4.8 (700)
2111 Boat Factory Rd, Pleasant View, TN 37146
(615) 307-9510
usstn.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amanda Jones
2024-04
Hands down, USS is absolutely the best company to work with. Everyday I'm so happy to have found them. Ben, Wyatt, Brian, Michele, and so many more USS employees, that are working on my property, are incredible. This is a huge job, yet, they make it look like they tackle this kind of work everyday... because they do. They are all highly experienced. -- USS is the best.
Matt Delabarre
2024-03
USS Team was great. 6 piers under the front porch and 2 steel beams & supports under the living room floor. Dustin, Luke, Camryn, and Artie did a fantastic job! Thanks, guys!Punctual, polite, hard-working and professional. Work site cleaned up like it never happened. Would highly recommend USS for any structural work to your home.Edit: forgot to add Bart Schneider who came out to look at the porch and floor. Bart was great and very knowledgeable. Great team all around.
Gayle Garrison
2024-04
We couldn't be more pleased with the work USS did for us on our home. The entire process from quoting to completion was smooth and professional and the workmanship is outstanding. We could not have made a better choice than USS! A special thanks to Evan Dennison for an excellent job and a pleasure to work with.
Caleb Hall
2024-04
Jason and Cade did an amazing job. Not only were the quick, efficient, and knowledgeable; these men were kind and patient, ready to answer all my questions and explain the process of my home repairs to me in easy and understandable terms. If you can, I would definitely request this crew!
Kirstie Hensley
2024-04
Doug and Johnathan were very kind and professional. They made sure to inform us about what they were doing and answered any questions we had. They were able to get the job done in a reasonable time frame. We appreciate their kindness and work! If we ever have any more work that needs to be done, we will be sure to contact USS.
Tim Price
2024-04
Dustin B and Luke B were great to work with. These two guys exemplified the quality of USS and serve to put forth the great image of USS. They did a great job. Thanks for sending these two men to do our work!
Jason Hudgens
2024-04
Had a great experience with USS. From the moment I called, everyone I talked with and met were very friendly and courteous. They were quick on showing up and giving me the estimate. Jason Zuhlke was the estimator and he answered all my questions and explained how my sinking in back porch and two areas of sidewalk could be repaired and re-leveled. Evan Dennison was the specialist that came and did the work. He called to let me know what time he would arrive. He got here and let me know what he was going to do and the end result looked great. Very satisfied and would totally recommend them.
Michelle Koehly
2024-04
Dustin B. and Luke B. were fantastic! They were friendly, efficient and respectful of the property (I super appreciated them automatically taking their shoes off when coming inside 😄) Bart S. was equally fantastic, and I appreciated his honest up-front approach. Overall, a great experience!
Brian Benda
2024-04
Called USS today about what I thought was a sinkhole on my property. I was put in touch with Kenny Williams at USS who was extremely helpful. It's refreshing to deal with someone so kind and professional! He took the time to talk through the situation with me and recommended some things that I could try to determine if it was a sinkhole or not. He went a step further and advised how to handle if it wasn't a sinkhole, and said to feel free to text him photos and updates. His suspicions were correct, not a sinkhole, yet he still took the time to text with me and provide an expert opinion. This is how a business should be run! While I'm thrilled it's not a sinkhole, I kind of wish it was so I could hire this guy! Ha! Seriously though, Kenny, THANK YOU!!!
James Dixon
2024-04
We just had Chad Kues out to take a look at a few cracks at our home. He was early to the appointment, very knowledgeable and very professional. He assured us that our house has no foundation issues and that made the visit even better! Would defiantly recommend them! Thank youJames D
Debbie West
2023-12
Evan was very pleasant, personable and professional. He welcomed me looking over his shoulder to satisfy my curiosity of the way the procedure worked. He was efficient and kept the work site clean throughout the process. The outcome was very satisfactory. My overall impression is that I was very impressed with USS and their quality of work. I can wholeheartedly recommend Evan and USS for anyone with foundation issues.
