Best Choice Roofing

David Barrett

2024-01

Best Choice was contracted to Replace myDamaged Roof and Tiles.They Did a Excellent Job.My Roof Looks Amazing. They Were Very Professional. A Special Thanks to James and Enrique for Always Keeping Me Informed Through theWhole Process. Job Well Done 👏 Thank U 🙏

Vicki French

2023-05

I just want to give the highest regards to Connor Byard, Gage Beasley, Scott Owen and Regina Dunn for making a long time wish/dream come true for me with the best of the best roof anyone could ever ask for! I’ve needed a roof replacement for a long time and I’ve had many failed roof repair agreements between four roofing contractors and a tough as nails insurance company prior to Best Choice Roofing, and along with that many disappointments with a continued deteriorating roof. I knew I didn’t have the proper roof installation initially because the shingles started coming off my house within a few short years of living in my house when it was new and the measly payment(s) from the insurance company for patchwork repair wasn't the answer because the shingles continued to blow off the roof with each wind or hailstorm we would get.Connor and Gage (and Scott too) came along to my residence several times when I was supposedly working with a prior roofing contractor who I believe gave up on the job due to insurance difficulties and assured me they will do everything they can to get me a new roof. I somehow felt they were the answer and agreed to go with them. And with care, dedication, perseverance and their great knowledge in their line of work they came through with flying colors and proved to my insurance company that I needed a new roof due to poor initial installation when the house was built. They went the extra mile for me when others didn’t and I knew from the beginning that their care to get me a new roof replacement was genuine! And I can’t thank them enough!I am more than excited to state that they had the absolute exact roofing shingles that I’ve been pining away for 6 years and I can’t be any happier! They had a great team of workers that worked diligently from early in the morning till just before dusk and the results were awesome! Connor and Scott made the ending paperwork process a breeze and Regina was wonderful with her assistance at the very end! If anyone needs a new roof this is the number one place to go to. I promise you will be so glad you did! Many thanks again Best Choice Roofing for a long time dream come true!!!Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof repair, Roof installation

Charles Jones

2024-04

Mackenzie Miller was Awesome during this entire process. His customer service, knowledge and professionalism was beyond reproach. If you are in the market for a new roof ask for Mackenzie. He returns calls and answers all questions. His level of care for customers is the best. Mackenzie represents himself and BCR very well. Who said old time good customers service was gone? Mack is the best.

Giles Apsey

2023-11

John Carson is one of the best sales persons I have dealt with. Absolutely upfront and honest. He answered all questions I asked. Returned phone calls on time. I worked with him for 5 months.I’m an upfront honest American citizen that does everything right. Pays their insurance on time. I’m not cheap. I literally had over a hundred sales people who approached me wanting to help me fix my roof.John was the one. He works hard. Fantastic customer service. He puts your mind at rest and he’s honest. I’m in the customer service business. I only except the best. No ifs ands or buts. You’re going with a guy that doesn’t give up if you go with John Carson.Let me tell you about the finished product. I now have one of the best roofs in the neighborhood. Best choice roofing and John Carson are the A Team. Hands down.My wife and I Sunny bought the whole roofing crew Pizzas and Chicken wings for the hard work they did that day. It was a fun day. Thank you John with the 5 months you stuck with me and my family making things right. You’re a true Gent. ❤️❤️❤️Service: Roof repair for storm & wind damage

Steve Cooke Sr

2024-03

Just had roof re-shingled and from start to finish, an easy, detailed and professional job done. From Zach and Mack with the sales dept. on their knowledge and ability to answer in detail, any questions. To the crew doing the install, they got it done, in less time than I was expecting. Left yard in great shape when done. Could not be more happier and definitely recommend Best Choice Roofing

Susan Oppenheimer

2024-02

James Chapman kindly and methodically took care of handling our entire new roof. He was quickly available to answer all the questions we had and presented to us in person to assist us in choosing roof tiles and walking us through paperwork for all intents and purposes. He was patient and personable, knowledgeable and efficient the entire process through. We will contact him and recommend Best Choice to our friends for any future roofing needs. Both my husband and I agree with this assessment. Thank you!

Kelly

2024-03

these guys have been an absolute JOY to work with on getting my roof replaced. they went to bat for me when my insurance company didn't approve the replacement at first. we ended up winning and getting the full replacement approved after all. it took MONTHS but they stuck with it and did a lot of research on my behalf when other companies would've just walked away and found a different customer they could make easier money from. special shout-out to Zach A. for keeping in touch with me every step of the way. he's been a huge help, super polite, and made the whole process a lot less painful than it would've been otherwise. 10/10 would recommend to anyone i know who needs a solid, quality roofing contractor.

