4.6 (235)
3105 Hanover Rd, Johnson City, TN 37604
(423) 218-4374
championwindow.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Vicki B
2024-01
I had to replace all the windows in my house. The windows look fantastic! The salesperson, Jeff G., did an amazing job explaining Champion's value against other types of window and glass materials. Wonderful demonstration. The installation team were friendly and efficient. They kept to our schedule and did an amazing job. I love the new windows!!
Shiree Brown
2024-04
Just ordered and bought new windows from Champion Windows. Champion sales person John provided the best customer service experience. I have learned so much about energy efficiency and construction needed for the best windows that I would not have known had I not been explained the importance of having really good windows. I have peace of mind knowing I have a lifetime warranty. I’m excited to see the changes of what I believe will be one of the best investment in my home.
Bill West
2024-03
had our install the other day .Conner and Kinsey were great. very professional friendly and efficient. there explanation of the install and addressed any of our concerns we had. 2 days ten windows and done. i was however surprised champion apparently does not have company issued vehicles for there employees? this benefit would help retain employees like kinsey and conner.
Lisa Campbell
2024-01
This review is of the sales call to our home yesterday by a representative of Champion Windows and Doors. Before the visit, we had done some research and reviews of several different brands of windows and installers. Champion seemed to have a majority of satisfied customers which is very important to us since we have now have very inferior windows and did not want to just replace those with another inferior product! Our salesperson Jeff Gregory spent a great deal of time understanding our concerns and introducing us to the Champion window brand. He had samples and did a couple of demonstrations to show how energy efficient their windows are. Since we live in the mountains of WNC, that is a priority for us. We were impressed with the whole visit with Jeff, and did order a whole house replacement package of beautiful triple pane windows!Today my husband spoke with another individual at the corporate level and he gained understanding how the ordering process starts the manufacturing process and that it will take 60+/- days for them to be delivered and the installation process can begin. Jeff also explained that. Some older reviews said that process was much longer, but ultimately some delays were caused by pandemic and other supply chain issues more common with doors than windows.All that being said we are going forward with our order, they will return early next week for the exact measurements and then we will be able to get the manufacturing process going. Thank you to Jeff from the Johnson City location for helping us learn and now appreciate the Champion windows we are looking forward to have installed and instantly add value to our mountain home.
Todd Greene
2024-04
We are super excited and looking forward to our new windows! Jeff was very professional and thorough! He nailed it ! And we got a great price!! Thanks Jeff!
Robert Blevins
2024-01
All people involved were very knowledgeable and helpful. Our purchase and installation were extremely smooth, and we love the windows...a real step up in quality. The installers were extremely professional and personable, a real joy to converse with. Having Champion windows is a great decision and having the installers being part of Champion keeps the process extremely smooth for the homeowner.
aj griffith
2024-04
Brandon was a welcome guest in my home and very knowledgeable regarding product and was very welling to share and provide ideas on how to best spend our money to receive the most benefit.
Melissa Harwood
2023-11
Jeff G. was amazing! He explained everything thoroughly, looked professional, spoke in a professional manner! Highly recommend Champion for your window needs. The heat testing that was done with the competitors windows and Champions really showed that Champions craftsmanship with the Comfort 365 is hands down the window you want in your house. Thanks for your time and effort on bringing a wonderful product into our new home!!!
Debbie Hope
2024-04
Wendy did a fantastic job explaining the Champion Window warranty, function and energy savings. We highly recommend her for any window purchase you may make.
Robert Kane
2024-03
Jeff knew his product very well. He provided thorough explanations and options and was very pleasant to discuss my home improvement projects with.
Tina Johnson
2024-02
Jeff was very informative, personable, professional and would recommend him to anyone. He is a great representative for Champion Winfows and yes we bought the windows. Very pleased customer.
Ashlee Harris
2024-04
Jeff was helpful, knowledgeable, timely and efficient! He answered my questions and was very throughout in explaining Champion’s warranty and policies. Thank you for your time today!
