4.9 (700)
20 Lenox Ave, East Stroudsburg, PA 18301
(570) 476-7515
naumaninc.com
Service options
Offerings
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Karin
2024-04
Tom was friendly and helpful. He showed up every time and on time. He did a beautiful job painting. He kept it all very clean and was respectful to our home and pets. I am so grateful for his help. Thank you!!!
Monica Ryan
2024-04
Nick from Nauman did a great job! I needed some advice and an estimate on an HVAC system and he took plenty of time evaluating the system. Most importantly Nick explained the issues and made sure all my questions were answered. I would happily refer Nick and Nauman if you are in need of assistance.
Miro Niestepski
2024-01
I recently had the pleasure of experiencing outstanding service from the heat pump technician at Nauman. From start to finish, the entire service was a seamless and pleasant experience, leaving me thoroughly impressed with the level of professionalism and expertise demonstrated by Mike the service guy.Throughout the service appointment Mike exhibited a deep understanding of heat pump systems. He took the time to explain the intricacies of my specific unit, addressing all my questions and concerns with patience and clarity. His expertise was truly evident as he diagnosed and resolved the issue efficiently.What truly set this technician apart was his attention to detail and commitment to going above and beyond.Not only did he fix the immediate problem with my heat pump, but he also took the initiative to perform a thorough inspection, identifying and addressing potential issues before they could escalate.Overall, our experience with Mike from Nauman was nothing short of exceptional.
Rob Everhart
2024-03
They try to rip you off on repairs, watch out! I recently had them out for a noisy furnace. Their tech came out and diagnosed a bad draft inducer, makes sense that this is where the noise was coming from. Their tech broke my gas valve while servicing the unit and wrote it up as the gas pressure not being correct as the reason the valve needed to be changed. The unit was cycling properly so this sounded far fetched but we ended up paying $579.00 (on top of the $89.00 diagnostic/dispatch fee) that day to pay for the part and four extra hours of labor and still not having addressed the noise (way too much for a gas valve and labor to replace).I was then sent a quote for $795.00 to replace the draft inducer which was what the problem had been all along. I looked up the price of the draft inducer and found it online for $142.53. I ordered the part and replaced it myself in 25 minutes, never having worked on a furnace before or ever replacing a draft inducer. I had asked for a price breakdown of the part and labor on the quote and was given a song and dance about how that wasn't really possible which is insane.I pointed all of this out to their Service Manager (person who told me they could not give me a part and labor breakdown for the quote) who only acknowledged the part of my email where I wanted to cancel the monthly HVAC membership my wife had signed us up for with Nauman in fear of being ripped off in the future.Watch out for places that do this and ask for your quotes to be broken out with the part(s) and labor separately. If a company is unable to provide this then run.
Al Bee
2024-03
Very good and reliable company. We had a plumbing emergency on a Sunday. They sent someone (Gary) right away to diagnose and fix the problem. Thank you guys so much. We look forward to using you for our ductless system, soon!
Shaun Thompson
2024-04
Mr. Mistah Williams was incredible. He kept my wife and I updated as he progressed through our HAVC Unit and ultimate repairs. Extremely professional throughout the visit. In the event that we have issues in the future we hope Mr. Williams is assigned the call.
Roxanne A.
2024-04
Update 4/22/2024, had my A/C system serviced today, as usual the service tech, Nick, did a great job. I also appreciated that Nauman called me to schedule the service. The Comfort Club perks are very good.Update 04/04/2024, Nauman Mechanical continues to do a great job! I am happy with their service.(Original Post). Nauman Mechanical does a great job servicing our furnace and a/c unit. The technicians are always professional and clean up afterwards. They have given us no reason to not continue to use their services. Nauman keep up the good work!Service: Heating system maintenance
Annie Mack
2024-02
Gary came out to do an estimate on our home which had a lot of old rusty pipes and bad connections. Couple of weeks later the work was scheduled but our pipes froze in the meantime. Gary showed up exactly as promised, was awesome and walked us through the whole process. Everything looks 10x better than we even thought pipes should look. Thanks so much Gary and Nauman team!!