Constantino Gabrie

2024-02

The roof replacement done by Best Choice Roofing/ Memphis was very good and exceeded my expectations. My home was in good hands with Mr.Lanny Moore from the beginning to the end, and I'm very satisfied with the workmanship and the one day removal and replacement, as the crew continued through light rain till they completed the new roof work. Thank you

LaDonna Bullock

2023-05

WE WERE REFERRED TO BEST CHOICE ROOFING WHEN I ASKED MY NEIGHBOR WHO INSTALLED THEIR ROOF. I WAS VERY IMPRESSED WITH HER FINISHED INSTALL. I GOT THE INFORMATION FOR SCOTT & HE MET WITH ME AND MY HUSBAND. I WAS IMPRESSED BY HIS PROFESSIONALISM. HE PROVIDED US WITH ESTIMATE DOCS & I PICKED OUT THE COLOR SHINGLES I WANTED. Overall, I recommend BCR to anyone that’s looking for the services they provide. We were happy with the team of workers that came out. They worked diligently & completed our roof in one day (weather permitting). We are very pleased with the cost, quality, service, professionalism, & expediency. To top that off… the clean-up was phenomenal. Thanks so much to Scott & his crew for a job well done! 🤗Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation

Patricia Buckner

2023-12

When the storms hit my house, I didn't realize so many shingles had blown off. I figured it out when I started getting leaks that were damaging my ceilings. I trusted Lanny Moore and Best Choice Roofing to fix my problems. Lanny was patient with me and he really helped me understand the process. He took care of everything and my roof was replaced. It looks even better than before. I have told everyone about Best Choice Roofing. I told them about Lanny too. I hope I never have leaks again, but if I do, I am definitely calling Lanny.

JL Boers

2024-04

Just had my roof replaced by BCR. Connor Byard and Diamond did a great job dealing with the insurance company and keeping me informed. The crew they sent out to do the replacement was outstanding. Roof was replaced in 1 day. What I really appreciated, besides the great job they did, was the crew's work ethic. There was a minor incident with a safety rope that snagged my vent pipe to the water heater. Together, one of the fellows went back up and aligned the pipe while I resecured it to the water heater. Once he came down, he knocked and wanted to verify my work at the water heater. He then went back up and resecured the pipe topside. Things happen and all was good. Very professional folks all the way around. Cleanup was also very good and they went to my neighbors to pick up debris as well (it was a windy day).High marks for BCR!

Rebecca Aldridge

2024-03

I had delt with another company and fought with my insurance for over two years. And Chris C. Came in like a hero and got my roof replaced like a champ. It was effortless on my end. He did all the heavy lifting for me. He went beyond to always check on me and always let me know step by step what was happening.Please, go with company for any of your issue's. I highly recommend Chis!!

Bernetta Johnson

2023-12

James from Best Choice Roofing is simply one of a kind. When he came out for a consultation on my Mom's home, he was informative, patient and knowledgeable. He took the time to explain what the issue was and why it was occurring. He also made himself available for when the adjuster came out from the insurance company. We didn't have to explain anything due to James was there to assist. The neighbor across the street saw him and requested assistance as well and he obliged. She was elderly. He was just as patient with her.I could go on and on about James. He has been a godsend to my family. I wouldn't want to work with anyone else. Thank You James!Bernetta

Amanda “Sexy Scorpio” Gordon

2024-03

Service was quick and professional. Mr. John was totally awesome getting me started with my weather damage claim. I was never treated like I was a bother with any questions I had. My roof looks phenomenal and I would recommend anyone to use this company. Thanks again guys😊

Mary Godbey

2020-05

We had our roof done in January. The workers put down protective plastic over plants, moved pots and decorative items. Cleaned up after the roof was completed, put decorative items and pots back in place. They were fast, efficient and hard working. The supervisor came back out the day after the roof was completed to check and see how it looked and to make sure we were pleased with the work done. We highly recommend this company.

Chris Munn

2024-04

Great! Were very diligent and trustworthy. Also made me feel more like an old friend than a client which makes for the best business, highly satisfied. Roof is amazing!

Kenneth Davis

2024-02

Best Choice Roofing got me a new roof. I'm way out in the country and Lanny had no problem coming out here and helping me. I didn't know anything about my insurance other than they take my money. But that boy got them to pay for it! He took care of this old feller. Thank you!

