4.9 (67)
103 Confederate Dr # 1, Franklin, TN 37064
(615) 586-6885
interceptroofing.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adam Gold
2024-04
When it comes to roof repair, Intercept Roofing truly sets the bar.Their response was swift and their assessment was thorough. The repair team arrived on time, equipped with top-notch materials and a clear plan of action. They worked diligently, with an impressive attention to detail, ensuring every aspect of the repair was executed flawlessly.What really stood out was their communication. They kept us informed at every step, explaining the process and providing updates without prompting. Their dedication to customer care didn’t end with the repair; they followed up to ensure our satisfaction and that the roof was performing as expected.In an industry where trust is paramount, Intercept Roofing has earned ours completely. They didn’t just repair our roof; they restored our comfort and security in our home. For their exceptional skill and genuine care for their customers, they deserve nothing less than 5 stars.Toby and Rick took great care of us.
Mark D
2024-04
Simply the BEST!I was so happy to have chosen intercept roofing and construction for both my new roof and gutters. Tyler was simply amazing to work with. Extremely thorough, conscientious and informative. I found their pricing to be better than a majority of the Nashville roofing competition. They are fast to respond to any of your questions regarding your project. I I am in the greater Nashville area, and feel they are the best in class. I highly recommend this great company.
S K
2024-04
I sincerely and without question or doubt recommend Evan Campbell and the Intercept Roofing team for your roofing needs. I ask our Creator to provide me with the right words to express my gratitude and appreciation for the excellent service and kindness that I received from the Intercept team. I was impressed by their honesty, compassion, professionalism, thoroughness, and knowledge. They did not try to swindle me or make costly changes to line their pockets (a very special thanks to Trace for overseeing the project). They were honest and explained what was needed and why. Evan, we sincerely appreciate everything that you, Trace, and Riley did and are doing for our family. I highly recommend Intercept Roofing to anyone who is in need of your services and areas of expertise.
Christopher Henwood
2024-04
Tyler Ayers of Intercept Roofing and Construction just left my house and I could not be more satisfied!! He was professional, courteous and explained everything in easily understood terms. He performed a thorough inspection, made some minor repairs and took some minor preventative steps to prevent some potential issues from becoming major issues. We also worked together on developing a long-term care and inspection schedule to ensure my roof continues to function at the highest level. I am so glad I called Tyler when I needed my roof inspected! I cannot recommend him and his company highly enough!!
Angela Bell
2024-04
Intercept roofing was amazing to work with. Tyler handled everything with the insurance company and I did not have to do a thing. Tyler kept us informed every step of the way. The crew did our roof in one day and once the crew was done there was no sign they were even there. I would highly recommend Intercept roofing to anyone looking for a roof repair.
Michael Reed
2024-04
To give only 5 stars feels like an understatement!!! From beginning to end....the team at Intercept Roofing were understanding, and professional . They worked with me and my insurance company without any problems. They never were pushy or trying to upsell me at any time. Their team was on point with all aspects of the project and went out of their way to be helpful. The actually left my place cleaner than they found it. The supervisor was on-site through the whole process to insure the highest quality of workmanship and satisfaction. Would and have recommended them to anyone who needs work. Felt like working with family!!!AWSOME....TOP SHELF!!!!
Jim O'Dowd
2024-04
Riley and his team made a thorough and detailed inspection of my roof, and gave me the information I needed before submitting a claim to my insurance company. Although we agreed to wait a little longer before replacing our roof, we are definitely looking forward to working with Riley and Intercept Roofing when that time comes.
Tanya garren
2024-04
I cannot say enough about the professionalism of Evan and Toby. They were so thorough and professional. They came out and met with my insurance adjuster to make sure nothing was missed on my claim. They explained everything and answered all my questions. They responded quickly when I called. Great service!
Five Pence Photography
2024-04
Tyler of Intercept has been great to work with. He’s very patient and easy to understand. We’re still in the process of repairing our home from a tornado, but thus far, we are happy and confident in their service.
