L&L Contractors

lynn johnson-mcbee

2024-01

My husband and I have wanted to update the exterior of our home for years. After speaking to various companies, we decided on L&L Contractors for the job. The final results were amazing, and our neighbors agree. The best thing about the process was our project manager Allan, and our client advisor Jeremy. Allan kept us WELL informed on each step of the process. He welcomed our input, which allowed us to get the results that we had imagined. He made us feel that our satisfaction was most important. He even took the initiative to fix a loose panel on our SUV. Jeremy, our client advisor was with us at the very beginning of the process, and he remained with us to the very end. We consider both men a permanent addition in our lives.

Nikki B

2024-04

I would 100% recommend L&L contractors!! I had to have all the siding on my house replaced. I talked with several companies and decided to go with L&L because they took the time to explain the process and go over every detail with me without treating me like I was an idiot. Kyle was amazing with helping me deal with my insurance company from the get go. Allen and his team were awesome and got my siding done efficiently and to the highest standard. Once they started on the project, they kept me up to date along the way and made sure I was ok with any changes that needed to be made to the project. All the workers were very polite and took pride in the work they were doing. Marten and Javier were amazing problem solvers who went above and beyond and even built some custom pieces to go around my outdoor water faucets!My only complaint would be that communication was not great between the time I put down the first part of the deposit and when they actually started on my house. Despite this, I would definitely use their services again if needed.*****UPDATE*****I had an issue with one of the vents that was installed last year by L&L Contractors. I reached out to Allen and he came over within 48 hours and fixed the issue himself. I can not say how much I appreciate the prompt and friendly service as well as the pride these guys take in their work.

Denise Lussier

2024-03

I couldn't be more thrilled with the exceptional service provided by L&L Contractors From start to finish, their professionalism and expertise shone through, making my roofing project a seamless and satisfying experience.First and foremost, communication was top-notch. L&L and their team were always prompt in responding to my inquiries, thoroughly addressing any concerns I had, and keeping me informed every step of the way. This level of transparency instilled confidence in their work and ensured that I felt valued as a customer.When it came to the actual roofing work, L&L exceeded my expectations. Their crew demonstrated remarkable skill and efficiency, completing the job within the promised timeframe and without sacrificing quality. From tearing off the old roof to meticulously installing the new one, it was evident that they took pride in their craft.Moreover, I was impressed by the attention to detail exhibited by L&L. They didn't just focus on the main roofing structure but also took care of minor repairs and cleanup, leaving my property looking immaculate. It's clear that they care about delivering a finished product that not only meets but exceeds customer satisfaction.

James Stevens

2024-04

Our roof and gutters were very old and leaky! These folks turned it into a masterpiece! Great company to deal with, and we would absolutely utilize them again in the future if needed. I’ll explain the process for any of you who are worried about some of these scam roof companies. These guys aren’t it. They are true to their word and can make ur roof look amazing! First they set up a consultation and one of their field guys will come take a look and get a quote together for you. “Brad” was our guy. Extremely professional and explained any and all concerns we had with no hesitation! Solid dude here. Once we confirmed we were satisfied with the quote, we were slapped on the schedule for brand new gutters and a roof. About a week later the materials were dropped off, and less than a week after that the crew was out hard at it! While the roofing crew was out, they had a foreman on site making sure it was done correctly and to address any concerns we had “real time”. “Pete” was our foreman. Another solid dude. Professional and easy to deal with. Once they tore off our old roof they found that some additional sheets of plywood needed to be replaced. No worries. Pete consulted with us to show us photos and make sure we were ok with the additional costs, prior to just replacing them without our consent. Excellent. Once the roof and gutters were complete, the foreman “Pete” came back on site to make sure we were satisfied and provide our warranty paperwork. All in all it was a great experience. Even the office ladies were awesome! And lastly, they have an app/website that you can track the progress of your project which made it even better! Before and after photos below. Thanks for the beautiful roof and gutters L&L!!!

