4.9 (288)
118 Beasley Dr, Franklin, TN 37064
(615) 645-2055
fivepointsroofing.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
shannon kozee
2024-05
The Five Points team did a great job on my roof repair. They were communicative and easy to work with, explained everything well, and once they started on the project worked very fast. I enjoyed working with Clay and he was a great help! I would definitely recommend using them for your home needs.
Kelley Anderson
2024-04
Five Points was excellent. Most importantly, our new roof is gorgeous! The workmanship, quick turnaround, and insurance handling was stellar. We are thrilled and I can’t recommend them highly enough!!
D S
2024-01
We used Five Points twice about a decade ago and had a good experience at a previous house. When it came time to put a new roof on a different home we called them without hesitation. The whole process was smooth and professional. I talked with Jorge initially and he was a great representative for the company. Alex was helpful with everything from the initial inspection and planning, all the way to wrapping up the insurance details. Zillon ran the installation process and it was just as smooth. Everyone I spoke with at the office by phone was also professional and friendly. We had another great experience and will gladly use them again for our next property.
Will Chamberlain
2024-05
Five Points Roofing came recommended through a friend. I had seen another house they had worked on, and even other professionals had commented on how they had done the job right. A couple years later, I had an insurance claim, so I gave them a call. The salespeople were very accommodating and helpful. They navigated the insurance process expertly, making this a no-hassle experience. They worked with my adjustors to demonstrate how the partial replacement was not going to match the other aged shingles, and got the claim adjusted to a full shingle replacement.When I finally settled on a color and shingle style, they were able to install it sooner than expected. They showed up when they said they would. Eight hours after the first truck showed up, my roof was done, and they had swept and packed up. They were respectful of property, and had a supervisor on-site during the whole process.The roof looks great, and they used a quality shingle. I wouldn't hesitate to call them for your next roof.
Krystal Huesmann
2024-05
Don’t just trust your roof to one of the many roofing companies that knock on your door. We did that in the past and when we needed assistance with our “lifetime warranty” the company was no longer around. This time we searched for the roofing company in our area with the best track record and reviews and found Five Points Roofing Company. Darcy is knowledgeable and gave us detailed information, helping and communicating with us through every step of the process. Their commitment to providing an excellent product as well as installation while safeguarding our property and leaving our home and property clean after the job was finished left us wanting to recommend them to family and friends.
Amber Turner
2024-04
We recently had the pleasure of working with Five Points Roofing for a roof replacement, and we couldn't be happier with the results! We worked with Matt Kneisel from start to finish and his communication was top-notch. He kept us informed every step of the way, explaining the process thoroughly and answering all our questions. He was also a great advocate for us in dealing with our insurance company.Jorge and his installation team not only did an excellent job with the installation, but they also went above and beyond to ensure that everything was done to the highest standard. Their attention to detail and craftsmanship is wonderful!Overall, we highly recommend Five Points Roofing to anyone in need of roofing services. Their professionalism, expertise, and dedication to customer satisfaction are unmatched. Thank you for a job well done!
Jeanne Drone
2024-05
We are so pleased with Clay Watson and our Project Manager, Mike, who worked on getting a new roof for us. The roof looks amazing and the entire crew was great with the clean up. We have since recommended Five Points to a number of people. They are the best! Highly recommend.
Brian
2024-05
Roof replacement completed when they said. Fast and efficient. Cleaned my yard better than my landscapers. Representative communicated with me every step of the way. She handled my insurance claim and made everything very easy for me. Best experience I’ve ever had with any contractor.
Josh Packer
2024-05
Without a doubt five points roofing, and specifically Darcy and Brian, are the best roofing team in the Nashville area. We went on quite a journey to get my roof covered by insurance but in the end all was well. Some of my neighbors have used different contractors and told me of horror stories. Five points roofing keeps their word and our true professionals. Thanks guys.
Stephen Resch
2024-05
Our experience with Five Points Roofing, and Clay Watson in particular, was beyond anything I could have anticipated. Clay thoroughly explained the entire process to us, counseled us with the right product selection, and most importantly, successfully handled all negotiations with our insurance company. We have a small yard which is heavily landscaped with gardens and patio, and they took the utmost care to ensure that everything was safe and protected throughout the replacement project. The ease of communications, fairness in pricing, quality of workmanship, and genuine concern for us and our property by all involved, made working with Five Points Roofing an absolute pleasure.
