Down Home Renovations

Heidi Basgall Favorite

2020-05

Fantastic!  I can't say enough wonderful things about Randy Ward and Down Home Renovations.  My husband and I found him on Houzz, and after nearly a year-long search for an honest, fair, contractor that delivers quality and loves renovating - we had finally found our company.   When I spoke with Randy, I was clear about our budget, and, my "dream".  My "dream" was a smidge higher than we could afford, but Randy was open to talking about what was possible.  My husband and I weren't the kind of couple who had 20K extra for this project to go over....more like a few thousand at most.  I made that clear and Randy kept his word and stayed on budget.  Something that is priceless in the Nashville renovation boom for people who need to stay within budget.  We felt his pricing was fair.  Not the most expensive, not the cheapest.  Worth the investment. He helped us transform our main living space - removing a wall, building a 10 x 20 foot addition, moving a staircase, updating plumbing and electric and giving us the kitchen of our dreams.  And, a deck too off the kitchen.   We had to do some of the work ourselves to make this happen within our budget.  Things WE volunteered to do having no experience beforehand (like demoing, painting walls, laying hardwoods, and refinishing them), and he was always available to help if we had questions. His suggestions were spot on, including board and batten exterior for the addition and a gorgeous tin roof.  As an added bonus the quote included his company leveling and seeding the backyard - leaving an area they didn't renovate in better condition than when we started.  His crew are professional and delightful.....we lived in the house while the renovation was going on - adventurous yes....stressful, absolutely.  Randy helped make it possible by showing up regularly, being responsive and going above and beyond - one example was matching the trim in the new addition to the window trim in our 1930s home.   It is his commitment to customer satisfaction, eye for detail and expectation of excellence at a fair price, that makes Down Home renovations so great.  But more than that, he was easy to work with, talk through issues with (because there will be surprises, even when a project goes smoothly like ours did), and always made us feel confident that we were in good hands.  Considering the amount of work, it went really smoothly.  We consider him a friend now.  And we'll use him in the future.  I highly recommend Down Home Renovations. He is our only recommendation in fact!

Scott Leonard

2019-05

This was our first remodel and we were apprehensive to say the least. After having talked to several different contractors, it became apparent right away that Randy was the clear choice. He is the only one who was prompt and responsive. This remained true throughout the entire remodel process. The countless changes we threw at Randy were all received with a positive can-do attitude. The quality of work has been excellent and his team a true joy to interact with.I would highly recommend Down Home Renovations if your are considering any kind of remodel.

Jason Clifton

2019-05

First things first, I would like to once again, extend a warm thanks to Randy and his entire team. I’ve worked with many contractors over the years, and this has been, by far, the best experience. He and his entire hardworking crew are extremely professional and a delight to work with.Randy and his team built a new garage, connected to the existing house via a small new addition featuring an entry room/mudroom and a new laundry room. Once completed, I also had them paint the entire house and new additions, as well as pour a new driveway and sidewalk.My house is an older home located in an urban design overlay, which meant the new addition and garage needed to aesthetically compliment the existing structure. To add complexity to the project, my job required me to be out of the country for 3 weeks in the middle of the project. As the designer, in nearly every circumstance, this would’ve been completely nerve-racking. But thanks to Randy, and his team of professionals, my mind was at ease. Even though I was in Asia on the other side of the world, his communication (updates and photos) assured me that my project was in good hands.His passion and drive is contagious, as witnessed through his trusted team of professionals. His attention to detail and high quality work and craftsmanship is evident in the final product. He was very organized and communicative through the entire process, from beginning to end. He went out of his way to ensure the project turned out as best it could, as if it were his own, while ensuring it stayed on track and within budget. If I’m ever in the need of future home remodeling or new construction, Randy will be the first person I call. I highly recommend you do the same. Thanks, again, Randy!