Jonathan Graham
2024-02
Excellent service. Heat pump stopped working properly and Kris was onsite within an hour or two of me calling. Kris was very knowledgeable and walked me through exactly what the issue was and different options available to me. Pricing is reasonable. Would definitely recommend.
Bones McCoy
2024-01
I have used Nauman several times now, for plumbing and HVAC. They are not the cheapest but they're not outrageous either. However, they are top notch professionals who do high quality work so I intend to continue using them. By fixing it right the first time they are saving me money in the long run. I'm very satisfied.
Joseph Pizzano
2024-04
Vincent did a wonderful job. I would buy him for my team anyday! I'm very pleased with his hot water heater replacement and the entire Nauman experience!
Jean Sierra
2023-12
I selected Naumann to convert my oil boiler to gas, which I use for heat and hot water. From the onset, which was meeting with their Specialist Dave for options and quotes, to installation by Shane and Zach the process was amazing. They were far and away the most cost competitive providing financing if needed, or a percentage off if not. The installation took two days and the technicians made sure I still had heat and hot water between those two days. The unit itself and the workmanship look like a work of art. They brought me through how it would operate including a new smart thermostat that can be operated from anywhere. Bottom line - I would highly recommend them for your home needs. I would contact them again for projects I have planned for next year.
Scott Mirkin
2024-04
Another good experience with Nauman. Had a couple of minor plumbing issues and Vincent handled them without a problem. I discussed a couple of plumbing upgrades and he explained various options. Highly recommend Nauman.
Rose Hewitt
2024-04
Level of professionalism and quality of work far exceeded our expectations. Tom was extremely knowledgeable in every aspect of the work that we needed done. I would not hesitate to call next time repairs are needed. He made a custom molding/chair rail to match the existing one that we have and it is absolutely beautiful! Doors were also weatherized, and pipe repaired. Eastern Monroe Public Library thanks you :)Scheduled for another job of fixing a door that was stuck closed. Again, extremely happy with the quality of work. Everything completed and 100% satisfied. Thank-you!
Derek. C Hooks
2024-03
Today's service by Mistah was again a pleasant relief. He conducted insightful, informative, and courteous service for our maintenace. He left our heating system in a comfortable, satisfactory condition and provided solutions to our concerns. It encouraged our memmbership in the Comfort Club.2/8/24Today's service by Vincent was greatly appreciated. Hi s arrival was prompt. He diagnosed our problem quickly and provided relief for our worries. He was also courteous, thorough, and gave useful advice. He carried out our 'Comfort Club' inspection in detail with suggestions that gave foresight to future maintenance choices. Once again, this service made it a satisfactory day.
Scott Bowles
2024-04
The Nauman Team was great. Reacted fast to get the new hot water talk installed. Should out to Vincent Vidal for great work getting this done so fast! ”
Joseph Borden
2024-04
Tom is a great tech and family man. The power washing of the chimney set off the roof and gave my wife and I a brand new house.
Raul Aledo
2024-04
Very professional , informative and prompt. Has come a few times to our house to service our HVAC system and has done a great job.
Rob Petit-Clair
2024-04
Vince was super nice and had a pleasant personality. He explained the work and completed it quickly. Afterward he told me his findings once the toilet was removed and about the wax ring he installed.
Steven Kaldany
2024-01
The tech Kris was top notch. Professional and thorough. The only complaint I have is the price I was quoted for my entire HVAC service was around $50 less than Kris’sOverall a pleasant experience
Denilee Curry
2024-04
Had my second experience with Nauman Mechanical today - Anita in the office is wonderful to deal with and Mike the technician they sent out was very professional and extremely knowledgable. I would highly recommend Nauman Mechanical.
