4.9 (45)
330 Robert Smalls Pkwy #24, Beaufort, SC 29906
(877) 676-6373
roof-crafters.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
teresa gray
2023-05
Roof Crafters did an AMAZING job repairing our roof! From the first call to get an estimate, to the response time and great communication from beginning to end, prompt and courteous individuals that we had contact with every step of the way, and cleanup each day of the process! We are extremely pleased with the people and the service we have received from Roof Crafters! You all made this a stress free experience for our family!Your courtesy, customer care and communication were above and beyond! Thank you!
Brenda Graham
2022-05
I had a great experience with RoofCrafters. When my insurance company told me I needed to replace the roof I googled “roofers near me” and started reading reviews. RoofCrafters had great reviews and when I called to get an estimate I spoke to a person and they got my info and set up an appointment. I got an email with a video of the person (Mitch) who was coming to do the estimate. I appreciated being able to see who was going to be coming to my house. Mitch did the presentation about their products after inspecting my roof. They started about 2 weeks later and finished in one day. Then Tony, the field supervisor came back the next day and checked everything and went over everything about the warranty again with me before I signed off and paid. From start to finish this was done very professionally and I would highly recommend them.Service: Roof installation
Susan
2023-08
We had work done on commercial roofs late last year (2022) and the roof has been leaking for weeks. I have reached out numerous times to the Service Manager with one response that he had someone put some caulk on an area. Since that time, the roof continues to leak, he has been notified along with Mitch and I still have not gotten a response. Mitch was great bidding the job and getting the job done, but when there's a problem - NO RESPONSE!
Lyle Kronholm
2023-05
Peter Bently was instrumental winning the project even though Roof Crafters was not low the bidder. The project was awarded to Roof Crafters due to Peter's customer service, experience, and his willingness to go above and beyond attitude. From our first meeting to review the current status of the roof, to providing product information, and submitting the quote, his involvement right through the total removal and replacement of the roof system process was seamless. I told him of my concern of the existing condition he found of nail holes in the roof that kept me awake at night whenever rain was forecasted, wondering what we may be exposed to until we got our new roof. Peter came over on his own time, and on a Saturday to temporarily seal the nail holes. He was in constant communication relaying what time the crews would arrive on site, to begin installing protection around the perimeter of our home, the sequence of tear off, and delivery of the new materials. Peter was engaged from the start to finish. There were no surprises! Not only did he review the extent of the excessive wear of the existing shingles, but also spent a considerable amount of time in the attic space reviewing and identifying issues such as an abandon water heater vent needing to be removed, but also roof sheeting that required removal/replacement due to water infiltration and mold growth that even during our home inspection was only partially identified. The crew completed a total removal of the existing roof system of our home and replaced it in one day when we were told it could take up to two. Within two days of the completion of the roof we received our warranty. In the end, Peter was there leading the QC charge Identifying minor defects and getting the crew back to make corrections timely, and coordinating the effort around our schedule. Thank you Peter!Service: Roof installation
Harold Eustice
2023-08
Anthony came out and gave us a fair estimate on the roof repairs we needed done. From that first meeting until the job was completed they did a wonderful job of communicating and worked with us on scheduling the work in a time frame that helped tremendously. A+ group of men and women from start to finish
Jennifer Snider
2022-05
After several days of heavy rains we noticed some water damage inside our home and eventually found that there was water coming in from our attic. A friend recommended RoofCrafters and within a few days Mitch came out to inspect the roof and attic area. Mitch found a few problem areas and made some recommendations and had an estimate prepared the same day. He was very professional, took time to listen to my concerns, and was very thorough with his inspection. Mitch advised that RoofCrafters would be in touch to schedule the repairs, and one day later I was contacted by Luis. Luis was just as professional and took time to explain the process to me. Luis scheduled the work within a few days time and after the work was done, he contacted me again to let me know what he found and repaired. I have lived in Beaufort for over 20 years and during that time there have been many challenges finding contractors who are responsive, professional, and on time. RoofCrafters far exceeded my expectations and I appreciate their work ethic, professionalism, and quality of work! Thank you Mitch, Luis, and the RoofCrafters Team!Services: Roof inspection, Roof repair
BOBBY MARZBANIAN
2022-05
My wife and I were buying our first home and we needed to call a roofing contractor that we could trust. After reading RoofCrafters Google reviews we decided to give them a call. Anthony came out and did the inspection of our roof and found a few minor issues that needed to be addressed before closing. RoofCrafters coordinated with our realtor and the sellers realtor and scheduled the repair to be done before closing. If you’re looking for a reliable roofing company that does high-quality work look no further than RoofCrafters.Service: Roof inspection
Jessica Chemsak
2023-06
I have referred several clients to use Peter at RoofCrafters for roof inspections and/or full roof replacements. I have had them come back to me and say how professional, educational and genuine while accessing their roofs and any concerns they may have. Highly recommend these guys.
