4.4 (46)
2240 E 33rd St, Erie, PA 16510
(814) 899-9900
seawaywindow.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eric Seggi
2024-04
Seaway provides quality service, installation and customer service for a fair price. One of my main requirements is that the company I use has to have its' own installation crew - they are outstanding. I'm very satisfied with their work.
Tim Moore
2024-02
Awesome experience from the in-person estimate from Andy, to the installation crew of Kevin and Jake. Highly recommend and will use again!
Diane McCoy
2024-03
My Seaway installers Kevin and Jake did an outstanding job putting in my 2 new windows and sliding glass doors. I especially love my doors with the blinds inside. Seaway's quality is the best and I wouldn't use anyone else.
beverly caldwell
2024-04
The installers did a great job. The product, sliding glass patio door, is excellent.
Debra Shufran
2023-06
Leah Z. Sales representative , Jason measurement consultant, Josh & Jake installers and Sarah, accounting made this the easiest home improvement project in my 33 years as a homeowner!I can’t say enough positive about this team, and have given recommendations to neighbors and associates.Service: Window installation
Kathy Kobel
2023-12
I’ve wanted to close in an open breezeway for 30+ years. Finally did it this fall and can’t imagine how great it is! Steve and his helper did a fantastic job. Fun, but professional. I’ve received SO MANY positive comments from people….the most common is “they did a great job….it looks like it’s always been that way”. I could not be more pleased. Thank you for a wonderful update to my home!Services: General door installation, Window installation
CC
2023-09
Very disappointed with quality of windows. Recently window sashes had to be replaced due a defect in glue around the seal. Window sashes we replaced sporadically. I now am having air leakage, when I open windows I cannot close sashes are not lining up, bottom sash will not lock down place. Fairview Home improvement said it is like purchasing an appliance from Home Depot, I need to contact Seaway Windows. Over the past 6 months I have called Seaway and emailed about the issue. No one has contacted me to date. The price they charge for their windows is higher than average. I have never experienced such poor quality and lack of Customer Service. I have been informed by other window companies because the sashes were not installed, manufactured at the same time the windows are not calibrated correctly.. Owners response is inaccurate - Mr Johnson came to my home in the spring with warmer weather. He simply opened and closed my windows. He did not do an air filter analysis. My grids are gray and white which Mr. Johnson said he would inquire with manufacturer, but did not, said it was a shadow. I had others. Review they said is is a powder coating defect. My windows were find until the widow sashes were replace duo to a defective glue issues. After the new inserts/window sashes were replaced I started feeling a cold draft in winter months. Prior to replacement I was able to keep heat at 69 degrees, after replacement had to turn up to 75 degrees. Gas bill increased. Not what you except from new windows. The latch to date has not been repaired. I asked Mr. Johnson to give me advance notice so I could lake time off work to repairs, he informed one day prior to visit, was unable to take off. To date the company has not followed up with warranty, year latter still not repaired. Their windows are very expensive, was informed at time of purchase they were the best. The issue stated when the window sashes were replaced, I asked Mr Johnson to do an air filtration test, he did not. He suggested I go outside and put a leaf blower by the window to see If I can feel air. I have received no support from Seaway Windows.I have replaced windows, what a difference - do not feel cold air. Gaps in windows caused flies to enter thru windows. Disappointed I lost money on initial window investment - due to air leakage. My energy billed decreased with new windows, when seaway was installed my utility bills increased. I hope no one else experiences issues I have had with my window investment.
Frank Myers
2024-02
Great product. Installers did an awesome job installing our new patio door. The finish work was excellent. Looks better than the original builders work.
Douglas Larson
2023-11
I was very pleased at all aspects of Seaway, delivery and installation was complete 6 weeks early compared to prior estimates. Installation crew was incredible. Great $ for the bang, renown Renewable by Andersen wasn’t even in the ball park ! Can’t go wrong with our local business.Service: Casement window installation & replacement
Rhonda Driver
2023-12
This was our second home renovation that included Seaway Windows. From our initial meeting with sales rep Leah to the installation team headed by Jason, we were treated with respect throughout the entire process. We would highly recommend Seaway.
Marianne Phillips
2024-03
Seaway has always provided us with an amazing product, fair pricing and extremely great people to work with us. Great company!
D Housholder
2023-09
In my 70+ years I have never experienced a company like this. Their service team is extraordinary. Their service is extraordinary. Their product is extraordinary. Their warranty is extraordinary!The owner of the company came out himself for a glitch I had with one of my windows, and I am in western New York…about an hour away and he didn’t even hesitate to drive out and help me out.If you are looking for a great product with the best customer service you’ll ever receive in your life then this is the company that you want!Service: Window installation
Allison Darrow
2023-11
The team at Seaway was great! The installation of our front door and storm door was quick and the quality seems top notch so far.
