Matthews Wall Anchor & Waterproofing Services

Stephanie W.

2023-07

We had an absolutely horrendous experience with Baker's. Fifteen years after our interior french drain was installed we went through our fourth flood. We were about to give up when a friend recommended Matthews.Max came to our house and really listened to everything he had to say. He said he had a feeling about what kind of system we had and explained that there was no way he could fix something he couldn't see. He recommended a gut job. We are so glad that we listened. My husband had built the room himself, so he took down all the the walls. We discovered that Baker's did not seal the system. In addition, they did not use gravel. The lowest point of the drain wasn't angled downward, so mud was collecting in the drain which caused the water problems.Max came back to look at the stripped walls and even checked a crack for us. He was honest about what we needed to pay for and what we didn't. I never felt like he was trying to upsell me. He even showed up on our installation days to make sure we were well cared for. Since the install we've had major rains and everything is completely dry.It seems like everything company is just out to make a buck these days. Matthews isn't one of them. Frankly, we were desperate and they could have sold us just about anything. They didn't even try. They seemed focused on selling us only what we needed anything nothing more. That was frankly, refreshing.I can't recommend Matthews (and Max) enough. They truly care.

Ria Price

2024-04

I am sad to even have to express this but as a new home buyer and being naïve to this process, I called to receive an estimate. While the woman I spoke with did not hang up the phone properly and poorly talked about me to the other employees while I had to listen on the line. I won't share her name but what a disgrace to represent this company. What happened to kindness in this world? I would never recommend a company that is not sincere to their customers.

Jeremy D

2024-04

They are a bunch of crooks… I did not want to give them a star. But google makes you.They came out to our home and give us estimate for French drains and a sub pump. We signed it before they even left the house. Weeks go by, I have tried calling them to get them rolling. last week I was told by their customer service representative. They are not doing any work on your house. I said, oh why not?Kelly said there are issues with your walls and foundation… I said, Oh?!? That news to us… She said I will have a manager or project manager call you back. I waited over a week. Not one call from a manager or project manager.They are not doing the job because they are concerned about the walls and the foundation. I understand there could be some problems. But they didn’t come back out and confirm their concerns. They just ghosted us. I spoke with the project manager John this morning who told me to go to another company. When I asked him what are my solutions here I need this done. Who tells a customer go find your solution with another company. Because we are not going to do anything…I don’t know how companies like this z can claim they are the solutions to all wall problems and can fixed any wall and foundation issues you have We guarantee it. But yet I apparently have issues they don’t have time for or can’t handled… What a waste of time these people are…

Kim Mihalik

2024-02

I called James from Matthews Wall Anchor & Waterproofing to find out more information about a sump pump and French drain. James was very knowledgeable and helpful. He took it one step further to figure out if the sump pump in question was installed by them to see if it was warranted and gave recommendations on what to do if not. I appreciate his fair honest opinions and would use him should I run into any other problems that the company services.

Todd Weaver

2024-02

I called Matthews wall Ancor service about a Basement wall slightly bowed less than a half inch and they told me it was A simple job Quoted me 13k for everything told me they would write up a proposal to sign and send it over. I sign the proposal and contacted them to Finalize everything and they told me before it was “ officially approved “ a “ Project manager” would be out to look everything over and they assured me Not to worry, it was just protocol And the price wouldn’t change. Go figure the The project manager came out and told me that it would cost double possibly even Triple the amount I was quoted and had signed for on my proposal. I would not recommend calling them they lied to me and wasted 2 months of my time if they were honest from the beginning. This was costly for me and now there is a delay in getting on another company’s schedule and my basement is taking more damage every day because of Matt ‘s wall Ancor service being dishonest and writing me a completely legitimate quote and proposal Which I signed, and they not honor. Matthews wall Ancor service Is a dishonest business, and I wouldn’t recommend.