Malinda Robinson
2024-04
Ethan Campbell was very professional and informative. He took time to educate me on roofing needs and issues that tend to arise. I feel very fortunate that he answered my call. He’s an excellent representative for the company!!!!
Evelyn Watson
2023-12
We had a great experience and would highly recommend Intercept Roofing. We had to file a claim for roof damage and they took great care of all our needs. They dealt with the insurance company and did a fantastic job. Our roof looks great! This company is professional on every level.
Drew Kiel
2024-02
I have multiple properties across the Nashville area and have used a lot of folks over the years. I’m done looking as I have found a team of people I can rely on to do a great job and also give a reasonable price for jobs. Riley and his team are absolute top notch. By far the best in Nashville, by a long shot!
Suspended In Time TN
2024-01
From start to finish, the guys from Intercept were personable, knowledgeable, professional, informative, and efficient; a lot of adjectives, but necessary. They also cleaned up the area as if no one had been here! I'm confident my roof will last many years to come. Thank you!Lynn Edwards
Charles Smith
2024-01
Tyler came out the Monday after the tornado in Clarksville and inspected our roof first thing in the morning. He was upfront and honest, and didn’t charge us for the few little things we needed done, that weren’t even related to the storm.Truly a class act! Do not hesitate to utilize them.
Ty Nash
2023-12
Professional, thorough and my new roof looks great. Intercept found something out of code that the insurance company missed and took on the hassle of getting additional funds to pay for the added repairs themselves with no additional work on my end. This will be the first call I make for my next roof. A+ experience start to finish.
Suspended In Time TN
2024-02
Personnel are great, informative and personable. Very patient when working with insurance companies. Work was completed timely and clean-up excellent. If needed, will call them first!
Eric Baxter
2023-10
Tyler A. was very polite and professional. He brought us a gift when the roof was complete for our son.Can’t say enough about this company. Very professional, very knowledgeable!They worked with my Insurance company to get everything done. I will use them again when I have a need for roofing.
Rich Flora
2023-05
We had a part of the flashing on our roof get ripped off during the last major storm on a Friday. We asked our friends for recommendations and by Saturday afternoon had the appointment scheduled and confirmed for Sunday.Trace and Will were absolutely phenomenal! They arrived on time, and even with all the appointments they had already finished ahead of us, and as tired as they must have been, made us feel like we were their first and best clients of the day!! They checked out the damage, and gave us what we thought was an incredibly fair quote for everything. We were anxious to get the roof fixed and avoid any other damage, and the price was about what we had anticipated.While the guys were on our very steeply pitched roof, they actually found a little more damage then what they first thought, and fixed it, without adding anything to the price. They even took the time to check the rest of the roof, just to make sure we hadn’t missed anything else.It is extremely refreshing to find a contractor who not only knows what they are talking about, but does a first class job for the price they quoted, finished the job without rushing, and went over and above.It was also extremely pleasant to have an actual conversation and we both feel like we have found our first and only call company when we need to have any roofing or gutter work done in the future, and we are already making plans to have some work done to repair what a different inferior contractor left us with.Intercept Roofing is one of those rare companies that knows what customer service actually means and they definitely know how to follow through with what they say they are going to do!If you need a great roofing company don’t wait and call them now.
Jeff Hazelwood
2023-09
Trace came and inspected my roof and advised that the roof only needed repair and not replaced. My other contractors didn’t even look at my roof and only priced a complete new roof. These folks are prompt and very hard working. I highly recommend Intercept Roofing for your home needs. Jeff H.Services: Roof inspection, Roof repair
Cindy
2023-12
I would love to be able to give them a stellar review, but I can’t.The written quote they gave me to sign more than doubled after I agreed to give them the job and an hour before I was going to drop off the down-payment.To be fair, they texted to apologize and offered to see what they could do to try to make it right, but there is really no fixing a bait and switch.Be careful choosing a contractor. It’s become really tough.
