4.9 (147)
222 SE 8th St, Redmond, OR 97756
(541) 389-1258
summitclean.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dory Scoggan
2024-05
The crew from Summit were polite and respectful. They took great care to seal off work areas and lay down protective covers on floors and carpeting. This is the second time we have used their services. Their professionalism and friendliness are top notch! I highly recommend Summit for any cleaning or restoration needs.
Lisa Darby
2024-03
Summit Cleaning and Restoration did an amazing job on our home repair when we had a leak in our roof cause some major damage! They came out to tarp the house immediately and stayed on top of our insurance through the whole process! The project manager Matt did an excellent job anticipating what we would need while our kitchen was under repair. Thanks to Justin the finishing touches were perfect! My kitchen looks better than it ever has before.
Breezy Franzke
2024-04
Summit Restoration recently completed two major restoration/renovations at my workplace, and we can only say positive things! Cody and his entire team (demo crew, subcontractors, etc) were professional, timely, and flexible with our unique needs. We are truly thankful for their attention to detail, and their commitment to getting the job done, regardless of the obstacles. Highly recommend!
Ray Chavez
2024-04
I had a great experience working with Summit. They were easy to schedule with and had great communication in person and over the phone. Ernie performed my inspection. He was on time, professional, knowledgable, and overall helpful. I would definitely work with this team again.
Terry McKern
2024-05
Just had Elizabeth and Carrie (didn’t get spellings) here to move Furniture and Comcast hook-ups. They were very accommodating on what my concerns were and handled each with care. Timely, friendly and big smiles. Thanks for sending these 2 to my home.
Sandra Brown
2024-02
I had a very good experience with Summit Cleaning and Restoration. They came highly recommended and did not disappoint me. Wade Vaughn and their Project Managers kept me informed on each step of the clean up and restoration of my kitchen and family room. I was impressed with the men and women who worked on the various stage of this project. They were hard working, professional, respectful and paid close attention to details each step of the way. During the restoration phase the Project Manager, Mike Dolan, walked me through each part of his assignment and allowed me to make choices along the way. He was a positive, energetic force who kept the project moving and encouraged me to believe that the finished project was going to be fantastic. And, it is!! Thanks, Mike!!
Seahorse Academy
2024-04
If zero stars were an option that is what I would give this company as that is all they deserve! They took a job that should have taken maybe a month at MAX and drug it to 7 months! For 7 months my business was not able to function fully because of their lack of work ethic and more so there lack of knowledge and ability on the fix! Now if a company takes 7 months to fix a job you would think or HOPE that the job would be done so well that you couldn’t even think about complaining because the job was worth it! But that is FAR from the case here!They put the rubber flooring in with large gaps in between the mats because they didn’t know how to do it causing things to get stuck in the cracks and water to leak through them. We had to pay another company to come by and fix that.They put the base coving in so wrong that it fell off the wall and didn’t even finish the room because they didn’t order enough, ran out, and then just left and tried to pretend it was done. We hired another company to come and fix that.They continually left the space a disaster with tools thrown all around knowing that we have small children in here all day everyday. Multiple reminders to keep their mess in the gated off area were ignored mostly by the guy in charge Cody. Who had no idea how to fix anything or to find sub contractors. At one point I had to do his job and find a drywall sub contractor as after weeks of nothing going on I asked him what the issue was and why no one was working, he responded with “can’t find a drywall guy”. A simple search on google and I was in communication with 3 that afternoon with availability to start immediately. So couldn’t find anyone or didn’t even try?! We would soon figure out that Cody had no interest in working or getting the job done! Someone put him in a position that he is clearly not capable of being in nor does he have the skill set for!While they were in my business they moved my washer and dryer and broke it. I had to pay $600 to a laundry service to wash our towels while we waited for a repair person to come fix the machine. Todd at Summit apologized for that and said they would cover the laundry bill. Which they never did. I circled back to it a few months ago thinking it had just slipped through the cracks and gave them the benefit of the doubt. I spoke directly to Todd on the phone, who said he would “look into it and make it right” hung up and I sent him an email with what we had talked about and the invoices directly from the laundry service we were forced to use due to his negligence. No response and no payment made.To this day we are still dealing with issues from the work they did. Staples left in the wall that now need to be repaired. A poorly done job in the bathroom repair that led to mold growing as a direct result from their negligence.My saying now to all my 400+ families who come in and anyone else who asks is “Friends don’t let friends use Summit Restoration!”Only recommend this business to people you truly don’t like!!
BREEZYandAJ Franzke
2024-04
Cody is exceptionally professional. He gives realistic timelines and performs quality work. We would recommend Summit for any job, big or small!
