4.1 (72)
7337 Wissinoming St, Philadelphia, PA 19136
(215) 332-2228
citywideroofingphilly.com
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hannah Briskin
2023-05
I cannot say enough good things about City Wide Roofing. They came out multiple times to check out our roof to make sure we were approaching the issue the best/most efficient way possible. When we did find the root cause of the leak, they were very communicative around scheduling and the team that came out to fix the issue was quick and very nice. After they completed the work, we were told to hold off on payment until there was another rain to confirm the fix worked - greatly appreciated! I would absolutely recommend City Wide and use them again if needed.Service: Roof repair
Kathy Schachtman
2023-06
I had a roof totally replaced on my 3 story twin along with assorted overhangs and new gutters and downspouts. The crew arrived on time and did the work in 1 day! Everything was left neat and clean. I have gotten tons of compliments on how great it looks. I recommend them 100%!Services: Gutter installation, Roof installation
Myrtle Simpson
2023-07
I wanted to change the old roof but wanted to add skylights on it. I called City Wide Roofing as I saw their work in our neighborhood. Elan was quick to respond and a flexible quote was assigned. The team arrived promptly and gave a reasonable estimation. I am happy with the roof they built and will recommend it to others.
Jordan Knight
2023-07
Elan and John from City Wide Roofing were great to meet with. They were professional and prompt with their work. I have never seen such smart and swift workers in my life. Their behavior was friendly and they fixed the leak in just an hour. Elan and John, you are the best.Services: Roof inspection, Roof repair, Roof installation
Matthew Willis
2023-07
John gave us a fair quotation and kept his end of the bargain. His staff arrived on schedule, didn't demand payment in advance, and left my property spotless. Completely professional, and the outcome is self-evident. I will definitely work with this contractor again because this transaction was very easy.Services: Roof inspection, Roof repair, Roof installation
Andres Patterson
2023-07
When a handful of roofers were called to fix the flat roof, City Wide answered and offered a quote to replace the entire metal roof in a day. Even though the "repair" cost more than I anticipated, I can't be too upset because I received a brand-new metal roof in a week. Much obliged, City Wide Roofing! You've just gotten five stars. Will do business again and strongly suggest.Services: Roof inspection, Roof repair, Roof installation
MILAGRO
2023-06
I have been using and referring City Wide Roofing since 2006. They will always be my go to roofing company. The interaction is a breath of fresh air. Everyone you encounter is polite, helpful, responsive, and very professional. If you ever have any issues they are very prompt to respond to the issue. Great company!! Thanks again City Wide Roofing.Services: Roof inspection, Roof repair, Roof installation
Henry Steinberg
2023-08
City Wide Roofing was an absolute joy to work with. They were responsive, professional and made sure to work with me and my partner to get the best possible repairs for the right price. I would recommend CIty Wide Roofing to anyone who needs work done in the Philadelphia area.
Douglas Gratz
2023-05
VERY PROFESSIONAL and more importantly PERSONAL, they took time to care. This company is great at what they do. I needed my roof repaired and unlike other companies that may just tell you, you need a new roof just for extra money, they were completely honest with me. I had another company come out to look and tell me I need a new roof (Mind you the roof is only 5 years old, put on by a different company ). City Wide instead inspected the roof, found the problem, and repaired it. A new roof was not needed, there happened to be a mistake from the other company who put the roof on. It hasn't leaked since and its rained very heavily this past month. I would recommend this company for any issues regarding your roof!Service: Roof repair
mcdermo9
2023-05
I had City Wide Roofing take care of some shingle repairs and gutter repairs for me. They offered competitive pricing and communicated clearly and professionally. The crew that came out were friendly, moved quickly, and cleaned up after themselves. Can’t recommend this company enough!Services: Gutter repairs, Gutter installation, Roof repair
Brian Wolk
2023-05
City wide roofing provided on time, prompt professional service. They maintained my flat roof in Francisville and completed the job within a day or so. After a minor gutter issue, city wide came back free of service and fixed the downspout which wasn’t even their scope of service. They went above and beyond. Highly recommend.Service: Roof repair
Jackie Foglietta
2023-05
I had leaks in two bedrooms and my kitchen from my roof being so old. The owner of Citywide sent out his men to put a new roof on my home and is working with my financial situation. Since the new roof was put on I have no more leaks. This company was very professional, on time and did an amazing job. Thank you so much.Jackie FogliettaService: Roof installation
Amber Wallis
2021-05