Kirah Schumpert

2023-12

L&L contractors is a local company. They have been in business since 2006. They replaced our roofing system this past month and I tell you they took the headache out of having a roof replaced. They gave us unmatched workmanship guarantee and lifetime warranty on our roofing system. Willie was our advisor who works at L&L. Willie treated us like friends right off the bat and gave us the best advice we could have gotten anywhere. Peter was our project manager and he always sent pictures and updates and kept us informed about every single detail. Our chimney cap didn’t fit and they took care of everything. Peter came out personally to install it himself on his own time. Taryn works in the office with scheduling and always kept us informed while coordinating with the other moving parts. We’ve never had the experience of working with a contractor where we really feel like we got special treatment. That’s just how this company treats their clients. We are so grateful to have had L&L contractors do our roof replacement. We really can’t say enough. We highly highly highly recommend them.

luellyn latocki hensley

2023-05

We had a great experience with L&L. Detail oriented and top-notch quality every step of the way. Even with it being a very busy time for them. They also helped discuss the job with our insurance agent making that process go smoothly. Great communication and customer service from Tim Peterson. Would highly recommend working with Russ, Ernie, Tim and Arlene at L&L Contractors.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation

Racheal Bollmeyer

2024-04

I can't say enough about this company and especially Willie, I was leaving on vacation when I noticed some damage to my home. I called and they came out the same day and since it was smaller job even had it fixed that day! I was able to enjoy some much needed time off and not spend it worrying about coming home to a problem. The work was outstanding as well! You can tell Willie cares about his clients and the fact that the company values that shines through!

Iris Borel

2023-05

I highly recommend L&L Roofing! The service was excellent from the start. Kyle was very prompt to come out to the home for an evaluation and was very professional and courteous. I am very pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic!Tim and the crew were professional, polite, cleaned the job site completely and gave me a beautiful new roof. I’m most appreciative of their work and the results. I am delighted I chose your company and would recommend you highly to anyone in need of a new roof installed to the highest standards.Kudos to your team of workers. They all were very polite, friendly, and informative if I had a question. The workers arrived on time; immediately began work and continued in that stance all day. Please convey my thanks to all.Kyle and Tim get an A+ in service, attitude, work ethic and above all craftsmanship.Services: Roof inspection, Roof installation

David Wakefield

2024-04

They did a great job on my roof and were very easy to work with. Willy the salesman was great too and made the process a breeze

derrick hatfield

2024-02

They were excellent, great customer service everything was explained thoroughly. The work is top notch they went well above what they were hired to do in the repair, but did so to ensure is was fixed correctly. And in the middle of massive storms we able to get a crew out to me quickly. I hope I never have another roof issue but if I do I'm only calling L&L contractors.

B Call

2023-05

L and L Contractors replaced our very old, worn out roof yesterday. Their service was top notch from the very first encounter to the final goodbye. Their communication was excellent and very much appreciated. We enjoyed being able to utilize the website to see our balance, our tentative date and other important details very easily. They were very professional and respectful of our property. Our new roof looks beautiful. We will be recommending this company from now on and will definitely use them again in the future.Services: Roof inspection, Roof installation

Jenniffer Redferin

2024-04

Allen Cox with L&L Contractors did a wonderful job fixing the few issues we had with our roof and siding recently. Everyone we have dealt with at L&L has been professional, courteous and timely. Thank you!

Hayley Collins

2023-06

I was incredibly impressed with my experience with L&L. The materials were delivered and placed in our yard in a spot that was inconvenient for us. Without hesitation, Ray had the delivery team come the following day and move the materials to the correct location. The crew who installed the yard was friendly and very detailed. After the installation, I watched them clean up the yard, and they pulled the tiniest pieces of old shingles out of the flower beds. We have yet to find a single nail left in the yard. The full installation was completed in 2 days, and from the time our deposit was paid the roof was scheduled within 3 weeks even with several rainy days pushing the schedule back. Overall, the roof looks amazing, it was installed quickly, Ray was very easy to work with and great about communicating each step of the process, and the crew was so detailed in their cleanup. I would HIGHLY recommend using this company.Services: Roof repair, Roof installation

Jared Dauenhauer

2024-05

Had a kite stuck way up on the roof of our new home, and I couldn't get it down. Didn't know what else to do but call a roofer, and thankfully I did. Not only did they solve my problem, but they also found some areas that our builder neglected, and we got it wrapped up under warranty. Super thankful for taking a small job and saving us on future costs!

