3.5 (11)
4028 Papermill Dr NW, Knoxville, TN 37909
(865) 588-1617
aplusconstructionandrestoration.com
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Bobby Conner
2023-12
Very happy with the words that they did. It was taking other contractors 4 to 6 months and they came out did my repairs were courteous and friendly. Nicole Johnson went above and beyond.
Staysha Coward
2023-12
I have used this company for years They use a great flooring company to do the repairs I needed I was pleased as punch. Carpet looks great. I highly recommend the floor company they use as well Quality Flooring
Benefits
2023-07
This company is impossible to get a hold of and they never do what they tell you they're going to do. I had an appointment scheduled with Toby Kirkland between 10:00 and 11:00 AM for an estimate on a roof repair on my mother's home. Mr. Kirkland showed up to the property well before 10:00 AM when I wasn't even there and instead met with my mother who wasn't equipped to explain the issues. He was there for less than 5 minutes and left. She asked him multiple times to wait to speak with me, but he left before our scheduled appointment time.I arrived promptly at 10:00 AM because I live 2 houses down the street and Mr. Kirkland was already gone. He had told my mother he would send someone named Antonio later that day to get on the roof and give me the estimate and that I would receive a text message when he was on the way so I could be available to meet with him. I never received any text message or phone calls from anyone about coming to look at the roof and I waited around the entire day without anyone showing up. Before Mr. Kirkland left, my mother did confirm with him that he had my correct phone number so they could get a hold of me since he decided to leave before our appointment started.I called their office that afternoon to ask what was going on and the receptionist told me she would contact Mr. Kirkland to find out and get back in touch with me later that same day or the following morning. I never received a call back that day nor the next day. So, I called again, spoke with the same receptionist, got told the same thing, and it's now 4 days after my scheduled estimate appointment and nobody from A-Plus Construction has shown up or got in contact with me, despite them telling me multiple times they would.Stay far away from these people. If they can't even communicate with their customers to get the estimate portion of the job done, you don't want them working on your property.
Billy W. Yocum Jr.
2023-05
Had to have a lot of work done to two rooms after two drain leaks and a water heater leak. All that lead to my kitchen being destroyed and lost the floor in the neighboring bedroom.A Plus had done all the repairs. Toby and Nicole were great to work with as well as their contractors. It was a time consuming process because of the delay due to being booked up, but it worked out. We now have a new full kitchen and new floor for bedroom. Thank You All!
Tiffany Lowe
2023-05
They lie about every job they send you on, then when you try to quit they will keep your tools and say you owe them money which isn't true. This is the worst company I've ever worked with. They do poorly on the jobs they get and never know what is going on with anything. The girl Nicole acts better than anyone else but in reality she is a glorified secretary. I would not recommend using them for anything.
Kathy A Fuller
2023-09
Zero stars if it were available .Run ! Run from them . Plenty of insurance money was available and 2 years later still no home - not one nail - nothing. The most non- productive chaotic company you will ever meet . They have $73,000 .00 of my insurance money and will not return it NOR will they respond to me or the insurance company about the money . Run from these crooks !
Robert Lee
2022-05
Good people to work with, they replaced my deck which looks awesome, Gutters and fence will be next. Nicole is the go to girl I think she is the Brain of the operation, lol
Philip Roberts
2020-05
Good job interview
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
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