4 (29)
1630 Ashport Rd Suite A, Jackson, TN 38305
(731) 300-7904
tcrtn.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Will Bush
2024-03
I had a very long experience with TCR and not in a good way. Their subcontractors are great at tearing things out. That's about it. Every single thing they did had to be redone several times. They don't show up when they're supposed to. The project manager forgets about you and there are weeks without communication. It took over a year to get the project complete despite them saying they were done four months in. They say they have a one year warranty but it's pulling teeth to get them to come honor it. The person they put in charge of my project was fired twice, only did a couple other projects and screwed all those up too. None of which I knew at the time. But they kept sending him out to not fix things. I had to get the owner involved twice. The second time via reporting them to the state licensing board. Which finally got their attention. Once I did that they had a competent guy come and spend 5 days knocking everything out. They get a 2nd star simply because Doug the owner did step in and step up. But I won't hire them to do anything ever again. Most of their finished work looks like I did it in my spare time (I don't know what I'm doing) instead of them getting almost six figures from my insurance company. I'm not happy with the final result but did eventually get to a place where enough was OK enough to not want to deal with them anymore. But the paint runs, sloppy trim work, and screws sticking through my ceiling are not pleasant to look at.If you do hire them, interview the sub contractors before you let them do anything. Get and keep a detailed list of all promised work and doing daily quality inspections.In anticipation of their reply, yes I absolutely did say they didn't have to fix the stuff in the pictures. Not because it was good work but because it's not worth dealing with them anymore.
Kim Bracken
2023-05
TCR did an excellent job on our guest bathroom. Check out the before and after pictures. We also used them to tear out old flooring and they went above and beyond when the job turned into a larger project than we all expected. They replaced several joists and added numerous jacks under the house to ensure the floors were level and steady.
David Westberry
2023-11
John and the TCR crew showed up quickly after we discovered a pipe had busted. John kept us in the loop and gave us a detailed scheduled of how and when repairs would be taken care of. We couldn't have asked for a better experience and team to get our house put back together.
Becky Allen
2023-08
Thanks so much for a beautiful remake of my house, beautiful work, friendly ,caring,folks work for company these guys do amazing work, thanks so much, for a job well done, highly recommend!
Karen Creasy
2023-05
Work to be done on my elderly parents home. Can’t depend on them to be there when they say they will be there. Little to no communication from them. Needed whole house repairs due to water damage. Left their equipment for a month or more. Did come in and tear out one thing, left a mess and didn’t clean up. 80 year olds shouldn’t be left with the mess to clean up or trip over their equipment for weeks.
Matthew Martin
2024-03
Painted my living room, did a great job!
Richard Forgy
2023-05
Brandon valued me as a customer as much as I believe he might one day decide that b.s'ing is only good for small jobs like mine. His honor and spine are missing predicate parts for such high honor as a Project Manager.
Wesley Williams
2023-05
Worst experience ever. Mold is growing where they did repairs and my house smells like a sewer. They came back once and said it wasn't them. Do yourself a favor and call someone else. I would give 0 🌟
Caitlyn
2019-05
Horrible company wouldn’t recommend them to anyone. They put a metal roof in my house 4 years ago after my insurance company recommended them. My roof has never stopped leaking and this company will not return calls. I had them back out here twice after roof installation still never fixed the issue and then they stopped returning calls. THIS COMPANY IS HORRIBLE DO NOT USE THEM!!!!!!
lee nicholson
2021-05
I have had the opportunity to use Doug and his business associates in our eyecare business and in a hope addition...... the entire crew were extremely courteous to our staff, patients and now my family.... extremely neat... they start early and even work weekends and holidays.... I highly recommend them for any project (big or small).... Lee Nicholson, OD ....Services: Refurbishment, Remodeling
tiger3045 tiger3045
2024-02
Horrible company wouldn’t recommend them to anyone.
Anita Crawford
2023-10
The workers are very friendly and professional I definitely would recommend them
Tony Jones
2023-05
These people are great to work with. Mr. Taylor really knows his business. He will also stick to your job and they will comeback if you have a problem.
Chickenateefka
2018-05
Hard-working individuals that work in a timely manner. I deal with them quite often, and the building is also really clean and kept up well. Nice people work there.
Michelle Miranda
2023-05
Hard working contractors!! They get the job done and someone there can answer all your questions on home repairs.
Steven Papich
2024-01
Great customer service,
Andy Crough
2024-03
Sloppy craftsmanship
Jacqueline Williams
2018-05
Does a great job!
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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