We had a brand new roof done from this company a year ago. Used them for years prior with no problems until we needed them to fix this massive leak.We have severe leaking. Calling them for months, texting too. No response. Completely unprofessional to not communicate with your long standing clients!! Everything has been documented for our lawyer.Update 9/2/20: In response to yours:Your company never secured our roof when the tree fell (over a year ago)??? We in fact had a tree company come out and remove the tree and then your company came to replace our entire roof. Again, this was over a year ago.My husband and I have been calling your company since June 2020. We have spoken with Elan and Jimmy. Jimmy asked for us to text him our address. We did and text him thereafter several times (no response but he did read all of our texts).To date one person from your company has been to our home. We were told a final repair would be done to stop the constant water damage we are having. No one has ever been back out or called us to confirm WHEN this will be fixed. We have security cameras to prove this and have been home due to the pandemic since March 2020.I will state on the record, that City Wide did email us multiple times today after receiving this review. We are in great hopes they do follow through and call us tomorrow to honor our warranty and fix this roof once and for all.Services: Roof repair, Roof installation
Theresa Dougherty
2021-05
I obtained estimates from 2 companies to install a shingle roof on my single home in pine valley. The estimator Jimmy communicated that he would visit the property and provide a written estimate with scope of work. CityWide was not the cheapest estimate I received, however after reviewing the guarantee and choosing materials they contacted me with an install date. The salesperson was honest and upfront that I may have a slight delay due to weather . This was fine with me, I would rather wait for ideal conditions when spending this kind of money.The new roof looks great and the installers did a fantastic job ensuring I had no debris left behind. . Thank you Citywide. I have several properties and will continue our business relationshipServices: Gutter installation, Roof installation
lan lin
2018-05
I've had a fair share of roofers and I have to say my experience with City Wide has been a very good one. Jimmy is very fast in coming out to inspect and giving us estimate and the price is very reasonable. The guys who come out to do the work are very respectful and professional and do very good work as well. The only thing is that customer communication could be better. I understand that scheduling could be hard due to changing weather conditions but it would be good to keep the customers informed of changes.
Mary Taylor
2023-11
I recommend this company, Always pick upPhone.. explains throughly ..this company works with you and I appreciate that ..Its people first and that says a lot about city wide roofing .. 😊
Denise Cruz
2022-05
I handle many things on behalf of my mother as she is unable to do so. On April 18, 2022 (10:07 a.m.), I contacted City Wide. My mom thought she had a leak (which she didn't) & we were aware it has been years since maintenance was done on the roof. Spoke w/Elan who was pleasant & down-to-earth. Elan informed me I would be contacted when someone was available to inspect Mom's roof. Steve called me on April 18th to inform me he'll be at mom's house in 40 minutes. Steve inspected mom's roof & we spoke regarding what needs to be done. He informed me I would get a call to schedule a day to do the work. I did not receive that phone call, however, the gentlemen came to do the work on April 26th. I do not reside w/my mother so I would have to drive down to provide payment. Called City Wide to inform them I didn't receive the call but the workers were present & I had to drive down to my mother's house. My 2 year old nephew had just fallen asleep. Elan told me not to worry about it as he'll send me a link & I can pay on line. That was a relief as I didn't have to rush to mom's house with the baby. Elan stated he would send me photos of the work that was done on Mom's roof. As promised, he did so. Saw many negative reviews & I was surprised because I never had an issue with City Wide. I've dealt w/City Wide for many years & have referred them to others. Thank you Elan & the City Wide team for taking care of Mom. Regards, D.Cruz
Maegan Tomasello
2023-08
I was very impressed with how fast City Wide responded to our estimate inquiry, as well as how fast they were able to get us on the schedule to complete our job. Their pricing is also very reasonable!Service: Roof repair
Greg James
2021-05
I first hired City Wide 10yrs ago at my house in Manayunk to replace my roof and they were very reasonable and competitive. My new home in Rockledge needed a new roof as well and hire City Wide again and have been pleased by their results. I recently had some water from a torrential downpour from my doorway on my upstairs deck leading to the roof, and Tom came out the next morning to inspect and make sure the roof was in good shape. He also gave me his opinion and advice on how to proceed. I am very pleased with the work that City Wide does for their customers.
Catherine S
2020-05
Had a leak in my roof, called City Wide roofing and they were really quick with everything. They gave me an estimate for the roof after what I thought was them inspecting it. Once I contracted them, they came out the following day. I told the roofers where the issue was and asked them if they needed to see it from the inside to make sure that it was taken care of and they said no. The leak persisted even after they 'fixed the roof' and after they came out a 2nd time to check on it they said that the issue was the siding and that they could do it for $2500. I went with them because I did not know what the cause of the leak was and I thought that they would be able to find it an fix it, if they would have thoroughly checked it from the beginning I would have had the siding fixed, instead of the roof. Now I lost almost $4000, still have a leak, and have a room that I cannot use.
