4.9 (210)
321 Billingsly Ct STE 13, Franklin, TN 37067
(615) 778-1440
proroofersinc.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeremy Berry
2024-03
I reached out to Professional Roofers after we lost some shingles in a storm. They came highly recommended by a neighbor. My call was answered by Jeremy right away. I was traveling but he scheduled someone to come by the next day. These guys were very honest. They provided a full report that showed no major issues and replaced the missing shingles right away. I would highly recommend these guys the customer service and response times were off the charts! My roofer for life!
Jenny
2024-03
Fantastic service! After a big storm, we noticed our ceiling upstairs had a small wet spot. Aaron was able to get out to us the following day. Thankfully it was a minor repair that took less than an hour. Aaron was great and explained everything. Will definitely call Professional Roofers again if we have any issues. Thanks Aaron!
Matthew Jenkins
2024-04
Professional Roofers Inc. were great to work with! They were very timely, punctual and flexible. I didn’t have to wait on them for anything, and their rates were by far the best. No comparison. I would recommend them to anyone!
Kristina Bachman
2024-01
Jeremy and his crew have been a breath of fresh air to work with on replacing the roofs on our townhomes. They have honestly restored my faith in businesses taking care of their customers. The customer service and pride in their work is exceptional. I never thought that I would be moved to do a google review on a roofing company but here I am. They have been incredibly respectful of each homeowners property and have gone above and beyond in working with our insurance company (above and beyond is an understatement). I am grateful for all they have done and highly recommend them if you find yourself in need of roofing services. Thank you Jeremy for taking care of us!
Frank Hordos
2024-05
Professional roofers did an excellent job addressing a repair for roof to brick flashing. They were quick to come out and were particular about the quality there were. Will be calling them again for any future repairs.
Tim Swoverland
2024-02
Extremely professional company. Bid was prompt and outlined the entire process and materials. Roofers were there at daybreak, covered all plants and were done in a day. Cleaned up everything and were very polite. One of the best companies I have ever used. Highly recommend!
Brook Garman
2024-02
We recently had our roof replaced due to hail damage by Professional Roofers. From the beginning, Rob, Jeff, Jeremy and Brian were extremely responsive and professional. There were a couple of hiccups along the way, but the team was incredibly responsive and thorough in addressing the concerns. We are very satisfied with the end product and the overall experience.
Sarah Hordos
2024-05
They were quick to respond and did an excellent and thorough job fixing a roof issue that we needed done ASAP. They even worked through the rain! Thank you for showing up and being professional and friendly through it all.
Craig Woolley
2021-05
Professional Roofers has been a pleasure to work with. The business I work with had to take 3 bids for a roof installation (TPO to be exact). There price was 10K dollars below the next lowest bid. They were very expedient and were completed from start to finish in 4 days. That is with materials being delivered. They kept us in the loop by providing a very detailed quote and 2nd to none on the warranty. The warranty alone is worth investing and using Professional Roofers. I had access to the owner of the company at all times. He explained everything that was going to happen and if you had a question, he was more than happy to answer it for me. If you are looking for commercial work and expect the best, then I would definitely use Professional Roofers.Service: Roof installation
Terry Mapes
2023-05
Very professional, worked with my insurance company and took care of removing and installing new roof with ridge vents. Everything was done on our schedule and completed early. I would highly recommend Professional Roofers, Inc.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Andrew Lewis
2024-01
Professional Roofers was fantastic to work with start to finish in getting my roof replaced due to storm damage. From working with my insurance company to get the approval for coverage, to coming onsite for follow-ups post completion to make sure everything was satisfactory. This is the type of team you want as they will do all they can to make sure you are a happy customer.
Bonnie
2023-07
Professional Roofers, Inc, did an an excellent job repairing my roofline when it sustained some cosmetic damage over the weekend during one of Nashville’s storms. Ive used this company before and highly recommend them.Services: Attic venting repairs, Roof repair for storm & wind damage
Sharon Phillips
2024-03
They arrived on time, made sure plants and grass were protected from debris. When finished, they cleaned up all debris from the roof. Love the ridge vents and my new roof. I would recommend these guys for any roofing needs.
bradsalerno
2023-11
I was very impressed with the response time and quality of work that I received from this company. It's not easy these days to get a company to do a small repair. I needed a very small repair done on my roof as a result of a home inspection that required a licensed roofer to perform the work. Professional Roofers had someone here in a matter of days and the completed work is outstanding and reasonably priced!Service: Roof repair
kevin S (62LSXNova)
2024-05
Rob was so helpful with the whole process. Walked me through everything and stepped up and went above and beyond to help me. Definitely would recommend him and his company.
Frank B
2023-12
Great roofing company! They worked with my insurance and it couldn’t have been easier. Start to finish informed me of every step they were taking. Robert answered any question I might have within minutes. Roofers cleaned up everything spotless and we’re extremely polite and just a super group of guys. Will use them again if this roof doesn’t out live me!!
Nancy Roberts
2023-10
Professional Roofers has been the most professional, courteous, and punctual contractor that we have dealt with in over a decade! They did what they said they would do, when they said they would do it! They were here with a pleasant, respectful crew when they said they would be. They did great work, cleaned up meticulously, and left us with a handsome new roof! The communication was impressive. Their response to any concern was not only punctual, but also thorough. We would highly recommend Professional Roofers to anyone looking for roofing needs.
