4.9 (123)
2900 Industrial Ave, Hubbard, OR 97032
(503) 635-8706
pacificwestroofing.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joel Kibler
2024-03
We are very pleased with Pacific West Roofing. Their project representative to us, Mr. Phil Clark, has an encyclopedic knowledge of every aspect of roofing and helped us think through every aspect of our home roof shingling and repair and ventilation improvement project. Their offices stayed regularly in touch with us by text about the project. The work crew worked hard, safely, and diligently cleaned up the debris in the yard every evening for two weeks before they left. Their quality control people were on site several times. This company is really good.
Jennifer Talaga
2024-02
Pacific West Roofing was so great to work with. They were completely professional from the first phone call for scheduling an estimate to the final inspection at the end of the job. They were always on time, provided great updates on the schedule and what to expect, and answered every email, text or phone call from me promptly. The crew working on our roof was so professional and polite. They completed our roof in January but monitored the weather carefully and only exposed parts of our roof when there were no showers. They cleaned up everything and also were careful to also clean up anything that fell into our neighbors' yards! They provided a very detailed estimate (multiple pages!) and walked us through every aspect of the roof replacement. This was such a contrast to several competing bids that we received that had a very brief description or was even a verbal estimate only. They sent us photos from our roof while working and provided multiple photos of the 1 area where they uncovered dry rot and completed repairs for us. (We'd had problems in that area so finding dry rot there was not a huge surprise.) They had suggestions for us with the project that no other company provided, such as replacing our 24 year old skylight and verifying that we had adequate ventilation. A home inspector recommended Pacific West Roofing and we completely agree! We have multiple neighbors who will all need new roofs in the next few years and we will be recommending Pacific West Roofing to all of them.
Frank Woodbery
2022-05
I just had a new shingle roof completed, replacing my old wood shake roof. I ended up going with Malarkey Vista shingles. The job took about 5 1/2 days. I will say that all of the Pac West people I dealt with were professional, courteous and responsive from the sales rep, the work crew and the office folks. All great to work with. The materials and workmanship seem great and I heartily recommend using them for your next roof.Service: Roof installation
Glenn Sexton
2024-03
I just finished a post installation inspection of the new roof that Pacific West Roofing completed on my daughter’s house in Tualatin. From the initial contact with Project Manager Phil Clark this has been a wonderful experience. It was immediately obvious that not only did Phil know the roofing business; his polite, professional and very personable manner was evident in the entire project. He performed a very thorough inspection and provided a concise yet detailed bid for the work. The work included tear off and replacement of the roofing and related flashings on a 1970’s house. His crew (employees of Pacific West versus day labor) was extremely skilled. They were also careful of the landscape and minimized the impact on the structure. Their cleanup was very particular and there was no evidence of them having been there at all (except the beautiful new roof!).The installation of the roof is exceptional. Pacific West replaced the existing rubber boots with new, lead vent seals that will last the lifetime of the roof. Chimney flashing was cut into the existing masonry and expertly installed tight to all surfaces. Edge flashings were placed nice and tight to all barge rafters and color matched the roofing material. The valleys were cut perfectly straight and parallel to structure. I would give them ten stars if such was available. I Highly recommend the Pacific West Roofing as a company and Phil Clark individually as he was an outstanding liaison and kept us informed every step of the way. And to top it all off – they were on time and in budget!