Barbara Oneill
2023-12
I'm very happy with this company and all of the technicians. I ended up with a somewhat tricky issue to diagnose but they stayed at it until everything was resolved. I've now had 5 or 6 different technicians at my house and each one was professional, diligent and stayed at the job until it was completed. I definitely recommend them.Services: HVAC system repair, HVAC system maintenance
Samuel John
2023-12
Gary Nasca is simply the best plumber in PA, in my opinion and experience with him. Best price, best customer service, best installation of an acid neutralizer, water softener, UV light disinfectant, and two 50 gal short boy heaters, and it's worth mentioning a second time, the best customer service. Thanks Gary for going about and beyond with providing easy to follow instructions and advice on the many other troubleshooting questions I had for issues around my home. As a new home owner, I'm excited about having Nauman companies and Gary as my go to people for all my home service needs.
Anthony Smith
2024-04
Great Tech ! Super communicative and was able to explain everything to me. Took his time and did a thorough spring check up. Highly recommend!
Julie Zemkohen
2024-01
We chose to work with Nauman for our kitchen project, and are so glad we did! We had a lot of back-and-forth with Chris as we were figuring out the specifications of our project, and he/the team were very patient & understanding in the process. The only hiccup came about when the project was delayed in starting, which made us a bit nervous, as we had a hard deadline to keep. We spoke with both Chris and John about our needs, and they were able to make and keep a firm commitment to an adjusted timeline that worked for us all.The work itself was so smooth - different teams came by for different aspects of the project on most days for a 3 week period. This project involved taking down a wall, replacing countertops and tile backsplash, and installing a new sink. Not the biggest project, but we were floored by the attention-to-detail and craftsmanship of the finished product. There is truly no evidence that the now-absent wall was ever there, and we're so happy with the new kitchen elements that Nauman/their teams installed.We have loved working with Nauman over the last few years, not only because of the consistent, high-quality results, but also because of the interpersonal skills of all of the team members who have come to our house. We have never experienced any of their team members saying or acting in a way that made either of us feel uncomfortable, which is really noteable, based on our experiences with other service providers in the area. Working with Nauman may cost us slightly more than what we might pay for other service providers, but we are happy to do so in order to be confident that the end result is going to be something we're happy with, and that we'll be treated well along the way. Thank you for all you do!
Craig Hofford
2023-11
Kris was early and efficient. We enjoyed his enthusiasm for the scheduled service. As new owners of both oil heat and a heat pump, he was eager to answer all our questions on the coordination of our heating needs as we enter the Pocono Mountain winter. Great job!Services: HVAC system maintenance, Heating system maintenance
Mercedes Gonzalez
2024-03
Mike showed up this morning to service my mini splits. As always, He arrived promptly at scheduled time. Excellent service Thank you Mike!
Ro Leighton
2024-01
We are very happy with Nauman. Nick who came to service our mini splits was very knowledgeable and explained everything he was doing. He was also very personable and friendly. We are on the comfort plan which is amazing for the price, to have someone come two times a year for the mini splits, and an additional time for a plumbing inspection. The prices for additional services are very fair and affordable, plus Nauman can work with you on a payment plan which is very convenient. Nauman in general is very communicative by email and text to remind us of upcoming appointments as well as send contracts, receipts etc. My husband and I recommend Nauman as the number one choice for mini splits and all your HVAC needs. Nick also mentioned they have started a handy man service which is so great not to get stuck and robbed by a fly by night business.Most importantly we are super thrilled to get away from R.J. Groner, who ripped us off for 6 years whilst not providing appropriate maintenance and therefore degrading our mini splits. No one there ever knew what they were doing. No one but Nauman ever took the units apart and put them back together cleaned and inspected thoroughly.RJ Groner didn't even screw parts back in properly, and that's the least of the problems with them.Thank you Nick, and thank you Nauman for being honest and fair. We truly appreciate it. We are Nauman Customers for life!
lynn bartleson
2024-03
Took plenty of time to explain not just our specific project, but also answered tons of questions I had about ductless systems in general. Had a very good sense that we wanted the end product to not look "obtrusive" inside or out.
Jeanette Jin
2024-02
Jeff, the technician, from Nauman Companies is great. He is effecient, knowelegable and very friendly. I have been using the company for many years for maintenance. Always happy with their service.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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