Caleb Dixon
2024-04
5 Stars - Exceptional Service and Quality WorkmanshipI recently had the pleasure of working with Five Points Roofing for a much-needed roof replacement, and I couldn't be happier with the results. From start to finish, the team at Five Points Roofing demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction.I want to give a special shout-out to Matt and Wyatt, who were instrumental in making this a fantastic experience. Matt, the project manager, was incredibly knowledgeable and took the time to understand my needs and concerns. He patiently answered all my questions and provided valuable insights throughout the process. Wyatt, the project lead, was a true craftsman. His attention to detail and skillful management of the installation crews were evident in every aspect of the job.The entire crew worked diligently and efficiently, completing the project within the promised timeline. They kept the worksite clean and tidy, and they were respectful of my property. The quality of their workmanship is outstanding, and my new roof looks beautiful.In addition to the excellent service, I was impressed by Five Points Roofing's use of top-quality materials and their commitment to standing behind their work. They provided a comprehensive warranty, giving me peace of mind for years to come.I wholeheartedly recommend Five Points Roofing to anyone in need of roofing services. With their expertise, professionalism, and dedication to customer satisfaction, they truly stand out in the industry. Thank you, Matt, Wyatt, and the entire Five Points Roofing team, for a job well done!
Bev F
2024-04
Great experience with Five Points Roofing! I was so worried about the process and they handled everything, even issues with my insurance, and made it so easy for me. I highly recommend Clay as your representative with Five Points, as he went above and beyond to work with me at every turn. I highly recommend Five Points and Clay Watson if you need a great roofer.
Ol' Fool
2024-05
Alex Hostetler was great from the beginning until the end. He had actually inspected my roof and found no damage in 2023, but after another company's employee was working the neighborhood and said he found hail damage, I asked Alex to come back and verify since I trusted him. Indeed, there was damage from a hailstorm that was confirmed later in 2023. The crew worked quickly and informed me of the process as they worked. It has been a great process to this point.
Jean Leigh
2024-05
I have never been raking better care off. Darcy was on the case immediately and the follow ups…… they were calling me with updates every step of the way. Extremely professional and I felt like I was a priority. Highly recommend this team!!!
Logan Gilbert
2024-02
5 stars from top to bottom for 5 Points Roofing. Darci followed up with my call very professionally and promptly - and had scheduled Matt for a new roof estimate the next day. Matt was extremely communicative and couldn’t have asked for a better job done, extra thanks to him. I would recommend this company to anyone and will definitely be using them when it does come time to replace our roof. Thank you!
pm1035
2023-05
I would highly recommend Five Points Roofing to anyone needing a new roof. These Google reviews do not lie! I called Five Points Roofing because I noticed an extremely small leak in our sunroom. Nathan the roofing consultant showed up on time and took a look at our roof. He indicated we had hail damage! From that point on Nathan took charge in dealing with the insurance adjuster and got it approved. We were getting a whole new roof! I was truly amazed! The repairs were planned and that morning I met with David the project manager. David walked me through what was going to happen that day. His team of roofers stripped the roof, repaired much of the damage to the sub roofing and started installing the shingles. This was like watching a swat team of skilled roofers.My wife and I were shocked that they accomplished this all in one day. Even our neighbors were astonished by the quality of the work they did. Thank you Five Points for doing such a great job and hiring Best In Class employees.Thanks,PieterServices: Skylight repair, Attic venting repairs, Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation, Attic venting installation, Roof damage repair
Callan Westenberg
2024-03
Very pleased at Five Point Roofing’s overall customer engagement and quality of work. Zillon was especially great. He was very communicative and made sure to look out for my interests as a customer. With all of the shoddy contracting experiences out there, Zillon and Five Points roofing are one of the good ones. Highly recommend.
Adam Nitti
2024-05
Darcy was our main point of contact and was awesome throughout the entire process. Great communication and great customer service. Very pleased with the results.
