4.6 (429)
1815 Post Rd, Warwick, RI 02886
(800) 474-4493
rihi.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Susan Rogers
2024-04
We recently had the roofs on our home and garage replaced by RIHI. Being an old Victorian home, the gabled roof is steep with decorative touches including a turret. All work was completed to specifications according to expected timeline. RIHI has their own roofing crew including finishers and we can truly say the crew was amazing to watch. Each person worked as hard as the next and was meticulous in completing the details of their tasks that day. It was very apparent the crew also was trained to follow safety precautions and they worked as a team to ensure each other’s safety. They also made every effort to clean our property as well as our neighbor’s properties. Anything that needed to be repaired before laying new shingles was done without delay and correctly. We had nothing to worry about on this project which in this day and age is pretty remarkable. Truthfully, we have never seen a crew work so hard and for so long on a daily basis. We would wholeheartedly recommend RIHI; they know what they are doing with their crews and roofing!
Daphne Kim Roderick
2024-03
We had the pleasure of working with Lou on our recent vinyl siding inquiries for our Rhode Island home improvement project, and I must say, his knowledge and expertise were truly impressive. From the moment we started discussing our needs, Lou demonstrated a deep understanding of the products available, the installation process, and how to best meet our requirements.Lou's guidance and recommendations were invaluable in helping us make informed decisions about our vinyl siding options. He patiently answered all our questions, provided detailed explanations, and offered insightful advice that made the entire process much smoother and more manageable.Not only was Lou incredibly knowledgeable and professional, but he was also an absolute pleasure to work with. His friendly demeanor, approachable nature, and genuine willingness to help truly stood out. Lou made us feel comfortable and confident in our choices, and his positive attitude made the entire experience enjoyable.Overall, I cannot recommend Lou highly enough for anyone seeking expert advice on Rhode Island home improvement projects, especially when it comes to vinyl siding. His expertise, professionalism, and exceptional customer service make him a standout professional in the field. Lou's dedication to his work and his clients truly sets him apart, and I am grateful to have had the opportunity to work with him.
Robert Kubica
2024-04
Heather stopped by to review our tub to walk-in shower project. She took the time to understand our concerns and requirements, asked pertinent questions, and then reviewed our options with us. She seemed to be as excited about our choices as we were and helped us understand why RI Home Improvement was a good choice to work with. She really took the time to make me comfortable about the process and we never felt rushed or that they wanted to move more quickly and get to the next job. We appreciate her kindness and professionalism.
Ashik Kannan
2024-04
RIHI visited us for a window replacement demo at our house and gave a very informative presentation. Lou was wonderful, he respected our time and made sure that we knew what the product would be made of. We are yet to decide on the purchase but RIHI is definitely a company we will go with.Thanks for being cordial and respectful while visiting us and making us comfortable through our the demo and quoting process
Dave Thomas Of Wendys
2024-04
I had them do my roof years ago and they did a great job, especially cleaning up! Now it is time for windows replacements and I am very impressed with their quality. I put in 3 of my own windows and I just cannot compare with their quality, and of course the speed that they can do the work compared to a DIY guy like me. I have delivered windows for 2 companies as a truck driver also. RIHI has EXCELLENT quality windows! I have ancient windows in my home and worry about safety, primarily for my wife. My windows can break fingers! That is truly expensive.I am very pleased with the honesty of their presentation as well. They are particularly careful to ensure quality of their products. You will be happy to use their services. Great quality for a very good price.
Greg Fickle
2024-04
I inquired about windows and wanted to get information. I'm a designer working with a client on remodeling his home. They refused to work with me and said they only work with the homeowner directly. My client is extremely busy and doesn't have time to deal with these types of decisions and trusts me to make them on his behalf. The representative told me to go to Home Depot or Lowes. Really?? It is a 3 million dollar home that we need 36 new windows for. I asked her if she's okay with loosing a sale and she said yes. I'm truly perplexed. Do better as a company. Very disappointed.
Kaytee Canfield
2024-03
We had a very positive experience with Ed M. in the quoting process for getting vinyl siding for our house. Ed was transparent, patient, and not pushy. It’s still an expensive project, but we were grateful to know that the discounts were based on specific categories rather than our individual negotiating approach. We appreciated that he gave us a second to decide on the next steps privately, and gave equal attention to both me and my partner throughout the meeting. We’re hopeful the installation will leave us with just as positive of an experience.
