DaBella

Sherri Rambo

2024-01

We started our process about 2 months ago when we decided we needed to update our master bath to a walking. Shower. I found DaBella and was thrilled they would help us being in a manufactured home. From the first visit to today they were spot on. Communication from the team eas incredible, from how our financing was going, product order time and arrival they kept in touch. When ybe install team was arriving they called 10 min before arrival and stayed to finish in one day. They were great. They ignored our dogs barking and just did amazing. Will use them for our roof next.

Sophia Smith

2024-01

I can not expressed how please I am with the service that was provided by Dabella. first of all, I would like to thank personally David and Julian for the level of respect and care that they showed myself and my mother. they were beyond a pleasure to have in my house.I am so grateful for the work that was done. The worker showed up at 7:30 in the morning and I swear they didn’t stop until 4 o’clock, they cleaned and made everything look amazing and took pride in their work, which is not something that happens all the time.I am so glad that we went with this company to have our roof done ..we are so blessed to have such amazing people come to our home and provide such amazing work !!We were treated with care, respect, understanding, and compassion!!

Lacey Davis

2024-04

Casey & Jordan were very informative and easy to communicate with. We really appreciated them working with us on price and making new & improved windows a reality. Casey was incredibly patient and kind considering it’s a big decision. Really impressed with the product and options. We are excited!

Gerald Smith

2024-04

Very polite and professional young man named Dakota came by to take a look at my windows and give me an estimate. Extremely thorough inspection very professional . Amazing presentation, honest rep, great company. very excited for my new triple pane windows and looking forward to more business in the future with dabella!

DJ Clayburn

2024-03

We highly recommend DaBella, Medford starting with Casey, our salesperson that was knowledgeable, professional, personable and informative. He sold us on the windows, and made us glad for our decision. The company stayed in touch, and was great when it came time to schedule installation. Chrisy and Casey (he reached out also during that time) were very helpful in us getting a date for installation. Next, the installers, Henry and James were amazing. They were also very knowledgable and professional. They worked together and were conscientious and impressive in the manner they took to take care of our home during installation. The windows are beautiful and we are pleased with every step of this process and impressed with the quality of our new windows. I can't say enough good things about this company and its product.

Charles Stucke

2024-03

We are happy with the quality of our new roof.Cody 's knowledge and communications was instrumental in our understanding the process and product quality in replacing our roof. He answered all our questions and kept us updated on the schedule. Thank you for our beautiful roof that we are proud of.

Zayra Weiser

2023-06

First of all I just want to say thank you, I’m so glad we did business with DaBella. At first we just wanted to get a quote to see how much it was gonna be to do it ourselves. But Cherie G. was very personable and good at her job that she sold us on DaBella. Brandon and Pamela B. crew did an amazing job on our roof. We will be recommending and continue using DaBella for any other remodeling we plan on doing. Thank youServices: Roof repair, Roof installation

Melissa G

2024-01

My partner and I are new homeowners and really appreciated how knowledgeable Casey was regarding our roof and siding. He provided great solutions for our concerns and even pointed out some potential issues we might have in the future with our windows. As nervous as we are with our home, we appreciated how easily Casey addressed our anxieties and left us feeling more informed.

Krysta York

2024-03

Gene Napier was such a great help. I had previous quotes from Renewal by Anderson and it was so expensive I couldn’t imagine being able to replace any of my windows. The process was so easy, options for payment plans and delivery time is shorter than the other company. I couldn’t recommend Gene and DaBella for all of your window needs more!!!

Destiny Tester

2024-03

About a month or so ago I got some work done through you guys! I was hesitant just because it was a lot of money! Yes my house needed it but I was unsure if I wanted to spend all that money right then and there! The girl who came out and gave me an estimate made the experience SO MUCH BETTER! (I think her name was Chelsea) sat with me while I asked question after question, worked out a payment plan with me, related to me, and even was willing to come back at a later date to talk with me again! I cannot express how Greatful I am that she was willing to go that extra step! The easy thing would have been to walk away but she was just SO THOUGHTFUL and willing! I got all the work that my house was needing and now it’s a 10/10 house! I strongly recommend DaBella! ASK FOR CHELSEA!

