4.7 (1601)
9001 Rico Dr, Monroeville, PA 15146
(412) 357-2760
windownation.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chas Tressler
2023-12
Roller coaster experience. Excited at first. We signed the initial contract and then reconsidered. They worked with us in our hesitation and we stayed with them. We were also getting siding done along with Windows, which they no longer do. No problem we could use a different contractor for the siding. We weren’t contacted promptly for the measurement appointment, which was blamed on our hesitation at contract signing. I called and followed up and we were back on schedule. At the measurement appointment the tech raised questions about how the capping should be done with the new siding. Window Nation was inflexible about creating solutions. Luckily my siding contractor was. The company displayed very poor communication between the sales and Install teams which made the process more challenging than it needed to be. Josh the salesman was good but other people lacked the follow-up needed. There was a lot of back and forth about scope of work and pricing. The installation manager was rude in my dealings with him. The initial sales man stated they couldn’t do my bathroom window due to size, the tech said they could and that they would follow up for pricing. No more contact about the window, so I had the siding contractor put it in. When the window techs showed up they had the bathroom window in The truck even though I had never approved it. The salesman said to have them put it in in. The install manager said no. This round about went on through the whole process. They tout using their own installation crew but used a subcontractor. The installation went well and they did a good job though. So in the end things went fine but the lack of communication made it a more harrowing experience than it had to be..
Jeremy Ray
2024-03
Recently had my new windows installed and I'm extremely disappointed! 4 out of the 10 new windows have holes in the screens and gaps in the metal trim. Also felt very pressured the day of the consultation because the salesman said if I don't take the deal offered that day it would go up another $3,000! I just wanted 1 or 2 days to think everything through with this expensive purchase. I've been told there going to send out someone to inspect the issues so we shall see. I will not replace the other 10 windows in my home with this company I'll go elsewhere !
kim perry
2024-04
Mr. Patrick Michel was thoroughly & completely professional in explaining the product & process in great detail! He clearly without doubt convinced us that Window Nation is the company that we want to hire to enhance our home. Now we are anxious to begin the project with confidence that we made the right choice! We look forward to posting the “after pictures”!
First Name
2024-04
Tyler J: Frank is by far the best when it comes to doing business with. Very professional in every aspect of his job, Very nice and friendly type of person. Definitely going to come back and request for Frank next time I get more windows done on my house. So far nothing but the best of service with Window Nation hands down highly recommended.
Leanne Hill
2024-04
Tony was so helpful and wonderful to work with. I had several companies out over the last few weeks that were not pleasant to work with. He was thorough, took time to explain everything, and there were no creepy vibes whatsoever! Bonus was my dogs loved him.
Megan Henninger
2024-04
We had Patrick come in and discuss with us the window nation and the window world. Patrick explained the positive, negatives, good, bad and the important information homeowners need to know when it comes to buying new windows. He was very informative and helpful especially because we didn't know much about the Window World and why it's important to get certain Windows versus your regular box store windows . We discuss other companies and never did he talk bad about any one of them. He was honest truthful spent time explaining the process to us. I would definitely recommend Patrick as a a wonderful point of contact to go to when inquiring about any windows!!
James Rawson
2024-04
Me and my wife purchased windows through Patrick. He was exceedingly professional and respectful. He went in depth and and did an amazing job explaining and walking us through everything, we were very impressed with him and the product. Would recommend him to anyone wanting to buy windows
Tami Seretti
2023-08
What a fantastic experience, from Tony in Sales, to Bob our "measurer", to our installers Ernie, Linwood and Chris, it was an absolute pleasure. Our windows are fantastic, the customer service impeccable. I would recommend them to anyone and everyone!!Service: General window replacement
Lyn Fahey
2024-04
The salesman, Tony, was very helpful and informative. The windows were ordered and installed quickly. The installers were polite, on-time, and cleaned up after themselves very well. I’m so happy to be able to open my dining room and den windows once again! 👍🏻🙂
Rick Lazar
2024-04
Our sales agent Jason was very personable and helpful. NOT PUSHY like most salespeople. We have dealt with other companies sales personnel and they think they are slicker than you. NOT!!!Hopefully everyone else is as nice throughout the rest of the process. I will follow up.
Cathy Kozlowski
2024-04
My windows were just completed today . 21 I believe the number was total . The installers were efficient, hard working, and extremely nice! They did the " house windows " yesterday and today finished up by installing 7 windows on my 3 season room. One was a huge piece of plate glass from about 70 years ago that they basically wrapped in strong tape - cut around the glass and and out it came all wrapped up in tape. . It was amazing to watch. They never minded answering any questions. The windows are amazing. So light and easy to open and close and soundproof too. So this is only day 2 with the new windows but so far - I'm impressed. With the windows and the installation.
Robert Francioni
2024-04
Our experience with Jason was great. He was extremely knowledgeable and thorough with why I should go with Window Nation. It was a no-brainer! I quickly cancelled the appointment I had with a local competitor. Can’t wait to see our new windows!
Rachel Ball
2024-03
Frank was professional and kind. He was knowledgeable and walked us through all questions and concerns we had. Excellent service! We decided to go with Window Nation because of their lifetime warranty, and the quality of their windows. We can't wait to see our home with new windows! It's going to look brand new! Thanks a bunch, Frank!
