MCE Roofing | Marks Custom Exteriors Inc

Melissande Jadrnak

2024-03

The team at MCE is fantastic to work with. I needed an emergency roof repair which turned into needing a total roof replacement. MCE came out the same day to assess the situation, covered and protected my roof immediately to prevent any further problems, and even replaced my roof a month ahead of my scheduled replacement. The crew is super-fast, friendly, professional, and wonderful to work with.

Gretchen Robinson

2024-02

From beginning to end result, MCE was fantastic! Their sales, communication, delivery, journeymen laborers, supervisor, clean up and accounts were all top notch! From the start, the quote for my home was so competitive, especially considering that straight-down-the-line, they use the best products money can buy. Even after installation with the labor done, there were no hidden costs or surprises, even though there were issues (bathroom venting causing water leakage), and installation of my long dreamed-for solartube that were considered after the initial quote that Greg gave.The crew that did all the labor to absolute satisfaction was first-rate, hard-working, efficient, respectful, communicative and fun! They worked as a tight unit under the supervisor with absolute attention to detail, they all shared good vibes and were everything that a roofing team should be. The always-on-task supervisor answered all questions that I had, and addressed everything that was of concern to me. The team's job was so professional, swift and gratifying, especially when, in the end, I could stand back and see MCE's quality after being fully installed. It is with pride that I can say that our family chose our local MCE, the best team ever, to make my long-awaited investment of a new roof a reality! This home that has raised 6 kids has a new lease on life now! Thank you, MCE! Thanks to the best roofing team--Alejandro, Vicente, Eddy, Jose, Daniel and Gerardo!

Ron Davidson

2024-03

Tyler did a great job in assessing the roof, covering options and prepared an estimate that stayed true through roof completion. The crew completed the job in two days, did thorogh job of clean up and left us wirh a beautiful new roof. Two thumbs up to MCE roofing.

Edward Cepurno3

2023-06

I highly recommend MCE Roofing. They did an amazing job on our roof replacement and gutters. Their initial inspection was very thorough and they provided a detailed estimate explaining every step of the process. The crew did an exceptional job with the installation. I appreciate their attention to detail and communication during the entire process. They took great care of our property and did an impeccable clean up each day. The office staff, estimator and crew were all very polite and professional and the level of customer service throughout the entire staff of MCE was above and beyond. Overall with the high level of customer service they provide, quality of products they offer and experience of their roofing crews, they made the process enjoyable and effortless.Services: Gutter installation, Roof installation

Jacy Morgus

2023-07

I was very pleased with the professionalism of this team. From the estimate to the final walk through, everyone was so nice. The roofers were always on time, worked very fast and hard, and cleaned up great when the job was done. The roofing materials are great quality with an excellent warranty. I think everyone hates to put this kind of money into their house, but I feel like this company did some great things to help my air flow to my attic and offered the best products and service in my area. Thanks again guys!!!Services: Attic venting, Skylight installation, Roof installation

Michelle Lazarus

2023-06

The experience I have with MCE roofing was nothing less than exemplary. From the start, Tyler(salesman) took the time not only explaining everything to me, but answering all of my questions, inspected my attic, as well as my roof and dealt with a couple special issues that we had. He was extremely polite, friendly, professional, prompt, answered texts and phone calls without delay. The team that installed my new roof was led by foreman Alexis. Both him and his team did a fantastic job with the tear-off, installation and cleanup! They were friendly always on time, communicated with me and even sung from time to time while working. My neighbor came over and commented how nice and professional the roofing team appeared. MCE was not the least expensive price I checked, nor the most expensive price I checked but, I believe their price was fair and accurate and if we are both around in 20 to 25 years, I will use them again.Services: Roof installation, Attic venting installation, Roof damage repair

