Scott Britton Construction, LLC

Lee Hill

2023-09

This was our first experience with a custom build home so we were learning "on the fly." During the process, we had several change requests and Scott was always willing to make sure we were satisfied with the outcome. Scott and his project managers kept us apprised of the construction progress and answered our telephone calls promptly. We had a couple of issues after we had moved into our house with which we needed help and Scott made sure we were completely satisfied.After you have written the final check, many folks tend to forget you. We can happily report that Scott does not operate that way. If we decide to build another home, Scott Britton will be our first choice as the general contractor.Lee & Tina Hill

Paul Steagall

2023-09

We contacted four or five builders before we discovered Britton Construction and read very positive reviews. We called Scott's office and, after talking with him, went to meet him and his associates and entered a contract to build our home.Scott and his entire crew were very professional. They kept us informed regarding any issues during the building process; they were always available to answer any of our questions or concerns.We have been very pleased with the quality of construction by Scott Britton builders. We would highly recommend this builder to anyone considering having a home built in the Tri-Cities area.

William Thompson

2023-09

Scott was great to work with. He is rare in the construction trades in that he actually does what he says he is going to do. Ben takes care of any issues that arise and was super to deal with. Scott's office staff and sub contractors are all top notch and address all concerns promptly. We would use Scott Britton Construction again.

Sandra Lambert

2023-05

My husband and I researched several contractors in the area and interviewed several of them and reached out for recommendations. As a result, Scott Britton and his crew bubbled up to the top of our list.We met with Scott on our building site in October of 2021, signed a contract shortly thereafter and broke ground the last week of December. We moved into our custom home the first of November.Scott and all of his contractors were very professional, courteous, and knowledgeable. They take pride in their work and it shows with their quality craftsmanship and attention to detail.The office staff provides periodic invoice tracking/receipts so we could monitor expenses. They responded to inquiries in a timely manner even though they were juggling the construction of several homes at once.As with any construction effort, there were a few bumps in the road, but they were addressed in a timely manner by Scott or one of his team.We are very happy with our home. Scott Britton and his crew helped us make our dream home a reality. We recommend you let them do the same for you.

Catherine Fede

2023-05

My husband and I had a custom home built by Scott Britton and his staff, and they did an amazing job! Scott was very knowledgeable and offered great ideas and suggestions. He displayed professionalism and he and his staff were available for any concerns and questions. The job was completed within the promised time frame. The quality of the build was exceptional and we would highly recommend them to anyone interested in building a home.

Michelle Damron

2023-10

We are so pleased that we chose Scott Britton Construction to build our home. This is our first build and thanks to his knowledgeable team our questions and concerns were met with respect as if it was their own home being built.We cannot thank them enough for guiding us through this process.

mike street

2021-05

My wife and I recently purchased a beautiful new home built by Scott Britton. It was our pleasure to do business with a contractor of his caliber who was attentive to our needs and requests. Scott has been very patient, understanding and responsive to any concerns or questions not only before but after our purchase. We would recommend him for home building and definitely would do business with him again.

Kory Wilson

2018-05

Our family had a custom home built by Scott Britton and he did an excellent job overseeing the build. His crew was fantastic and Scott kept them on a very smooth schedule until every detail was complete. He is also very knowledgable in what he does, offering some great ideas along the way that truly makes our completed home fantastic! We get so many compliments on the quality of work our friends see when they come into our home. Great builder, and highly recommended!

Heather Armentrout

2020-05

Phenomenal builder! He made building our forever home an absolute dream. Scott was so easy to work with. For us communication was what stood out the most about Scott. We felt as though he was always available to address our concerns and discuss every last detail. Scott as well as all of his crews were professional and worked hard to ensure we had the best quality work. We cannot speak highly enough of Scott and his team! We would without a doubt recommend Scott Britton Construction to ANYONE looking to build a home. Scott and his team are the best of the best!

Zack Fillers

2021-05

My wife and I have built 3 houses over the last 10 years with three different builders. Scott was by far the most professional, timely and committed builder we've worked with. Our project started with a builder who went out of business toward the beginning of our build. Scott had to come in and pick up where they left off and build the house. He did so while making it look effortless. Our other builders always had excuses why work wasn't getting done or why we couldn't do something we dreamed up. Scott always had the job done when he said he would and how he said he would. He never once told me or my wife he couldn't do something. If it was something completely unique, he would say "send me a picture of what you want and we'll get it done". Even after our build was complete, Scott still answers his phone and text messages when I need to contact him. Most builders will dodge your calls after you're done paying them. Scott and his team are now the builders we recommend to family and friends.

Greg Tindall

2021-05

We recently completed our forever Home with Scott Britton Construction (SBC) and we’re very pleased with our overall experience and the final construction results. Our story starts with retirement to NE Tennessee, and our search for a high-quality Custom Builder accustomed to challenging home plans, unique features, and attention to detail. Over time, we’ve moved and built 5 Custom homes all over America so our expectations and experience with the construction process, and various Builders, is high. We are far from experts; but we have learned a lot of “do’s and don’ts” over the years, with most lessons-learned the hard way. Our biggest learning is to do your homework and research first, and then dig deep, before trusting any Builder. Because we had time to invest, we took a deliberate approach interviewing Builders and looking for someone to trust.After a few months, and several Builder conversations, we selected SBC and began construction. Our decision to use SBC was based upon our unique needs and Scott’s willingness to discuss and understand those needs. Scott also provided an incredible amount of transparency by providing Customer references to homes he has completed and/or access to those currently under construction. We also appreciated Scott’s straight-forward approach in sharing his expectations of us so that everyone involved stayed on the same page.Throughout our build, Scott kept us updated on progress and/or challenges we needed to provide input on. Scott, and his Sub-Contractors, routinely provided ideas and suggestions that improved our plans and overall cost and/or quality without negatively affecting completion timing. We routinely visited the job site and consistently found the overall area to be clean and safe even though multiple Skilled Trades were working. If questions arose Scott would answer them directly or, if the answer involved a Sub-Contractor, he would schedule time to discuss and resolve the issue. If a problem was identified Scott and the appropriate Contractor(s) worked collaboratively with us to efficiently resolve concern to our satisfaction. A real test for any Builders commitment is their ability to remain open and fair when things go wrong…. and they always do. Scott, and everyone at SBC, was outstanding at staying focused on resolving problems and did not engage in a blame-game or “that’s out of my control” to avoid responsibility. Without exception SBC, and Scott as an individual, never became confrontational and always stayed focused on resolving the concern regardless of who got charged.Our future does not include another Home but, if we do build again, our first and only stop will be with Scott Britton Construction.

Eddie Hobbs

2020-05

Scott Britton Construction is an excellent home builder in the Tri City area. I highly recommend him to anyone wanting to build a quality home

Logan Williams

2018-05

Scott and Katie are phenomenal people to work with, I would recommend them to anyone who are looking to build a beautiful home. I will cherish my experience and result forever.

Mary LaFlame

2024-04

They're very attentive landlords and property managers.

Kathy Richards

2017-05

Scott is very knowledgeable and has great ideas for solving the construction issues that come up.

Carrie Evans

2018-05

Scott and Katie Britton are a pleasure to work with! Highly recommended!

Ray Evans

2018-05

Highly recommended custom home builder!

Jamie Lowery

2022-05

Best builder around