Kelley Cameron
2022-05
We just had our roof replaced by PAC West. From the quote, to the follow up, to the paperwork, to the front office, to Stan and Brent who attended to every detail this was an extremely positive experience. PAC west was not my first choice when it came to the bid price as I had bids from 4 other companies, and the they were not the highest nor the lowest, but of all the bids and sales reps I talked to they were the most down to earth and honest! Their bids were extremely detailed, their email communications swift, their front office staff was courteous. When it came to scheduling we had to push our job out a month due to other construction in our home and Brent was easy to work with. Given the size of our roof, Brent and Stan were on site daily, they both made sure we knew what was going on and if an issue arose, which inevitably it did, they were out here ASAP to deal with it. In every construction job you would be naive to think as issue won't arise, however it is how one deals with it and makes the situation a positive one! When our issue arose Stan and Brent made it right and fixed the issue immediately, This type of service is not something you can teach, it is engrained in their bones, and the value of product they provide.Services: Attic venting, Roof repair, Skylight installation, Roof installation
Nolene Triska
2023-10
We appreciated the integrity of this company, their office staff and their crew members. Communication was superb. We were kept informed at all points while having our new roof installed, and they welcomed our questions. They actually created a text group with us, the estimator, the crew liason, and the owner of the company, so we were all on the same page and could communicate at will. Amazing! No up-selling, no skimping on materials, no cutting corners. Craftsmanship was excellent. Again----integrity. They are also all very, very nice people. Thank you, Bryan, Leslee, Nestor, and Fabian! We unreservedly recommend Pacific West Roofing.Services: Roof installation, Attic venting installation
Liba Mikula
2023-05
Recently, I had an excellent experience with Pacific West Roofing. Bryan developed an estimate of the work that my roof needed and took time to explain every aspect of the project. Once underway, the production team did a wonderful job communicating with me about status. They sent pictures and videos in real-time, allowing me to be involved in decision-making every step of the way. After the project completed Brian, the owner, came by to inspect the site and to repair interior drywall/paint that had shifted during the project. Overall, I would highly recommend Pacific West Roofing. They are knowledgeable, respectful, great communicators, and follow through on their word.Service: Roof installation
Annette Branigan
2023-05
I was very impressed with Pacific West Roofing. The salesman Brian B. was professional and very knowledgeable. Nester handled customer service and was very responsive to all my questions. The roofing team was amazing. I was delighted to see the job “foreman” was a female! She and the other female worker and the lone male on the job were terrific. They worked hard and my roof turned out great. They finished ahead of schedule, and the job site was left spotless! When Brian B. did the final inspection, he really tried to find some trash, but was “disappointed”!Pacific West was not the lowest bid, but I am glad I paid a little more and received quality work and great customer service.
Joyce Kelly
2022-05
Phil Clark and his crew were exceptional! Professional, responsive and receptive to my questions.Our roof was replaced in 2 days. Each day when the crew was done they came through and made sure any garbage and nails were picked up.The company was able to do our job during the week of vacation I had from work which was really convenient since I work from home.Phil was very personable and knowledgeable.I would highly recommend this company and have already to friends and family.I had interactions with Brent, Nestor, and Sande and they were all very friendly and knowledgeable.We are so happy to have done business with this company and the fact that they are local was an added bonus!Services: Roof inspection, Roof installation
stephanie goforth
2023-05
Pacific West Roofing did an amazing job in the roof. From the beginning to end they were in time and professional. Clearly walk me through all our options so we could make the best choice for our house. They completed the job a day early and cleaned up after. Roof looks great and we are happy with the added ventilation knowing it will help control the moisture in the attic.Services: Attic venting repairs, Attic venting, Roof installation, Attic venting installation
Kim Vetter
2022-05
Just had our roof replaced and the entire experience went smoothly and turned out great. Phil established excellent communication throughout the entire process and regularly sent text updates and pictures of the progress. The crew was mostly female, and I loved it! They were hard working and left absolutely zero mess and cleaned up the entire site at the end of each work day. The roof went up quickly and looks outstanding. I would recommend this company to others and will use them again if we have further roofing needs.Service: Roof installation
Bruce Schwindt
2021-05
PacWest did an excellent job of installing our new roof. We replaced an aging cedar shake roof with a Presidential TL shingle. From start to finish the job went smoothly. The crew did a great job of cleaning up the site each day and made sure that all trash was properly disposed of. I was very pleased with the companies attention to detail in going over everything that was to be included and what we could expect from start to finish. The foreman showed up each day to make sure that everything was going according to plan. I would definitely recommend Pacific West Roofing to anyone in the market for a roof replacement.Services: Attic venting, Roof installation
Dennis Frisbee
2021-05