Barbara Nantz
2023-07
Jacobean, Chris J, and Carson did an amazing job and were very professional. They worked hard the whole time and if they took a break, it wasn't for long. They cleaned up after themselves and did a great job putting everything back where it came from. You can't see what they did from the pictures once the mortar dried. Thanks USS and I'll be using them again for another job shortly.
Dylan Sagely-Patterson
2024-01
Before we started painting different rooms in our house, we had noticed some cracking in our older home that we believe were caused from settling. Chris quickly came out to give us a quote for 3 structural jacks and answered all of our questions, even via email, after the fact when we thought of more.Doug D. & Jonathan W. did excellent work, taking into consideration cleanup, which was very nice, considering they had to go back-and-forth through our kitchen and throughout the house. I would definitely hire USS again.
Rue Kent Wildman
2024-03
Great crew - Dustin B, Luke B, Cam R, and Artie Z. Professional, responsible, hardworking, friendly and reliable. Arrived on time. Worked nonstop. Always followed through. Happy to explain and answer questions. All around credit to USS. Plus Tyler H was knowledgeable, congenial and intelligent in his original estimate. A very good experience in every way.
Carole Dawn Durham
2024-04
I would highly recommend USS! From Aaron coming to my house and giving me an estimate and explaining how the system works to Doug, Jonathan and Ethan arriving promptly and doing the work! They were so nice and polite and did a great job!!!
Chris Csepp
2024-02
We are in the process of a real estate deal, and requested further foundation review as part of our inspection. Tyler, from USS, was our foundation expert and offered everything we needed during this process. He was honest, knowledgeable and informative, and, very professional and timely. He even went out of his way to bear the elements and complete our inspection during some aggressive winter weather that shut down most of Nashville. I would highly recommend Tyler and USS for your foundation needs.
Jennifer Lozano
2023-11
Evan was great. He was informative and created trust between us. We enjoyed his conversation and his poly work and repair of our porch was executed correctly and promptly. Jacob and his coworker were also prompt and cordial. We had the work completed from the estimate and they did not try to upsell. He explained what we were having done easily and simply to a first time home buyer. I highly recommend USS and their team of professionals.Thanks again!Jennifer
Ronald Thompson
2024-04
United Structural Systems has been at our home for the last week and a half stabilizing our foundation and slab of our home. The company overall has been amazingly thorough. Evan Dennison did the Polyfill under the slab, protected my furniture, kept the project clean, explained the procedure, and totally cleaned up afterwards. Evan was an absolute pleasure to work with! Clifford was the project manager for the piling install around half of our home. He and his crew were wonderful. Much grading and plant removal was done and they tried very hard to save the irrigation when ever possible. Klifford spoke with us daily regarding progress. Afterwards they regraded, compacted soil, raked and returned the yard to the way they found it. We would definitely recommend United Structural Systems, Klifford, and Evan in a heartbeat!
Tanya Statum
2024-04
Dustin and Luke were professional: on time each day and thorough by explaining the process and keeping me informed of the progress. They also cleaned up the work area perfectly. They did an excellent job.
Vick L
2024-02
The work was professionally done. Electricians and technicians were punctual and super nice! They made sure they cleaned up after and always took the time to let us know when they were leaving and done each day. Great group of guys would highly recommend.
Christa Seal
2024-02
Chris Crockett came out to our home and gave us a fair estimate to fix our sagging patio. He was professional and explained the process in detail. We agreed to go forward with the work and an appointment was scheduled quickly to complete the work. Evan Dennison was assigned to do the repair. He communicated well, showed up on time and again walked us through the process before he began. Then, he made the repair needed, showed us that it was completed and left the area cleaner than he found it. So impressed with the whole process! Thank you!
John Beckett
2020-05
After the initial inspection and consultation by Jason Zuhlke, Evan Dennison was scheduled and came out and did the work on my house, stabilizing and raising the concrete in a couple of different areas on my house. A great value, excellent quality of work! Jason arrived exactly as scheduled, was very professional and completed the job efficiently! I certainly recommend USS!
