Erie Home

4.6 (234)

10524 Lexington Dr Suite 400, Knoxville, TN 37932
(865) 288-0198
eriehome.com

Claimed
Roofing contractor

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Alvin Boyd

2024-02

Erie did a great job on my roof replacement. The company is very professional. The workers were excellent craftsmen and very efficient. They completed the repair in just one day. Very impressed and satisfied.

Wayne Mitchell

2024-03

The work that was done on my home by the Erie team was excellent, and they were very clean and neat. And they quoted me 200 square feet of replacement flooring. They ended up replacing almost 500 at no cost to me. No other company does this. The work was amazing, and complete the same day. Thank you Jeremy, and your crew

Ken Paphavasit

2023-11

We really like the new fiberglass shingle roof. We like the colors and the fresh look. Erie team of installers finished in one day. But big dumpster did leave a couple of dent marks on the asphalt driveway due to heavy load from old roof taken out. Clean up was satisfactory.Services: Roof repair, Roof installation

Paul Sexauer

2024-04

We had some roof leaks with our original, shingle, roof so we had Erie Home strip the entire roof (house and detached garage) and replace both with a metal roof, with the look of shingles. The crew installed both roofs within the predicted 4 - 5 day window and the results were fantastic. The entire site was cleaned completely at the end of the job and I recommend them highly!

Jeff Doak

2024-05

I expected great results, and that's exactly what I received! I wasn't in a rush for install time, but they installed within a month. Installers were very good at what they do. Shingles where removed and full install was complete in one day. All rubbish and hints that they were even here were removed. Roof looks great! Now I have to work on the rest of the house to match the quality of the roof.

Tracie Toomey

2024-02

Erie made a wonderful change to our home; we hired Erie to replace the roof on our home and what an impact the change made! We are satisfied customers who are happy of our choice to utilize Erie roofing. They delivered quick and top notch service and product. From the office personnel, sales, installers, and project supervision our needs were met with highly professional representation and service. Roof shingles and craftsmanship met our needs as well. Thank you Erie for outstanding product and service. We are truly happy and satisfied customers.

Jerry Johnson

2024-04

I am impressed with how quickly Erie was able to coordinate and complete the process of replacing my old roof! Within a week the materials for the new roof were delivered and two days later the roofing crew arrived at 7AM to remove the old roof and install the new one. By early afternoon they were completely finished including all of the cleanup! New roof looks great!Thanks to all at Erie Home!

Peter Shields

2024-01

I'm very pleased with the entire process. Cody, who came out to look at my roof and give me choices for a new roof, was very thorough, nice, and professional. The new roof arrived earlier than I had planned. I met and spoke with the four men who installed the roof. They were also very nice. Everyone I dealt with throughout the entire process was very professional and nice. The driveway was totally clear of any debris when they were finished. The new roof looks great. Great job to all who were involved.

Phoosh Fouche

2024-03

We purchased an architectural fiberglass shingle roof replacement from Erie Home. They came as scheduled, worked fast, and finished in about six hours. It looks good, but I reserve judgment until I am satisfied with its waterproof guarantee. Communication has been spotty at times, but better now. We just found nails in driveway, a big negative. Cost and incomplete cleanup lead me to a four star rating.

Frank Duncan

2023-06

Purchased the Asphalt Shingles with the 30 year warranty. Pleased with the installation and cleanup. Installed in one long day. A few days extra to get the dumpsters picked up over Memorial Day weekend. High cost, but hoping they last more than 30 years.Service: Roof installation

Michael Sweeney

2023-08

We desperately needed a new roof. I contacted Erie Home through Angie's List, and someone from the company called me within minutes. A representative was at our house the next day, and now, exactly one week later, we have a new, beautiful roof with Erie fiberglass shingles. The team arrived at my house at 8:30 am, and the job was finished on a fairly large roof by 4:00 pm, including some tear-off and replacing damaged plywood decking. Everyone was professional and easy to work with. You can't beat the guarantee. This should be the last time I need to replace a roof on this house.