Rebekah Crandall
2023-05
Roofcrafters not only diagnosed and fixed my leaking roof, they assisted me at every step to understand the process. They were very responsive in communication, and even assisted me in fixing a yard sculpture that got broken during the roof fix. I appreciate their work, and highly recommend this company!Services: Roof inspection, Roof repair
Marvin Pearl
2022-05
There comes a time to post a review for a company that has done an outstanding professional finish to a job that will last years. How often is it that a customer who contracted with a roofing company having a 5-year warranty that was beyond 7 years and the roofing company returned to fix a problem. I know the customer who related it to me.I had personal experience replacing my roof with the same company. In 2012 after having reviewed four bids, my gut told me to select Roofcrafters. Some bids were higher, some lower. I realized that a higher bid of $500 divided over a twenty-year period to save $25 bucks a year and go with the cheapest bid was a non-starter for me. My gut said to choose Roofcrafters, and boy was I right. Nicole Corson and Dave Owen are the owners of this business. I live in a community approaching around 18,000 homes and know for a fact that Roofcrafters has replaced and fixed over 2,000 roofs within this community.After having them replace my roof in 2012, Dave asked me to represent them. I told him I can't do that. He said why not, I said because I don't want any problems, a lot of the residents are my friends. Dave said, did you have a problem with me? I said no, then why do you think I would have a problem with anyone else? I said okay, your right, I will represent you. With all the homes we have done within the community, over 99.99% have never called back because of a problem, and when there was one like the person out of warranty, we returned to fix the problem. In fact on many occasions I have received a call expressing gratitude for a job well done and to pass it on which I always have letting the people know how much they are appreciated for the pride they show in doing first-class work.Nicole and Dave stand behind their work and as a result have attained an outstanding reputation within the industry and among their peers. What I really admire is how they sent crews down to Panama after a deadly storm had destroyed or torn the roofs off. Their charity work secured my feelings even further. On some occasions I see people on neighborhood chat boards, asking for a recommendation. You could not have a more honest company that believes in integrity and doing the job right the first time. As a result, Roofcrafters has won many industry rewards.Most important are Dave and Nicole’s philosophy. They strongly believe they are in the service business and are happy to reach out and protect one of the customers most important and expensive possessions. By fixing and replacing a roof is like putting a huge secure umbrella over one’s home protecting the rest of the structure from the elements.When considering fixing a leak or to replace a roof of any type of material, you owe it to yourself to give them the opportunity to meet with you and go over the fine details. You will be happy you did. There is nothing more rewarding than an honest communicative relationship between the customer and company. As a result they have an excellent track record of over 29 years. I was excited to learn that Roofcrafters has recently formed a partnership with one of the largest American Solar companies. So if you are thinking of adding solar to your roof, give us a call.Roofcrafters covers all of Beaufort County, SC, Georgia, and parts of Florida.Services: Roof inspection, Roof installation
Elizabeth Juliano
2019-05
RoofCrafters provided a very professional service from beginning to end. The sale Rep, Justin went up on the roof and gave a detailed inspection report and provided three cost options, (depending on the quality of the material used). Although the quoted price, even at the low cost option, was higher then some of the other companies all the other companies said there would be added cost for things like replacing damaged plywood which in my opinion would probably wind up higher then the RoofCrafters quote anyway. The RoofCrafters quote was all inclusive and I'm happy to say the price they quoted was the price I paid even though they had to replace twelve pieces of damaged plywood. So unlike many home contractors these days there were No Surprises!!The work was done on time and also very professional. Jordan the project Manager was easy to talk to and went out of his way to explain to me where there were areas where special attention needed to be done to seal joining sections. The complete roof was removed and replaced in two days just as promised. As Jordan explained, they could have done it in one day if it wasn't for the short number of hours of daylight in January.So if you'er looking for a job done very professional and without surprises I would highly recommend RoofCrafters.
R Fritts
2015-05
From start to finish, I have been impressed with the service I received from Roof Crafters to replace my roof. The meeting for the inspection and quote was scheduled and Fred McBride showed up right on time for the meeting. My questions about some details of the quote were answered promptly. On the day of the job, the crew showed up on time and got to work immediately. All their communications were friendly and direct. The work was completed in one day. They did a thorough job protecting my property during the work and the clean-up was spotless. I am very happy with the professional service I received from Fred and his crew. I couldn't have asked for a better crew to show up at my house and take charge of the situation. I highly recommend them for all of your roofing needs!
Hope Vanhannegeyn
2016-05
We had a major leak around our chimney so we called RoofCrafters and Mitch came out took pictures of the problem and explained what needed to be done to correct it. He was able to schedule us within a week to make the repair. Highly recommend. We thought he was going to say we need a whole new roof!! So we are very happy.
Taylor Attia
2023-05
I cannot say enough about Mitch’s customer service. I had some questions about my roof and the potential of having things repaired. He answered everything in a professional manner and gave me some great info.Service: Roof inspection
melissa morgan
2020-05
If you think hiring a good roofer is expensive, try hiring a bad one.We had an issue with a previous job, and decided to reach out to Roofcrafters after reading their reviews (who doesn’t nowadays?). Jordan Summit came out and superheaded the project and him and his team did an awesome job! Jordan kept me up to date throughout the entire process and fixed all of the issues from our previous mess up, plus more! Everything was done so great, and I would highly recommend him and his team.There’s always hot shingles near you needing to get nailed.