We used Pacific West Roofing to take care of some needed roof maintenance. Reed and his team did a great job estimating the total cost of repairs, cleaning and provided an approximation of the remaining life of our roof. All work was completed quickly, safely, and on time. Thanks for the great work. Our roof looks like new! I highly recommend Pacific West Roofing!Services: Gutter repairs, Roof inspection, Attic venting, Roof repair
Richard Gillman
2022-05
PWR was Great! Their team was top flight starting with Bryan who provided us the estimate and answered all of my questions, extending to their crew and office staff and finally their owners. They were very customer focused and included me in every step. Their attention to quality was always evident as was their accessibility to discuss issues and skilled in their craft. They worked hard to accommodate the special needs of our mid-century modern home. And, our roof was complex in its needs. Because of their approach to customer engagement, we now have clear documentation trails about choices we made. We are now, after their work, comfortable that we have a solid roof that will protect the house for many years to come and very confident that will be there for us should any problems arise.Services: Roof inspection, Attic venting, Skylight installation, Roof installation
Christopher Landtiser
2022-05
Phil, Nestor, and the whole Pacific West Roofing team did a great job on our project! From initial bid through final cleanup they provided punctual updates, going so far as to regularly send pictures and video of the new roof's progress. Can't say enough about how much we appreciate the speedy turn-around and high quality work!Services: Skylight installation, Roof installation, Attic venting installation
Lovethe newcrave
2022-05
Recently my partner and I purchased our first home. We have a unique history with the sellers, so the purchase did not follow a typical process. Because of this, we found ourselves in a situation with a time constraint and in desperate need of a near immediate roof inspection and subsequent repairs. With our closing date quickly approaching, Pacific West Roofing was recommended to us, so we contacted them.I have worked in customer service my whole life. This experience means I am well acquainted with all the annoying, pushy people who feel their needs should be everyone’s priority merely for their own convenience not a legitimate urgent need. Also, being meticulous planners, my partner and I were particularly embarrassed to have to be “that pushy person” requesting our needs be prioritized, but we had no choice.That said, Pacific West Roofing recognized that we aren’t “that pushy person” and was not only accommodating to our situation, but they were nice! When I explained, with apologies, our situation to them, I received courteous understanding and we had an inspection scheduled within a few days. Phil Clark came out to do the inspection. His service was superb! From his kind demeanor to his professionalism, he made the experience pleasant, smooth and easy. Additionally, he followed through in a prompt manner, getting us needed documentation and scheduling the repairs.The repairs were properly and professionally completed just a few days later by a great team. The team arrived as scheduled, were nice, quick, efficient and clean.Finally, huge gratitude to Reed who was beyond patient with our requests.Sadly, generally speaking, we come across mostly sub-par customer service in business today. Pacific West Roofing is a surprising, refreshing exception! Overall, this company out-performed our expectations.We are definitely using them when it is time to re-roof our home and we are definitely recommending them to everyone.Michelle N.Services: Roof inspection, Roof repair
Victoria Judah
2022-05
I have used Pacific West Roofing for several jobs. Recently we have had Brian out to review a roof leak on one of our properties and get a quote. The quote came back quickly with the findings of the roof leak and a solve to stop the leaking. I always appreciate the honest assessments. It’s so nice to have a roofer we can trust and refer to our customers, friends and family. Thank you Pacific West Roofing and team.
Kat Lisac
2021-05
Update 5/20 - Almost 2 years later, we still love our roof! We've since done a few home projects with other contractors, and no one has compared to Pacific West in terms of communication, quality and doing the job right. Honestly, we wish they could do everything in our home! Our latest contractor experience just made us even more grateful for having worked with Pacific West. Seriously, they are our shining star for contractors - no one else has compared.We are so happy we chose Pacific West to replace our roof; they were wonderful to work with, excellent communicators and did a high quality job! We have a low-slope, 60s roof and Matt from Pacific West took the time to help us first understand our roof's composition (several layers were added over time), and then our options for the replacement roof (we went with a Fibertite membrane). During demolition, we uncovered some water damage to the tongue and groove decking that forms our ceilings, as well as other unique issues that needed to be addressed. The Pacific West team was excellent at communicating these issues right away, proposing reasonable solutions and executing quality repairs. We honestly don't know if another contractor would have taken the time to correctly fix our roof's many issues. Matt specially sourced the right tongue and groove decking to match our existing ceiling, which we truly appreciated! Throughout the project, the on-site manager, Hector, communicated progress and kept us well informed. We cannot say enough about the quality of the craftsmanship of our new roof and the repairs that were made to our wood ceilings. Throughout the process, Matt made it clear that their priority was to do things right and to make sure we were absolutely happy with the work. We absolutely recommend Pacific West!