Susan Blatt
2013-05
I have contracted City Wide Roofing for two separate jobs & I have found them to be reliable, respectful of my property & reasonable in their estimates. I discovered I had a leak in my roof that was causing extensive damage to the interior of my home, so it was imperative that the repair be made quickly. The on site estimate was made the same day I called & the work was done the very next day. The crew showed up on time & completed the job in a professional manner, leaving my property clean & orderly. They even referred me to a contractor to see to the interior damage the leak had caused. I would not hesitate to contract them again or to recommend them to anyone in need of roof repair or a new roof. Excellent!
Artur Tocilla
2019-05
City Wide Roofing is a great company, very fast and responsive. The guys who came to install were very professional, have been with the company for years, very down to earth and did an excellent job, they cleaned afterwards and the roof looked great. I highly recommend them, reasonably priced, fast and professional service!
Vince Garonski
2020-05
City Wide did work at my business. They came out and the work was not done properly the first time. They promised to be out again shortly but the follow up lingered over a week. When I called to check on the status of the follow up work I was treated like I was bothering them and made to feel like I should not be calling. Well, I wouldn't have to be calling if the work was done properly the first time. The money you may save with this company is not worth the poor customer service.
Denise C.
2018-05
Back in 2013, hurricane wind conditions literally blew a great majority of my roof off where I had water coming in through my electrical outlets. When I contacted City Wide; they jumped on the issue. I was so thankful, I sent City Wide a "thank you" card which they posted on their website under "testimonials". In July of 2017, I contacted City Wide to have my mother-in-law's roof reconditioned. I needed my roof reconditioned as well but my son was hospitalized and Jimmy stated I can contact him when we are ready. Jimmy even checked in to ensure my son was recovering well. I had my roof done with City Wide, my mother, my brother and my mother-in-law. None of us had any issues with City Wide. When the work was done on my mother-in-law's roof; Trish called me to inform me what was done to her roof and I contacted my mother-in-law to translate it to her for peace of mind. I was due to get my roof reconditioned on April 25th but it rained that day. Jimmy called me in the afternoon and left me a VM to reschedule. I scheduled for May 08th but Jimmy called me today that it can be done today. So today I get my roof reconditioned to ensure my roof remains in good condition. I will not be home and I am trusting City Wide to do the great job they have done the many years I have dealt with them. I have read bad reviews on here and I am not saying people did not have a bad experience; I am just grateful the many times I have dealt with City Wide I have not been disappointed and I truly hope that continues.
Josh Blackman
2014-05
Had a great experience with City Wide Roofing, this was the first time I had needed a roof repair and they walked me through the process which made it easy and convenient. They provided me with the lowest estimate with great quality work. For any one else who was in my position I highly recommend City Wide Roofing.
Stephen Rodriguez
2014-05
Worst roofers ever. The warranty is virtually worthless. It will takes weeks for them to come fix their f ups of which there will be many. I've had 3 roofs completed by city wide and all 3 leaked severely within 2 years. They never show up even remotely close to when you schedule a time. Citywide has been ripping of Philadelphia residence for decades. Workmanship is a total joke. DO NOT USE!
Johnny Rdesinski
2017-05
I want to thank Jim for the fast service, and understanding. For the f, up that perry's roofing did. I know i could trust these guys from city wide roofing. Just buy Jim concern about my roof, and he took care of my issue before the next rain storm. And the guys that came out , there like super hero's because of the 28 degrees weather conditions. Guys you did great thanks again
Chris L
2023-05
Seen the billboard on 95, called them up they came out the same day to give estimate, they finished the roof the same day and give me a 10 yr guarantee on the rood for no leaks I highly recommend themServices: Gutter repairs, Gutter installation, Roof inspection, Roof repair, Skylight installation, Roof installation
Ollie “OliversTwist”
2021-05
i ran into an employee during his job and asked him if he had time to look at my roof afterwards, he said, "sure can" and took my number then NOTHING! i'm realistic so i said to myself, well maybe he was busy and forgot..so i called, talked to a man and asked for estimate, he said, "sounds good someone will call you by next day, NOTHING 3 days later! so i guess i'm the fool now, called AGAIN, same man said "i'll have my guy call you" ....4 days later STILL NOTHING! i swear i don't know how some businesses stay in business!! with terrible communication like this I think they did me a favor..blessings come in various ways...unbelievable!!
Matt Panella
2021-05
One star is one too many. The quality of their work is satisfactory at best, but the customer service is among the worst. Also, good luck getting them to stand by their warranty. I’d happily spend double than have to deal with them again.
Monday | 8 AM-4 PM |
---|---|
Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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