4.5 (40)
10170 NW Glencoe Rd suite b, North Plains, OR 97133
(503) 681-8479
jtswestcoastgutter.com
From the business
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Borges
2023-11
Did not have a good experience with them. Referred by my neighbor to install new gutters. Gutter were put up, but not level on 3 areas of the front of the house. Came out next day to fix and it looked better but not perfect. Found my 20+ year old Japanese leaf maple damaged a couple of days ladder. Big chunk damaged by latter. Broken parts of the shrub were put in the hole of the damage as to cover it up. Called JT WCG to come look at it. Lonny and the owner came out to look at it but didn't assume liability. Said it could of been the painter who was there after the gutters were put up that damaged the shrub. The owner said that they would have a professional he knows come out to look at it the following Monday. No one ever came out. Haven't heard from them since. Not what I expected. Would not recommend JT West Coast Gutter & Roofing.UPDATE: Jason and Yurl Came out and repaired the tree by thinning it out and made it look better.
Coleen Parr
2024-03
We were in the middle of a siding project when we found out our roof needed to be fixed/replaced to move forward. JT West Coast Gutter & Roofing prioritized and understood the urgency. They delivered, installed, and maintained high-quality customer service and craftsmanship.
Diana Peach
2023-11
Clayton and his team did an amazing job installing our new gutters. This was a pretty big job with two buildings and lots of downspouts leading to our rainwater collection system. Some of our facia board had rotted and had to be replaced as well. They arrived on time, worked hard, communicated well, wrapped up every detail, and made sure my decks were cleaned of debris. Our new gutters look fantastic. Many thanks to JT West Coast Gutter, to Clayton, and to his crew.
Ginna Touchstone
2023-05
Wow, JT West Coast Gutter & Roofing provided excellent communication and service on our recent roof and gutter replacement. Lonny did a great job coordinating the needs of the crew and making sure the job was done right. Because of the condition of our old roof, we ran into extra cost, but Lonny was on top of communicating with us and giving us accurate cost. We had no surprises! The crew did an awesome job, working in the rain, staying till dark and dealing with the extra work required on our old roof. Our 1915 Craftsman Foursquare has a new lid and it looks great!
Bruce Botkin
2023-09
With a large Maple tree on my house, my first phone call was to JT West Coast because in previous contact, I merely asked for a bid on gutters for my pole barn and had them ON THE BARN 45 minutes after their arrival for the bid. This new situation turned out to be a total (metal) roof replacement, and communication, coordination and completion was flawless. Great crew.
Janet Sawyer
2023-05
Lonny and everyone with JT West Coast Gutter and Roofing people are so wonderful. Eric came out today to check our gutters and clean them because there was a small drip! Why go with super expensive when you can go with people who care and take care of things. And they are very thorough and professional.
Frankie Fuzzface
2024-04
Super flaky company. I had to chase people down constantly to finish the quote for roofing work. I finally gave up when they wouldn't return my call after weeks and weeks of trying.
Rick Morrison
2023-05
JTWest Coast Gutter is a very rare find. From Brenda in reception to Lonnie with quotes and assistance, to the installation crew, we have not met a better organization. Their product is fabulous, and they all did a remarkable job with the install. But the exceptional people we met and worked with will be remembered always. We are supremely impressed!
Brianna Mansfield
2023-06
JT West Coast Gutter was very timely and professional. I had a great experience with everyone I worked with from scheduling, quoting the work to installation. I will recommend to anyone needing gutter or roof work.
John Doss
2021-05
My wife and I were very impressed with JT's West Coast Gutter. We had our old gutters removed and new gutters installed. From the quotation to installation, removal of the old gutters and followup was professional, on time and at an excellent price. Lonny not only provided a quotation but had several suggestions on the type of gutter and a couple of changes to make the gutters more efficient in a couple of very tough spots. Jason, the owner, and his crew were responsive, did a quality job at a great value and were very professional throughout the project. We would recommend JT's West Coast Gutters for any of your gutter needs, from maintenance and cleaning to full replacement as we did. Thank you, John
Tom Loosen
2023-12
The installation team at JT West Coast did an outstanding job on our gutter replacement. We can’t stop looking at them!!
Audrey Bride
2021-05
I contacted JT West Coast Gutter in September, which apparently is a high-demand time for gutter contractors. Out of many phone calls to various companies, JT West Coast was the first (and only!!) business to call me back! They came right out to provide an estimate, which I found to be very fair. Our gutters were installed last week, and we couldn't be happier. We got a call the next day to make sure we were satisfied with the work. It has been raining like crazy the last few days, and the gutters are definitely doing their job.
Eric Mahlum
2021-05
I don’t normally write reviews, but felt I needed to share this one after such a great experience with JT West Gutter. This was the first time I’ve needed to replace gutters and they made it a fast and easy process. JT West Gutter gave us a competitive quote, they completed the work on schedule and within budget, and cleaned up when it was done. They kept in communication with us at every step and delivered in a professional manner. If you need gutter work, support this local company. JT West Gutter should be your choice!
susan spendal
2022-05
Great Job! Crew was very efficient, polite and they cleaned up really well before leaving. Showed up on time and completed the work within the time quoted. The estimate was exactly what we had to pay them for their work. Gutters looked seamless. The color sample they gave us was exactly the color of the gutters. What a pleasure to deal with such professional people. Our gutters look amazing!
Michael Kip
2024-02
Super from start to "nothing left behind".My experience having gutter screens installed was perfect!
