

Water heater quit over the weekend, called first thing Monday morning and they were able to get me in same day. Our tech (Chris L.) did a great job, would recommend

Shannon Comer

2023-11

Russ and Chris were fantastic. Definitely comfortable with the choice I made calling Seiter Services to replace my tankless water heater. And Karla is an absolute joy to speak too!!

Amanda Given

2023-11

Jim & Doug were absolutely wonderful. They came out to do a yearly furnace check and filter change for me. Thorough, kind, & timely! Doug even let me know one of my basement stair treads was wobbly. Highly recommend!Service: HVAC system maintenance

Nabeel Mulla

2023-11

I use them for HVAC and plumbing needs. They're reliable and competent. Mark and Russ have done excellent work for me. Both very nice guys who know their trade.

Betsy Harner

2023-10

Jim came out to perform my fall maintenance. He was very thorough, professional and courteous. Thank you Seiter Services for great service!! I recommend you whenever I have a chance!Service: HVAC system maintenance

Jenny Cowperthwaite

2023-04

Former Southtown installed our HVAC system in 2005. We've done the annual maintenance plan ever since. Now known as Seiter Services, they been great in every way. We love technician Jacob and highly recommend him!Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system repair, Heating system installation, Install thermostat, HVAC duct & vent installation, Thermostat repair, Repair HVAC, Install AC, Heating system maintenance, Thermostat installation

Nancy Matson

2023-11

Old water heater died. Called and they promised 2pm. Unforseen circumstances delayed their arrival but they got us a new one and installed same day with no night charge. Great job, highly recommend!!

Azia Darko

2023-11

Russ Chitwood did an amazing job. Fantastic plumber and would recommend his services to anyone. We were gratefu for his knowledge and service.

Catherine Sheridan

2023-09

We have been with Seiter for years. Jacob is our HVAC technician and he is the best! Always courteous and knowledgeable. He does our spring and fall checkup every year. You can't get better than Seiter Services and Jacob for all of your HVAC needs.

Lindsey Bullard

2023-10

5 stars for Technicians, 1 star for Office staff = 3 stars.Mark is an amazing technician who has taken care of my furnace for 11 years (even when they were Southtown). Always professional and friendly, taking the time to explain what is being done and how to treat the furnace properly to avoid any issues. He and his brethren are the only reason I will stay with this service provider. The technicians are the ones keeping me and mine safe from carbon monoxide (oil furnace) and cool in the summer. Bad office staff can be overcome, but they better treat their technicians well.Short version: Serious integrity problems and business management in office/schedulers and possibly logistics management on parts. Bailed on my appt 10 minutes prior with a provably false excuse (said they didn't have a part that I literally have in hand and then claimed no technician). Denied "any connection with the person who gave that reason" despite the fact I hit redial literally 2 mins after the call (1150hrs & 1152hrs) and got that person. Only minor saving grace is after called out they "reshuffled appts" and got me on Mark's schedule...whom I was told my appt was with when I made the appt the week prior. They claim they will take my concerns to Chris (owner?), but as I no longer trust the office staff's word, I will post here for visibility of issues.Long version: Received 2 voicemails and a text message asking me to schedule my service (have service contract). Text message said they had techs in the area next day and they wanted to do my maintenance. I set up appointment for a week later (Fri to Fri - needed time to get off work). I was very clear the appt needed to be with Mark or Jacob (oil furnace trained techs) and was told the appt was with Mark as he had the availability that day. They made a morning appt, then switched it in the same call to afternoon (didn't want the tech to get dirty, even though they regularly made them first thing in the AM previously) and gave me 4 hour afternoon window (1200-1600hrs). So, had to take off full day of work to wait. At 1150hrs they call and say they are cancelling since "your nozzles haven't come in". Except, I have the new nozzle here waiting for them. I call back the same number at 1152hrs and they then tell me they have no technician. So, they wait until right before the window, make me take off work, and lied about the reason. Thing is the lie makes them look incompetent too, as why would *you* be calling *me* asking me to set up an appt for a furnace and asking if I can have them come next day if you don't have the needed parts on hand? You know my furnace - I have a contract and you regularly service it. Additionally, once they finally got me back on the schedule, it was with the technician I was told my appt was with when I made the appt. Also, they claimed no connection with the original caller who stated the issue was a lack of nozzle, despite the use of redial and them being the only one who answered that line.

cindy engle

2023-12

We just had a great experience with Josh and Jim installing a new more efficient system into our older home. Great job guys.