3.9 (28)
1005 Pittsburgh St, Springdale, PA 15144
(724) 313-2148
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mandy Steinsdoerfer
2024-04
I am happy to report my positive experience with Panhandle Restoration in Springdale! The customer service was great. Courtney was helpful and good at communicating with me every step of the way. The gentleman that assessed our property (I believe his name is Brad), was knowledgeable—he explained everything and answered my questions. In the past, we had an awful experience with a different restoration company after we had a house fire—so I am grateful to Panhandle for taking such great care of us! The work was completed last summer and the moss on our roof hasn’t returned.
Sharon Geary
2024-03
I would like to express my utmost satisfaction and gratitude for the exceptional cleaning and restoration services provided by Panhandle Cleaning & Restoration. Their services, especially those of Noreen (my first point of contact), Brad (General Manager), and Chris (Estimator) exceeded my expectations in every aspect. They were extremely professional, efficient, and worked hard to help find cost-saving solutions without compromising the quality of the job. Everyone on their team was very attentive to details and provided excellent customer service, even down to the neatness displayed when entering and leaving my home.In addition to their technical expertise, I would like to commend the team at Panhandle for their empathetic approach. Dealing with a stressful and sad situation, their understanding and support was truly comforting. They worked diligently to ensure that my timeline was met, providing a level of service that went beyond expected.I wholeheartedly recommend Panhandle Cleaning & Restoration services to anyone in need. They are a wonderful company with the best customer service and quality work in the business. I cannot thank them enough for all that they did for me and my family.
Matthew Leonard
2024-04
Panhandle did some insurance work for me. From my first contact with Rob Lowe out of the Wheeling office to the top notch crew run by Brad Kelley out of the Pittsburgh office, they were extremely professional and went above and beyond in many ways. Finished product was excellent. Highly recommended!
Daniel
2024-03
One of the worst experiences I've ever had. I don't know where to start. Every part of the process from the initial quote to the final invoicing every aspect of the process was horrible. A car crashed into my house and I decided to hire Panhandle over 2 other companies that would have done the work for less money. I felt Panhandle would be a smoother experience. Could not have been more wrong. Jason the project manager initially told me the work from start to finish would take two weeks. It took over 6 months... They initially dropped off material and let it sit on my lawn for weeks. They would show up maybe once a week saying they had other emergencies to go to.. they went weeks without showing up. would work half a day. It was like pulling teeth to get them to show up. The communication was HORRIBLE. They ordered the wrong material multiple times killing my grass in the process. Honestly I could go on and on. It took them 7 months after the work was complete just to send me the final invoice.. Just a horrible experience from start to finish.
Tammi Harding
2024-03
Leaky pipes caused a huge mess in my kitchen destroying walls and cabinets. Terry and his crew were great! Super helpful, very professional, and excellent work ethic. I now have a beautiful kitchen!! Could not he more pleased.
Bruce Smith
2024-03
The Panhandle personnel, from the estimators, to the project managers were efficient, thorough and responsive. Their communications skills made it very easy to work with them. The quality of theith work was excellent and the costs were very reasonable. I would recommend them to anyone in the future.
Dusty Sandrock
2023-05
tl;dr: AVOID unless you have no other options. It took over a year to have damage repair fully completed, including referring me to a suspicious law firm for collections DESPITE Panhandle repeatedly failing to send me an invoice as requested. See my story below...Panhandle did my emergency board up after a car drove into the side of my house. After speaking with one of their General Managers further, I decided to use them to complete the repairs of interior and exterior damage. The work was good when they showed up, but over the months-long project I do not think there were 5 straight days of work without having the workers pulled away to another emergency project. Even though the accident occurred in August 2020, the work did not start until November of 2020 (which was partially due to insurance delays as well), but this meant that I entered the Western Pennsylvania winter with a large uninsulated wall in my house. Ultimately, the interior work was eventually completed when workers were not being pulled to work on other jobs.I had also worked with them to not only repair the damaged exterior but to replace the siding for the entire house as it would not have been possible to match the old T1-11 paneling in the damaged area alone. Due to pandemic supply chain issues, it took multiple months for the siding to become available. The siding was finally available in June of 2021 but the siding work wasn't fully completed until September 2021. This included weeks where no work was done at all while having piles of debris stacked in my yard.I had originally deleted this review, but in January 2022, Panhandle contacted me for the rest of the payment for the siding work for which I had never received a bill. After a couple of months going back-and-forth with them, in March of 2022 I finally received an emailed copy of the invoice, which made it clear that they had been sending the invoice to the wrong name and address for the past 6 months. I then started receiving communications from a scammy-seeming legal firm Texas asking for an additional $6k in fees in addition to the ~$6k that was owed to Panhandle. I paid the amount to Panhandle and was told they would take care of this legal firm (which seems to be used to pressure people into paying by sending emails claiming to CC law firms in my county for which I could find no other records).Update 11/15/2022: I continue to receive fake invoices for money that was paid to panhandle via check that was cashed by Panhandle. Julie and Nick from Panhandle have been unresponsive. Attached are pictures showing my foundation after Panhandle had "repaired" it, allowing pets to enter my home and requiring me to pay additional money to properly repair and close up my home.Services: General construction, Painting
Jayashree Iyengar
2024-04
The cleanup was great! The cleanup crew was very efficient and accommodative. Thank you!
