5 (28)
2283 NW Broad St, Murfreesboro, TN 37129
(615) 625-5131
srnrtn.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chad Joines
2023-12
CJ Harrison and his team did a fantastic job. He was professional, provided timely communications, dependable, and responsible through the entire process. I would definitely hire him and SR&R again.However, we did have two challenges, which were handled very well. A small roof leak occurred on first rain after the roof was installed in August 2023. I called CJ and he left his other job site within 45mins to inspect our issue (unsecured nail). SR&R came out the next morning with materials and fixed the leak. No issues 3 months later.We also installed a brand-new composite deck 5 months earlier (by Durante Homes - I also recommend them), some damage occurred to deck surface (even though SR&R applied protection-see picture) as material is prone to scratches. I had our deck guy out to invoice the damage and SR&R approved the repairs and paid Durante in full without any hesitation.SR&R took ownership of their work and made it EASY to get the problem resolved without hassle or extra effort. Also, there was very little debris in the yard after the job as well.Due to a hailstorm, the company replaced many roofs in our neighborhood. If I owned a business, I'd offer CJ a job with competitive pay. His work ethic and the roof installers are a model example of the American exceptionalism we are losing.
H Ruff
2023-08
Natalie was my Project Manager and I couldn’t have been happier. On a free roof inspection, she found storm damage. Then, she worked with my insurance to get it looked at by them. Insurance agreed on the damages. I prefer texting to emailing or calling and Natalie was always responsive to my texts whether they were to communicate about scheduling or shingle grades or colors. The roof work was scheduled very promptly and she stuck around all day overseeing things on a hot summer day. If I needed to leave the house, she was available as the work was being done to let the workers know to stop work to allow an exit. Things really went seamlessly.The shingles were top notch, the roofers were prompt and installed with confidence, and the PM was wonderful as well. They even tacked some loose siding back near my roofline. This is my second roof (my first was 15+ years ago at a different property), but my first with Natalie and Southern Roofing and Renovations. Should I need another, I’ll be contacting them again!Services: Roof repair for storm & wind damage, Roof inspection, Attic venting, Roof installation
julie glinn
2023-10
Tony and Tyler were very helpful and knowledgeable. We got our roof inspected by them and our insurance adjuster was out here within a week. It then took less than 2 weeks for them to get the roof scheduled to be replaced. They were out here multiple times while the roofer were working to make sure everything was going smoothly. Our roof was finished in a day. We highly recommend going with this company and these guys.Services: Roof inspection, Roof installation
Tiffani Bates
2023-10
Southern Roofing and Renovations is AMAZING!!!! Responsive, friendly, straightforward and extremely efficient! Natalie was an absolute pleasure to work with! I’m assumed this process was going to be really stressful and confusing and it was the exact opposite; she explained everything thoroughly, responded in a timely fashion and was super friendly:) From start to finish we had a new roof in two weeks! Literally can’t recommend this company enough! And so clean! I haven’t found a single nail anywhere, which means the world when you have pets and kiddos!
Dawn Wilson
2023-07
Brendan and his crew at Southern Roofing are by far the best in the business. I’m sure that they get a lot of positive reviews but when I say these guys did a 5 star job they went considerably above every other company we contacted for help. Our detached garage was effected by the storm in March, resulting in considerable damage. We had the insurance company out for an inspection and even the inspector would not scale the roof due to the pitch, we had three “professionals” here and not one of them got on the roof claimed it was too dangerous without equipment and additional costs.I was concerned and knew that it would adversely affect the coverage of what needed to be replaced. I had a recent medical concern that effected our savings greatly so to say I was worried how this would pan out and how we would recover would be an understatement.I was right, the insurance company, the other roofers simply neglected us as clients and the initial roofer I had contacted has zero information for me regarding how to fix this.We decided we needed to try one more, We contacted Brendan at Southern Roofing and after having been fighting insurance and the prev roofer for weeks with no resolution he was at my home and on my roof in 24 hours, he tarped the damage so that our belongings would not get any more damaged. He then took the time to analyze the inspection and the quote, he spent hours on the phone with my insurance company, all on his own accord and never once made me feel as though I was bothering him.We finally got to the repair day and came to the house with samples of our options, took time to explain all the materials and process. He was patient and kind with all of my million questions, and to my shock told me that he would have my roof repaired by the weeks end. And at a price we could actually afford!He communicated throughout the process never once making me feel as though I needed to track him down. His guys showed up on time and ready to roll. He even took the time to meticulously cover the vehicles in the garage (which we didn’t even ask him to do) and spent hours on his own cleaning up, every nail and scrap of debris was cleaned away.My garage looks brand new and I can’t tell you just how thankful we are to him and his company for the amazing attention to detail, professionalism and sheer quality they provided at an excellent fair price! I hope we never have to deal with another roof disaster but let me tell you if we do there is NO ONE else we would call to assist us. Hands down best in the area!! Do yourself a favor and give Brendan a call you will not regret it!Services: Roof repair for storm & wind damage, Roof inspection, Roof repair, Roof installation, Roof damage repair
jo
2023-05