Kathy L
2023-12
This was by far the best service I have ever had with any home remodeling project EVER! Total professionalism from start to finish. They did exactly what they said they would do and when they said they would do it. That is rare these days. Excellent work on my nearly 100 year old home! I am looking forward to using Window Nation again in the Spring for my remaining windows!!
Chris Vargas
2024-03
I had a meeting for an estimate for window replacement with Jason. Jason was on time, courteous and professional. Jasons exhibited strong knowledge with his presentation. The presentation was very thorough, educational and easy to follow. Jason took the time to answer my questions and to show me the best options for my window replacement needs. I highly recommend Jason and the team of Window Nation!
Ethan Woy
2024-02
Brian came to the house this past Friday to provide an estimate on what it would cost to install new windows, and my wife and I were blown away by the presentation and the price. He was easy to talk to, very knowledgeable about the product and process, and relieved a lot of the stress we had about making these renovations. Looking forward to seeing the finished product!
Zachary Kambic
2023-05
The whole process was seamless, from our sales rep through to installation. Their estimated time for the installation was right on point. The guys that came to do the final measurements, and the installers, were both knowledgeable and answered any questions we had. The installers arrived well within the quoted time frame, very friendly and efficient. Adv of a broken latch on one of the windows and it's already been scheduled for them to come out and repair at our requested date and time. Very clean worksite after the installation was complete, couldn't even tell windows were ripped out and replaced. Loving the new windows on our sunporch, so much warmer out there already compared to the old windows. Looking forward to using Window Nation again with another project in the future.Services: General window replacement, Vinyl window installation & replacement, Double pane window installation & replacement
Terri Staschak
2023-12
We were very pleased with the installation of our windows. The crew they sent our wre great. They did such a great job and cleaned up afterwards and very friendly! I would highly recommend Window Nation. Great experience!!!
Meghan Wallace
2024-04
Donna Maravich was kind, helpful and knowledgeable about the product. She was on time and professional and put us at ease that we could trust her and the company. We highly recommend Donna and window nation. We were impressed with the window and the installation process Donna informed us about.
Chris Hibner
2024-04
Our new doors and windows are beautiful. The whole process was very easy. The installers were professional and worked very quickly. Our windows and doors were installed in one day. We were updated frequently throughout the whole process, it was a great experience.
Shelby Capan
2024-04
Today me and my husband purchased windows for our house and we were absolutely impressed by the information provided to us and the knowledge we’ve learned today. Patrick was amazing in every way possible. Highly recommend shopping with them can’t beat the prices!!
Michele Plizga
2024-04
Klaudia was very knowledgeable about the company's product(s). She answered all of our questions in detail and provided additional education about the company and its products. It was a very smooth process and a very good experience. We are confident that we made the right choice going with Window Nation for our windows. 👍 😀
Amy Blackshear
2024-04
I have not had my windows installed as of today’s date however the process so far has been smooth and painless. I filled out a form on the company’s website on Tuesday April 9th to request an estimate and I received a phone call in less than five minutes! I was scheduled for Friday April 12th to have an estimate done. Chris came out to my home and explained my options thoroughly, measured my windows, and we set the plan in motion. The following week there were additional measurements taken of my windows to make certain they got the right size and as of Monday April 23rd I received an email giving me an estimated date of arrival of May 27th. I am hopeful that the rest of the process runs as smoothly. I will update once the installation has occurred.
Laura Kauffman
2024-04
Great experience this far! Ask for Donna because she is the best! A nice pleasant non "pushy" visit, some company info, a couple of measurements soon and I can let you know how my new custom made windows are!!
Pam Thomas
2024-04
The salesman, Frank, was very nice and informative. He really explained all the options concerning my windows and I feel very comfortable with the purchase I am making.
Zachary Hanselman
2024-01
I called Window Nation because of the commercial I heard on the X driving home from work and was intrigued by their current offer of 50% off all windows and 0% interest for 5 years. I've been wanting to replace our homes windows for quite some time to make some upgrades and get better year round efficiency. I called to set up a consult and it was scheduled for the next day. Jason came to our house for the consultation and wow, what a guy. He was so down to earth and knowledgeable. The consult felt like we were old friends that just happened to be talking business. He knows what he's talking about and is very passionate about the company and products he proudly sells. He never pressured us and we felt so comfortable and confident with our new window purchase! He is the real deal and will recommend Jason and Window Nation to anyone who is looking for new windows!
Chrissy DeLuca Hunter
2024-03
So far everything has been awesome. We had Chris as our salesperson and he was very friendly and helpful. I particularly liked that he didn't try to sell to us by putting down other companies. The price can't be beat. Warren measured our windows and was also very nice. Installation was a breeze. Very pleased and would absolutely recommend Window Nation!
Alexandra Atherton
2024-03
Working with Frank and Window Nation was so incredibly easy! He came on time, was very friendly and polite. Frank answered all of our questions and made sure we knew exactly what we'd be getting from them and their service. From Frank's service to the price, the entire process was flawless, I can only imagine that the install will be just the same.
Michelle Waxler
2024-04
I am beyond elated with our decision to contact window nation. Toni made us feel comfortable and was very knowledgable in helping us decide what would work best for our home and our budget. Also we did not feel pressured into buying or upgrading.
nancy karczewski
2024-03
Met with Tony of Window Nation, the day of buying new windows I have been dreading. Much to my surprise he was fantastic. Very respectful, answered all of my questions, no pressure. It was great !!! Give them a call and ask for Tony K.
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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