Michael Walsh Gannon
2024-03
Five Points Roofing & specifically, our point person Alex Hostetler, were absolutely amazing. Alex worked tirelessly with my stubborn insurance company to get the highest amount of compensation for our roof & gutter replacement possible. He guided us through every step of the insurance process. Even the crew that came out was precise, professional and fast, while doing quality work. The crew lead was Jorge Rodriguez, who was very communicative, always providing updates and advance notice on the crew timelines. He was exceptional. The workers were amazing and super respectful of our home, while protecting its value and our beautiful Sturbridge Pointe neighborhood. I was so impressed that we hired them to replace our roof at my office @ TalkDr Christian Counseling @ 1337 W. Main St. in Franklin. I highly recommend Five Points Roofing for all of your roofing and gutter needs.Dr. Michael Walsh & Michelle Nicole Gannon
Mr. and Mrs. Joseph-Alexis
2024-04
Clay was very helpful in identifying what needed to get done and providing an itemized list so that the roof replacement was covered by insurance. Jorge and his team got the job done even faster than quoted, would definitely recommend.
DexterD63
2023-12
Five Points did a fantastic job on my roof. Gave me a time frame on the project and then moved the date up much faster than expected. The project manager Wyatt arrived early on the day of and was on hand until completion to make sure everything was done correctly. His team worked extremely fast and did a great job prepping to protect my property and post-install clean up. My Five Points Rep. Calob kept me well informed, and made sure I was satisfied from start to finish. A super nice guy!Thank you!
Vada Voss
2024-01
From start to finish Five Points Roofing is the best company to work with! Alex Hostetler was able to assist getting approval when other companies gave up! We have an outstanding new 30 + year roof impact resistant with transferable warranty! We are thrilled! Wyatt Wolfe project manager was on sight during the install & answered every question. Again fantastic customer service!Thanks Five Points Roofing!
Fidel Hernandez
2024-05
Thank you Darcy for making it happen. My wife and I had given up on getting a new roof after hitting a wall several times...but you broke that wall and made it happen for us. So, grateful for your hard work.We finally got a new roof!!!!!You rock!!!!!
Laura Jackson
2024-02
So easy to work with! I had no idea what to expect and they were amazing. Alex and Mike got it all done - explained everything, one day install, in person follow up to make sure things were cleaned up inside and out, etc. They even dealt with the insurance company. Highly recommend this team.
Hallie Lay
2024-05
I worked with Alex, he made the roofing process easy! I appreciate all his help. The roof looks great. Also made special accommodation to get the shingles that I wanted.
Hank Bulas
2024-01
I'd been battling my insurance company for months, trying to get all the windstorm damage covered, when I contacted 5 Points. Their representative, Darcy Irelan, took over and within two weeks, all damage was covered and paid for. The roofers arrived and tore off the damaged roof and replaced it by the afternoon. By the end of the day, the roof was on and every bit of torn off material was disposed of. Truly, 5 Points is the best company, of any kind, that I've ever worked with. And I'm no spring chicken. Every employee I talked with was friendly and competent. And I'd especially like to thank Darcy Irelan, who was a joy to work with. Five stars for 5 Points Roofing.
Aaron
2023-12
Five Points Roofing replaced our roof in the summer of 2023 on two of the hottest days of the year. Despite the extremely challenging working conditions, I thought their crew was professional and hard-working. The roof looks good and everything seems fine so far. Caleb did a good job working with our insurance rep to explain why we needed a roof replacement and Wyatt provided strong on-site project management. I have a number of tender plants around the house and was worried they might get crushed or trampled, but the crew was careful to direct debris away from the foundation in a way that protected our landscaping.
S Bry
2024-04
I would not recommend working with them! You could not imagine the headaches we endured...they did so many homes in our neighborhood and we thought the process would be smooth for us like it had been for our neighbors, and we were very shocked that the service we received was so terrible!!I wish I could give a 5 star review....highly suggest to look elsewhere for your roofing needs :(
Nathan Begani
2024-04
5 stars! Wyatt, Alex, and Calob were amazing to work with. Easy process. Job was done on time. Cleanup was spotless. Roof looks great. We’re happy customers.
Andrea Ross
2024-01
Alex was great to work with! He helped me navigate the insurance process and pick what was best. Wyatt and crew did a fantastic install, finishing the job early.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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