Builders Surplus

John Doe

2023-11

Manager (older guy, white hair) is extremely rude and will not treat you well if you don’t look or talk like a contractor. Spent $3,000 at their Warwick location instead of their West Warwick location because I refuse to work or talk with that manager again. Don’t go to WW location. Warwick location is way better.

Terrence Wilke

2021-05

Great place for clear pine & hardwoods (oak, poplar, mahogany), doors & cabinets & some (unusual) tiles. No studs, sheetrock etc. Finish quality lumber here is abt 35-40% less than Homeless Depot...

Joyce Atwell

2023-05

Excellent customer service at the West Warwick Store. Dot was very helpful and so easy to work with. Helping design what we needed with ease. Received Order today, delivery guy “Kenny” was excellent as well. Very helpful, super polite and handled everything coming off the truck with care.Considering the cabinets are all white I really appreciated how careful he was with pulling them out of the truck. Very professional on both ends. So much more then what you see in the warehouse as well.

Raymond Black (RB)

2024-04

Great product , great service and even better pricing

michael strychasz

2023-10

I ordered a door They told me it would take two weeks to get in. I called them two weeks from then they told me I got a wait till the following Friday. That’s when the doors come in I called them on that Friday. They tell me they are going to be out at least another three weeks, why couldn’t they tell me that long before this point

thomas falcone

2023-05

Love this place the folks are great!I've been buying here since 2000. As a home builder I have to try here first for every project. I especially like to find special products not found in big box stores, they can make a project, and I always get a great value. I just bought a new kitchen for my personal home remodel, and will be back for more great buys.Tom F.

elyssa wood

2021-05

Before you decide to bring your business to this company, please read about our experience. We have spent over $10k at Builders Surplus over the last couple of months on multiple bathroom vanities as well as a full set of kitchen cabinets. When we went to pick up our vanities, one was damaged with a small chip. This was handled appropriately when they provided us with a repair kit for free. Today we picked up our kitchen cabinets which also had some minor damage in the paint. The sales rep provided us with the repair kit needed to fix the damage but charged us for the kit. He indicated that they do not finish the cabinets, they only assemble them, therefore "it is what it is". Although the kit was only $20 and yes we did purchase it as it we do need it, this was handled unprofessionally. Any reputable company would have apologized and showed empathy for selling a product that was delivered damaged and provide the repair kit to rectify selling a damaged product. So the $20 they made off of us today for the repair kit is the last they will ever receive from us. The remaining items we need for our home (and there is still a lot) will be purchased from Douglas Lumber.

Robert Wilcox (Rob)

2019-05

The employees were friendly and helpful, and they were the only place to have a piece of crown moulding that nearly perfectly matched our old moulding. Their selection is quite amazing, and the prices are even more impressive. Will definitely return when we need moulding, trim, doors, tile, etc.

Andrea P

2020-05

Over the past 2 years, we have used Builders surplus for various building materials including wood trim, flooring, tile, custom kitchen cabinets and bathroom vanity. Dot made the whole process so easy and was always friendly and helpful. She took her time to look into any questions we had and always went the extra mile. They have a large selection and are always getting new inventory-- quality is good and price is too!

Michael Sweeney

2018-05

They carry a mixture of stock, so you might not find the exact size or color of what you want. But if you find what your looking for the prices are very reasonable. Stock changes often it seems. Staff are very helpful.

Mark DiCristofaro

2019-05

Good place to get doors, molding, and general wood. There's a few things that they don't carry. Call before going to make sure what you're looking for is sold.

Matt

2020-05

Terrible service over the phone. There was no attempt made to try to answer simple questions about product availability and quantity. The responses I received were laughable. It would have only taken a few minutes, if that, to go check or ask another employee.

Dan Dyer

2023-05

…More

sherri onorato

2018-05

I went years ago. They don't seem to have enough to redo whats needed in a whole room but some items are ok priced.

jeremy leiva

2023-05

Very rude Manager disrespectful do not recommend going to this location

Lori Esposito

2021-05

Awesome place. You can always find a new project!!! Very helpful too.

Ouy Depina

2020-05

Excellent customer service/ huge inventory and good pricing

Garth Tirrell

2021-05

Great place for trim/molding...save $

Russ Dasta

2018-05

Very helpful and friendly, great price

Alexander Tarnacki

2021-05

Lots of specialty lumber and tiles as well as other building suplies

Mike Waldeck

2022-05

Go save money get great stuff

Steve T

2021-05

Very helpful renee was very knowledgeable

Molly alexion

2018-05

Not good ty for asking

rob wenhold

2021-05

3 we

Joseph Cavanaugh

2021-05

Great service

Kate Whittinghill

2021-05

Wonderful service

david Bogosian

2019-05

Cold

Natividad Martinez

2018-05

Your attention very good