Kristine Le Vernois
2021-05
Very professional company and staff, from the help in recommending a quality roofing product to the estimating Brian listen to our needs and concerns.He was very informative and helpful in assisting us with making the best selection for our very detailed framed roof for performance and aesthetic values.Brent and Brian both project managed the smooth process of our project. They even made sure that we had the calculated vent flow for our roof to last, and recommended quality roof brackets to be installed for the safety of workers doing repairs on our home due to the many levels of our roof and the terraced property. They took care of many small attention to details like picking up nails, matching sizes on boards replaced for the roof work to even rehanging cup hooks in our fascia boards for Christmas lights. The roofing staff was professional, organized, hardworking, and pleasant. It’s a good feeling to work with contractors who do what they say they are going to do, and follow through. It leaves you confident, happy and comfortable to refer them.I also spoke to them about working together on annual maintenance.Service: Roof installation
steven livingston
2021-05
We recently had a roof installed by Pacific West. They showed up when they said they would, did a great job installing the roof, and did a fantastic job cleaning up our driveway, deck and yard.Phil, who gave us the original quote, also was out on the job at the beginning and during the process.Brent was also at the job site and also great to work with.Throughout the job, they kept us informed through texts and photos as to the progress of the work and any issues that arose.Would definitely use them again and recommend themService: Roof installation
Aaron Radspinner
2021-05
Pacific West Roofing just finished our roof this week. They did such a great job. I had a quote from another roofer that was a little cheaper who did my neighbors roof. When I got my quote from Pacific West Roofing, Stan pointed out all the problems with the way my roof was done originally. They are one of the best in the business. I have saved money in the past using a cheaper contractor and ended up paying double what I saved to fix the problems. Such a professional and courteous crew. Great experience from beginning to end. I highly recommend Pacific West Roofing.Services: Skylight repair, Roof inspection, Attic venting, Roof installation
Sumi K
2021-05
Because of the scope of the work (& money) involved in a reroof project, we were nervous about finding the best company. But from the beginning to the end, the staff at Pacific West Roofing made us feel at ease and well taken care of. We had a wonderful experience and Phil, Brent, and their entire crew were hard workers and pleasant to interact with. The owner, Stan, even came by on a weekend to check on the roof when strong winds knocked some things over. We received estimates from several other companies and although Pacific West’s bid wasn’t the cheapest, we really liked how it was a family-run business and felt like they cared a lot about the quality of their work and customer satisfaction. I would highly recommend them to anyone!Service: Roof installation
Katerina Mikula
2022-05
Excellent work done by the crew, the production team, and the whole organization on my residential roof replacement and attic ventilation. The communication from start to finish was transparent, detailed, and fast. The professionalism by every person involved - all fantastic. Pictures were sent to me real-time as the job progressed so that we could make quick decisions. As a result, the project finished ahead of schedule. The crew was highly skilled, great to work with, and took pride in their work. Great follow-up and easy to do business with. Highly recommended!Services: Attic venting, Skylight installation, Roof installation
David Morris
2021-05
Our experience with Pacific West Roofing has been excellent from beginning to end and we cannot recommend them highly enough. Long story short: We bought a new house and ADU that turned out to have serious flat roof construction defects. This required complete demo of the roof assemblies and replacement. We had several companies provide their assessments and recommendations, but only Stan Robinson provided the detail, (rigid insulation, vapor barrier placement, membrane type, color and weld technique, correct ventilation, drainage slopes, scupper placement, parapet flashing, etc.), and more importantly explained the specific strategy behind each detail. His decades of experience shone through and the bid was competitive. The Pacific West Roofing team executed Stan’s plan perfectly, on-schedule and on-budget. As with any large project, problems are encountered during the process, but they took them all in their stride with unflappable professionalism, transparency, honesty & integrity. We were made aware of all aspects of the job and were included in the decision-making process every step of the way. Customer satisfaction remains their mantra, and they bent over backwards to ensure not only that we had perfectly reliable roofs, but also that we were happy with every aesthetic feature. Every member of the Pacific West crew took great care to protect buildings and driveways during the construction process, plus it was plain to see that they always took worksite safety seriously. They followed up with an extremely thorough site clean-up and an inspection by Stan at the end to double check every detail for 100% perfection. A huge thank you to Stan, Rafael, Brent, Salvador, Ruben, Sandy, Pedro & Jose for a job well done. I doubt that we will need much maintenance, (those roofs will outlast me), but if you swing by, the kettle is always on for a cup of tea and a chat. Cheers Guys!Service: Roof installation
Dana Jacobs
2019-05
Pacific West Roofing was efficient and did a great job for us. We're a multi-building Homeowners Association and Brian was extremely patient and wonderful to interact with and his crew was friendly and hard-working. I highly recommend this company!09/2018. We just completed “Phase 2” of our roofing project and once again Pacific West did an efficient and high quality job. Homeowners are pleased with all five garage buildings and the roofing material matches perfectly! We highly recommend Pacific West Roofing! Thank you, Brian and crew.
