Home Services at The Home Depot

Linda Hutchings

2024-04

Lousy service tonight in KOP, PA, when I had an emergency where I needed some different kinds of cement at the end of the night for a contractor coming early in the morning. No one was really there who knew anything and of the eight people were there three sort of listened to my description of what I needed and then did not provide any recommendations for what I should get. So I looked for other employees and tried to ask them the same thing, and once again they listen to me wasting my time describing what I needed and answered me only with we've been working long hours and we want to go home. So I left empty-handed and now would need to do an hour round trip to go back to this place tomorrow when I was there tonight and left empty-handed. I was in the store within enough time to grab three bags of whatever the recommendation was but out of eight people including one manager no one was able to give me even the slightest bit of help.Don't bother with Home Depot in King of Prussia if you actually need any guidance! Go to Fraser or East norriton stores for real help!

Philb men

2023-10

Always an amazing trip! No matter what I go there for! Always great service! Knowledgeable people! And no problems with returns as long as you follow the guidelines. 🤙

James Mearns

2024-03

Great company to work with. They listen to your needs.

Tia Seel

2023-08

I enjoy going to this location. The staff there knows what they are talking about. They are very knowledgeable and they give you sound advice.

Michael Way

2023-12

Do your thing at home why pay when you can do it yourself

Jeff C

2018-05

I had a very poor experience at Home Depot Retail store in King of Prussia Pennsylvania. My girlfriend and I went to the store on Monday 5/29/17 around 2PM to look at lawn equipment and to buy two toilets and installation. While I was looking at lawn mowers my girlfriend went to the toilet section and waited for 20 minutes and nobody offered any help. She asked someone for help and they sent an associate over 15 minutes later. Once the associate arrived, my girlfriend asked how much it would cost to install two toilets. The associate's first questions was, "is your husband here today?". What kind of question is that? What does it matter whether she is married or her husband is around or not? He has no right to ask that personal question. He then recommended to her the MOST expensive toilet on display which cost $350, and said that it included all the parts a plumber needed to install the toilet and that the cheaper toilets did not include all the parts needed to install. Then my girlfriend pointed out a cheaper toilet for $150 that stated right on the box it included all the same parts that the more expensive $350 toilet included. She then asked the sales associate what parts that the $150 toilet was missing that the $350 toilet had. The associate then said that he didn't know and she would have to ask a plumber. Basically he was caught in his lie saying the that the $350 toilet included more installation parts than the $150 toilet yet he couldn't tell her what those parts were. Either way we are extremely disappointed with unprofessional service provided by this store associate. We will not be returning to this store and want to make everyone aware of the type of sales people that work here.

Dawn Graf

2023-10

Make an appointment, or walk in, knowledgeable, friendly service

Brian Carpenter

2023-11

👍

Kenneth Upton

2023-09

I miss the hotdog stands that would be outside

ARLENE ELLINGSWORTH

2023-11

Staff very helpful

Nil Handyman

2023-08

I come here for what I need.

Charles Cadwallader

2023-11

Get Halloween going

Joseph Pierce

2023-09

Go to Lowe's