James Dorney
2023-06
Rhode Island Home Improvement did an amazing job siding my house. They were fast and paid close attention to detail on all aspects of the job. The product they used was top notch and I have been getting a lot of compliments on the color and design. The crew cleaned up everything when they were finished and the product manager Mike was in communication with us every step of the way to explain and solve any questions we had along the way. My home is also better insulated and feel less drafts and the inside of home is less affected by outdoor weather. Thank you RIHI for making our house a home.
Neil Parrott
2024-04
Darren was very polite and thorough during our time. He explained everything to me to ensure that I was fully prepared and equipped to make the decision that worked best for me.I highly recommend that anyone looking to have work done reach out to him at RIHI. Do yourself a favor and get the facts before making your final choice.
Mia Bekemeier
2024-05
Anthony and Randy took the time to explain our options and walk us through the steps needed to replace our siding. They listened to all of our questions and made sure we had the best deal possible to move forward with our project. It was a pleasure working with them and we are looking forward to the team coming to start the work.
Vidhyashree Nagaraju
2024-04
Darren was extremely professional and thorough in explaining our options along with educating us on siding and windows in a scientific way. I personally enjoyed all research, statistics, and market data he shared during our interaction which not only helped me understand products better but left me confident in signing the contract to get our siding and windows done.This was a great experience and will be recommending Darren and RIHI to our neighbors and friends.
Sharon Iype
2024-05
Lou is very informative and very passionate about his work. He will give you his honest advice and the company is legit and affordable. If you are looking for any home improvements, contact them.
Kristen Dee
2023-07
Overall a great experience. Replaced a name brand door that was over 17 years old. You go in thinking the quote is going to be super high but in reality their prices are great and below the name brands. They kept me appraised of the progress of ordering the door and when it was expected in. Scheduling installation happened quickly once for had arrived to them. The installers showed up on the day scheduled and completed the job in hours. Very good work. Cleaned up afterwards. Door looks great and is very solid.Service: Sliding glass door installation & replacement
David Martins
2024-05
I recently had the pleasure of hiring RIHI for a roof job, and I am extremely impressed with the quality of their work. From start to finish, they exceeded my expectations and delivered exceptional results.First and foremost, the team at RIHI displayed a high level of professionalism throughout the entire process. They were prompt, reliable, and communicated effectively, ensuring that I was well-informed at every stage. I appreciated their attention to detail and their willingness to address any concerns or questions I had. Darren was very informative and made the decision to go with RIHI an easy one.The craftsmanship demonstrated by RIHI was truly outstanding. The roof they installed not only looks stunning but is also built to last. They used top-notch materials and employed skilled workers who took great pride in their work. I was particularly impressed with their meticulousness, as they paid close attention to every aspect of the installation process.Furthermore, the efficiency of the RIHI team was remarkable. They completed the project within the agreed-upon timeframe, without compromising on the quality of their work. They worked diligently and left my property clean and tidy upon completion, which was greatly appreciated.I cannot emphasize enough the positive experience I had with RIHI. Their dedication to customer satisfaction is evident in the level of service they provided. I felt valued as a customer, and they went above and beyond to ensure my expectations were not only met but exceeded.Overall, I highly recommend RIHI for any roofing needs. Their professionalism, craftsmanship, and efficiency truly set them apart. If you are looking for a reliable and skilled roofing company, look no further than RIHI. I am confident that they will deliver exceptional results, just as they did for me.
Pat Gover
2024-05
My kitchen needed a facelift!! Where to start! Enter RIHI! Working with John, Anthony, Ken, Angela and Michael (3 hours later) a decision was made! New countertops with backsplash!! Well, not to mention sink, faucet and disposal. The selection of the countertop could not have been easier (not even 10 minutes) that’s how knowledgeable the salesperson was at Luxus! Within two weeks time the template was done and demolition had begun. The demo individuals were very particular when removing the backsplash so as not to damage the wall. Within two hours the installers were there for the install. Another professional duo of installers. It’s been two weeks, and I am still smiling. The transformation is more than I could have imagined!! To say that RIHI exceeded my expectations is an understatement. Go for it! You won’t regret it!