Jay Ha'o

2021-05

Great products and service. Roofing crew arrived early, 6 am, tore off old shingles and replaced with new (about 2500 sqft of roof). Removed my old satellite dish, installed roof vents and cleaned up all removed shingles by end of day. Quick and efficient.Interior work (kitchen ceilings) was done quickly and professionally. Excellent job, covered everything with plastic to keep dust and paint off my things. Can't tell they repaired and repainted my ceiling.One hiccup with miscommunication on what work was to be done, with Lanny arriving at my door (he was not part of the team I worked with, rather he was the only person available to answer questions which could have been done over the phone)....customer service is not his strong suit for sure or else they would receive more stars.

Jean Fischer

2024-04

Jaden has been incredible working with and for us. He handled the insurance as best as he could and continued following up with them and us. Sadly, there wasn't enuf damage for ins to pay. Jaden did not pressure us one bit, as others that came by have done.We WILL be using Best Choice when the replacement is dire solely based on how awesome Jaden is.I would highly recommend Best Choice.

ethan porter

2024-03

Chris my contractor really went to bat for me with the insurance company. He wouldn’t quit and wouldn’t take no for an answer until the insurance ponied up for a new roof. If you’re looking to get a new roof give best choice roofing a call and ask for Chris.

Vernice Bowles

2023-12

James Chapman with Best Choice Roofing was awesome and very knowledgeable about all the concerns I had. I will definitely be referring him out to everyone! Thank you James.

Joe

2023-10

I had roof damage from a storm earlier this year. The insurance company gave me an extreamly low amount for the repairs. I contacted best choice before accepting any payments and they really went to bat for me with the insurance company. Over the next couple months they fought for me eventually getting me a full roof replacement.I don't think anyone else would have fought so hard for so long with out any guarentee of a bigger payday.I would recommend to anyone looking for a good roofing company.When the crew showed up to actually do the work they were in and out in a day. They stripped down the old roof, replaced 2 peices of decking, and installed a new roof on a 3000 sq ft house in about 12 hours. They were in and out with out a trace of damage to my yard or any of my flower beds. The only evidence they were ever there was a beautiful new roof.Services: Roof repair for storm & wind damage, Attic venting, Roof installation

Stephanie Renee Manns

2024-02

I absolutely adore Tyler Hanson! He is the best @ work to make sure you are taking care of. I would recommend him to everybody!

Sydney Pearson

2024-02

Tyler Haney has been so great through this process! He has given us step by step of how it is going and doing his best to get it done in a timely fashion. 10/10!

Joe Pierson

2023-05

We used best choice to replace our 20 year old roof and they did a great job. Conner Byard inspected our roof and made dealing with the insurance painless. He was very attentive and made sure he helped me through the process and always checked in to make sure everything was good and see if there was anything we needed. Even after the installation he made sure to check in with us. The customer service is top notch and the few issues we did have they took care of fast and made sure we was happy. I would and have recommended them to friends and family. Me and the wife appreciate all they have done for us. Great company and people.Services: Roof inspection, Attic venting, Roof installation

Cassand Dodson

2023-08

From the time they put our roof on we have had problems. If the winds blow strongly, not storm winds, just wind shingles come off. We have had to call several times to have them replaced and each time it takes longer and longer for someone to come out. Now that we have had a recent storm the warranty does not cover storm damage we can file a claim with our insurance. If we have to file a claim we will Not be using Best Choice Roofing.Services: Roof repair, Roof installation, Roof damage repair

Rachel Montesi

2023-05

I had several companies quote me for a new roof, but Regina and Scott at Best Choice were the most responsive to my questions and really listened to my needs and concerns. The crew that came out were very professional, did the work quickly, and cleaned up every last nail and shingle from the old roof. Their prices were also very reasonable and my quote explained every charge. I would absolutely recommend this company if you need a new roof.Service: Roof installation

Candace Wade

2023-11

Great communication and commitment to work with instance company. Cole Hubbard and his team were professional and very personable and easy to work with. Definitely recommend them!

Linda West

2023-12

I would like to Thank Wayne for stopping by talking to me about a new roofing, my husband hasn't decided yet. Mr Wayne is about business. Good salesman.

corky white

2023-05

I called the Best Choice Roofing in Memphis to get a quote on repairing my roof. They came out quickly and did a thorough inspection. They were very clear on the quote that they gave me and also provided several options for things to add or to take away in order to make my new roofing project meet my budget. Connor Byard was extremely helpful during the whole process. I can’t wait to use them as my roofing contractor. I trust them because of the representatives that they sent out to give me my price and because of the professionalism they demonstrated.