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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maria Frollo
2023-11
Brett was incredibly helpful and explained what was causing the issue and didn’t try to sell me a new toilet when I didn’t need one! Definitely recommend.Service: Toilet repair
Bob Winners
2023-11
Did a great job at a reasonable price. Will be using Brett for all my plumbing needs from now on.
Marianne Pohl
2023-06
Brett has been our residential plumber for the past 31 years, replacing toilets, installing a garbage disposal, connecting a waterline to an ice-maker, replacing a hot water tank, responding to plumbing emergencies, and general plumbing repairs. He recently replaced a leaky faucet.Not only a skillful plumber, he is also very professional, friendly, efficient, and his prices are always very reasonable.He provides the type of Customer Service we have come to expect from a small business.Services: Toilet repair, Water heater installation, Garbage disposal installation, Plumbing pipe repair, Faucet repair, Toilet installation, Faucet installation, Sewer repair, Plumbing leak repair
Marianne McLaughlin
2023-04
After multiple calls to local plumbers, Brett was the only one to call back. It was a Friday evening and we did a FaceTime call as he walked me through troubleshooting steps on my hot water heater to isolate the problem! It was still under the manufacturer's warranty for parts so he gave me the contact for a local authorized manufacturer's servicer so the parts would be covered under the warranty. I truly appreciate his time and effort, professionalism and expertise which ultimately saved me money (a rare find). Thank you Brett!Service: Water heater repair
Tina Jag
2023-04
I called Brett based on a referral. My main shut off valve was leaking and he instructed me through FaceTime how to correct the problem. I was able to fix the problem while being educated at the same time. I learned very valuable information that will help me in the future. I was very surprised, grateful and appreciative for his kindness and expertise!! I commended him for his professionalism and responsiveness! I will be using his services in the future and recommend him to others. Thank you, Brett!!!Service: Plumbing leak detection
B Kopa
2023-05
Brett’s came to repair my mothers tub drain and redo her laundry sink water lines he did that a well and good despite accidentally cutting a water line he didn’t mean to and I was there watching him do it all and actually helped him a few times when he needed a second pair of hands. What was unprofessional about him was the fact that after he was done he never wrote out an invoice and for a whole year my mother and I have tried multiple times to get ahold of him to pay for his services and just today he sent a text to my mother saying she owed $1,600 because he couldn’t get ahold of her for a year and he made every excuse why “he changed multiple phones, family getting sick, children being born, vacations, etc”All this shows a lack of professionalism of him to complete his jobs unless he does this to all his customers so he can charge them more for “not being able to get ahold of them”
Troy Hostetler
2024-03
Polite, respectful and knowledgeable. All above board with Brett. Would recommend.
Yvette Charron
2023-08
A very nice polite young man. He even helped me remove my laundry room door and helped drag the old washer out into the hallway !his price was excellent ' I will keep Bretts plumbing on speed dial ,!
Charles Walters
2022-04
I called Brett’s Plumbing regarding a clogged sewer line. Even though he had a full schedule, Brett came to my home within 24 hours. He was friendly, professional, and spent time providing suggestions for checking the line over the coming weeks. The cost was very reasonable for the services rendered. I highly recommend Brett’s Plumbing and will use him again in the future.Services: Drain cleaning, Sewer repair
Megan Kruse
2022-04
I called Brett for a gas line issue. He wasn't able to take the job but went out of his way to recommend another plumber. His recommended plumber made time in his schedule to promptly come out and provide an estimate. Brett even stopped by our house in the evening to ensure we had someone coming to look at the issue and offer support and advice. While I never wish for a plumbing issue, I look forward to calling Brett again and paying him for his services.
Selina Terrelonge
2022-04
Home with 2 small kids and the main floor toilet is clogged. I called Brett - he was just leaving a job and headed to another but asked if we could try to do it together. Brett FaceTimed me and he walked me around my pipes, explained what he was looking at and why and also what each pipe did and why it was set up the way it was. He then patiently explained each step of the process and cheered each time I got it right. The clog cleared and I was ecstatic but then Brett went a step further. I had mentioned that the toilet was never a good flusher. He the walked me though the steps to fix that!! While fixing that he explained the type of toilet I had (brand and age specific without me telling him) and using what he noticed of the bathroom told me whenever I’m ready to replace what type of toilet to look for so I can use the existing footprint! My toilet has not worked this well in the 11 years I have lived in this house. My husband thinks I am lying about doing it myself. Brett’s willingness to take the time, use available technology and empower me to properly care for my own home is priceless. I will never call another plumber If you have any doubts about using Brett don’t - he is a shining example of a master tradesman.Service: Toilet repair
Brian Rutledge
2021-04
Brett was able to fit me in quickly after my initial call and not only resolved the issue that I called him for, but he also observed some other issues that could have caused expensive damage down the line.He also gave me some good insights for work that I planned to do myself. He charged me a fair price and completed the work quickly. He will be my first call if I have another need for plumbing work.Services: Plumbing leak detection, Plumbing pipe repair
B W
2019-04
Had an issue with a toilet, and based on our last experience with a bigger company, went with Brett's Plumbing based on reviews. And time to pay it forward. He was accommodating to my schedule, did a very thorough job, and gave some welcome pointers. Absolutely a reasonable price, and the personal touch makes it all the more worth it. Would definitely use his services again.