Ramona Key

2024-03

Brandon and Payton were very professional. Brandon explained the process clearly. The choice of options is very nice. Very easy to understand and do business with. Looking forward to see the completed project.

Julie Weakley

2024-03

I am so impressed with Cody Shoemaker's service. Not only is he knowledgeable but he's friendly and a great listener. I can tell he's very dedicated to DaBella. They are fortunate to have such a quality employee.

Nicole Andrews

2023-06

Buyer beware.We had DaBella install our siding in 2021. Communication/scheduling with the main office was a nightmare....The real issue now is that the installation wasn't worth the money we paid for it and now we can't get in touch with anyone at the White City office to ask about recourse. Installers broke siding planks and patched with something that's now fading, so there are white spots all over our grey siding. Left big gaps that they filled in with piles of silicone. Main customer service is giving us the run around.Edit to respond to DaBella's reply:Our contract was in my partner's name (so you won't find it with my info). We contacted DaBella customer service prior to writing the review above and spoke to CSR Vanessa, who was happy to provide the James Hardie warranty to us. The James Hardie warranty does not cover shoddy installation of their product. We were unable to get any confirmation that the installers (who were not DaBella employees - they were contracted by DaBella) were trained on James Hardie siding installation. So far, we've been unable to speak to anyone at DaBella who is concerned that the siding installation looks pretty bad just 2 years later, and we've been unable to make contact with anyone at the local office. (Buyer beware a company unwilling to make public local office contact info.)Services: Home renovations, Installation

Andrew Cooper

2024-03

I had the honor of meeting Chelsea. She’s extremely professional and knowledgeable. She was thorough enough to cover every detail, even the ones I wasn’t even thinking of. She is a great example of an exemplar employee. My business will continue to come to Dabella as long as Chelsea works there.

Cynthia Wells

2024-03

Mikey C visited my house on his own time to check out my bathroom. He was very helpful in letting me know what needed to be done. I look forward to working with him in the future.

Lynette Gaines

2024-03

Professional and very well versed about product and method. Happy with the outcome and looking forward to a new roof soon. Casey and David were great and very helpful.

Ashley Wells

2024-03

We had one of the gals come out and talk to us about scheduling a quote for our windows. A few days later a guy showed up. He took measurements, and showed us the pictures he took. He was very nice and professional, this is no hate on that salesman since he has a job to do but rather a hate on the company. If I knew I had to go through the entire history of the company, from start up to why they have this rating or that rating I would have never scheduled the consult. Of course, I know the gentleman had a job to do and I respected that. But it took FOREVER. The old school approach of sales is outdated. Nobody has time to sit for 2 hours to go over how a company got their name and bla bla bla. Fast track it to a quote and the options. It would help save time for the salesperson and the customers. We decided we would take a different approach after the quote was well out of our price range. I explained that at the very first follow up phone call, but I'm continuing to get 2-3 phone calls in a day, and I explain everytime we are no longer interested and to please take me off the list, but it keeps happening. I don't want to be mean towards the people on the other line because I understand they have a job to do but the constant phone calls are getting out of hand. Good businesses don't have to prove their honesty and integrity through a huge speel, and I would be more inclined to use their services if the business approach wasn't to harass their customers.

Carl

2024-03

Chelsea has been an absolute marvel for clarity of project completion timelines and has always made herself available to help with any questions needing answers. Without her concern for satisfaction with the product and its costs I most likely would not have started the projects that were done.

Julie R (Jaerae0801)

2024-01

We got our roof from DaBella after the amazing Charisse Calise inspected our old roof and found it was in bad shape. She helped us figure out financing and now we have a new roof. The install was fast and efficient. We are very pleased with the outcome. Thanks again Charisse!