Emily Young

2023-09

I was extremely pleased with my experience with Matthews! I was getting some small water leakage into my basement and wanted to make sure it didn't signal a bigger issue. Max was out exactly when he'd said he'd be, was extremely friendly, and was honest about my problem not being something serious. He could have taken the opportunity to scare me into a huge repair bill (and I've had other companies do this to me with other home repairs) but he didn't and he even took the time to look over my drainage system and make recommendations that can help, even though he knew it wasn't a big enough project for Matthews.But what REALLY impressed me was the next day. I had called Matthews shortly after Max left, because I realized I'd give him some incorrect measurements related to a repair that was done prior to me purchasing the home and wanted to make sure it didn't change his recommendations at all. I honestly wasn't sure if I'd hear back, because at that point he knew he wasn't going to have a sale. But FIRST thing the next morning he called me back and reassured me that his recommendations still stood, and that as far as he could see everything was in working order. I can't express how much this impresses me. I would recommend Matthews (ask for Max!) to ANYONE having moisture or foundation issues. It is so hard to find honest people who will tell you what you actually need to pay for when it comes to home repairs, and Matthews does business right. I won't be able to use Matthews for the type of work I need done, but I would go out of my way to use them in the future if I ever needed work done, and would recommend them to my loved ones in a heartbeat.

Nina Campbell

2023-11

I just met with Max Echard to get an estimate on resolving my basement wall. I am extremely impressed with his expertise and his honesty. I had previously hired a structural engineer to guide me in the right direction, and Max confirmed almost word for word what the engineer recommended (unlike another company who advised a $50,000 solution!). Unfortunately, although the engineer referred me to Matthews, I learned from Max that they don't do this kind of work. If I find I need foundation work, Matthews is the only company I will consider. My advice is not to go with the companies who advertise on tv!

M. S.

2024-01

Absolutely fantastic company. Came right out and identified what could use attention and what didn’t. Didn’t try to sell me on any unnecessary repairs at all. Granted my foundation was in better shape then what I had previously thought but another company might’ve taken advantage of my concerning thoughts and suggested repairs that aren’t exactly needed right now. Thank you James for your professionalism, honesty and integrity.

Michael Chang

2023-11

Didn't actually get to use their services as desired due to scheduling 3 months out, but I had the wonderful opportunity to have appointments/inspections with James. This business is incredibly available, responsive, and has flawless follow-through when they say they will do something - sadly, almost oxymoronic qualities when dealing with contractors. James also possessed these qualities and beyond that, additionally was professional, punctual, honest, and an incredibly likable person. His lack of misleading sales tactics combined with factual advice was incredibly refreshing. James defines being an asset to a company.

D B

2024-01

8/16/2022IF YOU HAVE WATER ISSUES IN YOUR BASEMENT, DEFINITELY ONLY USE MATTHEWS WALL ANCHOR & WATERPROOFING!!Our son purchased a house on a quick sale and at a good price from acquaintances needing to sell quickly. He has been in the house for a year and a half and has noticed some cracks and other issues. He needs new windows and a new roof, so he had Max from Matthews Wall Anchor come out to see if the house needs attention before spending money on a roof and new windows. He lasered all the walls inside and out finding ever so slight (1/8") variances on a full wall. After the total inspection he told us he is on commission and would love to quote and sell our son, services but he had to give his house a clean bill of health and would buy his house in a second with no problem! Max also added that if another company indicates that ADAM needs ANY work at all done, they are ripping him off!!So, for a second opinion, we called Baker's Waterproofing. They came out and the guy admitted that the laser he had was not his and that he wasn't sure how to use it. He then looked at our son's house, lasered it and said there were a lot of problems! He said they would need to remove his front porch to add piers, and more piers for a total of 26 piers! All totaled, he said it would come to $50,000 and to be quick about it because the roof could split the house in half at ANY time!!! If our son signed a contract today, he could arrange a 10% discount but only available until the end of the month which was just a few days later.The disparity in opinions was SOOO great, that we called an independent engineering company to come and evaluate both opinions. Not surprisingly, he agreed with Matthews Wall Anchor and that the house was sound and was not in need of ANY of the services required by Baker's Waterproofing! The engineering firm (also a great reputable company) did not charge their full fee (60% discount) because of the huge difference in evaluation of the SAME house!!SO, DO NOT FOR ANY REASON USE THE NEWLY PURCHASED BAKER'S WATERPROOFING TO COME TO YOUR HOUSETO DO ANYTHING!!