I used Southern roofing and renovation in March 2023. Straight line winds damaged my roof. At first I was fearful that my insurance would not cover a replacement roof. I was pleased to learn that this company would come out and meet my insurance adjuster on a Sunday. Their report was so detailed that my adjuster didn't even need to go on the roof. He actually said that it was the best and most detailed report he'd ever read. My insurance company readily agreed to replace my entire roof. I discussed with the company representative that I had dogs and a pool and was fearful of debris and nails in my backyard. We came to a compromise how to get the roof safely replaced (very steep lots of angles) and to keep my backyard as debris free as possible. This is where they totally impressed me! As anyone knows it's not how good a company is when everything goes right but it's how good a company is when things start to go wrong! As the roofers started and the company associate went around to inform my neighbors that if any debris came into their yard that they would promptly clean it up. The roofers started dropping stuff into an area that we discussed to be debris free. I contacted my representative (for which I had his cell phone number and the owners cell phone number) I discussed what was going on they probably stopped the crew and redirected them to the proper side of the house for debris. It was simply a miss communication that was resolved instantly. Here's where the integrity of the company shined..... The crew brought out extra magnet rollers as well as two site managers to promptly roll my entire yard. They've cleaned up the debris and rolled my yard multiple times. They wanted to ensure that my dog's yard was debris free! This was the absolute best cleanup job! They were extremely polite, attentive, professional, an easy to contact. They did a wonderful job on my roof and I would highly recommend this company to anyone, but especially those who have pets!
DD Drew
2023-05
Southern Roofing and Renovations has been a big blessing to me! It is awesome to see that there are still honest businesses and people that care about the customer and putting them first ahead of the money! They came to my house after a hail storm when I first got involved with them. Everyone tried to tell me they were probably storm chasers because they just showed up at my door including my Insurance company which we should be careful! As it turns out Southern Roofing and Renovations were the ones that had my back! I went from getting a section of the Roof and gutters repaired to the whole roof, gutters and downspout's done 100%. Southern Roofing and Renovations were very professional and they knew the laws and codes. My Roof and Gutters + Downspout's look awesome! Great workmanship! They know there stuff I recommend them highly!Thank You Southern Roofing and Renovations and especially to Kirtis G and Tony D, they made it happen!!!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Roof installation
Shane Hester
2023-05
I know we all have people ringing our doorbells after a storm. I ignored a company until that company installed my neighbor’s roof. Since our roof is old, I allowed one of those other companies that knocked on my door to inspect my roof. I was told they did not find any issues. Then we had some more bad weather, the windstorm on 3/3/2023 that was considered a catastrophic event, and my neighbor had told me they believed they had some shingles from my roof in their yard/pool. I called a company for a free estimate. They found a few things and quoted me $1,500 to make some minor repairs but did not see the shingles missing.My neighbor was having their roof installed and they asked if I wanted their company to look at it. I hesitantly agreed only because I already had two roofing companies look at my roof in the last few months. Brendan and Eric inspected my roof. After about 30-45 minutes of inspection, they stated a claim would be warranted should I want to do that. I asked what was the chance that a claim would be successful, and Brendan stated 95%. That caused me to pause only because I was wondering if they were just saying that as I had already had two other companies inspect the roof and say there was not enough for a claim, and he is saying 95% the insurance would cover a new roof.Brendan stood by as I made the claim to my insurance company, answering any questions that might be asked that I might not know. The adjuster was assigned and came out a few days later. Brendan and Eric met the adjuster and walked the adjuster through what they had found. By the end of the inspection, the adjuster told me the roof was bad and that he would be writing it up for a new roof because of the identified wind and hail damage.I will tell you from experience; it really matters the knowledge of the person doing the inspection. I had two companies climb on the roof and tell me that it was fine, no major issues. Brendan and Eric inspected it and found several major issues and the adjuster fully agreed with their assessment. There was no fight from the insurance company.After going through the process with the insurance, I sent Brendan the breakdown of what the insurance would cover. After that we scheduled the design meeting. He and Eric provided samples, we talked about a few possible upgrades, etc. We worked out the roof design and I was able to get the new roof and only ended up paying my deductible. Literally two days later they showed up to start the roof, but it was going to rain so it got pushed back a day.Eric was handling another job and was not available, but Brendan was onsite through a majority of the project and was always available for any questions I had. If he had to go inspect another project, he would come back often and he would come back at any point if I had and issue and resolve it in person (there were no real issues). He immediately addressed any of my concerns and made sure that things were moving along, they were done correctly and that I was satisfied. When the roof was done Brendan made sure that is looked like they were never there. In looking over the roof a very small detail caught my eye. All of the pipes (not sure what they are called) as well as the vent had been painted to blend in with the roof. They wait until you select your shingle and then paint the pipes and vents to match. This made my roof look so much nicer as there weren’t these white pipes coming out of my roof any longer.I will close by saying that our area was considered a catastrophe area after the 3/3/2203 windstorm that came through. If you think you might have any damage from that storm or a previous one and even if you already had someone inspect your roof and not find any damage, call Brendan and Eric and let them look at your roof. I found them to be knowledgeable, detailed, customer service driven and punctual.Service: Roof installation
Brent Adair
2023-05
After a recent storm, Southern Roofing and Renovations was able to quickly inspect my roof for any potential damage. Eric Jones was professional, on time, and thorough in his inspection. I appreciate his help and that of Brendan O’Neil in assessing the damage and determining the appropriate next steps.I would highly recommend Southern Roofing and Renovations and will use them going forward for my home.