Jim Simonsen
2016-05
Pacific West Roofing rocks! Hector and his crew did a fabulous job! They kept the yard around the house spotless after each days work. The job went from a great presentation by Matt to a great looking new roof. They were not the cheapest estimate nor the highest. However, the quality of the work and my needed materials was the best! A few years back, my neighbor used the company with my lowest bid, and they have had 3 call backs for repairs and you can see the quality difference now. I made the right choice choosing Pacific West Roofing,and I highly recommend them for anyone's roofing needs.Let it rain!
Rick Allen
2021-05
We recently had our 30 year old roof replaced by Pacific West Roofing. They did an excellent job from the bid to cleanup and final inspection. Special care for surrounding plants and fixtures plus attention to detail was part of our experience. Excellent communication as the job progressed aided by ongoing photos and drone shots let us observe any damaged plywood that needed replacing. The job was completed ahead of schedule and the roof is improved with better ventilation and looks great. Thanks to Phil Clark, Brent and the whole team!! Rick & Liz AllenServices: Roof inspection, Attic venting, Roof installation
Liz Cox
2016-05
I absolutely LOVE my roof. It is truly beautiful. Stan from Pacific West Roofing spent the time with me at the start of the process, going over all of the little details that would really make my new roof pop!The crew was very pleasant and conscientious. The job site was always clean and orderly while they were here and in evening when they were not here. When the job was done, they left my property in better condition with their cleanup efforts than how it was when they arrived. I REALLY appreciated that. They had a great attention to detail and made the roof look really good at the different joints and around the skylights, chimney, etc.They were even able to work in the nasty winter weather with some ingenious tools, very impressive.Their office staff always made sure that I knew what was going on and when the crews would be here. They were very professional and nice to work with.I am thrilled with Pacific West Roofing and the job that they did. It was a great experience and I now have the best looking roof not only on the block, but in my entire neighborhood!
Julie Schultz
2022-05
When got quotes from several companies on installing a metal roof, but Bryan was the only one who walked around the house with me explaining the quirks of our house (inadequate vents, a weird dip on the garage roof, etc), and then put the fixes necessary into the quote he wrote up. The price we were given wasn't the lowest but it was comparable and Bryan's knowledge and honesty made Pacific West the obvious choice. As the old roofing was being stripped off it became clear that the 50 year old plywood wasn't in the best condition and we decided that since this was the last roof we'd be putting on in our lifetimes that it would be best if we started on a solid base and resheeted the entire roof. At today's plywood prices it wasn't cheap but the owners themselves came out to talk to us and gave us the best price they could. With all the extra time our roof needed, Rafa and the guys were here working tirelessly for over 10 hours a day, 6 days a week and got it all done in a week and a half - pretty amazing considering all of the unexpected work that was added. If you're looking for a roofing company that is knowledgeable, hardworking, and takes care of problems instead of covering them up you can't go wrong with Pacific West.Service: Roof installation
Rob Cork
2018-05
We got bids from many highly recommended roofers, most of which we researched here. When we met Brian Jarvis, the owner, we immediately liked him. He discussed our options at length, after inspection, he even suggested we could probably get a few more years on our existing roof.Pacific West Roofing was not the low bid, they were not the high bid. They were classically in the middle. The crew were great and friendly, they did tear off and had installed 2/3rds of the roof on the first day. The second day, actually a few hours, they finished the roof and all the extra flashing. Fast and accurate. Very good clean up.I would recommend them to anyone.
Monday | 7:30 AM-5 PM |
---|---|
Tuesday | 7:30 AM-5 PM |
Wednesday | 7:30 AM-5 PM |
Thursday | 7:30 AM-5 PM |
Friday | 7:30 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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