Sarah J

2022-05

Max with Matthews Wall Anchor is HIGHLY recommended!We needed someone to come out to look at an investment property my husband and I were interested in buying. Our concern was the foundation, and since we had no idea what we were looking at, we called Matthews.Max was super responsive in contacting us and patiently listened to our concern over the phone.Max came out to assess the walls in the basement and was honest in his opinions. He thoroughly explained the issues he saw in a way that was easy to understand. He was very pleasant and pointed out things we would have never noticed.Max was patient and kind while we requested an array of options and the costs associated with it.In the end, we are so thankful that Max saved us from making a big mistake purchasing the property. Although the prices quoted to fix the issues seemed more than fair, we decided the foundation was too far gone and that the return on investment just wasn’t there for us to move forward with the purchase.I will definitely be calling Matthews again when we come across another property that needs a professional opinion and requesting Max, specifically.

Tammy

2023-05

Max with Matthew's came out to inspect some cracks on my garage floor and wall that I was concerned about. He was on time professional and, above all, honest.He said the cracks were from settling, they weren't severe and we did not need any repairs at this time.I appreciate that Max and this company have integrity. They do not want to just make a buck, but give an honest assessment of the situation. Thank you so much Max!We did have another company out that I will write a not so good review. They used scare tactics and tell you need thousands of dollars in repairs. Do not use Bakers!

Justin Lentz

2023-05

MATTHEWS is the best you can get for your money!Had water coming in the front of my basement wall. Old owners put a trench around the perimeter of the basement to a sump pit, but water was still leaking through the wall onto the floor.Rich came out, looked at the issue and gave me a reasonable quote for the work being completed. Said they would even remove the trench and give me more space in my basement! Work scheduled for about a month later.I forgot the foreman and the workers names who came but they were the best. Found out I have a monolithic floor and the French drain system was not recommended. They switched course to a baseboard style system with weeping holes in the wall. Work was completed in two days professionally done and they cleaned up after themselves.Heavy rains have passed through the region and MY BASEMENT IS BONE DRY! Thank you Matthew’sService: Waterproofing

Dubz J

2023-08

Do not buy this system. I had one fail and the company does nothing to support it regardless of the warranty. They were not even interested In doing any necessary checks to prove the system has not failed. I have had multiple companies come out and physically show me the system has failed, while Mathew comes out, looks at it and says this system has not failed. You would think Mathews would be more inclined to fix the issue than to waste time and money.

Teague Moore

2023-05

Matthews Wall anchor repaired my Foundation after years of failure. They quickly removed the needed dirt from beside the Foundation set the proper anchors and plates, and made our Foundation whole again. They scheduled the work quickly, used an experience crew, and finished the job on time. If you need Foundation services, Matthews Wall Anchor & Waterproofing does it all!

Valerie Karplus

2022-05

We had a very positive experience working with Max at Matthews Wall Anchor. We needed an estimate for foundation reinforcement on short notice and he did a very thorough and professional job. We really appreciated that he took the time to help us understand the problem and a potential fix as well as the uncertainties involved. We would strongly recommend his services to potential future clients.

Erik Espe

2023-11

The wall anchoring and waterproofing went well and basement is dry as a bone. However the work they did on our gutter drains was lackluster. Sidewalk was tore up and they laid the new piping barely three inches under the surface. This is going to cost us more money to have the piping redone so that we can actually use our sidewalks.

