Excellent Roofing

Ryan Yonkman

2023-11

**Not Excellent**Not recommended. Not military friendly.Agree with previous comments stating they won’t return phone calls (or emails) from out of state phone numbers after the initial work is done.Seemed friendly and helpful at first. Completed work found on home purchase inspection and installed gutter guards from their recommendation.Noticed some leaks in roof from attic spaces during storms and reached out via phone multiple times leaving messages asking for someone to come look at the work. After no responses from voicemails, tried emails to the service email we were provided. No responses.After months of calls and messages finally got Jackie on the phone who told me I would be charged $250 visit fee to inspect their work.I asked if there was any way that could be waved since it was their work they was causing new damage. Weeks went. Y with no response and I started calling and emailing again. Weeks more and we are eventually told they will inspect and waive fee.Inspector comes and acknowledges they forgot to seal some of their work and that was causing the damage to our roof. Worker comes back weeks later and only fixes one area and says another person needs to come back. No one ever comes, no one responds to voicemails and emails asking for help.Identified ourselves as military (and have since been stationed out of state) hoping to get assistance to fix the work they had started but no responses.Definitely not recommend, especially if your military and need a reliable roof if you get relocated after Memphis area.Disappointed mostly, go elsewhere.

jim hipson

2024-01

I called Excellent Roofing for an estimate for 2 roof leaks. They came out and got back to me within just a few days. I agreed to their fair price and within a couple of days they had a crew on my roof. Jerri, Domingo and Marco did an Excellent job. Jerri the supervisor was on the job the whole time and explained and answered all my questions. For all your roofing needs call Excellent Roofing and ask for Jerri, she will take of you and your complete roofing needs. I give them a 5 shingle review !Jim Hipson

Danny ison

2021-04

Excellent Roofing was very competitive with all my other quotes. You were on time, very clean on the job site and went the extra mile for your customer. You have great employees (Adam) that care about their job your customers. Yes I would use Excellent Roofing again and do recommend them all the time. I had my entire roof replaced and gutters installed. We are very happy with the job well done. Great team (Adam) great team leaders (Omar). You will be very pleased working with this company.ThanksServices: Gutter installation, Attic venting, Roof installation

Shaun Cummings

2019-04

I would recommend excellent roofing in a heartbeat. The guys did a great job punctual respectful and very very good at what they do. So they were on time, and on budget and actually knew what they were doing. Did a good job I would use them again.

Imran Alwageeh

2020-04

I’ve dealt with over a dozen different roofing companies over the years. I wish I had stumbled on excellent roofing a lot sooner. This is the best roofing company by far I have ever dealt with. And the Best way I can describe the project manager Travis is original, honest and straightforward.

sherry douglas

2019-04

Excellent Roofing did an exceptional job replacing our roof. I am most impressed with how neat they kept our property and how well they cleaned up the job site everyday. We would recommend them.

Craig Adams

2022-04

When we recently had a roofing problem, we contacted Travis Kee who had done work for us a few years ago. He was now working for Excellent Roofing but he answered phone to the number from a few years back. When does that happen? Because he did such good work for us in the past, we contacted Excellent Roofing. Well, they are as good as Travis was!Adam oversaw our job showing up whenever he said he would- totally reliable. Omar’s team oversaw our roof replacement. They worked hard, kept our yard and house protected and did an EXCELLENT job. Even our neighbors couldn’t get over how great a job, how efficient and neatly they worked! I wish we could find contractors like this company for all our work. Amazing company. Can’t recommend highly enough. Craig AdamsServices: Roof inspection, Roof installation

Josh

2023-05

This team went above and beyond to take care of all of our concerns, were very prompt to answer any questions, and did a very good job of making sure the yard is free from any nails, debris, etc during and after the installation. The new roof looks beautiful!! I highly recommend to anyone.Services: Attic venting repairs, Roof inspection, Roof repair, Roof installation, Roof damage repair

Sonya Jones

2022-04

Excellent Roofing did a wonderful job on our roof. Will has been so nothing but the best. He was very helpful in our many questions and provided us with guidance along the way throughout the entire process from approval to finish. The team that replaced the roof was excellent, they were friendly and worked until the job was done. I would recommend Excellent Roofing to anyone that is undecided about this company. They are the BEST!Service: Roof repair for storm & wind damage

Bill Naids

2020-04

Travis Kee with Excellent Roofing did a great job for us.We needed a new roof and gutters and a significant amount of wood replacement on our home.It is very important to select someone who you can trust to do quality work. Especially on such a big project.Travis has a great crew of guys who worked diligently and did a perfect clean up the job site after they were done.I am confident that the work is high quality, the materials they use are very good, and the service was outstanding at every step.I would gladly hire Excellent Roofing and Travis again. I highly recommend them.