Angela Johnson

2023-05

MCE roofing recently replaced the roof on our single family home. We were impressed with them at every stage of the process. Our estimate and contract documents were thorough, and Greg, our estimator, answered all of our questions in a friendly and straightforward manner. Their cost was within the range of our other bids. The crews who did the roofing work arrived at the time scheduled and worked really well together. We were super impressed with their cleanup and the care they took to avoid harming any landscaping at our house. We’re happy we chose them.Service: Roof installation

TZ

2023-09

Great experience with this company! They were one of the lowest bids I received, and at the same time they delivered a lot more for the price and that was why I ultimately picked them. Greg crawled up into the attic and found issues that no one else addressed. Attention to detail, quick instal, great communication… now I see why they are so popular around town. I would recommend them and will use them again. Thanks MCE

Cathy Assad

2023-05

These guys came out and did a roof repair and put on a new roof at the apartment complex that I live at. I, myself, didn't hire them, however, they were working on my building. They were very professional and friendly. There wasn't any swearing by the workers and they would offer a smile when I interacted with them. Our roof looks great. They even used this gadget that sweeps up the nails and staples after their done. Highly recommended!

Clarisa Walcott

2023-05

The entire crew both for the roof and the gutters did an absolutely amazing job! They were extremely professional, they left my home cleaner than before they started, after everything was done. The quality of the roof and gutters are absolutely spectacular!! Right after the roof was installed we had to leave town and close up the house. It was 100 degrees outside each of the two days we were gone, but the inside temperature was 76 and we did not leave the air condoning running! That was all due to the fantastic ventilation they helped create and was needed in the attic space. We are so excited and beyond grateful to have worked with MCE Roofing and highly recommend them to anyone in this area looking for a new roof and gutters!!Services: Gutter installation, Attic venting, Skylight installation, Roof installation, Attic venting installation

D Levin

2023-05

MCE did an excellent job replacing our 20 year old roof. Mark's process for estimating, planning and executing the project was impeccable. Their employees are extremely professional and well organized. They use only high quality products.They removed, replaced, and cleaned up in only four days, an incredible job, and the new roof looks absolutely amazing.

Larry Byrum

2022-05

MCE Roofing was the company that installed my roofing so I thought I would ask them to clean the roof since they also have a roof cleaning business. The inspector did a wonderful job inspecting the roof. It took quite a while since I had approx 2 years of moss buildup without any treatment what so ever. After t he inspection, he went over his results with me and I was very satisfied with the inspection. He was also very quick with getting me the estimate for the cleaning. I accepted the estimate and I was put on the list to be scheduled. Weather was not very nice to us so it took a little while to get on the schedule, but the weather did let up and we were scheduled. Once that arrived and started the job, it took a day and a half to complete the cleaning. When they were done, I was extremely happy. The roof looked like it was new. The workers were very courteous and cleaned up almost all of the debris. I am glad I chose MCE to clean my roof. I would recommend MCE Roof Cleaning for anyone.Service: Roof inspection

Sonya Byars

2023-05

I highly recommend MCE Roofing! It was a great experience from beginning to end. The consultation was great. Everything was thoroughly explained. We didn't have to wait too long to get the job down, and the crew was fast and efficient. They were professional and cleaned up very well after the job each day. Great company to hire!

Kari Vuscan

2023-05

We can’t recommend MCE enough. From start to finish they did an incredible job. The crew was so nice and professional, the job that was done was beautiful and the process was easy from start to finish. We had gotten three different quotes before we chose MCE and the price was comparable but we knew the work would be outstanding because of their reputation. I always give extra points for kindness and customer service as well and these guys just can’t be beat.Service: Roof installation

Barbara Reding

2023-05

We were so happy with MCE Roofing. The crew was fast, fun yet professional, and did an absolutely fabulous clean up. I was so nervous about residual mess even after their cleanup and there was NONE.Several neighbors stopped by and commented on how well the job was going, and how well the crew seemed to get along! The crew was laughing and chatting the whole time.Their bid was not the lowest, but for the money, we received the best value.Would highly recommend MCE to anyone.Services: Roof repair, Roof installation, Attic venting installation, Roof damage repair