Lucy harper
2023-11
Kenzie and Connor did an amazing job. Installed four new windows for me in under 4 hours. Very kind, professional and my new windows are absolutely beautiful. I love them! Thank you so much! You have earned a customer for life
tommy vick
2024-02
My salesman Brandon was very knowledgeable about their products a real nice guy. I really enjoyed talking to him. I highly recommend him. Thanks, Brandon.
Kathy Osborne
2024-04
John was very personable and friendly. He demonstrated the Champion product with enthusiasm. He believes in the product and made us believe in the product. His sell pitch convinced us to purchase Champion Windows!
Paul Plantenberg
2023-05
Everything went very smooth from ordering to installation. They kept me well informed throughout the process. Installation was excellent they cleaned up after themselves and answered all questions I had. Would definitely recommend themService: Window installation
Travis Living My Best Life Davis
2024-04
Jeff was Great !! He was Very Helpful and Very Informative! Also loved the Demonstrations he did. We are looking forward to out New Windows!! Thanks Jeff !!
Debi Scaturro
2024-03
Lilly Swensen was the rep that can to see me. She was very professional and friendly and gave me a wonderful presentation. Champion windows are a very well built window and very attractive as well.
Bonnie Yates
2024-04
Jeff was extremely helpful in explaining everything about the process installation and products. Very friendly, polite and courteous! Great experience!!
Vince Charbonneau
2024-04
Jeff did an amazing job with the estimate! Straight shooter and no hard sales tactics. Very pleased.
patricia zayas
2023-08
Replaced 15 year old windows and finally don’t have to look through a grid! Nice quality windows and well insulated. Would recommend to anyone. Installation was done professionally by John and Richard.Service: Window installation
Denise Burns
2023-11
Brandon was very knowledgeable and experienced. He went into great detail on each window, how it can be utilized for our specific use and other options to consider. We did not feel rushed or pressured ,and I must say as a sceptical person I was extremely convinced after our appointment that these were the right windows for our home. You are in a winning position when you work with a company that does just windows and alike verses companies that do all. Great appointment and service. I'm a Champion product believer.
Steven Holloway
2024-03
Jeff was very helpful and extremely knowledgeable with the products. Great value for the price. Great personality and warm and friendly.
Karen Thompson
2024-04
The window crank was replaced today. It took three months to build the windows and for two bedroom windows to cost in excess of $10,000, I expected a quality product and working windows.
Nichole Johnson
2023-11
BUYERS BEWARE. Make sure you read EVERY DETAIL, do your research, and have your questions ready. We spent $22,000 on black windows, which are in fact only black on the outside and the track is still white, took an insane amount of time to arrive and special ordered a custom screen for one and never got it. The salesman Brandon called the installation supervisor in front of my husband and I to make sure this screen was ok to do, got the ok, and apparently it can’t be done. Communication with this company is a total joke. Only expect them to call when they are charging your account and scheduling the install. Kenny the installation supervisor doesn’t respond to emails for weeks and Susan in the office is ridiculously rude. Learn from me and RUN. If I could have selected no stars I would have.Service: Window installation
Lynn Carver
2023-09
We had a screen porch put in and they did a fantastic job! It looks great! I was so happy with Kenny and David!Service: General door installation
Angela ashley
2023-12
Jeff was very helpful and professional. Thankful for the opportunity to have worked with him and the company, champion. Highly recommend.
Jon Phelps
2023-12
Jeff Gregory was our salesperson and was wonderful and really helped us out with understanding the value in Champion’s product. We are looking forward to these windows helping with our energy costs and adding value to our house.
John Penhallegon
2024-02
Brandon did great job explaining the window construction andpayment plan. I would definitely recommend Champion Windows to everyone.
Grant Bonner
2024-03
Brandon was able to notify of any changes in arrival and was thorough with all cost option possibilities so we could choose the right one best fit for us
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