Scott Dickinson
2021-05
We love referring companies that we work with (Electricians, Painters, etc.) on our home and have been very fortunate to have great success in working with different contractors over the years. I cannot say the same about JT West Coast Gutters, and would advise anyone looking to have their gutters replaced look elsewhere.It took three separate visits to get the gutters right, as we discovered issues over the course of 10 months. First of all, they left the jobsite and absolute mess upon completion. Nails, hangers and debris were left all over the property and it was apparently on us to clean that mess up (photo below). Besides it looking awful, we have two young children and a dog who could have come across the shrapnel left all over our yard. Additionally, the lower gutters were not properly hung, as I went to clean out gutters in the early spring and the hangers used to hold the gutter were not properly installed, as the gutter was barely hanging onto our house. We were also charged for a number of cleanouts, that were simply never installed – even though they were part of the bid we paid for.Upon identifying the issues in the spring, a crew came back to fix the issues that I had personally noticed in our lower gutters. At some point while working in my office, I could hear two of the men yelling and swearing at each other, then one of the men threw a drill from the ladder at one of the other crew members. I was horrified and called Lonny to notify him of the behavior, along with the Nest Camera footage of the incident.Finally in the fall when cleaning out leaves, the back lower gutter which I found out was improperly hung, almost fell to the ground as I lightly pull some leaves out. And our gutter cleaner that we have used for many years, noticed the upper gutters had improperly spaced hangers – meaning it was only a matter of time before issues arose. As I contacted Lonny for the third time on this issue (and he had assured me in the spring the gutters were fine), he sent a crew out to finally correct the work. The crew who arrived fully replaced the back lower gutter stretch and said it was improperly installed, and they were surprised one section did come detached simply from a heavy day of rain – which is not exactly what you want to hear when paying for brand new gutters.The entire interaction was as bad as I have had with any type of contractor we have used. I can chalk up people having a bad day as we all do, but after three negative experiences and questions in the long term of how the gutters will hold up, I cannot express in enough words how much I would encourage someone looking to have their gutters replaced to go elsewhere.
Robert Zahrowski
2020-05
Happy with the instal very professional crew. Messed up order date on the paperwork but they came out the next day. They were not the cheapest f\but the fastest as I lost a downspout and its the rainy season. Very happy would use them again. They would get my recommendation. By the way Lonnie has a card with his cell and he is very responsive.Update in two weeks: they came back without a reminder to finish the gutter seal as it had to be postponed during the heavy rains. I would HIGHLY recommend their service!
Kim Asanovic
2016-05
I called JT's because of an issue with water overflowing my gutter. When Jason came out, his attitude was "no problem, I can fix that". He made a special sheet metal flashing to divert water away from the valley and the problem went away! He also saw a loose downspout and fixed that at no charge. Thank you!I highly recommend JT's West Coast Gutter!
KDburner Account
2020-05
JT’s is very professional. Showed up on time and did a great job in only a few hours. Nice, courteous employees showed up. Would highly recommend for new gutters, which are often needed in rainy Oregon.
Phil Andrews
2017-05
I had a good experience with them, and they installed our gutters and gutter covers OK. I think they did a decent job.I did have some trouble getting in touch with them for some follow up work, but they did eventually get back to me. Apparently they have been pretty busy lately with the wet season coming in with a vengeance.
Les Loomis
2020-05
Lonny ,did a grate job with the bid and the install of my new gutters , i am very happy .thank you Lonny and JT's westcoast Gutter. nice,on time,very fast. now next rain season Les L. now my gutter is leaking , sent a text to lonny to have it fixed hes said he could fix but never did , no text back no call . as i said he should fix at no cost sad , no call back gutter still leaking guess i will have to have a pro . to fix it ...lonny knows he messed it up , come fix it . you installed it , it should not be like this ...
Richard Janal
2021-05
Everything about my experience was positiveLonnie promised and delivered!Great quality great priceGreat caregreat advise for some difficult areasCrew chief Clayton was interested and coordinated a great jobMy house looks much betterI contacted 4 companies JT was the best quality and best priceI could not be happier !!1I would not hesitate to HIGHLY RECOMMEND THIS COMPANY!!!
Joelle Frye
2023-06
Excellent company to work with. Lots of color choices, completed our job in a day and we are very happy with the results.
Adam Maruszewski
2022-05
At the time of our estimate, the estimator walked into our gated backyard unannounced. Dog noticed and barked like crazy. Woke our napping infant. When I asked him why he felt it was appropriate to walk into our backyard without invitation, he was unapologetic and left. Discussed situation with owner who offered to come and do the estimate himself, but he found the situation to be much more comical than unprofessional.
Dennis Patterson
2021-05
JT's did a great job installing our new gutters. They were quick and professional with a very fair price.
Steve Binford
2023-11
They showed up on time and did a fantastic job. Highly recommend this business.
cl0udie
2016-05
Had great product and service experience from JT West Coast Gutter. They were kind, honest, helpful, and went above and beyond to get me the right gutter solutions for my needs. Would definitely use them again!
Angela S
2016-05
We needed a very high and long length of gutter on our home cleared of debris. They came out sooner than we had expected, cleaned out the gutter and cleaned up any debris that had fallen below the gutter as well. I would definitely recommend them.
Misty S
2023-09
Amazing service. Great quality. Company was so easy to work with. Low prices. I will be recommending this company to other.
Trevor Hutchinson
2023-05
Very punctual and a fair price for much needed gutters on my 30 year old home. Great local business that just does it right
Monday | 8 AM-4 PM |
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Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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