Kelvin & Tanya Anderson
2023-12
Would absolutely recommend Professional Roofers. They outlined the entire roof replacement process from start to finish in great detail. The Crew that showed up was very professional and made sure all the debris was removed before leaving.
sameer gupta
2023-12
Great communication from the entire organization and timely action on the recommended items. I worked with Jeremy and Aaron, and I felt confident in the work being done when they described the rationale and process for their suggested items. I would recommend using Professional Roofers.
Gwen Huffman
2024-02
I recently had an ice dam on the roof of my condo-water was leaking in through the window and under the floor boards. My property manager reported this to pro-roofers. They sent someone out the next morning. He was thorough in his assessment and came back to clear the ice and snow before it began to melt again. He was back the next day to fix the roof to prevent this occurring again. I was so relieved to not experience any more damage. Very pleased with the service.
Steven Lerman
2023-09
Had a couple great companies to choose from. Went with Professional Roofers due to Cameron's responsiveness, personality and knowledge. He did an outstanding job of navigating through the insurance claim process. The material arrived when scheduled. The crew showed up when scheduled, and worked an incredibly LONG day to get it all done. Very impressed with the quality of their work, and the professionalism of the group. Highly recommend them.
Little O
2023-07
Pro Roofers was highly recommended by two family member who had recently had their roof replaced. One is a real estate agent and had experience with roof replacements that had used Pro Roofers.I too highly recommend this local company. Everything went smoothly EXCEPT for MY insurance company which initially assessed that the roof only needed shingle replacement/repair work that was well below my deductible - under $1,000. But Pro Roofers successfully challenged the insurance company's position. This was a VERY important turning point and I give all credit to Pro Roofers.I went to their office and was shown on a big screen what my "short-list" of shingle colors would look like on MY house. Very personable people and I had contact with 4 or 5 in the process.The installation on my 2,400 square foot home with two gables, which could have spanned 2 days - was done in one day - as they were dealing with variable weather. I watched a lot of the work. The work team was organized, efficient and focused.I strongly encourage anyone to go with Professional Roofers, Inc.My experience was like dealing with friends.Key word IS "Professional"!!
Ayla Campbell
2023-09
The employees of Professional Roofers were very courteous, and gracious the whole day. They were hard working and reminded me of a finely turned instrument in which they flowed as a team not missing a single beat. I really appreciate Professional Roofers in their efforts to make sure that they delivered top professionalism in all aspects and areas in their quality of work and materials. I’m very pleased with the outcome and delivery. They even took the time to clean after they had completed the job to make sure they left me better than it was when they came. Thank you Professional Roofers for a job well done indeed.Services: Gutter repairs, Roof repair for storm & wind damage, Roof installation, Gutter cleaning, Roof damage repair
Robert Flobeck
2023-10
Jeremy worked with me with my insurance and was able to get the job done when two other organizations were not able to help. My roof was damaged since early March and finally I gave Pro Roofers a call. They were able to get it all done within a few weeks (including working with the insurance company). Great org and would certainly recommend them to anyone in the area.Service: Roof repair for storm & wind damage
Jessica Cox
2024-03
We had some wind damage from some straight away winds and the team at professional roofers took care of our needs in a timely and efficient manner. I’d recommend them to anybody that has roofing needs.
Deb Naber
2023-10
Jeff and my husband work from the steps of quote to invoice. Information and explanations were on target. I was most interested in the onsite work. Planning and paperwork is important, but my interest is the "hands on" work. I was impressed with the crew knowing where they were suppose to be and what they were suppose to do. Before I arrived, the old roof had been removed and they were already on the next step. As soon as a bundle of shingles went up the hoist, they were pulled off and stacked strategically along the peak. Measuring, I saw lots of measuring. The roof was completed in one a day, looks great and now ready for many years of protection from the elements.
David Fulmer
2023-06
From the time we called them to look at our roof to helping us work with the insurance company, they providing excellent customer service and follow up. Brian, Jeremy, Erik all were very professional and attentive to our needs. When it came time for the actual roof replacement, the crew completed it in two days and did a great job! They laid down tarps to protect the landscaping and pool and cleanup was awesome with all the nails debris. Communication was upfront and very customer service oriented. I would definitely recommend this company.Happy customer....Service: Roof installation
Ericka Sanders
2024-03
The workers at Professional Roofers did an awesome job analyzing our roof and gutter issues. I highly recommend them
Scott Forbes
2023-07
It was a hot week and they started at 7:00am and didn’t stop until the sun went down for 2 days. My roof was done and done well! These folks are awesome!Services: Roof inspection, Roof installation
Sheree Felix
2023-07
I highly recommend Professional Roofers, Inc. They replaced our roof in Feb 2022 and did a fabulous job. Their team was great to work with and very helpful. Over a year later, we had a small piece of soffit blow off our house during a strong storm. Even though it wasn't related to our roof replacement Jeremy had someone at our house within a day to solve the problem. If you need a new roof -- call Professional Roofers, Inc. in Franklin, TN.Service: Roof repair for storm & wind damage
Monday | 8 AM-4 PM |
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Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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