Lee Sacharin

2023-04

Excellent Roofing does a good job with their contractor labor for installation of new roof(s). If you have any need for service after the sale (mine was 16K+)....you might want to look elsewhere. They will accommodate you for warranty work from their installation. If you have any additional needs, i.e. roof damage from storm, branches, etc. after your installation you can expect no different service that someone off the street....full retail, pay for quote with no credit toward repair, no consideration to your previous expenditures, recommendations, or service. I was more than willing to pay for repairs, but not a $250 fee for them to come see it 1year after installation.In short, like many businesses these days Excellent Roofing will gladly provide no real service after the sale. I will not use them on future projects, nor recommend. I read Google reviews with a grain of salt type approach. In hindsight, this one did not work out as it should have. IMO ER has shifted to more commercial business and does not care for the extra steps consumer business demands. Buyer be warned, beware!Services: Roof repair, Roof installation

Christina Hernandez

2020-04

I had my roof done in Feb 2020. Adam was always very fast to respond to any questions I had and super flexible in working with my work schedule. They worked with my insurance to ensure that I got everything I needed and that nothing was missed. His crew was super nice, very neat, and professional. Even with it raining, the guys finished everything up in a timely matter! I would refer Excellent Roofing to anyone that needs roofing work done!

Ben Buley

2020-04

Excellent Roofing certainly lives up to their name!! Every experience I had with Michael McDonald, John Bennett and the team that installed my new roof was outstanding. Michael was friendly, helpful and very responsive from my initial contact through to completion of the project. The quote was reasonable and fair. The installation team went out of their way to protect our lush green landscape around the home while tearing off the old roof and installing the new roof. Remarkably, you could not really tell they had just replaced a roof on our property once they left. John, the owner, stopped by to help with a follow-up question and he personally ensured that the issue was addressed. I give Excellent Roofing my highest possible recommendation!

Molly H

2022-04

We had previously used Excellent Roofing to install three Velux roof windows and they did a very professional job. When our roof had major tree limb damage that required a new roof, we had them give us a quote and they had the best materials and best warranty for a very fair price. The crew was on time and did an awesome job from start to finish and Adam has been so helpful and responsive for all the details of the job.Services: Roof repair for storm & wind damage, Gutter installation, Roof installation

Aaron Wolen

2020-04

After moving into a house with a leaky roof we had several contractors come through to provide estimates for fixing the underlying issues. Excellent Roofing's initial inspection was the most thorough and Adam did the best job explaining to us why the leak happened and what needed to be done to prevent it from happening again. So we went with them and I'm glad we did. The whole crew was extremely professional and the quality of their work was excellent.

Josh Scobey

2021-04

Awesome experience! Adam and the crew were on time, did excellent work and made sure my yard was clean of debris at the completion of the project. John the owner even stopped by to see that things were going well. If you need a new roof, give these guys a look. Their prices are competitive and they will even match prices of other licensed roofers. Great job Excellent Roofing!

Jessica Bullock

2020-04

We have used Excellent Roofing on two separate occasions(2 separate roof leaks). We have an old house so replacing the roof down the road is inevitable and we will definitely be intrusting them. They are thorough, kind, quick, and honest. So thankful to have found such a trustworthy skilled company and look forward to doing business with them in the future. Highly recommend and very pleased with our experiences.Thank you again Excellent Roofing!

Michael Smith

2017-04

I have used Excellent Roofing for two roofs and an extensive repair after storm damage. They are quick, professional, and give great results. Travis has been my primary contact there and he is a great guy to deal with. He responds quickly and has a great attitude. Both the install crew and the repair crews are very professional and well managed. I recommend them without reservation.

John Griffiths

2023-07

I had about four different quotes before I contacted Excellent Roofing, and I’m glad I did. Adam was extremely professional and helpful. When the time came to get the roof replaced and upgraded his crew was on point. Any concerns that I had they addressed quickly. Adam was constantly updating me with the progress and even took pictures without me ever asking. They also cleaned the entire front and backyard and left it better than they found it. Adams crew worked on a day with terrible weather and they still managed to complete it in one day. Whenever I plan to do further work at my home I will definitely call Adam at Excellent Roofing. I highly recommend this company.

