Risk Free Home Improvement

Rhodie Rideshare Guy Gerry

2024-03

Sean,Matt, and the team are absolutely amazing over the last 3 years.They have done 3 separate properties for me. Each one was done on time on budget and extremely efficiently. From estimate to clean up they did an amazing job.What I was Most impressed with was.I had called them about a year and a 1/2 after they did one of my roofs.A plumber had moved the stack pipe in the seal on top broke.They not only came out and identified the problem but they also fix it for me without charge. I can't say enough good things about Risk Free. They even have a pleasant receptionist when you call. Thanks, guys.It's always a pleasure to do business with you.

Iceberg Slim

2023-11

Top notch roofing company who’s been doing it for a while!! Beautiful roof completed on my house. 30sq roof done in one day start to finish. Excellent cleanup. They assisted me from beginning to end. Laura is awesome!! Rest assured you are in good hands with these guys!! They help with insurance communication, adjuster appointment, etc. I had a 25yr old roof with wind damaged shingles and a slight leak at a vent pipe, now I have a brand new 50yr roof that looks beautiful and dry as a bone!!

Kathleen Dyer

2023-12

Our experience with Risk Free Home Improvement was outstanding. The team was professional & their follow-up was outstanding. The quality of the work was also excellent. We are totally pleased with our new roof.K & D Dyer

Bruce Daigle

2023-04

We found Risk Free in a local newspaper ad, which touted their ability to provide a new roof for qualifying customers at a cost of $4,000-5,000. Well, if it sounds too good to be true, it usually is.We had Kevin come out to assess our roof and I answered his questions. He assured us that we not only qualified, but that the process would be quick and easy. He explained that once we filed a claim, which he would help us do, our insurer would assign an adjuster who would send out an inspector to confirm the damage they had identified, and that all this would happen within a week to ten days. He was confident that our insurer, with whom he had worked many time before, would approve the claim. In fact, he said that he was "99.9% sure" that our insurance company would cover the cost of a new roof, estimated at about $18,000 total, which would all be covered except for our deductible plus $4,000 (for 'upgrades') for what he said was 'wind damage' that they had found.Well, that's not what happened. The inspector, who was subbing in for the person Kevin had anticipated, filed a report that said that the damage Risk Free had said was caused by wind was instead caused by 'human activity.' This was interesting, as no one had ever been up on our roof in the areas that they had identified. Our insurer then brought in an independent company to verify this report. When Kevin and Sean heard about this, their tone changed completely. They were now convinced that our claim would be denied, as they said that this independent company was a 'hired gun' that insurers used to deny claims. They were so concerned by this news that they hired another inspector from our insurer - on the side - to assess our roof. This person reported to them that the damage was likely caused by "a racoon" (how it got up on our roof and selectively damaged shingles yards apart remains unknown).To their credit, Sean and Kevin assured me that if the claim was denied, they would put a new roof on our house, as specified, for cost - in our case, $10,400. But when I received an email notice from our insurer that our claim had indeed been denied, I forwarded it to them - and never heard back. Several days later, I called their office and the secretary assured me that she would have them contact me asap. But they never did.After a few weeks, I asked around to find another roofer, and brought in Dan Keefe from New England Chimney & Roofing.He quoted me a price $800 less than Risk Free's "at cost" price. And the materials that NECR used were superior to those that Risk Free had planned to use (I checked it out). They did a terrific job! I highly recommend them.Oh, by the way, while I was asking around, several contractors referred to Risk Free and other such companies as 'storm chasers.' I'd probably use another term.

Michael Luciano

2022-04

We've owned our home for over four decades, and although I do a lot of my own work, we have hired contractors over the years. Many of our experiences with other contractors were less than great, so we were extremely happy to deal with a professional company like Risk Free Home Improvement.Every one of the people we encountered were respectful and helpful in every way. The crew came, installed a great looking roof, and did an exceptional job of cleaning up. Everything went as planned. Whenever I had a question, it was addressed promptly and explained to me in detail.Today, it is rare to encounter an organization that still places quality, customer service, and a solid guarantee side by side.Thank you!Services: Attic venting, Roof installation

cindy gallant

2022-04

I had damage to my roof from the various wind storms and needed to replace my roof , I called Risk Free Home improvements and first spoke with Laura who was fabulous and very accommodating to my hectic schedule . Kevin and Mark came over at the time and day they said they would , they got on my roof and told me what I needed and how to proceed . There were no hidden costs , I made the initial call to my insurance company and they did the rest . When the adjuster came they were there to handle that as well . When it was time for the roof to be replaced they brought over samples on the weekend for me to decide what I wanted , as Kevin said , make sure you pick out what your going to like as you will live with that for many years . Laura on Monday called me with my final decision , we went thru the final process and today my beautiful roof was installed with Mark overseeing the whole project from start to finish . The roofers were extremely hardworking and professional and the clean up was amazing , let’s just say my yard looks better now then when they started . I highly recommend this business to anyone in need of a new roofService: Roof repair for storm & wind damage