Emma DeLooze-Klein

2021-05

I called Matthews to assess our garage for a bowing wall. Max came out and could immediately tell that we wouldn't be able to use wall anchors to fix the issue. Even though he wouldn't be getting business, Max stayed and talked through a variety of solutions we could look into to address the problem. I appreciated his honesty and willingness to really explain what was going on. I've worked with a lot of contractors since buying a home, and his professionalism and courtesy is definitely an exception. Without a doubt, we would call and hire Max for future projects.

Maire Borra

2021-05

We highly recommend Matthews Wall Anchor & Waterproofing Services. Max came out today to assess two walls in our garage that were flagged as potentially bowing. Max provided a thorough assessment with explanations of how he assessed the wall. He provided honest feedback that an intervention was not necessary which saved us thousands of dollars. We really appreciate the honesty and kindness of both Max and the company. We will be recommending them to anyone looking for a wall anchoring company. Thank you Matthews!

Laura Gay

2023-08

I called them to assist with looking at a home I am purchasing to ensure the foundation was sound and no water damage. They were extremely quick to respond and were able to go same day. They did a thorough review and came back with very helpful recommendations.

Judah Marroquin

2022-05

Foundation Specialist, Max, was extremely thorough in his evaluation of our leak in the basement. He did a full assessment and tracked the possible cause through our entire house, explaining everything as he went. Really appreciate that rather than just automatically jumping to an interior drain as a solution he took the time to find the potential cause of the leak and assess the problem, recommending some other solutions we could look into first before we dropped several thousand on the drain. I never felt pressured or like he had an agenda other than to give me an honest opinion and recommendations. Matthews was not the only company who came out to evaluate the problem but was the only one to approach it from an assessment standpoint. Definitely built a foundation of trust!!

Andrew Ament (NostalgicNox)

2020-05

Awesome work and quick. Such a minimum on a big job. I recommend Matthews Wall Anchor for new house owners!

Bob Tree

2021-05

We have a small water issue with our basement and wasn't sure of the extent. We called Matthews to come and take a look. Max was very responsive and made an appointment for us right away. He was on time and went right to work inspecting our property. He is very knowledgeable on structure and water issues. Our issue is not major and he suggested we remedy it with grading and call him back if the issue persists. His honesty is commendable! He could have easily sold us a very expensive drainage system that may be completely unnecessary in the long run. We will address the grading and call him back if we end up needing more work. I highly recommend Matthews for any water issues. You can be certain you will be advised honestly and if repairs are recommended they are for your good and not Matthews!!

Hollis Laird

2022-05

My wife and I have a typical Pittsburgh garage, built on a hill side and we were afraid it might be sinking. We contacted Matthews Wall Anchor & Waterproofing Services and I can't say enough good things about them. First of all, we got a call from a real human, not a series of robots/automated emails, and they were able to come out and assess rather promptly (even on a Sunday). Max was the gentleman who came out and met us. He was honest and straight to the point. When he saw our garage, he was worried he might have bad news for us, but he assessed the situation and it turned out the damage wasn't as we expected. He explained what we could do should we want to reinforce our garage, but was completely honest about the condition and said it wasn't necessary. He also took the time to explain things to us about the foundation on our house and work that he could tell had been previously done. He didn't try to sell us anything we didn't need and was refreshingly honest and genuine. As two women who know nothing about foundation repair, he easily could have taken advantage of us, but he didn't. Given the integrity of the business, I wouldn't hesitate to use them for all our future foundation needs. Very pleased with the service he provided.Service: Waterproofing

