The Chimney Guy

Deborah Johnston

2024-05

I had a chimney installed poorly by Nickos Fireplace. I called Chimney Guy to come out and inspect it. They did and told me it was shotty work and had holes in the piping and had gaps at elbow. They wrote up what they saw and I have the copy of it. When I asked them to install one of their stoves they refused saying they did not want to cause problems with their competitor. So they would rather allow me to be screwed! I did get a full refund from Nickos and now have another Fireplace company installing me a fireplace. I don't trust this company as they don't care if you get bad service, they will leave you in your misery!p.s. got a FULL refund from Nickos

Jamie Danko

2024-01

I sincerely appreciate you guys! Exceptional service. Above and beyond. And you seem to actually care about your customers! That is rare these days and I cannot tell you how much that means to us. Robbie is wrapping up with chimney cap now.

Ben Atkins

2023-05

Great company. Kevin came out promptly and inspected our chimneys. One chimney is 100 years old, and he did great work to restore and strengthen it. Excellent craftsmanship, and they do what they say they'll do. The back office team was great too - very responsive and helpful with scheduling. I am very glad we found this company.

Dotty Chase

2023-05

Awesome job done by Rob and Jacob. They installed a stainless steel liner in our chimney with rain cap, top plate etc. Did masonary application of new crown to prevent water from going into chimney. Would definitely recommend this company. Very neat, left no mess and very nice guys. Thanks for a job well done 👍

Lisa Hunt

2023-05

We have used The Chimney Guy for a number of years for cleanings and inspections of our chimney and fireplace. They explained the inspection report every time, and so it was no surprise when we finally needed to replace the fireplace and chimney. They did a great job, and we are very happy to have our new fireplace to enjoy.Service: Fireplace installations

Lauren Ward

2021-05

After we had 3 consultations with different companies, we chose the Chimney guy. I had 4 chimneys with issues, 2 came down & 2 were repaired. We also had 3 gas fireplaces installed. The workmanship of this company is incredible. The crew worked diligently but quickly & we are so happy with the results! I will continue to recommend them for years to come!! Thank you so much Kevin & Rob!

Cindy Garlisi

2023-05

Excellent work done by Robert and Jason,. My chimney is repaired and looks great. They were very professional and very neat. I would highly recommend this company for anyone in need of chimney repair. We were very pleased with the results.

Pat H

2021-05

We recently had two jobs done by these folks and couldn't be more satisfied. Both times they were very polite and professional. Great group to work with. The more recent job was converting a wood burning fireplace into gas. They did an awesome job and it looks great. Looking forward to working with them again in the future. Would certainly recommend.

Carla Ostwinch

2023-05

If I could give negative stars I would. Estimate was incredibly outrageous for work needing done. If you want a fair price go elsewhere. Roughly $600 in materials & less than a days labor should not cost just under $7,000. Paid less than this for two jobs that were way more labor intensive with more pricey materials.

Marcia Finnegan

2023-05

"We love our new fireplace screen and doors!!! Tiffany was extremely helpful during the quoting process and Robert and Justin were professional and very efficient in the installation process. We are so happy with the work that they did. Thanks!!"Service: Fireplace installations

Adison

2023-05

I work with a management company, we have always used The Chimney Guy services a few times, and they always deliver good quality work, timely, and for a fair price. A pleasure working with them so far.Service: Chimney inspections

Ayça Akin

2022-05

I wish I could give these guys a good review because they were nice people.We paid thousands of dollars to have our firebox and smoke chamber parged and sealed, as this is what they recommended before we lit any fires in our fireplace.After many attempts, they were unable properly seal the fireplace. We still get unsafe levels of smoke in our living room when we try to light a fire. They were nice to come out several times to add more sealant or whatever they thought to try, but in the end we were left with no improvement and $2,500 less in our bank account. Every time I look at my chimney I feel sadness and annoyance. The last time they were here they just shrugged their shoulders, said “I don’t know what else to do”, and walked out.The work that Kevin did was high quality and they were tidy and respectful, and even came out at a late hour one time. So they really did try, but they could not give us the results they promised and what we paid for. I guess they didn’t want to deal with us anymore.Another big issue with this group of nice folks was their poor responsiveness. We had to literally harass them every time to get them to keep an appointment. When we were able to get an appointment, they never arrived at the agreed time. I understand they were having personnel problems, but in the end the customer should not be expected to bear the burden of that.Just being nice people isn’t enough. They were unprofessional and didn’t solve our problem and took our money anyway.I really didn’t want to write this damaging review, but I am left with no other next steps. I wish them luck in getting it together, and I regret getting this work done.

Megan Jane (xXWhiskeyXxJaneXx)

2021-05

My husband and I just had a wood stove installed in our sunroom and we love it. The craftsmanship of this company is unmatched. The stove and chimney are gorgeous and work perfectly, all for a very affordable price. I'd HIGHLY recommend this company for any chimney work.