Peggy Nelson

2024-03

I manage various properties in Nashville, but I do that job from a different state. We have had ongoing leak issues at one of our larger homes in East Nashville, I needed to find someone who would be willing to work with me remotely. My employer had just used L&L Contractors for some repairs to his office in East Nashville, and he suggested I contact them. The people at L&L Contractors are top notch! My first phone conversation was with Brad White, who was friendly and informative. When I told him that we needed to have a leak specialist come to the house to determine how water continued to get into the house on a regular basis, he made arrangements to meet the specialist on site and the two of them communicated with me and each other until we finally figured out where and how the water was getting in. The moisture in the house had gotten so bad, that Brad went to the house and set up a dehumidifier and showed our tenant how to use it, as it needed to be emptied daily.Once we had a game plan to make the repairs, Brad connected me with Ed Schoen and Russ Hensley. A schedule was set up and we had access to a site called Builder Trend, which showed a very detailed timeline for everything that was going to be done to the house, from dropping off a port-o-john and materials to the last of the clean up and the final owner walk through.Ed Schoen has got to be one of the most patient people I've ever worked with. He texted me daily with updates to the job and answered any and all questions I had. I never felt rushed when he and I spoke, and I felt that it was important to him that I had a clear understanding of what was happening. I used to work in the construction field and I know that running into hiccups along the way is just part of the job, and the damage to the house caused us to have our fair share of hiccups. Ed and his team seemed to solve any problem, that arose, almost effortlessly and still managed to stay on schedule! Staying on schedule was very important to Ed and even the crazy Tennessee perpetual rainy season couldn't keep this crew from doing their job and staying on schedule.We had a group text going between my employer, Ed, Russ, Brad and me and if I sent a text to the group, I got a response almost immediately. Even if I reached out on a weekend, which unfortunately I had to do once or twice, someone always got back to me in a timely manner.I just got word this afternoon that the work is complete and my employer has had the final walkthrough with Ed and Russ. I firmly believe, that the leak issues we've been having for longer than I care to think about, are finally over. I'm confident that the repairs L&L Contractors have made to this house are well done and complete!As I mentioned earlier, I've had experience working in the construction field and with countless contractors. I've never met contractors like this before! These people care about what they do and it shows! They know what they're doing, and I'd give way more than 5 stars if I could!

Michael Yerty

2023-12

L&L Contractors saved us from a horrible experience with another contractor. We had a deck that needed to be rebuilt, and had another contractor begin the work. That contractor took the bulk of the money, only completed about 70% of the work, then stopped communicating. L&L came in and went above and beyond, working with us on a tight budget to complete the job. Willie was professional and always kept the budget in mind. Eric was creative and worked with us on options and did a beautiful job getting the work done. Allen made sure things stayed on track and we were kept informed throughout, even replacing a melted piece of soffit which was not part of the job. They also recommended an electrician for some other work we needed and we had an equally good experience with them. I can’t say enough good things about them. I highly recommend them and will be using L&L again for future work.

Jason Byrn

2024-03

Fantastic communication throughout the entire process of replacing our roof. Our representative, Willie Castello, was personable, professional, helpful and kept us informed step by step. Couldn't be happier with L&L and Willie. Thanks, y'all!

Deymeon McAlpine

2023-05

2023 Update:Brad White has come through again. He and his team showed up quickly to get my roof and my neighbors roofs patch after the horrible wind storms. If you need your roof check I suggest L&L.Brad White is honest and upfront. While I have not had the pleasure of him completing a project for myself (because has been honest with me about what is the right job for him and his company). That said he has taken care of both my mother and mother in law. I feel confident in leaving them in his hands. I know he will do what needs to be done and it will be done right!Services: Roof inspection, Roof repair

Lena Morrow

2017-05

Top notch professional service. Brian Pike, was our Project Manager, he came right in and took the time to go over each step in our full kitchen remodel due to a dishwasher leak. We fired our previous contractor and I'm so glad we did! They work at a fast pace but kept quality in mind. I could not be happier with my kitchen remodel and would recommend L&L Contractor's time and time again!!!! Check out the before and after!

