Elwood Ervin - State Farm Insurance Agent

Rhoda Slager

2024-03

The Team of Elwood Ervin has been our insurance agent for the past 6 years, Since becoming a homeowner we bundled our insurance and found that they had the best rates for our needs. When we have had to process a claim the staff has always been very helpful and supportive and done so in a timely manner. We highly recommend for all your insurance needs!

Chris Weary

2024-02

Great people providing excellent services for our community. Not only are we all friends but we all do business with one another. They have nearly everything you need under one roof! They are going to take the time to find the products that work for you and your family instead of pressuring you into something that you don’t need or doesn’t fit you. Not only are they great at what they do but they are great members of our community! Check them out for any and all of your insurance needs! Thank you for being there for our us.

rosanne owens

2024-04

Elwood over at State Farm in Cookeville TN. Is great! He makes sure to get with you at least once a year to make sure you have the coverage you need, for auto, home and even life insurance! I had my roof re-shingled last year and everything went smooth. It took only 4 or 5 hours and it looked great. Someone even came out later that day to make sure it was completed right! Elwood is great to work with!! I have been with them for 12 years.

Roger Key

2024-03

We’ve had our home and auto insurance with Elwood Ervin for years and Kristy and Missy are nice and always glad to help when we need assistance. To me service is more important than the price.we wouldn’t change even if they are cheaper insurance out there. State Farm is the best.

Will Price

2024-02

Elwood has provided my family with peace of mind and coverage for over a decade now. Kristy and Missy in his office are always available to help answer any questions or walk me through any issues that I’m having. I cannot recommend them enough.

Amy Harris

2024-02

I have been with State Farm for 25 years & counting! Kristy & Missy are very knowledgeable & expedient in response to my needs. Elwood is an excellent financial & retirement advisor. Customer service & satisfaction is a top priority for this office!

Mary Beth Monroe

2024-02

Mr. Ervin has been my State Farm agent for 11 years. He’s always available for questions and information. He was especially helpful when my husband passed away 3 years ago. If you’re a new client getting insurance for the first time or looking to switch companies, Elwood is your agent.

lindsey silvey

2024-03

The staff (Kristy and Missy) at Elwood’s office are also very friendly and help me every time I have to call with questions. They explain things in a way I can understand them. State Farm has always been great to me.

Tricia

2024-03

Kristy was so helpful this morning, even though the computers/internet(?) were challenging. Through the years with this office, I have always been able to get the information I needed and the guidance needed when I asked. Truly feels like community oriented, individual customer oriented service is the #1 goal, anything else is unacceptable.

Van Knotts

2024-02

Elwood has the best team in town. I have been a longtime customer and have never had an issue that he or his team weren’t able to help with. 5 stars aren’t nearly enough. 10 out of 10 would highly recommend!!!!

Chuck LeClair

2024-04

As always top quality service. I've not had a single issue since coming to this office, all my questions were answered and my insurance needs were taken care of quickly.I had the pleasure of talking with Missy and she did an excellent job and was a pleasure to work with.Highly recommended!!!

Steven Maxwell

2024-02

Well, I don’t normally have a problem, but if I do, they are always very friendly and Kristi always takes great care of me !! I feel like part of the family when I come in, always greeted with a smile and a hand shake ! But when it comes down to business they are very fast and efficient!

Summer Weary

2024-02

Best insurance agents! They are helpful, friendly and honest. They really get to know their clients and cater to their needs. My husband and I feel taken care of. Kristy is my favorite!

james canell

2024-03

State Farm has been our insurance Agency for over 20 years, they have never had no problems paying a claim or answering any questions we may have. They look for any reason to find cheaper ways to save us money, keep up the great work.Jimbob

Ty Dutchess

2024-03

The absoulte best in Cookeville!!! Missy has helped us out so many times and has always delievered on her end. Friendliest and most diligent insurance agents. I wouldn’t go to any other place!

Ashley Whiteaker

2024-02

I’ve been with Elwood and his office for 10 + years and they are always amazing. I love how easy it is to contact them and how personal-able they are!

Corey Palk

2024-02

Kristy Knotts is very friendly and helpful with all my insurance needs. If that sounds like a BUNDLE that interests you, then you should contact her about all your Mahomes and Maauto needs. She’s the real MVB!

Cheryl Mcgennis

2024-02

Everyone was so friendly and inviting! Elwood was very knowledgeable and made sure we asked and got answers for all of our questions!

Kristi Rickles

2023-09

I have been with Elwood State Farm for years and had nothing but the best experience with this office.Kristy was one of the first faces I began doing business with. She made every visit to pay my monthly bill so easy, fast, and was always so sweet to me.Missy began working there and now she is my go to for my payments as she is the gorgeous face behind the phone and the one who takes care of me if I were to walk in.I would never go anywhere else for insurance, I tell all my family and friends where I go, because when you are treated like family and valued as a customer, doesn’t get much better than this. Customer service is Key, and these girls are rockstars!!I highly recommend Elwood Ervin State Farm.

brook austin

2024-02

Kristy Knotts is the best!! Don’t hesitate to reach out to her for all your insurance needs. You will not be disappointed.

Jerry Austin

2024-02

Kristy is very professional and always willing to go 100% to get things done for you! I highly recommend her to anyone.

Deb B

2024-04

Everyone at the office is always wonderful and very helpful! Great customer service.

Brad Wilson

2024-04

Great agents, with awesome customer service skills. Wouldn’t get my insurance anywhere else.

Kaye Key

2024-03

Very helpful and Missy & Kristy always take good care of all our needs. Highly recommend!!! 🙌🏻

brandon defevers

2023-09

Friendly, honest and reliable. Fortunately I've only had to file 2 claims in the 10+ years I've been using them and both times we're dealt with in a timely manner and no hassle process . Highly recommend them for all your insurance needs .

Sarah Finley

2023-09

Missy and Christy have always been so helpful along with Elwood. I appreciate their customer service and willingness to answer questions. Our family has had our insurance with them for years.

Leah Sofia

2023-09

They were professional, informative, CONFIDENTIAL, and so pleasant to talk to. I appreciate them so much for being ready to help me at the drop of a hat. I’m not a “big time”customer, yet they treat me as though I am equally important.

Evan Sedall

2024-03

Kristy was great and got everything done for me through email!

Lani Christian

2024-03

The girls at the office are great and always help with any problem or question I may have.

Jared Phy

2023-05

Elwood Ervin State Farm has been great to work with for both my home and car insurance needs. They provide quick service and accurate communication for all my insurance needs.