Clayton Homes Rutledge

Kayla Davis

2024-04

If I could leave no stars, I would. I would take caution in purchasing any home from here. I closed at the end of May in 2023. I got to noticing the walls and ceiling. The dry wall tape had not been properly put on. Every corner in every room, the tape was coming up. This was also happening at the seams. They didn’t finish the wall completely in the secondary bathroom and just slapped a mirror up on it. There was a big gaping hole beside the mirror that they didn’t think anybody would see. The linoleum, in both bathrooms, have several cuts and rips where they didn’t want to correctly fit it to the floor. One wall had a huge blister that ended up cracking and a hole fell out in it. The grout, that is in the master bathroom shower, started cracking and flaking off. The wall wasn’t completely finished in the corner where the shower was put. Every plug in was busted under the cover. They were over tightened. And where they use “smart plug ins” or whatever they call them, you can’t replace them yourself without buying a special tool that is $50. I had to clean pencil/pen marks off from every closet where they had tried to mark where they wanted to put the metal closet racks. The master bedroom/bathroom area stays 15-20 degrees colder or hotter than any other room in the house. The carpet wasn’t kicked properly and it’s coming up at every floor transition strip. The center ceiling board/beam was cut too short and still slapped up there with a huge gap they didn’t even try to fill in.This is my first time purchasing a home and it has been nothing but a nightmare. I will never purchase another Clayton home.I’ve attached photos, but that’s not nearly all of them.

Mike C

2023-05

Saw a model and loved it. Bought the Rutledge Brookline Flex 32 modular. We absolutely love our home BUT!!!! A few issues as I edit this review.1. Took almost 2 years from start to finish which hurt us financially because the interest rates went sky rocket during the process which means our locked rate went into a balloon under a construction loan.2. Giving the nature of the home, it is well built but the floors are uneven with nail pops throughout. ( Floors Only)3. Electrical - rooms are connected to each other, believing each room should be on a separate circuit which over loads and pops the breakers constantly. Example, master bedroom and bathroom are tied into the living room. Not to mention the outside recepticle is also tied into the master bathroom and living room. So much for Christmas lights.4. Seems the ceiling is warping more and more everyday like the house is having a bending issue.5. Siding has been replaced several times and continues to buckle and twist.6. Big plus, wall cracks have been very minimal.7. Wall paint isn't paint, more like drywall primer with a tint. Splotchy throughout the home.8. Trim is not what I expected, the model seems very different.9. Big deal to me but not to my wife, the house was ordered without a dormer. We received with a dormer.10. When it comes to land final grading, seed and straw. Was told after the fact they are only required to do the bare minimum. Wife and I hired a company to come out to do it the way it should be done.So much more to list but I believe the office we worked with are doing what they can to rectify the issues. The siding and ceiling are my biggest concern at the moment.Service: Home building

Luther Holt

2024-03

I just stopped in to pick up a trailer to be pulled, and I’ll tell you it looked like it ant farm. So many workers was moving around back-and-forth and they looked like they were happy doing their job and it was a environment that anyone would want to work in. I actually thought about asking for an application because like I said, they look like they were happy.

Patrick Delaney

2023-10

Buying my retirement home in TN from them. Was recommended to them by my mortgage guys. He said they are the easiest to work with out of all the manufactured home companies. Looking forward to our new home.

john hicks

2023-05

Their quality and workmanship is poor. So many things that are shabby. Things not square. Miss cuts. Walls not sanded shower door falling off cabinets not square and miss aligned door frames and trim loose and not properly installed. I bought a Tahoe. Stay away from this home and this manufacture. They won’t respond. They don’t care!!! Got your money and that’s all they care about. The only thing that I’ve been impressed with is theService crew that is trying to fix my problems. They are great guys. Always doingThe extra thingService: Home building

Toni Bowers

2023-05

Bought a 2017 Cumberland series home. We have had to file 3 claims on the roof. They only put on the minimum hud quality shingles which is rated to 60 mph which in Tn is a joke. They didn't install it correctly according to a prof roof we had to get to fix shingle damage the other 2 times we had to fix it without a claim. Our ac has never worked right. Very little flow out of resisters and in summer on 68 it kept the house 81. , Underneath all cabinets were open and it lead to a mouse problem. This house is a nightmare

Bev Reynolds

2023-07

UPDATE: per message from below- we contacted them. They sent a guy, I wont use his name, at this time, but he actually told my husband, that the roof was not tarred down from the apex to the the 3 shingle line below that and all my husband needed to do was get up there and tar it down. He said he had to do that on his home that he bought. OMG! BUYER BEWARE!We bought our mfg home that was built in 2020, in 2021. Since then, during all our thunderstorms and wind storms this year, our roof has had 3 leaks. We are now in the process of filing an insurance claim to get a new roof. The adjusters told us, this roof was not put on right. They used the wrong nails and they didnt lay them down right. This is unacceptable as a new home.

Marianne Rager

2023-09

Visited the lot and toured the homes. Set up nicely. I like that they had prices posted. Sales folks weren't pushy.