Sally Claxton

2024-03

The roof crew did an excellent job with the removal and replacement of the roof tiles, under cloth and trim. They arrived early in the morning and were complete, including the cleanup by supper time. Two different supervisors were rotating thru the work site the entire day of work. The entire crew made several passes to ensure all debris was picked up. I am very pleased with their work and the results is exactly what was needed and requested. Thank you all...

Clayton Bell

2024-02

I’m very happy with our new fiberglass roof. We just bought our house and need a new roof but couldn’t afford it but thank to the financing we got approved for our new roof. Our house looks a lot better and thanks to Erie homes. They came,installed and cleaned up in 10 hours. Thank you Erie homes I will recommend to anyone. We also had some dry rot that had to be replaced. They fixed and replaced plywood and then installed our new roof.

Jason Jacklet

2024-03

This process was surprisingly easy and Erie Homes was very upfront with what I needed and what what available. They did not try to sell me the high end metal roof when all I need was the fiberglass shingles (still high quality). They showed my the leaks that I was currently experiencing and explained what needed to be done. Financing was also an easy process.

Jeff Wood

2024-02

The Good:I went with the fiberglass option and the new roof looks great. In the 4 weeks since it was installed we have had strong winds, 80+ mph gusts, heavy rain, freezing temperatures and there have been no issues.The not so Good:The crew that did the installation left a trail of trash from their lunch along the driveway.They also missed the dumpster with at least 3 spools of nails that I have found so far in the front yard.Three days after the install someone came to pick up the dumpster from the front yard. After a couple of attempts he decided the ground was too wet and said he would be back the next day. 15 days later (total of 12 business days after the install was completed) he finally came back and the dumpster was removed, which means it was in the front yard for Christmas and New Year's Day. No contact from anyone during that time.Would I recommend Erie Home, yes. The product is great so far. The trash issues could have been avoided if the supervisor had stayed until everything was complete and done a quick walk around the work site.As for the dumpster, Erie contracts that out, so this isn't a direct reflection on them, but I feel they should be following up with either the contracted company, the customer or both to ensure everything was completed.

Michael Lane

2024-04

Showed up when they said they would and completed our project when they said they would. Answered all of our additional questions after they started and I feel gave us a much better product than what they showed us with the samples. We couldn’t be happier. If anyone is looking for a new roof you should call Erie!!

Mark Polley

2024-02

Erie Home installed a new roof on our house. The roofing material looks great. The installation was performed by a talented roofing crew that ensured everything was done correctly. All of the old material was cleaned up disposed of. Also, they used magnets to ensure no screws or nails were left behind. I would strongly recommend using Erie Home for your roofing needs.

Janice Winters

2024-04

I love my new roof. Looks beautiful !! Worker's very friendly. They were there on a mission and it was accomplished. If I had questions, someone was always there or on the phone to answer.

Judy Hoover

2023-05

Erie Roofing did a good job on our new roof. The salesmen and foreman were professional and responsive to all our questions and the new roof was installed in 1 day even though it’s winter. Very happy with the entire experience.Service: Roof installation

Angela Brantmeier

2024-04

Made an appointment to come and give me an estimate. I asked for a text vs phone call to confirm, which I received the day prior the scheduled appointment. An hour after they were supposed to be here I learned they left a voicemail (didn't show on my phone) stating they couldn't make it. Fine, I get it, things happen. But you would think Erie Roofing would have the decency to call back, apologize and MAYBE try to reschedule another day? Well, if they are expecting me to call back, wrong. I will take my business elsewhere. Very unprofessional in my opinion!

John Cardwell

2024-02

Everyone at Erie was great to work with and did an excellent job. Cody came out and provided a quote and overview of what they would do & they completed the job shortly afterwards in 1 day. Jeremy the foreman went above and beyond for us. The workmanship is top knotch and the workers were very respectful of our property. I would definitely recommend Erie.