Kimberly Prince
2023-05
I can not speak highly enough about Intercept Roofing. Riley Wakefield has twice come to our rescue in record time. He is professional, honest and extremely knowledgeable. He is always putting the customer first. As a Realtor, I will recommend Riley and Intercept Roofing to all of my clients. He is always my first call!Services: Roof repair for storm & wind damage, Roof repair
Cathy Braughton
2023-05
Our experience with Intercept Roofing was excellent. Riley, Trace and Will were very honest, responsive and dealt with our insurance on our behalf. The crew worked very hard. They answered questions and explained everything clearly to us. We would use them again without hesitation. We've worked on several homes in the past and this has been the best experience working with a contractor we have ever had!Services: Roof inspection, Roof installation, Attic venting installation
Joey Macourek
2023-09
Grateful for the opportunity to work with Will Sommer and his team at Intercept Roofing. The team performed gutter cleaning and roof repair at PSI Power & Control's Mayfield, KY facility. The team was extremely responsive and turned around the project in short order - despite our facility being a fair distance from Middle TN.The team did an excellent job and coordinated well with our Mayfield team.Thankful for Intercept and could not recommend them more highly!Services: Roof inspection, Roof repair, Gutter cleaning
Michael Serfass
2023-05
Trace and Riley came to my house the day after my insurance agent contacted intercept. They both did a great assessment of my rood and provided good advice moving forward. They told me I did not need a new roof at this time and gave me products to fix damaged areas if my roof at no cost. They were super nice and great to work with. They are very honest and earned my business for when my roof does need fixing.Service: Roof damage repair
Christian Pitts
2023-05
We had a great experience with Intercept roofing. They did the roof repair on a home we recently purchased. A roof leak resurfaced shortly after we moved in. I made a service call at 11am on a Saturday, Riley and Trace arrived at my home 3 hours later at 2pm to address the issue. They also went above and beyond to help change out some flood lights at my high roof lines.Thanks for a job well done and hope to do business with these guys again in the future!Service: Roof damage repair
B M
2023-05
Our experience with intercept roofing was excellent. Trace was very honest and up front with us. He came on a Sunday to give us a quote. When he found out I was having surgery in 4 days, he said he didn’t want me to worry about our roof so he fixed while he was there. I couldn’t have been more happier and blessed that day.David MatthewsServices: Roof repair for storm & wind damage, Roof repair
Laura Ford
2023-05
I am so glad I found Intercept. Riley was amazing, caring, thorough an really knew what he was doing. Had the exterior of my fireplace redone due to a design flaw. They did a fabulous job. I highly recommend and I for sure will call them again.
John B
2023-06
Trace helped me out of the kindness of his heart to transport a few pieces of siding from Lowe’s to my house that I couldn’t fit in my small car. He didn’t even know how far I lived and didn’t ask. I tried to offer him money, but he said he learned from his mother at a young age to help people in need. He said she said “it’s not about you, it’s about how you impact other people”. As he was leaving he told me to have a blessed day, and for the rest of the day I had a smile on my face. His act of kindness and what he said left an impact on my life. Thanks Trace.
Ted Scalise
2024-04
Excellent service, prompt, knowledgeable, professional. I highly recommend Intercept, Riley and his team!
Mike Hill
2023-05
I contacted Intercept Roofing for a roof inspection and I am completely impressed with their immediate response and customer service. Mr. Riley Wakefield arrived on time, was very courteous and professional, and didn’t waste anytime getting basic information regarding the issues I was experiencing with my “Leaf Filter” system. The gutters on my home get easily logged with debris collection due to the “filters” and I was concerned about roof damage. Riley and his assistant deployed a drone and examined all areas of my roof and also took numerous photos. Riley then went up on my roof and carefully examine all areas. Long story short: Riley gave me a very detailed verbal report before leaving that day and then within a few days provided me with a detailed electronic report including all the photos and his professional recommendations. Intercept Roofing went above and been my expectations and I highly recommend them.Mike HillNashville, TNService: Roof inspection
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | Closed |
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