Katie Gorman

2022-05

We are wrapping up a full house gut and remodel in a conservational overlay district and I have to pass along our contractor’s name. All throughout the past 6 months, I have been eagerly awaiting the chance to recognize him. We talked to no fewer than 10 contractors and briefly worked with two. Randy Ward stood out from the start with his YES mentality. We had started to dread the process and every meeting regarding our home but Randy turned that around for us. We met with him on a Wednesday night and by Friday (at 930pm!), he had sent a full estimate. That alone was recognizable because many people had promised an estimate and just never followed up. Randy was clearly a hard worker and a man of his word.Then, he just said YES. He said yes to our contract requests, yes to our project, and yes to our excitement. Previously, we had felt that contractors had been obstructionists (we can’t do that, that isn’t possible, here’s why that won’t work) but Randy was just so darn excited about our project that he made us excited again. Every idea I had, he was on board with or he improved upon. If it truly wouldn’t work, he explained why in a way that we understood. We felt that his estimate was reasonable and he continually went out of his way to accommodate us. It was near impossible to find a contractor in this crazy building time but we feel so lucky to have trusted all the positive reviews about Down Home Renovations on Houzz (4.9 stars with 62 reviews). He was experienced in showing a 100 year old home some love and working with its quirks.We aren’t done with our home but we 100% plan to turn to Randy for any further projects we have. I am almost nervous to share his name because we want him to have room for us in the future but I also remember how down we felt before we connected with him. Tis the season of perpetual hope - so here it is. Randy Ward, Down Home Renovations.Service: Remodeling

Barry Rigby

2019-05

I had a great experience with Randy and the rest of the team at Down Home Renovations. They remodeled my full bathroom, and were able customize the project for my specific needs rather than a blanket "full gut and remodel" which is what most other contractors tried to quote me for.The prices were great, the team was very easy to communicate with and the finished product was excellent.The picture above is the new tile in my shower.

Brian Waymire

2021-05

We are so happy that we chose Down Home Renovations and Randy Ward for our home remodel! Randy understood our vision for the project and helped us keep the character of our home intact as he added approximately 1500 square feet of living space. The new addition meshes perfectly with the original home interior and exterior. The project came in on time and on budget even with the challenges of inspectors and quarantine. Randy communicated with us regularly and visited the project routinely throughout the entire process. He worked with us to solve the unexpected issues that happen when remodeling an old house. We felt he was fair, honest and would even say that he is a friend after this project.We are thrilled with our house and know it would not have been possible without the entire crew that worked on it. Roberto was an amazing project manager. He kept the worksite impeccably clean and was so patient with us during the process. We looked forward to every day he and Litchi were on site. Juan and his crew were also incredible. Their trim and finish work made our house look like a masterpiece. Troy and his team worked with us so the house functioned the way we hoped with every light switch right at our fingertip. Cassie and her tile team created works of art in our bathrooms and kitchen. Russ and his team laid the block and poured the foundation for the garage of our dreams.Randy has a assembled a wonderfully skilled team of professionals who are also incredibly kind people.If you have a home remodel project, no matter what the size, please call Down Home Renovations. Whether its five stars or 1-10, I would rate our experience as 100% satisfied.Services: Tile work installation, Painting, Remodeling, Flooring

Paul D'Angelo

2022-05

I have been working with Randy on several projects over the past year. Without hesitation; I can tell you that Randy, and his team, are the best in the Nashville area for renovations and major projects. In the past, I have been blessed with the opportunity to build my own custom houses, and therefore, I have worked with several other contractors.Randy's attention to detail, and expectation of perfection, is unmatched in the industry. I approached him with the difficult task of building a high end custom garage and making it appear as if it was built at the same time as the existing house. He far exceeded my expectations as he used the EXACT same products for the roof shingles, the exterior stone, the garage doors, the gutters, and much more. The quality and workmanship was outstanding and the stone work ( which covered the entire structure) was perfect. I had plans and he adjusted them to increase the quality of the project and improve the appearance as well.Randy sets the standard for the rest of the contractors to follow. He never says no to an idea or project. You want something completed and he finds a way to get the job done. He is always available and he will go out of his way to be there for you and make sure your project becomes your next dream come true. You will never be waiting for days to get a response. If he does not answer right away, you will get a text and he calls you as soon as possible.I am currently working with him on several other major projects and my satisfaction and expectations are exceeded again. I highly recommend Randy for your next project and renovation and I know you will be very pleased with the results.Services: Install flooring, Garage design & building, Paint indoors, Project management, Remodeling, Flooring

Joe Schanz

2019-05

My self and my company hired Randy and his company Down Home Renovations. They Remodeled a few houses for us. After the first time talked to Randyon the phone. He seemed like the man I needed to do the work for me. Meet the guy what Amazing knowledge, ideas , creativity and so much more he had. His team did great!! I highly recommend Down Home Renovations. Great people and your going to get what you want with so much more. They make it a easy choice go with Randy and the Team !!!