Lindsay Bell

2024-03

Though I never had any work done by this company I did have an estimate done. They came to my home and told me my roof was leaking and showed me pictures from inside my attic of a place they said was leaking. They said I needed a completely new roof. After having another roofing company come out and look at the roof as well as take me up in the attic and show me where they were talking about, it became very evident the salesman from Erie home were trying to take advantage of me. My roof didn't need replaced and only had one small nail hole in a shingle that needed caulking. They tried to sell me a product that was far more expensive than any other comparable products. Always always always get a second and third opinion before agreeing to any service done. Especially with large purchases like a roof!

Loretta Walker

2024-01

They were very prompt in sending an agent to give me a free quote and he was very professional delivering his sales approach.The work crew had to complete the job in two days due to inclement weather.After the job was completed, there were a few things that needed adjusting soI called to make them aware. They were very prompt to return my call and return to make needed adjustments satisfactory to comply with installation satisfaction.

Robert McCall

2023-07

Updated below recommending them:The salesmen, both named Cody, were very knowledgeable about the product, financing and installation process of the fiberglass dimensional singles, extras and warranty. Installation process was done in less than a day, removing old shingles and a very good job on cleaning up, too! I would highly recommend them.Update: I want to let people know, do not get your financing through Medallion bank! I just can’t believe that Erie roofing would use such a corrupt bank, they charge way to much interest, about $7 a day to be exact, on $22,000 financed! If I had known this I would of not gotten my roof through this place! Very upset and disappointed! 😡 Medallion bank has a lot of bad reviews, check them out with the Better Business Bureau!

Ashton Huber

2023-09

We chose Erie Metal Roofing due to their stellar reviews. We own a 122 year old home and wanted quality products to extend the life of our home. Erie was able to showcase both superior roofing products and reputation. The warranty and quality products beyond what’s traditionally available and provides a better long term investment.The installation was very expedient and I would recommend Erie for a job well done.Services: Gutter repairs, Roof inspection, Roof installation, Gutter cleaning

Mike Bass

2023-08

All in all great job. If there was anything negative about the entire job it was there was no notification that material was being delivered on a specific day or time and they ordered too small of a dumpster to hold all of the debris that came off the roof and it as of today 7/12/23 I still have debris in the yard from Friday 7/7/23 Other than that, great job.

Carl Wilkey

2024-03

Our experience with Erie was absolutely wonderful! The sales team, scheduling staff and installation team were extremely professional, helpful and knowledgeable. We are pleased with the work performed and recommend Erie for window replacement.

Sidney Tucker

2022-05

We chose Erie Metal Roofing as we had heard of their superior roofing products and reputation. While they may not be the cheapest bid, the warranty and quality products are hoped to a better long term investment.The roofing crew came in after materials were delivered and removed an existing metal roof, sheeted the roof with OSB plywood, and installed the shingles all in a two day period. The job site was cleaned up well and the final product has enhanced our property’s appearance and value. Robert, who is in charge of Erie’s roofing installs in our area, was especially professional and considerate toward our concerns. I would recommend his work without prejudice or reservation. Thank you Erie for a job well done.Service: Roof installation

Jeff Oien

2023-12

We had our roof done and they did an excellent job! The team got here early and was able to tear off our old roof, repair and replace the damaged decking, then put the new roof on in one day! Would definitely recommend them and consider them for any future projects we have.

Donna Haupt

2023-10

I had a new roof installed and they did an amazing job. From the time I received the estimate to the completion of the job, everyone at Erie was great. As a recent widow, Erie worked extremely hard to get me a price that worked with my budget. They explained everything and brought samples in and showed me how the product went together and for me that sealed the deal. I knew at that point it was a great company to work with. Thank you Erie for installing a great product!Services: Gutter repairs, Attic venting repairs, Gutter installation, Roof inspection, Attic venting, Roof installation, Attic venting installation

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