Melissa Smith

2024-04

Brad did an awesome job checking out the roof on my rental and telling me about the repairs needed. Super professional and exceptional service-I highly recommend them!

Josephine Eswards

2024-03

We had a great experience with the crew that was sent to fix our sunroom roof. They were very professional and timely. Would highly recommend L&L Contractors!

Joshua Rhoads

2024-02

These guys busted the outside lighting and a table while working on siding and then finished the job without mentioning it. It wouldn't have been a big deal if they had just been honest and addressed the issue immediately. I wouldn't recommend doing business with people like this, but at least they fixed the light.

Riley Marshall

2024-02

Would highly recommend... Willie, was our technician that came out. He was great, very informative, & a terrific person. We will definitely use L&L again because of this experience!!

Amy Kay Kenny

2021-05

Brad White and his team were an excellent call for replacing my roof after storm damage this spring. The roof looks great, and the service was even better! Their online client platform allowed me to check updates and pay online--a plus during this time of social distancing. Arlene, the customer service agent, was super helpful as well. I highly recommend this business.

Melinda Easterling

2024-04

They did an awsome job and was very pleased with the work. Project manager made sure everything was correct and stayed on top of the job. Allen went above and beyond.

Roger Turney

2019-05

We used L&L contractors to replace the roof on the Church of Christ in Auburntown TN. The original building was built in 1922 and over the years had two additions. The roof is very steep and complicated with a lot of valleys. Our project manager was Brian Pike who worked diligently to insure that every thing was done properly and to our satisfaction. The crew was very professional, and the quality of their work was exceptional. We are making plans to use L&L on another project next year.

Mandy

2021-05

Newly to area we got LUCKY to find L&L. We had a metal roof put on. The crews were fantastic, and hard working esp in this summer heat! Our PM was AJ and let me just say he is awesome. Excellent service and even greater people. They have done the job superbly and made us feel like family in a new area!

Jason Whitehead

2023-08

L&L did an amazing job on my roof repair and didn’t break the bank to do it. Allen Cox, the project manager, Christian the team lead and Ernie Bryan, client advisor we’re all super nice people who told the truth, spoke to you like you’d want to be spoken to and didn’t try to sell me anything I didn’t need. If you want quality workmanship and good group of individuals to be around, I’d seriously consider these guys for the work. I’ll be saving your business cards gentlemen. Thank you.

Patricia Durham

2023-10

L & L Contractors did a great job repairing our fascia covering on our home and were able to match the old trim perfectly. Their customer service is top notch. I would highly recommend them for any renovation need.Service: Roof repair for storm & wind damage

Jon Lifferth

2017-05

After using L&L Contractors to replace our shingle roof with metal, we had no hesitation calling on L&L to enlist their services after a fire broke out in our chimney. As a result we feel like our old log cabin home is new again! L&L took the time to make sure our project was done right and the way we wanted it. After our flammable fireplace problem, our project manager, Brian Pike, took extra care to make sure it would never happen again. Our new fireplace was constructed completely of non-flammable materials (which is hard to do in a log cabin!) with a new and improved substructure that will likely outlast the home! AJ and Brian made every effort to ensure we were happy with all of our color selections, from floor to ceiling. There were some bumps in the road along the way, as one could expect with a project of this magnitude, but Brian and AJ did everything necessary to meet those challenges and found viable solutions in the end. At the end of the day, we couldn’t imagine using anyone else on a project of this scale with the results we received. Thanks to Brian and AJ’s meticulous attention to detail we can now enjoy the comforts of our new-old home like never before! They're like family! Thank you L&L Contractors and crew!