Richard Courto
2023-10
The team at RIHI was incredible. We had all new windows, insulation, siding, and doors installed on our 1930 home. We could not be happier with how everything turned out. Tony and his team were so helpful and we could really tell that they cared about taking care of our home. They went above and beyond to make sure everything was absolutely perfect for us and our family, down to the smallest details.Services: Sliding glass door installation & replacement, Vinyl window installation & replacement
Joe Gelardi
2024-04
Met with Lou from RI Home Improvement tonight about getting vinyl siding installed.Presentation was very informative and concise. We decided to cancel our other appointment and signed a contract with Lou to do the job. Would certainly recommend Lou and RIHI for anyone looking for siding or windows or a new roof.
Melanie
2024-04
Darren came to our home today with a wonderfully informative presentation. We ended up signing with RIHI immediately feeling perfectly comfortable and confident with job we expect to get. Would recommend RIHI to our closest friends!
Amanda Zelazo
2024-05
We met with Lou today and the experience was great. He was very professional, knowledgeable, and personable. RIHI is very lucky to have an employee like him.
Erika Fletcher
2024-04
Just had Lou out here to quote us for windows. He was very informative and answered all our questions! We are so excited to finally get our 40+ year old windows replaced! Thanks RI Home Improvement!
Mary Keefe O'Brien
2024-04
Never expected to have such a thorough presentation! As a sales professional myself, I was definitely impressed! Also appreciated his listening to our concerns around financing and providing a solution. GREAT EXPERIENCE!
Dylan Zelazo
2024-05
The consultation was a great experience. Informative, not pushy, and very friendly. The company philosophy and culture was a selling point as well. Their commitment to customer service was apparent.
Richard Giuliano
2024-04
The sales person, Lou Fournier, did a great job informing my wife, Rose, and I about RIHI. He explained everything in detail and answered all our questions. I would recommend RIHI if you are interested in siding your home. Quality, Experience and Value.
Liam maiL, man
2024-04
My hat is off to Darren for the thoroughness and detail that he has presented to us on the company products, and for the time and patience that he showed to my partner and I. It is clear to me that RIHI has some of the best window and siding technologies. I learned an incredible amount about the materials that would be used, and about the science that makes them the product choice. 5/5 star review for Darren, and for RIHI on that matter.
Tara Sepe
2023-12
RIHI was absolutely amazing throughout the entire process of replacing the siding on my house! Lou, the sales rep, did an excellent job showcasing the product, and the woman in financing (apologies for forgetting her name) provided helpful information on various options. The project manager, Mike, along with the foreman and workers were phenomenal. It was impressive to witness the efficiency on day one as they swiftly stripped my house of old wooden shingles. Even amidst their busy work, one of the workers took a moment to help my mom, who was holding a couple of heavy bags. Over the course of 5 or 6 days, the project unfolded seamlessly with exceptional communication, adding to the overall positive experience with RIHI. I highly recommend this company for anyone in need of siding replacement. A big thank you to everyone involved in transforming my house!
Scott Berger
2024-05
We had a great experience while getting a quote for our home project. Mr Darren Losek was very professional and knowledgeable.
Jean Jordan
2024-03
Darren was awesome. He sold us our siding and we just purchased our roof. His personality and professionalism was outstanding. I would highly recommend him.
David Mclellan
2024-01
Darren was very knowledgeable about my bathroom project. Offering different products and layout. He also gave his knowledge of doors and hardware. We have work with Darren in the past and he still does a great job.
Nancy Gelardi
2024-04
Lu came and spent 2 hours reviewing every aspect of the job with us. He was personable and answered every question clearly and in terms we could both fully understand. We signed the agreement for siding the same night. Excellent company!
Gayle Jacobs
2024-04
It was a wonderful experience. Presentation was excellent, very informative and very polite. Would recommend Lou to anyone. Ps love his hat. In addition, your team at the home show was very well informed and personable.
Monday | 8:30 AM-6 PM |
---|---|
Tuesday | 8:30 AM-6 PM |
Wednesday | 8:30 AM-6 PM |
Thursday | 8:30 AM-6 PM |
Friday | 8:30 AM-6 PM |
Saturday | 9 AM-3 PM |
Sunday | Closed |
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