Champion Roofing Services, Inc.

2.7 (3)

2108 Keller Bend Rd, Knoxville, TN 37922
(865) 332-0318

Claimed

Roofing contractor

Siding contractor

Skylight contractor

Reviews

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Carlene Steenekamp

2014-05

Champion replaced our roof from the April 2011 hail storm. They invoiced us in January 2012, we paid them off when work was completed June of 2012. The have now sent me a "revised invoice for billing errors caught in an audit" in JANUARY 2014. TWO YEARS after the original invoice and 19 MONTHS after the account was paid in full and closed out. It was sent along with a generic "Dear Customer" letter, that apologizes if the invoice reflects an unexpected balance and goes on to explain how they NOW determined the final invoice amount by first establishing the final approved replacement cost value, and adding the amounts for repairs, upgrades, and other additional work, and then deducted any discounts that were promised and the amount for any work not perfumed by mutual agreement.Then they went on to ALTER the ORIGINAL INVOICE dated 1/25/2012 into 1 lump sum of amount owed, minus one lump sum of amount paid. There is ZERO business need to have done that. They should be able to supply a statement of all activity on the account from the time it was quoted to now with all of those things ITEMIZED.The work they did was good. Despite breaking my 15 year old Japanese maple tree that was not in the way of their work, and NOT responding to my emails about it, the actual roofing work was fine.Finding a mysterious billing error 2 years after they billed me originally is unacceptable, and will not be paid.

Christine Cousart

2017-05

Our family has had a very good experience with this company. We found them to be honest, fair and efficient. My parent's had a fire in their rental house and Champion came in and turned it around very fast. The roof had burned out and they repaired it. The tenants were back in the house very quickly.

Kristin

2019-05

This company is crooks. I worked for them and I saw on a daily basis how they cut corners but still billed the insurance company and/or customer. If it was an important customer that customer would jump to the front of the line, giving them preferential treatment giving them amenities. He treats the employees badly.

Opening Hours

Monday	8 AM-5 PM
Tuesday	8 AM-5 PM
Wednesday	8 AM-5 PM
Thursday	8 AM-5 PM
Friday	8 AM-5 PM
Saturday	Closed
Sunday	Closed

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