Brandon James
2023-05
Mitch Owens shows up on time, does what he says he’s going to do & beyond. Very professional and would recommend to anyone looking for a new roof or having maintenance done to an existing roof.Service: Roof repair for storm & wind damage
Aline Rudolph
2014-05
Excellent company…They worked around my schedule. I received a very professional presentation of their company's services. The estimate was free, thorough and the proposal was delivered on the spot. Manny and his crew are great! They finished the entire roof job in one day. They kept the entire job site clean. People came by to visit after the installation and could not believe the roof had just been done since everything was so clean. The house looks so much better with the finishing touches and details that the crew provides. This company takes pride in the work that they perform and it shows. I highly recommend them for all of your roofing needs. I plan on using them again for another home.
Kim Thrift
2023-05
Will definitely use Roof Crafters again for any roofing needs. Mitch Owens was very professional and a pleasure to do do business with.Service: Roof repair
Heather Knapp
2023-05
Anthony was excellent! He came out right away, communicated and fixed the problem quickly and sent photos to us to share with our home buyers. Highly recommend!Service: Roof repair
Ashley Burton
2020-05
Jordan Summit was my project manager for my home. Insurance is always a pain, but Jordan and his crew really helped make it painless where they could. We ran into a couple snags but he kept me informed throughout the process and assured me everything would be taken care of timely and appropriately. Would use again and would DEFINITELY recommend.
Andrew Jones
2019-05
Impressed. Justin came out and diagnosed the leak in our roof and was honest that a simple solution should be tried first and likely all that is necessary. He could have easily recommended something more complex and expensive and I wouldn't have known the difference - integrity. I highly recommend RoofCrafters!
allie marrano
2014-05
I had a leaky roof for over a year and have had multiple contractors out to try to repair the issue. I was almost to the point of having my roof replaced due to this one area that needed repair when I called out roof crafters on a referral from a co-worker. They found a repair that needed to be made in my Valley (I don't know much about roofs but I believe that is the correct term) I waited to write this review because I was in shock that the repair had worked and thought for sure it wouldn't last but I am sooooooooooo unbelievably happy with the service I received and grateful to no end that they didn't just try sell me a new roof which saved me thousands and thousands of dollars. I have never went out of my way to recommend another company as much as Roof Crafters!
Tony Denison
2020-05
I would like to see a great big thank you to Jordan Summitt who recently help me with a project and I feel like this young man is capable of completing any task that is set before him. He made sure to put my needs first and took care of me completely and thoroughly to my satisfaction. It would be my honor to recommend Jordan Summit and RoofCrafters in the future
Shane Scott
2020-05
Roofcrafters expeditiously identified the many faults in my roof as well as the integrity of the structure! Dewayne Horton immediately walked me through my options of resolving my many issues with extreme professionalism and polite southern curiosity. Their finished product was more the expected and the price was incredible compared to their competitors. THANKS ROOFCRAFTERS AND DEWAYNE HORTON FOR A GREAT JOB!!!!!
Bob Connelly
2017-05
Not fun having to replace a roof because of Hurricane Matthew but If it has to be done, this is the best company to do it! Professional job, very efficient, thorough clean- up. Thanks to Corey and to Darvin and his crew for doing an outstanding job for us! It was a pleasure having you work at our home for the past week!
Hailee Snow
2020-05
Jordan Summitt did an awesome job with my project! He always kept me involved with updates throughout the entire process to make sure i was satisfied with the work and got everything taken care of in a very timely manor for me. Would highly recommend!!
Taylor Smith
2023-05
Amazing Company! Literally best people to do business with! Great experience with Mitchell! Will definitely be referring everyone to him! Very nice professional young man!Services: Skylight repair, Roof inspection, Attic venting, Roof repair, Roof installation, Roof damage repair
Amber Hoover
2014-05
Love roof crafters. We got 4 quotes. The other 3 said to go with the insurance quote for the amount they would charge. Roof Crafters quoted without even looking at the insurance quote. They were low enough on the quote that we actually upgraded to metal for only $1300 more. Seriously?Much love Roof Crafters! Will use again.
Paula Loftis
2021-05
Chris Walker, estimator, was out very promptly recently on a Saturday and did a great job evaluating a concern. Very knowledgeable, has experience history in construction, professional and personable. Recommend Chris Walker and RoofCrafters.
Jonathan Waters
2014-05
roof crafters did a roof for me. they met my insurance adjuster and it was hassle free the guys did a great job and i would recommend them to anyone and everyone who needs roof work done from repairs to complete roofing services thank you roof crafters you guys are awesome.
Monday | 8:30 AM-7:30 PM |
---|---|
Tuesday | 8:30 AM-7:30 PM |
Wednesday | 8:30 AM-7:30 PM |
Thursday | 8:30 AM-7:30 PM |
Friday | 8:30 AM-7:30 PM |
Saturday | 9 AM-4 PM |
Sunday | Closed |
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