Lisa Glass
2023-05
Brendan and his team are true professionals. After the storms in early March Brendan stopped at our house putting up multiple tarps late in the night ensuring no further damage by more Storms. Brendan met with my insurance inspector ensuring the damage was well documented. His team of roofers were complete professionals and very respectful of our home. I hope I never have to hire another roofing company but if I do. Brendan at Souther Roofing and Renovation will be my only call.Services: Roof repair for storm & wind damage, Roof inspection
Justin Emslie
2023-09
Tanner and his team were excellent to work with. They were knowledgeable about roofing products and their recommendations for the future state of the roof were valuable. Highly recommend Southern Roofing teams.Services: Roof installation, Attic venting installation
Karen Hayden
2023-07
I had the pleasure of working with Southern Roofing and Renovations for my roof repairs, and I am thrilled with the results. Tony and Kirtis, the team assigned to my project, did an outstanding job. Tony's meticulous assessment of the roof's condition and transparent cost estimates were impressive. Kirtis showcased exceptional craftsmanship, paying attention to every detail and going above and beyond to address challenges. The entire team was professional, punctual, and left the site clean. I highly recommend Southern Roofing and Renovations, especially Tony and Kirtis, for their expertise and commitment to delivering an excellent roofing experience.Thanks so much!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Rhonda Weidman
2023-06
I would highly recommend Eric Jones with Southern Roofing and Renovation. We were in need of roofing inspection and repairs for the sale of our home. Eric responded quickly and was able to help us get the items needed done quickly and professionally and even point out items that were not needed. He went above and beyond to help us and we couldn’t be more pleased!Services: Roof inspection, Roof repair
Chase Gregory
2023-07
These guys are literally the best, hands down, bar none! Eric and Tony worked with my insurance through a couple rounds of estimates from hail damage and bringing everything up to code. Their sub-contract crews were amazing too. Best experience all around!Services: Roof repair for storm & wind damage, Gutter installation, Roof inspection, Attic venting, Roof repair
Candi Patterson
2023-07
Most efficient roofing company I have ever dealt with. Had our whole roof done in 12 hours and when they left you couldn't even tell they had ever been there!! Would definitely recommend them to my family and friends!
Ellen Wiles
2023-07
Tony & his crew went above & beyond ! The work was done quickly & professionally. They cleaned up afterwards & helped us deal with our insurance companyWe are happy with our new roof
Jon Fletcher
2023-07
Brendan was such a nice guy and very professional. His guys did great work and left absolutely no mess whatsoever. I highly recommend this company to do your roofing!!Service: Roof installation
Greg Thompson
2023-05
These guys did what they said they were going to do, which was remove old roof and install a new one in one day. Very professional and left the job site very clean. Helped with insurance claim to get the approval for payment. Their estimate was within $200 of the insurance adjuster. Would recommended again.Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Toru Hirao
2023-07
Hats off to Tony and Jeff for getting our project complete on just one day.They've helped us through the claim process each step of the way. Work was completed quickly and the area was cleaned up like nothing happened the same day. Highly recommended group!Services: Roof installation, Gutter cleaning
Rod Singletary
2023-07
Brendan O’Neil was very professional and completed the work and cleanup in a timely and conscientious manner. I highly recommend Brendan for any roofing work needed.Service: Roof repair
DugPen1
2023-09
CJ made the entire process easy and smooth. Highly recommend! Professional job and our roof looks great!Service: Roof repair for storm & wind damage
Brian Dunston
2023-12
Great company. Jonathon and Christian performed a complete inspection and diagnosed my problem. Highly recommend.
Scott Strength
2023-07
They did a great job of explaining insurance coverage. Came out and did the whole roof and cleanup in two days. Highly recommend.Services: Roof repair for storm & wind damage, Attic venting
Joseph G.
2023-05
Made my roof replacement experience extremely easy. Couldn’t be happier, 10/10 will recommend!Services: Roof repair for storm & wind damage, Roof inspection, Roof installation
Cessna Flyer
2023-07
Brendan was amazing he handeled everything from start to finish, my new roof is beautiful!!
Spencer Johnston
2023-08
Southern roofing replaced my roof and did a great, quick job.
Monday | 8 AM-4 PM |
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Tuesday | 8 AM-4 PM |
Wednesday | 8 AM-4 PM |
Thursday | 8 AM-4 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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