Jimmy Sullivan

2023-05

We needed a roof and gutters cleaning. Very professional, thorough, and when completed, my roof looked awesome. They went above and beyond and made a second trip out based on customer service request at no charge. MCE will always get my business just based on this one job!Services: Roof inspection, Gutter cleaning

Pam Lumpkins

2023-05

We originally contacted another firm we had used several years ago but they didn't show up for our scheduled appointment and never returned our calls. We were referred to MCE by two different neighbors who had used them for a new roof and roof repairs. We were scheduled to get a new roof, have a dormer resided and get new gutters by MCE. Our start date was originally early December but the job was pushed back because of bad weather until the first week of January. The winter is not the best time to get a new roof but we were having some leaks and didn't want to wait any longer. It was a big job and took them four days to complete the roof, and siding and another two days to do new gutters. The roofers appeared to work very well together and you could sense the teamwork of the group. I'm glad we went with MCE.Services: Gutter installation, Roof installation, Attic venting installation

gary taylor

2023-05

The team at MCE recently replaced our roof and it was a very pleasant experience. From the initial estimate by Greg, to the actual work being done, it was top-notch all the way. Everything was done professionally and timely. They're the best!Service: Roof installation

Tyler Miller

2023-06

Poor communication and follow up.Mark was supposed to install “end caps” on my eves after he initially replaced my roof about a week earlier. He initially quoted on site $1800 and then sent me a quote weeks later for much more.I’ve called multiple times and emailed multiple times and have received no return calls or emails for weeks. After he received the check for the initial roof install, he became unresponsive.My neighbors had their roof replaced by Kneeland Brothers literally the same days my roof was replaced. In my opinion, our neighbor’s roof looks a lot better than my roof Mark’s did.Unfortunately, I will not use Mark’s ever again or recommend him based on my experience with Mark’s Custom Exteriors.

Kelly Nash

2022-05

Marks Custom Roofing was the best! Great customer service from the start to finish. Mark came out to do the bid. I wanted to make some changes with the skylights, but wasn't sure what to do. He came up with the perfect solution without the crazy costs. So happy with the new arrangement.The crew arrived exactly when they said they would and were very accurate on the time estimate to be finished.The guys were great! Very respectful and friendly. They asked questions if they weren't sure about something. Like moving things, etc... No plants were damaged and they cleaned up every day at the end of the work day. Which I was greatful for as I have dogs and kids.Replacing your roof is a BIG decision! I'm so glad I was referred to Marks from a friend and i would refer them to anyone!Btw ..if you make them lunch and provide some drinks and snacks you will get nothing but huge smiles!Services: Gutter installation, Attic venting, Skylight installation, Roof installation, Attic venting installation

Pam Chancey

2023-05

We are very happy with our new roof. The roofers installed vents that will help keep the attic cooler. They were very polite, hard working and got the job done when they said it would be done. We're having MCE install our gutters next. Thank you.Services: Roof installation, Attic venting installation

Jonathan Grotz

2023-05

MCE roofing recently completed our roof replacement. They were slightly higher in price (16%) than the two other quotes we received; however, during inspection they were MUCH more thorough in evaluating our roof and suggested CUSTOM roof/attic improvements. Rather than slapping on the same roof as everyone else has in our neighborhood, they offered helpful suggestions/customizations to improve ventilation and reduce energy costs to our home. We decided to move forward with MCE. Luckily a spot opened up on short notice, and basically within 2 weeks of receiving our quote, our roof was replaced! The whole job took two days, a team of 7-8 guys, and they all did a fantastic job. One day to remove, and one day to install. It hasn't rained much yet *knock on wood* but I'm very pleased with the work that they did.Services: Roof inspection, Attic venting, Roof installation

Daniel Weidner

2024-04

The crew was friendly, professional, and quick.it was a great experience. Would 100% reccomend.