Kelly Tamburro

2021-05

We recently bought our home and it was recommended we get an inspection before we lit a fire. The technician wrote us an estimate for upwards of 10,000$ in repairs and suggested running a camera up the chimney for an additional 100$ to examine the “extensive” damage.Kevin took the camera charge off when we refused to pay the 400$ bill. A second opinion revealed our chimney is in great shape. Please get a second opinion. This company is overpriced and dishonest. Would absolutely not recommend this company for any inspection/ cleaning/ repair estimates.

Mary Forsyth

2020-05

Just had a new stainless steel chimney installed. These guys are great! Very knowledgeable about their business. Very professional. Very kind and considerate. Thank you! I would highly recommend this company to anyone needing a chimney installed or fixed.

Erin Fiore

2020-05

I recommend this company to anyone in the Fayette county area. They had a fair price, were very easy to communicate with and honest. They servicemen were friendly and did a great job. I really appreciate the outstanding customer service. I will be sure to have all my friends and family use this company. I am happy to have found a company that takes pride in their work and reputation. They treated me with respect and I couldn't be any happier to have found them. Thank you!

Joe Clarke

2021-05

Kevin and his crew couldn’t be better. After we had a chimney fire They installed a Brand new insulated chimney and stove. They did beautiful work within our budget. Belinda was there to respond to all of our questions and concerns throughout as well as coordinate with our insurance company. I would not us any another company to service our cleaning and maintenance.

Karen Hawes

2020-05

I have used this company for chimney cleaning. The did a super job. Then had them repoint two very large chimneys and let me say they are excellent!! I would recommend them highly. Very professional, courteous, friendly and clean. Kevin many thanks to you and your crew!Karen 2019

anntm

2022-05

I needed to have the liner in my chimney replaced along with the damper. Justin was the contractor who did the work. He was an extremely hard worker...did an excellent job answering all my questions as well as leaving the inside and outside clean. I truly appreciate his professionalism!

Audrey Ligato

2020-05

We are so thrilled about our new Buck Stove. Kevin, Jack, Sean & Belinda were all so helpful and pleasant. After reviewing the layout of our home and chimney they set us up with the perfect solution. Thank you. I would recommend The Chimney Guy to anyone looking for a warm, cozy addition to their home.

Anastasia Gorbunova

2023-05

Do not make a mistake giving your business to this company. I had to file a complaint to BBB. They do not take a responsibility for their work. The work was done poorly on my flashing, it all bubbled up and started to come off within few weeks of installment. The representatives hang up on you and don’t want to deal with you once you approach about an issue.

Michael Worek

2020-05

To The Chimney Guys:Thank you for a fine job on my chimney. You were courteous, answered all my questions, respectful and of course hard working. You took your time to do the job in a professional manner. My property was left in the manner that you found it. I appreciate that very much. I would recommend The Chimney Guys to all who need their services.

Tom Rago

2021-05

To the chimney guy. You guys are awesome, we could not ask for a more professional company to do our chimney work. Your guys worked very hard and in the hot sun without stopping. Very nice down to earth people and we were very impressed. You also take care of veterans, as I am a Vietnam DAV and that means a lot.We will tell anyone who needs work to not call anyone but the chimney guys. thanks again.Tom and Judy Rago.

EasyFlipping

2023-09

Great work profesional very friendly neat would recommend we use them every year for our chimney repairs .

Marty S

2020-05

The pilot light kept going out on my new water heater, due to a strong downdraft from my chimney. This was the day before Easter and during the middle of the COVID-19 pandemic! I contacted them through the internet early that morning, and Belinda called me 2 hours later. Kevin and Jimmy came by at 4:30 pm and had a chimney liner installed by 6:30 pm. They took great care to keep everything clean and explained what they were doing while I watched. Very courteous, and the result was very neat and effective. They kept our Easter from turning into a disaster, and I was satisfied with the price.

Santa's Malamutes

2024-01

Did a great job tuck pointing 3 chimneys on my victorian home.

abc xyz

2018-05

I recently had Kevin perform a chimney repair and install a fireplace insert. He completed the job quickly and in a professional manner and had a genuine concern for my home and the project during the entire time. Thank you Kevin.Larry P

Carly Braun

2019-05

I called The Chimney Guy before 10 am and they had someone out here before 1pm on the same day. Sean did an amazing job cleaning the chimney and our wood stove, by the time he was finished it looked brand new and he cleaned up everything when he was done. I would use this company again.

donna belloma

2020-05

I had today 2 of the most kind and courteous gentlemen do my chimney stack repair today.Both gentlemen were very professional and knew exactly what to do. I believe the men names were Sean and John. Definitely if you need work done the Chimney Guy is who you should call. Thank you for your work.Donna Belloma and Rita Belloma

Abdullah Kalla

2020-05

Called the Chimney Guy. Phone was answered by a very kind female. They gave a time and date. Sean arrived on time it was raining and he went up on the roof and fixed the problem . Polite quick and efficient. Great company and great staff. I WILL TELL MANY ABOUT THIS COMPANY