Patricia Gronn

2021-04

Sean and his crew were outstanding and very professional! He explained to me in detail the process and quality materials used for my new roof. I love the color of Timberline shingles I selected, Barkwood. It is a beautiful rich dark brown color. I was amazed they finished my roof in 1 day. I would highly recommend Risk Free for your next roof. You will not be disappointed!.Service: Roof installation

Charles Stoeckle

2022-04

The team was excellent from inception to completion. They guided us through the whole process as we have never had to go through it before. From Laura always making us smile when we called, to Sean, Mark, and Kevin coming out to the house to inspect, assess, and advise we were always comfortable. They took the time to explain to us every aspect of the process and kept us informed of how long things would take. When the day of the physical work came, the crew arrived early, stayed late, and came back to finish up the next day. They tackled all the "unique" challenges our roof had to offer. Clean up was excellent. Our expectations were exceeded by the Risk Free team every step of the way. It was as easy as apple pie.Services: Gutter repairs, Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Jenna Robenhymer

2021-04

Sean and his team at Risk Free Home Improvements went above and beyond after our roof was damaged. They helped us go through the insurance claims process and were available to assist with every question we had. The quality of work performed to replace our roof was excellent with constant updates and checking in during the installation and at the completion of the project. I would highly recommend Risk Free for any home improvement needs.Service: Roof installation

Michael Bernier

2022-04

This company is OUTSTANDING..!!! The experience I had with them was extremely professional and the quality of work was exceptional. They went over and beyond to finish the project and satisfy our needs.Just recently I got a call from my father telling me he had a roof leak during a rainstorm... Water was dripping into his second story bathroom flooding the floor. I called Kevin at risk-free home improvements who I've dealt with in the past and within 10 minutes he was physically responding to the call during the rain storm to help identify and rectify the problem.I would highly recommend this company to any friends or relatives in need of any roofing repairs.-Michael-Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Chris Pinault

2023-04

The customer service from the whole team at Risk Free is fantastic. They were always responsive, professional, and answered all of my questions. Laura in particular was patient and incredibly friendly and helpful. I am also pleased with their craftsmanship and their roof warranty is excellent.Service: Roof repair for storm & wind damage

Salvatore Privitera

2021-04

When I saw the quality of the work Risk Free Home Improvements had done on 5 other houses on my street, I felt good about contacting them to replace our roof. Sean, Marc, Kevin and Laura were all very helpful during the initial process. They answered all my questions, dealt with the insurance and the town permit.The roof was started and finished in a day and a half. The crew was extremely careful with the house and property and dealt with any and all problems encountered without asking for additional payment. They even re-shingled the small roofs above our bow windows without us mentioning them. Afterward the yard was cleaned completely like they were never here.They asked for no payment up front and waited patiently for the insurance payment. Our part of the total cost was way lower than I ever expected. If you need a roof, this is the company to call.Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Richard Wallace

2021-04

It has been over four months that Risk Free Home Improvement replaced my roof of 29 years. As part of the replacement they also installed two replacement skylights. On the day they arrived to do the work it was like a small invasion of professional roof repair craftsmen. In all there were 18 men and women working on the roof. My roof is 4,500 square feet or 135 bundles of shingles. I expected it to take a day or so to do the job. By 10 AM the old roof was removed and the new roof was being installed. By 4PM the job was completed along with the two replacement skylights.On completion of the project myself and Kevin, the owner, walked my property as a close out inspection. Not a nail or any kind of debris was to be found anywhere. They left the site spotless. At that time I told Kevin that I was "elated" with the work they did. He said that it was the first time he had ever been told that phrase. Not only did they do a fantastic job, the crew was respectful of my home and property.Last week I went up to clean the gutters I did an up close inspection. I noted that the rows of shingles were evenly spaced but were in perfect alignment. The exposure of the front roof was equal to the back roof of the house. As someone who has done roofing in my younger years this told me that the work was done by true craftsmen who took pride in their work. I have had ice dams with no problems, driving rain with no problems, 70 mph wind and still no problems.Risk Free Home Improvement did not ask for one penny when we signed the contract. I would not hesitate to have Risk Free Home Improvement to work for me on any project again. Let me just say "FANTASTIC". Ten stars in my opinion!!!! I am truly "elated".Services: Skylight installation, Roof installation