Jeffrey Audet
2023-05
Took several years but got all of our windows done by Seaway. No drafts coming from windows. Installation crew is friendly, fast and professional. Terry is great to work with. I love the lifetime warranty. If there's an issue, they will fix your windows. We live on a busier street... can't really tell due to very low road noise. Very happy with the purchase.Services: General window replacement, Vinyl window installation & replacement, Window installation, Double pane window installation & replacement, Window repair
Jim Soracco
2023-05
We purchased a new front door from Mike @ Seaway. Whenever we had a question he always responded in a timely manner. The install crew were also great. Later we also purchased a storm door. Very happy with all aspects of the sale and install as well. These guys are great.
George Nellis
2023-12
We are very satisfied with the quality job they did putting in our windows. They were very professional and did high quality work.
Charles Szewczykowski
2023-06
Replaced a storm damage window. Very professional and experienced at what they do. Had many windows purchased and installed by them over several decades. Always use them because they do great work and no problems after job is finished.Services: Window installation, Window repair
Matthew Till
2019-05
These guys are AWESOME! They do excellent and professional work with a great product to back it up. Paul, Al, and Terry did a great job getting me all of the info that I needed when I was shopping around. The installation team came in, installed my windows from the outside of my house. Cleaned up all of the scraps and were out within a couple of days. I would highly recommend purchasing this product made right here in Erie, Pa!!!! A+++
william unger
2021-05
Simply put I wouldn't use anyone else. Like everyone I shopped around and had 4 different companies provide estimates. We chose Seaway due to them being local, they use their own installers, lifetime transferable warranty and everyone from start to finish was extremely knowledgeable, courteous and professional. I can attest they stand by their products. We had a full house of windows and doors installed about 5 yrs ago now. During that time the dog had run through the screen 5 times and they replaced it everytime no questions asked. We had some discoloration of the glass shim, which didn't effect the window efficiency, however they came out and again replaced every window no questions asked. I would recommend Seaway to anyone looking to maximize their window investment. True, they will not be the cheapest, but you truly get what you pay for. Overall a great local company you can trust.Services: General door installation, Window installation
Mary Russell
2023-09
Windows are fabulous and easy to use. The workers were very friendly and professional. Thank you Seaway Windows, job well done!Service: Window installation
Greg Harry
2023-05
We spent nearly $10,000 dollars on seaway windows and had to have them come back and re-insulated around all the windows because they didn’t put in enough spray foam in they did fix it and the quality of the windows is good but I myself will never buy from them again not a great experienceServices: Vinyl window installation & replacement, Window installation
Tracy Crow
2022-05
Seawater windows replaced all the windows in my house included a very large picture window....the crew they sent, Kenny, Steve and Jordan were very professional, they had to travel for over 3 hours round trip to come to Franklin......they worked the whole time they were here, very nice and did an excellent job, I would highly recommend them. Thank you for the wonderful job guys.....You can't go wrong using this company......5 star resultsService: Window installation
jim thompson
2020-05
We have had Seaway windows since 2005 We had two windows fog over and both were replaced at no charge. We also had a window accidentally broken and it was also replace no charge. The technician looked at all of are Seaway windows while he was at the house and made sure each one was working perfectly. Seaway is the best. Five stars.
Justin
2019-05
Their window prices are ridiculous! They promise you lifetime guarantee and extra stuff that's not needed. They also say their capping is non comparable lol. They offer two main replacement windows the encore, Garbage and the Ovation ok but not as good as many competitors. Overall they took advantage of my grandmother on a storm door and 11 windows. Its double pain glass and after a couple years ice started forming inside the windows during winter. They had to come back three times for storm door two of which they charged her a service charge. I honestly would buy from lowes or home depot before I ever thought about seaway. P.s. watch out for there salesman, say one thing yet agree to another!!!!
Casimir Kwitowski
2023-05
Did a great job of siding on my home. Matt and partner did a great job. Can't believe how great my home looks.
Chad Cochran
2023-05
Hard working crew, excellent install and great looking windows. Will use Seaway againService: Window installation
Taylor Webb
2021-05
Very nice folks at Seaway glad they are putting my new windows in. Glad im able to buy and support a local business From Erie Pa.
Dave Straub
2021-05
Great experience from start to finish! The installation team did a fantastic job keeping everything neat and clean on terrible snowy day. Thank you!!Service: Window installation
Pat Tercho
2023-07
Excellent product, installers were very courteous and efficient!
Susan Amendola
2022-05
It’s been a couple years now, but hate when the weather turns colder. The window replacements did not make a difference at all. So disappointed spending all that money. Heating bills are the same.Service: Window installation
Monday | 8 AM-5 PM |
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Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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