Front Desk
2024-04
I could never recommend this place! Took 7 times as long as it should have to complete a simple bathroom fix after a leak. Caused over $1000 in damages and repairs that we had to pay other companies to fix as Summit clearly had to idea what they were doing the first time! Stay FAR away from this place!
toni brennan
2023-09
I highly recommend Summit Restoration. We needed a restoration company to come out and give us a bid for repairs to our kitchen due to a leak of a dishwasher. Summit was the only company that either answered their phone or said they would come out free of charge to do an estimate. Others wanted $250. Summit said they don’t charge as they want to earn your business and that they did. Madison and Brett were professional and did a great and complete inspection of the area. Before they left they made sure all my questions were answered.Bree was also very kind on the phone as she did follow-up calls to make sure all was going ok and if I had any questions as well. Great service from this company.
Christine Dibble
2023-05
It all started with my parent's house I needed to sell. My dad and I winterized the home in winter for their out-of-town trip. When I turned on the water to ready the house for sale in July of the following year, my realtor discovered a water leak. I asked the realtor for advice and got someone to clear out the damaged flooring, etc. We got someone in there but it didn't look like a lot of care was taken.When I was in contact with my insurance company he gave me a list of preferred vendors that he regularly works with. PS., he had never heard of the original demo team (not a surprise).Summit was on this list and ready to aid me in restoring the home to be even better than it was before.They came and did a walk-through and gave me a quotation which seemed reasonable considering the damage to the primary suite bathroom and bedroom. I decided to upgrade the flooring from the original carpeting and had them put in vinyl plank which looked great.Cody was our project manager and he did a great job of keeping me updated considering I was managing this project from a distance as I still had my own house, job, etc., to consider.I worked with Lonnie, Robbie, and Donovan and they were all very helpful and were careful to minimize disruption as I was still working on some things within the house. I appreciated that they cleaned up after themselves (I mean everyone should) but they took care to do that and I was really pleased with the end result.Cody came and did a final walk-through and gave me the invoice. It was really nice to know that it was done and that I could move forward with my project.I hope to not have a need for restoration but if I do I will go to them again. They have workers throughout Oregon and into Washington so I would definitely recommend them.
Bruce Dorn
2023-12
We had several water floods & Summit was there quickly, did their work quickly, & left the house spotless. I would highly recommend Summit to everyone.
Jerry Iverson
2024-04
Erwin and Allen were fast, thorough and super professional. Would highly recommend Summit for cleaning and restoration!
Jeff & Lindsay Cloud
2024-01
They do an excellent job. We manage many rental properties and are always there to help us in a time of need. I appreciate their expertise, prompt response and communication.
Mark Haywood
2022-05
All of the men from Summit Restoation were very helpful. They were fast clean and careful. Justin and Lonnie are welcome back anytime. I enjoyed having them in our home. We have had a positive experience with the company starting with Brett, who was the reason we chose Summit. The follow up with Ben Snell was great. I'm looking forward to completing the project with our project manager Jeremy. I highly recommend this crew. I'm also excited about the floor installer James. A great guy.
Mara Houck
2023-05
Summit has been great. They didn't do the demo after my kitchen flooded (because my insurance chose someone else), but they did all the restoration. All the guys who came to work on my house were friendly and they did a nice job. Cody was in charge of my restoration and he was responsive and flexible, and seemed like he really wanted to make sure everything was done properly.
duane Klassen
2024-03
Devin did great. He was so helpful and patient with us. We are completely happy with everything that was done.
jackie edmondson
2022-05
Summit was excellent! Each and every person that worked on our home went above and beyond our expectations! We were treated like family and would gladly recommend Summit!From the beginning Sheri & Melissa in the office coordinated the fire team of Ben, Tank, Madison & Brett. They were so nice and were very careful with our personal belongings. The restoration team of Dave, Lonnie and James followed the fire team by listening to our needs and put everything back together for us! Our project manager has become one of the family! Jeremy was with us from the beginning and explained everything to us. Our project was very well coordinated, people came when Jeremy said and every person was trustworthy and we felt comfortable at all times. We highly recommend Summit Cleaning & Restoration!!!
Tamara Gribling
2022-05
I was incredibly impressed with the Summit company.They provided beautiful quality craftsmanship and now our home looks better than it had previously. Not only was the entire team we worked with professional and knowledgeable in handling our situation but they were extremely friendly and caring which provided great comfort to us during the entire process. The project manager we worked with, Jeremy Borg, lead me through each step with great communication. I highly recommend Summit C&R.
Lance Hardy
2023-05
The whole crew at Summit has been great to work with. From the early days of determining mitigation steps, to working with us on a project proposal that would vastly improve our home, to staying on top of our insurance company to assure our project would be approved, to just having great attitudes. Thanks Cody, Dave, Lonnie, Robbie and the rest of the crew. Great job!
Joseph Treadway
2022-05
We had a very good experience with Summit, from beginning to end. The mitigation team was awesome, they came in and did what needed to be done without feeling intrusive. The restoration side was excellent as well. Jeremy helped so much with explaining the process and greatly helping out with the insurance side of things. John's work on the restoration was thorough and of high quality. I would highly recommend Summit for any of your restoration needs.