Patty Wilson

2021-04

Risk Free is a fantastic company. They are friendly, caring and professional.The process from my first meet with Sean and Marc to the completed roof was seamless.Sean worked directly with me and my insurance company helping me navigate the process. Marc met with the insurance adjuster at my home and their dad Kevin was on site for installation.I can’t say enough about the foreman José and the crew of both women and men that Risk Free has working for them. After working their butts off all day, the finished product was beautiful! The clean up was impeccable.I couldn’t be more pleased with my new roof.Thank you Sean, Marc, Kevin, José and the best crew ever!Services: Skylight repair, Roof repair for storm & wind damage, Roof repair, Roof installation

Lynn Ousley

2023-04

I was extremely happy with the professionalism that Kevin and his team demonstrated. The shingles on my roof was replaced in two days. It came out beautifully and I was not left with a mess. The process from start to finish was easy and straight forward. Kevin delivered on everything he promised.Service: Roof repair for storm & wind damage

Diane Whalen

2021-04

Sean & Mark King were professional and at the same time very easy to communicate with. They returned calls and followed up with us in a timely manner. The days their team was here it was a really hot summer weekend however their team work very hard to get the work done in a day & a half! Our roof loojs great! They cleaned up extremely well after all was done. We highly recommend Risk Free Home Improvement!

Greg Bruno

2021-04

Working with the risk-free home improvement was absolutely amazing. From start to finish the process was easy and they helped me all the way through. I needed a new roof due to wind damage and they were able to help me in a timely manner. They were able to take my old roof off and install the new high quality one in one day and it looks great. Highly recommend them to anyone!Service: Roof installation

bill white

2020-04

I had some shingles blow off my house last year and wasn’t sure how to handle it. A friend told me about Risk Free Home Improvement and that he had a good experience with them. I gave them a call and Mark came right over, he told me that I should contact my Insurance company and see if I had a claim. The process was seamless. Mark was there every step of the way. Within a few weeks the roofers were at my home and they began to strip the roof. Turns out, the roof had three layers of shingles on it. But that’s no problem for these guys. They didn’t skip a beat. My roof was completely finished in one day. Mark from Risk Free Dealt with my Insurance, not one hassle, the guys cleaned up to the extent that you would not even know they were there. I highly recommend Risk Free Home Improvement. They did fantastic work from start to finish.

Annie

2021-04

I could not be happier with my new roof! Had a couple of windy storms last December and it started leaking. Great timing! Just before Christmas! Sean, Kevin and Mark could not have been nicer. So helpful and positive. Ended up being a long road to get the insurance company to agree, but they finally did, and yesterday we got our brand new roof! The crew was the hardest working group I have ever seen! They were here working and then cleaning up over 12 hours! So much pride in their work! Even made sure my neighbors yards were cleaned up! I was most worried about that! Thank you Kevin for putting up with my nervousness about the neighbors yards. You all did a great job cleaning up afterwards! Immaculate!! Thank you all so much! We got a beautiful, affordable, lifetime guaranteed good in just one day!

Sara Houghton

2021-04

One of the easiest homeowing experiences I've had yet! Sean and Marc took care of every detail for us, including dealing with the insurance company. They showed up when they said they would, did a fantastic job and left my yard cleaner than when they arrived. Knowing I have a quality, guaranteed roof that I won't have to worry about again it's amazing. Highly recommended!

Brandy Brown

2019-04

Risk Free Home Improvement was a joy to work with. We had our kitchen redone including removing a wall to open up the space. Sean and his team are the best. Their designer John had some great recommendations including the wall removal. The carpenters Joe and Bill were really nice to our dogs and our young son Robert. They kept the space spotless during construction and they finished ahead of schedule.We called Risk Free Home Improvement again when a tree fell on our roof during a storm. Again they were great. Sean's brother Marc worked with our insurance company to make sure that they paid properly for everything to be replaced. Initially our insurance company only wanted to pay for a roof patch but Marc stayed on them for a couple of months actually and he eventually got them to agree to a total roof replacement.I would recommend Risk Free Home Improvement to anyone and everyone.