talks to-trees

2020-05

Matthews Wall Anchor & Waterproofing Services is the gold standard by which all businesses should be evaluated. Several days ago I had another waterproofing company rep come to my house. After five hours he pretty much convinced my wife and I that our foundation was in serious/urgent need of repair and thus we signed a contract for nearly fourteen thousand dollars of repair work. But something didn't feel right. He was an experienced high pressure salesman, and I wondered if things were as bad as he made them out to be.I called a friend, who is a local contractor and explained the situation to him. He suggested I contact Matthews Wall Anchor since he had heard only good things about the quality of work that they do and they honesty.I contacted Matthews and the following day Dave came out to take a look and provide me with an evaluation. Dave checked out the basement and determined that I do not need any of the extensive work the other sales rep claimed that I needed. Dave was professional, informed and above all HONEST. He could have played off of the other sales rep and tried to sell me his own waterproofing system, but because he was honest, he said that he didn't think the basement needed a waterproofing system.It is rare these days to find someone who will give you an honest evaluation instead of trying to make a buck.Thank you Dave and thank you Matthews Wall Anchor & Waterproofing Services.In the future, if I or any of my neighbors needs a waterproofing system, I will be certain to recommend that they contact Matthews first.

Travis Raught

2021-05

I used Matthews a few years ago for a small wall anchor project in my basement. During that project, Max was my contact, and his communication and execution was outstanding from start to finish. Earlier this year, I had Max take a look at another project, and although we didn't connect on this one, he was extremely helpful and professional as always. I'd recommend Matthews (and specifically Max) to anyone shopping for a foundation repair project.Thanks, Max!

L S

2021-05

I can't say enough about my positive experience with Max today. He spent a solid 45 minutes looking all around the foundation, walls and basement of my house and explaining possibilities and scenarios. I learned a lot, and he didn't try to sell me anything at all, though he did give me pointers and a rough estimate of cost should I choose to pursue foundation repair and wall anchors. He said I likely need them but that a good structural engineer may say otherwise and to get a good eval since my house has numerous issues. I am grateful for an honest, competent, knowledgeable evaluation today. I'm no dummy, but some people will come in and try to sell you big jobs you don't need, and thank God, Russ didn't waste my time with that nonsense. Highly recommend and will definitely use Matthews if/when I need their services.

Paul Viglietta

2022-05

Max came out to look at my foundation after a sales guy from another company scared the pants off me trying to make a quick buck. He came out and gave me an honest summary of what was going on with my house and that it wasn't about to fall over and that it wasn't something that my wife and I needed to take out a second mortgage to get done, even though he was not nailing down a sale because of it. Much more honest of a sales person and definitely more trustworthy, any work I need done with my foundation I'll be going through Max with Matthews Wall Anchor.

Anita Steven

2020-05

We were in the process of purchasing our home, when upon inspection a suspicious crack was noted along the garage wall--we hired a structural engineer who recommended 8 wall anchors spanning the width of the front of the house. We were in negotiations with the seller at this point and had a tight deadline in which to get an estimate--Matthews Wall Anchor was very responsive, and David Foster was able to schedule an estimate within the same day that I called. David was very thorough and clearly explained what needed to be done and why, and also echoed the recommendations made by the structural engineer. David was also extremely professional and considerate in what was a rather awkward situation as a homebuyer vs the seller and her agent who were also present during the estimate.We moved forward with purchasing our home and were able to schedule within a few weeks of moving in. John H and Billy installed the wall anchors; the installation went smoothly and both John and Billy were very professional, clean, and thorough--we can barely tell where our front yard was dug up during the installation!What could have been a very stressful burden to a new homebuyer/owner turned out to be a very seamless and positive experience thanks to everyone who worked with us at Matthews. Thank you!

Charles Drago

2021-05

We had a cracked wall in a house we were going to purchase, so we called Matthews and asked if they would assess if it was an issue that needed immediate repair. They sent Dave Foster the next afternoon. Dave was great, he explained what he was doing every step of the way. He told us that the movement of the wall was well below the point where it would be considered a problem that needed repaired. In the event it became a problem in the future, he explained how they would fix it and he gave us a quote. Dave was prompt, thorough, professional, and above all honest. Thank you for putting our minds at ease.