Vhonda Mann
2021-05
I loved my experience with Summit. They were very helpful and understanding of my situation. My insurance declined coverage so everything ended up being out of pocket. The project manager worked with me on keeping my cost within my budget. Justin was very professional and responsive with the dry out and tear out process. Loni and David were amazing! I had tons of questions as I wanted to learn about the construction process. They were very kind, patient and willing to share their knowledge with me as a wanna be DIY'r 😊. Thank you guys for being so Awesome!! I would highly recommend them. I hope I never have another water leak again, but if I do Summit will be my first call. Thanks for making it a wonderful experience during a difficult time.
Nissi Construction
2023-05
As a sub-contractor for Mike at Summitt, I can confidently say that he is an excellent business partner to work with. Mike is a true professional who always maintains clear communication and is highly responsive to any inquiries or concerns.Working with Mike has been a pleasure, and I have nothing but great things to say about him. His attention to detail, commitment to quality, and dedication to customer satisfaction are second to none.If you are in need of cleaning and restoration services, I would highly recommend working with Mike and the team at Summitt. You can rest assured that you will receive exceptional service and outstanding results.
Adrian Tapia
2023-05
Working with Mike Dolan and the summit Team has been an awesome experience. Communication and expertise from the team members is exceptional and makes the projects get completed correctly and in a timely manner. I would highly recommend Summit Cleaning and restoration!
Tim Newkirk
2022-05
We had a bad experience with a house fire and a good experience with Summit. Jeremy Borg did a great job as our general. He was personable, listened to our requests, and communicated in a way that was easy to understand even though we were out of our element. His crew, namely Dave, James, Melissa and Ben, were very kind and worked hard to get stuff done. Sherri in the office was good about answering our 100 questions and explaining things.Thanks Summit. I’m glad this experience is over, but no regrets using you for our repairs!
Arlene Adams
2023-05
I want to think the crew at Summit cleaning and restoration. For the amazing job they did on my home. My interior sheet rock was damaged due to a leak in my roof. Marty and his team were quick to the draw and got me a new roof and fixed all my drywall, repainted the interior of my home. It has never looked better. I would definitely use this company again & highly recommended them for there quality craftsmanship.
john davis
2022-05
I’ve worked with summit as a whole for over 2 years now and have had interactions with the entire Central Oregon side, as well as some of the “travelers” from the other side of the mountain. As a sub-contractor I work closely with the PM’s and I can honestly say they make my job so much easier, especially Jeremy Borg. His interactions with not only the customer, but everyone from the multiple subs, to the vendors for all the different supplies and products is stellar! He always has a smile and a kind word, it’s a good representation of what summit is all about.I’ve been employed by several of the restoration company’s before starting my own business, so I know what the standard is for mitigation as well as the reconstruction. Summit is the only company I would recommend to my family and friends, and have on a few occasions.
Emily Harris
2021-05
Wow! Summit Restoration really did an outstanding job for us this week when we had a plumbing issue that resulted in a nasty clean-up job in our crawl space. After receiving a referral for Summit from our plumber, Morgan was able to make it out the same afternoon to assess the situation and provide a quote. She was so friendly and respectful of our home, and gave us confidence that the job would be done right. Many thanks to Ben and the crew for doing such an efficient job with the clean-up! We are so thankful to Summit for all they did for us, and would recommend them to anyone!
Shannon Polk
2020-05
The team at Summit was amazing! They showed up on time and answered every question with professionalism and respect. They worked hard to find the best replacement for our flooring, did a great job on the install, kept everything clean, and finished on time! I had an Open House scheduled prior to our water damage and they worked so hard to finish everything before it. I was completely impressed with the entire crew and would use them again in a heartbeat! Special shout out to Melissa and Ryan who both were absolutely fantastic!
Hannah Pickerill
2021-05
We have had the very best experience with Summit Cleaning and Restoration! We didn’t know what to expect at first, since we are a family with 2 young children and a big hyper dog, and we had to continue living here while the restoration took place. But it is currently going way smoother than I expected, and all of the men working on our house have been amazing!Lonnie, Dave, and James have all been super friendly, efficient, knowledgeable and hard working! Casey, who was our first point of contact has been amazing as well and really made us feel at ease with answering all our questions and listening to any concerns we had before the restoration process started, as well as being here through the whole process and checking in to make sure everything is going according to plan. And although everyone has been wonderful, Dave has gone above and beyond and is just an overall kind, hardworking person who you can tell enjoys his job and does his very best to accommodate his clients and wants to make the process as enjoyable and efficient as possible.And before the restoration team came in, Jeremy who handled drying out our water damage, was great as well! Having water damage and a pipe burst is definitely unexpected and not fun at all, however we are so thankful that Summit Cleaning and Restoration was able to come the next day after we called to start drying out the water damage and start setting up the process for restoration.I highly recommend Summit Cleaning and Restoration if circumstances arise and you need this type of service for your home.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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