Lebanon Distributing Co Inc

Warren Guardian Grace

2024-04

This is a great family with greatemployees. Always love doing business locally

Thomas Day

2023-05

Culvert delivered as promised on time and where it needed to goDecided to get another Culvert. Simple call spoke with Amy. It was delivered with a smile next morning. Thanks Danny for the hat

Jennifer Ferguson

2023-05

Purchased a weed eater and line did not feed correctly and the head messed up immediately. Took it in mechanic was nice and very helpful but was going to have to order parts so he talked to the very nice owner and he met with us and had the mechanic take parts from a new one to replace mine. Customer service goes a long way with me they cared they stood behind there product and fixed my issue and got me on my way quickly.

STEVE PIMENTAL

2023-05

Shopping here is a pleasure. The staff is well trained and knowledgeable. If someone doesn’t know they will find someone who does. I asked about a Stihl brush cutter and was referred to the in house tech who set me straight on what I needed. In fact he undersold and provided me with the equipment I needed. Service what they sell. Stay away from the box stores and shop here for all your projects.

Kevin

2023-05

Nice place and a great full selection of Stihl products. Wish they were open past 5 during the week and had some Saturday hours as anybody that works dayshift during the week cannot spend their money here. Ownership needs to think about people like me that would buy from them if open a little later and had Saturday hours to shop. I got off early and walked through there as I was in the area. First time I was able to go there and have lived here close by for 4 years now.

fire vette

2024-03

Best place for stuff. Friendly people

G35 RB25

2023-06

These people are the best got all the help i needed! And the stuff as well! The guy i didnt get his name properly but i think was crid! But he was amazing and patient!

W David Stevenson

2021-05

Great, friendly service with excellent product availability. Was able to purchase quality lumber, steel, gates and farm equipment for less than at the big box stores.Purchased a Stihl chainsaw; was provided a full orientation and helpful tips/tricks. LDC is fantastic and will be my go-to going forward.

Bobby Polk

2022-05

Not very helpful getting all the material I needed. I had to keep talking to different people because apparently, if it’s not your job you don’t do it.I bought almost $4000 worth of material and when it was loaded , not much care was used. A heavy load of 6x6 post was on top and even though it was secured with two tied downs it shifted during the 1st turn from the store. Needless to say I had to reload by hand what they had loaded by forklift plus the lumber slid into the tailgate of my new truck and made four dents.I went back to let them know what happened, there were no offers to rep my truck or even replace damaged material I had just bought.Very disappointed.

Cody Miller

2019-05

Drove 30 minutes to buy a ladder. Pay my 300$ and pull around back to get it when I’m informed they don’t have one to sell. When I came inside to get a refund the salesperson at the counter got an attitude and was incredibly rude. Never will I go back to this store. I’ve spent thousands of dollars here, but if my business isn’t appreciated I’ll take it down the road to Lowe’s.

dewayne johnson

2023-05

Good little place can buy nails and screw by the pound which is nice when you just need 4 and don't want to buy a whole box

Andrew M.

2021-05

Absolutely great customer service, and selection. They helped selecting the right tools for a job and helping with returns of things that didn't work out. I highly recommend them for thier friendliness and helpfulness.

Larry Blaha

2021-05

Great staff, very helpful with finding stuff we need to take care of the ranch. Great selection of tools, hardware and lumber. I never leave not having what I needed to get the job done.

Bill Roberts

2023-05

Bought a new Stihl chainsaw, model. MS 170, it is Awesome for topping out medium 🌳

Branden Summers

2023-05

Best place in town for fasteners and other building supplies. Friendly local folks.

Sherrie Newsom

2019-05

I always find what I need there. The employees go above the call of duty to help you with your needs. Me as a woman find they even open the door for you and carry your purchases to your car. Great experiences!

Jeremy Sharer

2021-05

SHOP LOCAL! After Spending an hour trying to even talk to somebody at Lowes, I decided to call LDC to see if they could get my concrete. They answered in just a few rings, and got me what I needed and could deliver it by this weekend. Definitely better than Lowes or HD and I'll do my best to continue to support our local businesses.