Aaron Hull
2023-05
This place is a joke. They have been procrastinating on doing the job. Start then take a week break to finish it, yet it was not finished. They won't send a bill until they have a manager to write it up and they don't know when that will be. They love to play games through the whole process. I need them to complete the job including billing to get a contractor in and they dont care about that. They are very reckless in all aspects. In all this is a trash company and I would advise everyone to stay away from them. I will never use them again.Service: Water damage-related cleanup & repair
Lynn Bullions
2022-05
Only three hours after contacting Panhandle, Vince was at my door. I got my estimate within a few days and cleanup began the next day. My Erie Insurance agent recommended them and I am so glad they did. They removed wall to wall carpet and padding and lots of heavy water damaged wooden furniture.I hope my basement never floods again but if it does I’ll call Panhandle.Services: Water damage-related cleanup & repair, Water damage-related mold removal
erin faulk
2022-05
We had water damage in our den from a storm and Brad and his team rebuilt what looks like an entire new room for us!! It looks amazing! The communication was easy and all of the guys were always so receptive to anything we questioned or needed changed! Our home is busy with kids and pets and my family was always a priority even when they were stretched thin! The entire team was accessible and incredibly kind and helpful! We are very pleased with Panhandle!Services: Remodeling, Flooring, Water damage-related cleanup & repair, Painting
Chris Rasmussen
2022-05
One of our bathrooms began leaking overnight, and we woke up to a 3-floor disaster. I was amazed at the response time and the professionalism of not only Vince, who led the job, but the crew (who were very friendly). I mean, who calls people "sir" anymore? Vince showed up in hours to start the process. He did a great job explaining everything (a process that took about 7 days), and began setting up fans. Early the next morning, the crew showed up, and under his direction, started the serious remediation process. The end result: everything damaged was removed and the entire place was dry. They left no stone unturned. I can't thank them enough for their great and responsive work. I'll be honest, I never heard of them before, but a friend recommended them. I strongly encourage you to use them, and would absolutely use them again (but I think we're good now!).Service: Water damage-related cleanup & repair
Hunter Pacek
2019-05
Let me start by saying I really wanted to give this company 5 stars. We were left displaced when a clog in the city sewers lines made it's was to our basement. Leaving 3 and a half feet of water. Though we removed the water our selves it need cleaned and since finished gutted.Panhandle was the only company to return our frantic calls. Bill the supervisor was kind, a straight shooter, which we appreciate. He gave us a rough estimate on the phone, which we accepted, had we not it would have been a week to get an estimate and we just couldn't wait that long. He sent out a crew. They were kind and sympathetic. The had to remove content, walls, and carpet. They cleaned it all up. We were happy it's was about a 9 hour job ! They left . We were told a bill comes in 7 to 10 days. So on day 14 we called. I was told they wait to send bills out until they have a bunch at once. This is where stars started to dwindle. I had a finished basement with a bedroom and play room. I have three children. I need to replace a furnace, a water tank, washer dryer walls, the list goes on. I need to move forward with my home and cannot do that without a bill. I even called to ask if we were in estimate, and they couldn't tell me ! At this point I'm frustrated. The company I was so happy with for removing some of our stress has just added more. Disappointing because the actual crew was wonderful! If you have time to wait and don't have a budget I highly recommend ! But if your a working family who needs to stick to one , don't. You'll be stuck waiting and checking the mail everyday with disappointment.
Maria Levy
2022-05
Used this company when I was moving out of my apartment for carpet cleaning. Scheduling was very easy and quick. On the day of service they showed up, we’re super professional and got the job done quickly. They were very affordable and even helped get stains out of the carpet from my 4 year old.Service: General carpet cleaning
Lisa Earley
2017-05
This company just fixed our living room and master bedroom after a pipe burst. They were very prompt and did an excellent job patching holes in the plaster of my 1920s house - looks like nothing ever happened! I will definitely use them in the future and highly recommend.
Chad Mullin
2022-05
Never submitted the bill to the insurance company. Sent me mail with a bill multiple times. And, still waiting for them to return or refund me for my personal property that they took or misplaced.
Edward George
2019-05
Friends had a bar burn an they got the job . I work const an travel across united states. I stopped to help or see whatsgoin on . Very inexperienced workers didnt know how to set up pump jacks had to google that an was slow .
Paul joanou
2022-05
We have used Panhandle for remodeling, carpet cleaning and various other projects around our home. Great work and great service.
Constance Fusaro
2022-05
Panhandle did many of our clean-ups when I worked for Giant Eagle. Very timely and professionalServices: Water damage-related cleanup & repair, Fire damage cleanup & repair
Simply Mister
2023-05
I was hit by one of their company cars. It was their employee fault. My car was totaled. What did i get in return?
Maureen McManus
2022-05
They were quick, friendly, and the best price in town!Service: Water damage-related cleanup & repair
Judi Damon
2022-05
They were on time, polite and did a good job.Services: Water damage-related cleanup & repair, Water damage-related mold removal
Bob Oltmanns
2024-05
The people at Panhandle Cleaning & Restoration were a HUGE help to me in addressing water damage in my condo. They were responsive, true professionals in every phase of the project and left the property looking better than ever. The project managers explained the process and were a great help to me in navigating multiple insurance claims. If I ever have property damage again, I'm definitely calling Panhandle!
Monday | Open 24 hours |
---|---|
Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Roofing Contractors in USA
Discover an extensive listing of reputable roofing contractors offering their services across the country. Locate dependable solutions for your residential or commercial roofing needs with ease.
Broswe by Population