Christy Jones
2023-11
Evan was very knowledgeable, hardworking and efficient. I appreciate his willingness to help us even after he finished the project. After receiving multiple estimates, ultimately I chose USS because of Jason’s customer service and knowledge. I love that USS didn’t sit down and go through the history of the business and a slide show like some of the other competitors. His sales pitch was perfect - down to earth and easy to converse with. Thanks!!
Daniel
2024-04
Gentlemen Luke and Jason were awesome! Explained everything clearly and the results was what they said it would be! Lifted the driveway and ground the cracks and filled them while matching pretty darn close to the exact color of our 20yr old driveway.
Steven Fitts
2022-05
If I could give USS 20 stars I would but I will just put reviews anywhere I can to get the 20 stars. Lol i contacted USS and a few other company’s because of my crawl space kept getting tunnels due to moles drilling under the footer causing water to build up in my crawl space and eventually penetrate my basement wall. I had a temporary fix but was only ment to be temporary. I started contacting a few company’s for estimates and out of the 4 i encountered Ben Perkins who came out and didn’t try to sell me a bunch of stuff I didn’t need. I knew exactly what I needed done and he sent me a estimate but to my surprise wasn’t bad at all I elected to have USS conduct the job. Fast forward 2 months I received a telephone call the day before my start date of 23 September 2021 from Dustin Barr who is the Master Foreman for my project. He called and let me know when they were starting. The next day he arrived I was getting ready to go to work and he wanted to show what all he was doing and asked where I wanted the discharge to run out of my home and where to pop it up in the yard we agreed on everything and let him do his work while I went to work. While at work I received a call asking if it’s ok to extend the drainage system another 10 feet so that the sump is on the basement wall I was happy he noticed that because honestly that’s where I wanted it to be. I agreed and he went back to crawling around my small crawl space. The next few days Dustin and his assistant David Adams not only completed excellent work he kept me well informed explaining what everything is and what it does. They didn’t make a mess they didn’t kill my grass they were both respectful of my home, my yard and to me. These 2 gentlemen especially Dustin are very focused on attention to detail and customer service. I highly recommend USS to complete any work at your home. Im also extremely happy I didn’t get a “ floating“ estimate because my biggest fear was the price continuing to go up as the job progressed. The price was EXACTLY the same price I received the day Mr. Perkins quoted it 2 months prior. Very satisfied customer and I’m able to sleep better during heavy rain not worrying about my crawl space anymore!-Services I received was a crawl space Drainage system, sump and sump pump and discharge out into the yard. And the entire crawl space Encapsulated.Services: Waterproofing, Foundations
William Callis
2023-11
USS just completed our basement encapsulation and so far everything is exactly as the promised. They were very punctual, kept in contact as to when they would arrive, did a good thorough install and Doug D and Jonathan W were also very courteous and cleaned up after the job was completed. I also want to commend the electrician who installed the dehumidifier. I highly recommend USS and will look to them in the future for any other services that they offer that I may need.
CP
2024-04
Ben came and inspected my home. Was very thorough and answered all my questions/addressed all concerns. Very professional and not pushy at all. I am looking forward to hiring USS!
Vickey Perry
2023-11
I have had the pleasure of having these guys complete an encapsulation on our home. They were so professional. Dustin Barr and Camryn Ruiz were exceptional. They were competent professionals. They were courteous at all times and answered all my questions and concerns. Dustin made sure I knew the things that were going on. He did a phenomenal job. Thanks so very much. I definitely would recommend them.
Sandra Smith
2023-11
DeMarcus and Dijon were amazing! They fixed what looked impossible to repair. These young men are experts in their field. I would suggest anyone to use them and USS. Evan Dennison, a poly specialist, repaired our cracked sidewalks and lifted them back to their original position. All these young men were very professional and so nice and polite. I chose USS based on TV ads but I would now choose them for their excellent work. I highly recommend this company!
Lisa Long
2024-02
Very happy with the work that USS did on our home. The company was great from our initial reach out through the finished project. A special thank you to Demarcus and Dijion for all of their hard work and professionalism.
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-4 PM |
Saturday | Closed |
Sunday | Closed |
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