Mary Raggett

2021-04

Excellent Roofing gets five stars! Working with Travis and his team was great. From the initial meeting to the final inspection, the project went smoothly. The quality and workmanship excellent, pricing competitive, and workers punctual and professional. My roof and she shed completed in one and a half days. Thank you Travis and Excellent Roofing.

marlene garcia

2020-04

Excellent roofing company! Had old roof complete tear off and new roof put on plus all new skylights done by Excellent Roofing. They did a wonderful job with no issues at all. Great company to work with and they do what they say they will do. In addition, they do stand behind their work. My roof was replaced almost 2 years ago and I had a minor problem that needed to be looked at and fixed. Within 2 days of initially calling the company regarding the problem they were out here and fixed it and the very minor issue was resolved. Now that is what I call GREAT service. I would not hesitate to recommend anyone who needs a roof replaced to contact them. I am also planning on having them do some additional work at my home as they also do replacement windows and painting in addition to other improvements.

Haidong Wu

2018-04

Excellent roofing did a great job to replace my roof. I liked them so much that I recommended them to my friends and neighbors. John was very easy to communicate with. He was very patient, and took his time to answer all of my questions. His workers were all very nice and professional. They did such a great job, and my new roof is so beautiful! I appreciate their work very much. I would definitely work with them again for any roof work if needed in the future.

Scott McNeil

2020-04

Excellent Roofing replaced my roof in November 2011. The crew did a great job. Recently, a couple of my pipe boots were starting to leak and Kevin promptly fixed the problem. Even though the roof was just beyond the warranty period he didn't charge me. Great service!

Joe Lammel

2020-04

I originally hired another roofing contractor based on their statement that they had done over 100 roofs in my neighborhood. After 3 months of waiting, I fired them and called Excellent Roofing. Hiring Excellent Roofing was one of the best decisions I ever made. Travis Kee and his team did an outstanding job and was able to start my new roof within two weeks. Their workmanship was outstanding and the crew was fabulous. They did a great job for a fair price and I got great results. Travis was wonderful to work with and I give Excellent Roofing my highest recommendation.

Clint Bray

2017-04

The good folks at Excellent Roofing did an amazing job replacing a skylight window over our master bathroom. It was quick, the shingles match perfectly, and the quality of work is outstanding. At the last minute, I asked if they could also clean my gutters while they were on the roof. They took care of it without hesitation. Excellent Roofing has raised the bar on quality service. Thank you for your hard work.

Marsha Terrell

2018-04

Needed new roof. Called Excellent Roofing and they promptly came out and assessed the damage, and provided a detailed estimate of what was needed. The Project Manager (Mr. Jumper) was very professional and courteous, and was always available to answer any questions I had. A date was set and the workers came out bright and early, and completed the job same day. My new roof is beautiful, and I have received many compliments from friends and family. I am more than satisfied with the service that was provided. If you need a new roof, call Mr. John Bennett at Excellent Roofing, a company that truly lives up to its name.

Charles W Simmons

2019-04

Excellent Service from Beginning to EndWill by far gave us the best service during the quotation, the pre-install, install and post-install stages. He was responsive to all of our questions and concerns, fully explained options that were available to us. His team during the installation were excellent, they were courteous and professional and did an excellent job cleaning up every day. Following the installation Excellent Roofing sent someone by to ensure they had not missed anything during the final cleanup, and Will came by as well.

Glenn Watson

2019-04

Excellent Roofing came out as scheduled. They did an absolutely fantastic job. Most professional roofing crew we’ve ever used. When the project was finished, they cleaned our yard and patio beyond expectations. I would without any hesitation use this roofing company again. Our salesman was Adam. He presented his self as very friendly and professional. I have nothing but good to say about Adam and Excellent Roofing.

Mike Wise

2022-04

Excellent roofing did a great job replacing the roof on our house and detached garage several months back. We were beyond impressed with the the service we received and our roof looks really good. We recently had a couple of trees removed and had some minor damage done to the roof on our detached garage. We contacted Travis Kee our project manager that handled our roof to assess the damage. He came by and personally fixed the damage himself at no charge. Travis has always gone above and beyond and this time he did it again. We highly recommend Excellent Roofing!!Services: Roof repair, Roof installation

Nancy Boatright

2017-04

I wanted to commend your company on the exceptional job throughout the new roofing process. Your customer representative was extremely professional, answered all of our questions and, above all, followed through on everything as promised. The installation crew did excellent work with attention to all the details. The cleanup was very good for a process that is extremely messy by nature. The total experience was a great one. I am recommending your company all of my neighbors and friends.