Carolyn Townsend

2024-03

I contracted with DaBella to replace my bathtub with a walk-in shower in December 2022. It took a very long time from contract to completion for numerous reasons. The main one was that they were short-handed with contractors, and it took some time to get one on board. This was understandable. Unfortunately, the representative mis-stated what kind of shower door we wanted. Therefore, it took some time to get the correct door. Once it was delivered it was dropped and broken, so they had to locate a new one. So, we were without that bathroom for quite some time. These delays were handled by the DaBella representatives graciously and they worked hard to solve them quickly. They were very easy to work with and made concessions in the price due to our delay. However, the biggest problem we had was the way the original representative measured the width of the shower. It is narrow. And this wasn't something that was noticed until the project was complete, and doors were installed. When I asked if it could be widened, they told me they would have to take the whole thing down and start over. They would have done that under the warrantee. Again, my contacts were willing to do it, but we would have to be added to their wait list and they didn't know when it could be done. Unfortunately, I said "never mind. I can use the shower " I regret that decision. I love the fact I switched from a tub to the walk-in shower, and I love the shower (other than the width). When I stretch my arms to wash my hair, I bump the walls. Of course it is now way beyond the warrantee. Therefore, nothing can be done. My complaint is more with myself than anything. What should be a joyful addition to our home is something that I always think, "I wish I would have done this differently". All and all, the company did work with me, and I don't regret getting the shower.

Jes Sheppard

2023-12

Charisse Calise was our sales rep and we absolutely loved her! Extremely friendly and knowledgeable. She happily answered any questions we had, did an awesome demonstration and showed us the amazing quality of their products. It was so nice talking to someone who was not pressuring us into buying anything but informing us of all of our options for new windows in our home. We are very excited to get our new windows installed and highly recommend Dabella, especially Charisse!!! 10/10 best sales rep!

Laura Finney

2024-02

We had great experience with Austin Lundberg and Dakota McCarty.They were very professional and knowledgeable and informative.Helped understand the processes and financing.Explained everything so we could understand would HIGHLY RECOMMENDDABELLA..Thank you A & DLaura & Dale

Heather Joachim

2024-03

Jaya S & Mikey C came out today to give us an estimate on a bathroom shower remodel. They we both very knowledgable & great to work with. We will be doing business with them soon.

Ann Smith

2023-12

After discovering how bad my 35+ year roof actually was, I called on DaBella (who had previously installed 19 new windows in my home just 3 years ago). DaBella representatives Charisse Celise and Brian Catchings met with me within 2 days of my request and the ball was rolling. Both of them made the decision easy, with their clear explanations of DaBella's innovative installation methods and products (I hadn't heard about "peak ventilation"). My roof was installed quickly and very professionally. The contractor performing the work was friendly and took the time to answer all my questions as the work progressed. He was on top of the job and his workers at all times during the installation. I now have the best looking (and leak-free) roof in the neighborhood. Thank you!

Amanda Wolfe

2024-03

Jarrett and Branden were very kind and informative, they put in a lot of effort to find something affordable for me. I would recommend Dabella and these two to anyone I know and will use them for future projects!

Stephanie Krick

2024-01

Michael Cook, and Charisse Calise were the reps from Dabella that came to talk with my husband and I about our windows as soon as they walked through the door I felt like we had a great connection. They took the time to really explain things and walked us through every step I would definitely recommend this company for not only their fair prices but their awesome reps.

Kassidy Hood

2024-03

Chelsea stopped by my house yesterday because she was in the neighborhood and talked to me about my windows! She was very knowledgeable and very sweet. Looking forward to working with her (and Dabella) in the future

Ashanti Ayala

2024-02

Great experience with this company!! Chelsea came out to my house and helped walk me through everything. She was so kind and knowledgeable and answered all our questions. Highly recommend! 😊

Steven souder

2024-03

Dakota was knowledgeable , polite and Professional . We were guided through the process easily and are looking forward to having our new roof installed.

Rita Peck

2023-12

Austin Lundberg was very professional, helpful, and answered all questions we had in regards to our bath. He provided very thorough details on the condition of the bath and how DaBella can help. Super excited to get our unit. THANKS austin!