John wilder

2022-05

Purchased a Modular home and the overall quality is subpar at best.ceilings needed to be redone, flooring was not right, plumbing was disaster leaving us with a major water leak inside the wall leaving extensive damage and the fireplace had to have the stonework redone. The excuses were baffling like I had no idea how a home was built.Just beware of your purchase and inspect everything before signing off on your purchase.

Harold Kruder

2022-05

Bought a Tahoe model and the quality is not what i expected. Mostly a visual things but still need to address. Dealer was suppose to fix but didnt. I do want to thank Scott Wynn for coming out and addressing the issues. Very responsive to my concerns. Well backdoor leaks and was supposedly fixed. So regret buying a Clayton home. Sad part is thier corpate office doesn't really care either. I will NEVER recommend Clayton to anyone. You people should maybe take pride in your work and make a quality product again instead of just spitting units out to make more money.

Adam & Jessica McCary

2020-05

After visiting almost every manufactured/ mobile home sales center in the area, I have to say that we were VERY impressed with the service we recieved from Greenville Clayton Homes. Matthew Gains was our sales associate and he was absolutely fantastic with assisting us through the buying process. I would HIGHLY recommend him to anyone on the market for a manufactured or mobile home. He was patient, informative, up front, professional, friendly and went above and beyond to assist us. The whole entire staff was eager to step in and help any time Matthew was off, and the synergy of this team was an asset to our family's home buying process. It is with a high recommendation that I leave this review. We were not at all disappointed and believe you will experience the same with this fantastic team!!!

Phil Carr

2023-05

**EMPLOYMENT SEEKERS BEWARE**I gave a yr almost 2yrs of my life to this company it was the worst experience I've ever had they are set in their big corporate mentality & they will underpay u, work u to death, nvr any appreciation, & the moment they get to play with it money or make up some bogus accusations to fire u they will I strongly advise anyone looking to apply with this company NOT todo so they are highly uneducated & will even go as far as to put their hands on u when u do try & leave bc they think they are above the law & it's bc we the grunts dnt mean anything to them the plant manager Dan is unprofessional as they come & if u ever have any issues needing resolved forget ab it unless ur licking their boots & after seeing 1st hand how they build their "homes" I'd never buy one!!

Joe Collins

2021-05

So far it has taken 12 month's to get the process done and the house built. And now we may not be able to get the house on the property. I asked for someone preferably an Engineer to look at the lot and advise us. We were told not to worry about it. We were told they(Clayton) would do everything but we have had to Prod the sales person to get things done. Don't be in a hurry for a new house!

Davey Hammond

2020-05

I liked the navigation of the website for the most part. You are able to look at almost all of the homes' interior through interactive 3D, but not the exterior. I wish that there was a way to look at the exterior in the same way you can the interior. It would also be very helpful to see the different options through the interactive visual including roof pitch options.

Ben Birch

2023-05

Delivered shingles to this place called about overnight parking the lady i spoke with was very nice said yes they offer overnight parking i parked right at the gate maybe sat for 10 mins before a gentleman approached my truck asking me if i wanted to get unloaded even though it was past their receiving hours again a very nice guy got me unloaded and on my way would definitely deliver here again

Roger

2020-05

I have a new Rutledge Home been in it 2 weeks now. I payed a small fortune for it. Now I understand nothing is perfect but the measurement of the windows and doors are awful I have 3 big windows side by side in my living room 2 of them are 3 inch apart and one window is 2 inch apart is very obvious everyone I know points it out and my back door frame is lower on one side very unlevel and many more flaws but those are biggest and all I get told is unfortunately no one is going to give the go ahead to make them right. So iv got a total of 174,000 in this deal for this house to look so cheap. If there is a next time I will have one stick built and I urge everyone else to do the same !

Buffy Riffle

2021-05

Loving the Cheyenne! My next home!!!

John REED

2021-05

I go there 9 time apply application job didn't call me hiring cause I see sign need hire I did so many times never contacted me hire cause I had lots experience???????? I'm never happy about that

Corey Moore

2020-05

Best double wide product in the company. These team members take pride in a quality built home. Great ppl Great homes

Jamie Singleton

2022-05

I worked there back in early 2000s i was taught alot they build some of tge best homes around.

tina flowers

2022-05

Clayton mobile home manufacturers makes awesome home. Different styles to fit your needs.

Yoshi Y.

2023-05

Delivered on time, easy in and out. 3 dock doors all easy backing into.

Michael Russo

2023-05

Took a tour...Fantastic company. Great people..

Travis Troms

2020-05

Its a great place to work and they let u bring home the scraps of wood

Jennifer Rogers

2021-05

They weren't able to help me with what I needed since they don't sell to the public. But they were very sweet about it.

Dennie Fields

2023-09

The employees and office staff are very friendly

trevor windebank

2019-05

Wonderful place , hard working people who strive for perfection to build your dream home from scratch

Michael Helton

2022-05

Love their designs! Great customer service

Donald Ray

2021-05

Very helpful people every time I get parts. Very pleased.

Joseph Coleman

2022-05

It's hard work but good mo ey if your interested