Vicky Davis

2020-05

Randy Ward at Down Home Renovations is simply the best! We chose Randy to build a 1000 square foot addition for our master bedroom, bath and laundry and we couldn't be happier with the result. Randy is a self-proclaimed problem solver and he gets it done! We had a few surprises come up and Randy always presented us with options on how we could proceed. I can't say enough about how Randy and his subcontractors are intent on making things perfect for the homeowner. His reputation is extremely important to him and he will do everything to insure the job is done right. Thanks Randy for a spectacular project. I hope you can post some pictures for me!

Nathan Prey

2021-05

We hired Randy to remodel our home in the spring of 2020. He was recommended to us via word-of-mouth from a friend. In scope for our job was removal of two walls, full kitchen remodel, replacement of all flooring on the first floor (including sub-floor), replacement of 18 windows, upstairs bath remodel, and installation of tongue and groove walls throughout the first floor of the house. Working with Randy and his crew has been very easy. We encountered a couple of surprises on the project which they easily adapted to. I suspect Randy’s flexibility is rare in the business; he accommodated several requests and minor changes in direction without change orders and did not nickel and dime us for little extras that came up during the job. His crew is very talented and we found them to be polite and keep a clean site. We communicated directly with the crew at times as the job was in progress and never once had a dispute or misunderstanding of the work to be completed.Randy did not use he words “no” or “can’t” unless there was a good explanation for the reason why. My wife and I are very happy with our sourcing decision.Services: Tile work installation, Install flooring, Paint indoors, Exterior painting, Remodeling

David Shinn

2019-05

We met with Randy to discuss having our master bathroom remodeled. We were looking to have a tiled / glass walk in shower to replace our standard tub and also to replace the vanity. In addition we also were looking for some additional cabinet space in the kitchen. Randy listened to what our vision was and patiently explained everything that we could expect. He worked within our budget, which was comparable to the estimates that we researched on various web sites. Randy and his team are "top notch" and I would highly recommend Down Home Renovation for any of your remodeling or renovation projects.

Sheila Glosson

2021-05

Our home was hit by the March 2020 tornado in the Donelson area. We immediately contacted Randy since he had done work for us before. He was very responsive in coming to our aid, and helped us with insurance quandaries the whole time.A third of our home had to be completely torn down and rebuilt, as well as damage in almost every remaining room from rains. The finished project is so much better than what we even imagined! Any snags we hit along the way, Randy was very responsive and fixed it pronto. I can't speak highly enough about the work ethics and integrity of his crews, they were all sweethearts. We will definitely use Down Home again if needed, and highly recommend them.Service: Remodeling

Breanna Whitehouse

2019-05

My husband and I were in the market for a new home and came across a gorgeous new construction home that Randy recently built, he doesn’t just remodel he also builds too, we absolutely fell in love with it! Our dream home, absolutely love! The craftsmanship is impeccable in every detail we ended up getting financing to buy the home”! We will definitely use Down Home Renovations / R. L Ward Builders if we ever seek a new home again or need a remodeling project done!

Ryan P Hays

2023-05

My experience with Down Home Renovations was top notch. They were absolutely on top of this project from start to finish. They set clear expectations, concisely coordinated the entire project, and communicated with us every step of the way. I highly recommend this company and will definitely use them again!Service: Home renovations

Marne McLyman

2021-05

Down Home Renovations transformed my house!! Randy and his team listened to what I wanted to do and they made it happen. Everyone was great to work with and I'm planning to do additional work with them in the future. I LOVE my renovation!

Jared Benoit

2019-05

I have worked with Randy and Tammy on multiple deals for multiple homes they have built. Not only are they incredible to work with during the deal, they are quick to respond to you even after the fact for needs that arise. The best!

Greg Nagel

2019-05

Randy's team is great to work with! We love our new sunroom.