Rupal Dasilva

2021-04

I hired Sean and Mark of Risk Free Home Improvement after seeing their work be done on my neighbors house. They are extremely professional, responsive and give you complete information regarding payments, insurance the works of it all! Not only do they do the job but watching how they operate from being time conscious to leaving your property cleaned up is impressive! I watched Mark hand pick the nails off my grass...you don't see many companies give that much attention or care these days. I HIGHLY recommend Risk Free Home Improvements, you won't be disappointed!! Thankyou guys!!!Services: Gutter repairs, Roof repair, Roof installation

Jim Queenan

2020-04

They assisted us in filling an insurance claim for our roof replacement. They handled all the paper work and negotiated a price with the insurance company. The kept us informed along the way. They returned every call within 5 minutes. Their crew was extremely hard working. They gave us a choice of colors of GAF shingles. The roof is beautiful. They cleaned up immediately After finishing each day. They removed two layers of shingles and 90,000 nails. I can’t find a single nail. Great service. Friendly and responsive a great company to work with.

Debbie Mariotti

2020-04

Risk Free Home Improvement is the best contractor that we have ever dealt with. They replaced our roof in 1 day and the yard clean up was as thorough as a landscapers spring clean up. I strongly recommend Risk Free to anyone that needs to replace their roof. Thank You to Sean and his entire team.

Meghan Brousseau

2020-04

Our roof was really old with 3 layers of shingles and lots of storm damage. We didn’t have the cash on hand for such a big job and were really in a bind given the state of our roof.We received a packet at our door on how we could get a new roof. It really seemed to good to be true but we had nothing to loose so I called the number. Low and behold Sean and Mark came to our house explained how they could help us and due to the recent damage from high wind we could utilize our homeowners insurance. It would be totally affordable and doable for us. 3 weeks later a gorgeous new roof for a fraction of what we thought it would cost us. Fantastic job by Risk Free, I would absolutely recommend them to anyone!Literally the only time it wasn’t to good to be true.

edwinrubiofilms

2020-04

A few days after a wind storm I found a packet in front of my door. Risk Free was surveying the neighborhood and spotted some shingles on the ground. I was a little hesitant to call thinking it was some sort of scam.Not only where they able to replace my whole roof at no cost to me but it was the best customer service I have ever had.Marc & Kevin really where great. They came to my house multiple times to explain the process. Every time they came they where on time and I never felt like they wanted to rush things.On the day of the roof installation Kevin supervised every step until it was completely done.Most contractors I have worked with before take a deposit upfront, then they come in and do a little work here and there for weeks.They insisted that I didn't have to give them the insurance check until the work was finished and that I was 100% satisfied.Im very pleased with the result.

Building Manager

2023-04

I cannot speak to the actual roof as I have not seen the repair, but what I have seen does not inspire confidence. They are professional and earn your business, however they have workers who are not true professionals doing part of the work. They left a balcony wobbly, a rail sticking out, did not seal with lead or caulking where wood meets shingle. I could have done a better job. The professionals who know are not actually doing the work or properly supervising their workers. Sitting in their trucks while the work gets done doesn't count.

Lynda Parker

2021-04

The whole process was so easy . They came and explained what they could do to help me get a new roof. They quoted me a price with no pressure telling me to think it over and call when I made a decision. They did not want money upfront. They said they only collect money when the job is done. They were kind ,honest, professional,and on time. They did a great job and we couldn't be happier with our new roof. I recommend them to everyone! Thanks again guys!!!!!

David Stenberg

2021-04

Sean and Mark and Kevin and the installation crew at our home were off the charts outstanding in every way. The service, quality, attention to detail, attitude, timeliness…were the BEST we have ever experienced on any home improvement project. We are BEYOND satisfied and will go out of our way to recommend Risk Free Home Improvement to everyone we know. THANKS everyone…GREAT job. Dave and LouService: Roof installation

Carissa Abbey

2020-04

Our home suffered damage after a severe wind storm and Risk Free was able to work with the insurance company to replace our roof at no cost to us! Such a blessing to not have to worry about how to afford this project with two little ones and only one income. Mark did a great job communicating with us every step of the way and making sure that we felt comfortable and were taken care of throughout the entire experience! The Kings seem like a wonderful family and I am so happy that we did business with them. I strongly recommend this company. We are very happy with the end result too!