Nicole Smith

2018-05

Very rude. Was in their business looking to buy some things. Yes I needed help. 1 employee insisted to keep a personal conversation with a costumer then proceeded to finally get the parts he ordered. Then walk out right past me without a single acknowledgement that I was there. Then when this employee comes back in he proceeds to walk right past me and still doesn't say anything. Then walks right back by and outside again. Then a lady come out from the vack and was helping this guy with chexking out and proceeded to go find parts this guy. This whole entire time of about 20 minutes of waiting to be acknowledge. I do not complain because they are human. But when I left I told the employee to have a good day. Not one thing was said back to me other then rude looks. I will not being going back to this company I will drive a distance before doing so.

Dale Diehl

2017-05

About a year ago I moved to Tennessee to a house that has a lot of problems. Whether I was shopping for Stihl equipment or having problems with my water pump Richard and Lee have been very gracious and helpful to this do it yourselfer. When my pump failed under warranty Richard got it handled for me on the spot. When he found out it was not in stock he dropped it off for me on his way home. That is fantastic service and way above what I expect. Thank you so much. Dale Diehl

Paul George

2021-05

Just bought a 350 Stihl Backpack Blower. They should me how to operate the Blower and the staff is top notch. I have bought several Stihl products from them Weed Eater, Hedge Trimmers, Chainsaw and now a Leaf Blower. I do recommend seeing these great people. Probably next year I will purchase a Stihl Pressure Washer and I will go nowhere but here to buy it.

Jeffrey Falvo

2015-05

Convenient place to stop for anything you’ll find at a “big box” store and the parking is close to the door. I purchased a couple items yesterday and will be back again. You’ll find employees eager to help and very knowledgable. That can be hard to find in the chain hardware stores with lots of part time people. You won’t find that at Lebanon Distributing Company . If you’re in Lebanon or even Mt. Juliet, it’s worth the drive. From Carthage it’s only 35 minutes. They have everything from tools to plumbing, high grade paint, lumber, fencing, building products, metal roofing, power tools and even storm shelter’s. Give them a try.

Stephen Brown

2020-05

I took a pole saw in for carburetor repair/replace which was ACCOMPLISHED but, after I paid for the service and, was placing the saw in the truck, it came apart with springs and cups flying everywhere..... The small engine repair PERSON had not tightened up the nuts and bolts when he/she reassembled the tool. The counter people said it was no big deal, that they would put it back together for the "LABOR COSTS!" I Stated the obvious that the saw had not been assembled properly and, it was THEIR responsibility. The retort was "how do we know you did not do it on purpose.....!!" REALLY??/!! The drive shaft had snapped and the part would have to be ordered from Germany.... Needless to say, I have conducted business with Lebanon Distributing for 40 years. Richard sold the business and these new owners are rude, negligent, indignant and, they have seen the last of my trade, FOREVER..... Is there a way to post a tenth of a star...... For the record, I brought the situation to the IMMEDIATE ATTENTION of the Counter Staff.....as stated!! An ACE Hardware store ordered the drive shaft (a month to get the part) and reassembled the saw for me..... Elder's Ace related the story to Stihl and, Stihl sent the part at NO Cost to them/me and, Elder's had it back together in 20 minutes..... Elder's matched Stihl's Customer Service..... I was shocked and, NOW a devoted customer.... The saw took care of Spring trimming at the farms and, the house....., works like a champ!!

Avans Farm

2017-05

Great place to buy metal roofing and lumber. The folks at the counter and in the yard are very helpful and friendly. I prefer to buy my building supplies there instead of Lowes.

Mike Mohr

2017-05

I have purchased Stihl chain saws, weed trimmers, shrub trimmers , over the past ten years from Lebanon Distributing Company and have always had Great service form the sales staff to the service tech's . You couldn't expect anything more !!! Mike

Roy Azevedo

2023-08

I've treated with lebanon distributors for years never had a problem...

Linda Bain

2023-06

We took our chainsaw in for repairs. They had the repairs done by that afternoon.

John Ruane

2020-05

Great service dept. After they had the problem fixed with my sthil weed eater......the repaired it again while I waited.....problem fixed ....and it runs like it is brand new....

Christopher Smith

2018-05

I love LDC. They have the most helpful staff. They have the cheapest prices on materials and will do their best to help you out with about any home improvement project you have

Shane Petty

2017-05

Love Lebanon distributors. Customer service is awesome. From the service department to the front desk, they really go above and beyond. Great prices.

John Grooms

2022-05

Customer service is 10 stars Amy is awesome to deal with everyone there takes care of the customer very pleasant experience