Jellystone Family
2022-04
I had originally contacted another company that spends tons of money advertising on KDKA. I was recommended to call Brett’s Plumbing. I do not regret it. His service, knowledge and professionalism is beyond reproach. He is my first call for all my plumbing issues. I even thought my final bill would have been between $900-$1300. It was only $458. If you need a plumber, call Brett!
Ameet Upadhyaya
2021-04
I hired Brett recently to fix a shower drain that was leaking into my kitchen ceiling. I had seen two different plumbers prior to Brett that were unable to resolve the issue. Brett gave me some instructions over the phone to diagnose what might be going on and then ultimately came out to fix the problem.He was very prompt and thorough and took care of the problem definitively within a matter of a couple of hours. His price was fair and was very professional and knowledgeable. The only downside with Brett is that he's so good that he is in high demand. But I'll hire him again. It's very hard to find a quality plumber and Brett is just that.Service: Plumbing leak detection
Shavonne Harris
2022-04
I highly recommend this plumber. He is very accommodating . I was unable to book a sooner appointment due to my availability but he offered to FaceTime him to see what was going on. He directed my husband and I for a temporary fix until our appointment via phoneI really appreciate his efforts and now I feel like a Jr plumber 😉 .
Ralph D.
2022-04
Brett is extremely responsive, capable and fair-priced. Brett has fixed a clogged utility drain, replaced a toilet valve and installed a disposal. Brett referred a plumber for gas line. Brett always patiently explains what to do and is most helpful.
Chris Falvo
2021-04
We had the floor drain in the basement back up on thanksgiving. We called Brett and he explained on the phone what was the problem. He took care of the problem that day even though he was very busy. Price was very reasonable and the service was very professional. I would and will recommend him to anyone needing a plumber.Service: Sewer repair
Susan Douglass
2019-04
Can’t say enough about Brett’s customer service! My issue was during a very busy time for him and although he wasn’t able to complete my needs, I received several calls from him to make sure that I was truly taken care of and offered several pieces of advice for anything that may arise in the future!!Thank You again Brett for helping this single mom feel like there’s truly good people in this world!
Dorretta Lemon
2022-04
Brett's plumbing was very professional and explained everything I asked. When I called him when I noticed something was not functioning proper I thought he would return the next day but he returned the same evening which I truly appreciated and resolved the problem right away Honest and dependable service.Thank You Brett's
Mike Winston
2022-04
Very punctual. Very very knowledgeable and detailed. I've had over 6 plumbers and he has been the best by far. Not the cheapest... but when has cheap and the best been synonymous?I will never use another plumber as long as I can contact this guy.
Carol Gibbs
2017-04
Brett is professional and knowledgeable. Have used him many times and he has resolved all problems every time. Very reasonable and honest. Well deserved high praises.
Susan Williams
2018-04
Brett is amazing!! He has helped my parents out many times. He goes way above and beyond for them. My siblings and I can't thank him enough. Thank you Brett from the Williams children!!!
Lisa Zee
2023-07
Brett is “THE” best!!!! Very professional and his work is impeccable!!! The best plumber in Monroeville!!!! Highly recommend!!!Services: Drain cleaning, Plumbing leak detection, Plumbing pipe repair, Faucet repair
Zane Stout
2021-04
Very nice guy and took the time out of his busy schedule to give advise and recommendations. Not many businesses go out of their way for clients, but Brett surely did. I’ll be using him for all my future work.
David Dansak
2023-04
Not just a plumber but also a problem solver. Brett went above and beyond to find a solution to my plumbing concern. A rare gem.
Jeffrey Weber
2022-04
Definitely recommend! The girl who answered the phone actually fixed my problem! It was only the matter of resetting my garbage disposal. Very impressed and satisfied. Job well done!
Patricia Mosack
2022-04
High water pressure explained how important it was to have the regular changed replaced tank.Not only did I receive a good service , I also had a good education on how important it was to call a professional
ashhad toor
2018-04
The best plumber in Monroeville if not all of Western PA. Very trustworthy and fair. Have used him multiple btimes for different things and have always been extremely satisfied!!
Tammy
2022-04
Brett is very knowable and professional. He even called back to follow up and make sure everything was okay.
Monday | 8 AM-6 PM |
---|---|
Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | Closed |
Sunday | Closed |
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