K Boyd

2022-05

We choose MCE for our roof replacement. I wouldn’t use them again. The week before they changed the start date, which was no problem. But then the work day before they told us they would be there the next day. It was a bit frustrating as we had to change our schedule after we just did. Originally they said it would take 3 days because we had two layers and not to worry in the rain because they had to remove two layers. The morning they arrived we were having a hard downpour, so much so they were not able to begin. When I was concerned about the rain they left without beginning, which I was happy about, but when they returned, they did the whole removal and replacement in two days. It felt like they were rushing through it and they made some errors because of their rushing. But our biggest concern... we got 3 roof quotes and they came in the lowest, however the other companies would have installed a ridge roof vent, which would have been better for our ventilation issues. We have mold in our attic and they didn’t replace any of the plywood. So when I was comparing quotes I was comparing apples to oranges because of the different ventilation systems. MCE has pictures of ridge line roofs on their estimate so I assumed that is what I was getting. Very confusing. They also damaged our siding and explained how I could repair it. Thanks! My co worker then told me how they had roofers who damaged their siding and then had dry rot because of it. Now I have to fix this.When I was asking about all the concerns I had with the finished product they had excuse after excuse. It felt like they were making up stuff to shut me up. A new roof is a big expense and unfortunately I made the wrong choice.

Jim Benton

2021-05

MCE replaced our roof in NE Portland. They were one of four bids we received based on Angie’s List reviews. Their bid was the lowest and their reviews were excellent.They were very easy to coordinate with, their crews were thorough and professional. The quality of their replacement was excellent. We wish painted houses as well, we would hire them without question!Service: Roof installation

Megan Gaylord

2021-05

Would 100% recommend MCE to anyone needing work done to their roof. Greg was thoughtful and thorough with the inspection and providing the bid for my roof. Alexis and the team were professional, efficient and hard working. They kept us updated with the progress and about any necessary repairs and replacements. Plus, they cleaned the whole property and left no trace they were ever here! The roof is beautiful and has been a total facelift to the house!Services: Attic venting, Roof installation

MaryJane Emmons

2018-05

What a great experience! The estimate for the roof shampooing was done soon after I contacted them and the work was completed within a couple of weeks of contacting them. Our roof needed an extensive cleaning due to all the moss, lichens, etc. The guys did a thorough job and our roof looks like new! The gutters were cleaned and our skylights are beautifully clean too! They also did a thorough cleaning up after each day they worked leaving everything looking cleaner than when they started. Even got a follow- up phone call the same day to make sure we were happy! Nice to see there are businesses that care about customer satisfaction like they do. High, highly recommend!

Tom Borton

2021-05

Mark and his crew were fantastic. The roof looks amazing. The crew was awesome, super friendly, very professional, and left the yard perfectly clean at the end of each day of the install. We have a large and complicated roof, and his team took as long as was needed without cutting corners. Highly recommended!Services: Skylight installation, Roof installation

Melinda Butterfield

2021-05

From the person who answered the phones, to the person who met us and provided the bid, to the people who installed the roof and gutters, everyone we interacted with were polite, informative, helpful, and professional. We obtained several bids for the work. The price was similar to our other bids, but the man who came out to look at our roofs was the only one who could figure out why our newish roof was failing and picked up on the shallower sloped portions of our roof, which requires different installation methods. The people working worked great together and worked quickly. I have already provided this company's number to 2 other people. I would hire again and recommend them to anyone.Services: Gutter installation, Skylight installation, Roof installation

Dustin Clauser

2021-05

Got three quotes for a roof replacement and MCE was the cheapest with the most value. Not only did they replace the roofing and all associated flashings, but also cut in vents for my bathroom exhaust fans. They even connected the fans to the vents in my attic without going thru my house (still not sure how they did that...). They did a great job and cleaned up after each day (it only took 2 days). Now I have a 50 he warranty on the roof with a 25 yr warranty on the labor. Couldn't recommend them enough.Service: Roof installation