4.7 (46)
150 Mitchell Ave Suite #1, Smyrna, TN 37167
(615) 355-0353
warrenconstruction.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brad Williams
2023-12
It’s hard to find a quality, dependable company you can trust these days, R Warren is 100% that!Our experience with everyone, at this company was an A+. Dakota got us started off and was knowledgeable, friendly and made us feel comfortable about the whole process. He was always there to take my calls and help in anyway he could. He was great to work with.Tim was fantastic. Constant communication about every step of the project, always took our calls or text messages. Really treated us like family. He really worked some magic managing this project in such a timely manner making everything come together. He was always positive, honest and helpful to the very end of the project.There’s not enough words to describe how pleased we were with the company and the way things went for our home repairs. I would highly recommend to anyone!
Shana DuBois
2024-03
Everyone was incredibly helpful and responsive! We had to have repairs done to a retaining wall after a traffic accident and then a move across the country. The crew not only worked with us long distance, keeping us in the loop the whole time, and the repairs were absolutely flawless! Truly like the truck never crashed through the wall.
Melissa Hahnert
2023-11
I had renovations done to my kitchen and master bath and moved my laundry room out of the master bath. I was impressed with the concise estimate I was given and the responsiveness to my questions. There were a couple misunderstandings that they resolved with me. Steve was good to work with.The problems were with the actual work and the crew doing it. They had to come back numerous times to fix things that were done wrong or half way. They did replace my hot water heater at their expense because they had to remove and reset it 3 times because of poor work. My shower walls had to be taken down and reset because the worker had not installed the backer board that was required behind it. He came out 3 times to fix the shower on/off handle. The largest problem was that the carpet pad was incredibly poor quality with large hard lumps that felt like I was walking on rocks. The carpet had to be taken up and the pad replaced. It still has lumps but not so many. I couldn't face having the furniture moved out yet again and the pad replaced again. I hate the carpet because the pad is cheap. When the carpet crew removed my furniture the second time and moved it back in they broke the top edge of my antique cedar wardrobe. If they had told me and kept the piece i could have fixed it. They also bent the brackets on my bookshelf so one of my shelves collapsed. The caulking in my shower wall has separated. They fixed the caulking around the shower pan but his has happened since the job was completed 3 weeks ago. The job took about 2 weeks longer than it should have because of the numerous things that had to be redone. They did pay for a couple electrical problems that came up during the remodel that didn't seem to be related to the project as a means of making up the inconvenience. There seemed to be inadequate supervision of the crew and poor quality control.
Erika Hellerman
2023-12
When we had a sudden water damage issue- The R Warren team came to the rescue. They handled everything from the mitigation to the reconstruction of our home. Everyone was quick to communicate and our PM Jason answered all our questions big and small . It was done as promised and on time. Most importantly- we are confident in the work and the end product is just beautiful
Tarra Bopp
2023-12
R Warren did an amazing job on our new roof. They helped us from beginning to end, especially with our insurance company. They always responded to any questions promptly. They completed work in one day and cleaned everything up completely. We would highly recommend them!
Darrell Hall
2023-10
Warren construction did a addition on my home. From the first phone call to get someone to talk to me about what I was needing to the job being finished all was amazing. Adam showed up right on time when he said he would. He let me talk telling him what I was wanting done.He started taking measurements and in a very short time. He had a very professional plan and started telling me what he would do and answered every question I had with a very knowledgeable answer. He sent me a quote that was well written very detailed and very reasonable price. My job was give to Russ to oversee getting people set to work. Russ stayed in contact with me giving me dates for each job being done.The brick removal and new foundation and the old brick being cleaned and reused was done by two outstanding talented artists. You can not even tell that it was an added addition. Framers and roofers and painters were all awesome. Everyone at Warren Construction was so professional, so very polite. They all had follow through and did what they said they would do and you just don't find that much anymore. I fully would recommend them to anyone needing any Construction and will tell them now you will never be treated better by anyone than what the fine people at Warren Construction Co.
Austin Maxwell
2024-02
The gentleman just hung up on my wife a few minutes ago saying he could not help her with tarpijg a roof on Super Bowl Sunday. The leak is at my father in law’s house with two 80 plus year old Senior Cotizens living there. R Warren claimed that Nationwide did not assign it to them nor did they see a record for my father in law. The back breaker was when he claimed my wife was being aggressive at insisting he tarp it today He said “I cannot help you” and he hung up. Poor customer service and response from my view of listening to the conversation. She was not aggressive rather frantic that they claimed to not have the assignment while Nationwide stated twice on the phone that it had been assigned to them.
Teddy Carson
2023-08
I had a wonderful experience with R. Warren after an accident with my car and my garage door. All the people who came to work on the special issue did a great job. Russ Hicks was a wonderful person to work with. I would use this company in case I ever need them.
Robert Place
2023-08
We had a fire in our log cabin home Our insurance recommended Warren construction and we were very pleased with their work. Adam was our point of contact and he was amazing he would always answer our phone calls return our text messages. I would highly recommend Warren construction.
Deana Righter
2023-05
We had leak repair that caused our wood floors to be sanded and refinished. We did not want new floors.Our insurance company recommended R Warren Construction. After meeting with Steve and Ray, I was confident we would have an excellent result and we did. They emptied the rooms with the floors needing repair. That team was fabulous and definitely very used to doing this. I had a small amount of color to show for the stain and they nailed it. The punch list went smoothly and quickly. I may have been the only delay.I would recommend R Warren Construction again and will use them in the future should I need anything.
Joseph Holl
2024-03
Worked showed up on time. Fixed a roof leak around a roof vent. Not a big job but stopped the water leak
Barbara Mason
2023-05
On Christmas Day, the sprinkler system covering my home froze due to extremely cold temperatures. As a result, my entire condo was flooded. R. Warren Construction Company promptly arrived and mitigated the water from my home. Their team removed everything and placed all the contents in storage. There was no damage to the contents because of the quick removal, clothing included. This job was a total gut job. Flooring had to be replaced, as well as some wallboard, insulation, and floor molding. Some lighting and ceiling fans were replaced in a timely.manner. Also, some parts of the ceiling required repair. Much care was taken to resolve the damage. I was always informed of the progress and was never inconvenienced. I stayed at a local hotel while this was being done. On March 10, I moved back home to a perfect renovation. I can’t say enough about the dedication and care taken to get me back home. I stress the word. ‘care.’ I would recommend R. Warren to anyone who is an emergency situation. Five stars to them.
Bonny O
2023-05
Warren Construction managed the repairs to my mother's home following a flooding due to a plumbing issue. Warren Construction delivered quality, timely, and professional results. Their team genuinely seemed to care about us and our satisfaction with them. Can't recommend them highly enough.
Sharlene Grogan
2023-05
I am a property manager and one of my homeowners had a leak that caused significant damage to the home. R Warren was on the job so fast and were so great at communicating and keeping me up to date with repairs. Would highly recommend!
Drew Gaffney
2023-05
Our initial work was repair of upstairs water leak damage. We were very pleased with the work and had R Warren do extensive repair and update in our 1987 home in a wooded area; repair rot, add deck, skylights, repaint, chimney update and completely restain/repaint exterior siding. Rick and team are very responsive and a pleasure to work with. I highly recommend.
Bryan Watson
2023-05
We had a washing machine service line fail inside the laundry room and we were gone from the house about 6 hrs. It flooded half the first floor and the crawl space.RWarren responded immediately that evening and into the nigh with an incredible water mitigation team! They were courteous, professional, empathetic and caring....and they attacked the problem with the urgency of a homeowner. After 4 days of water mitigation and constant survey and monitoring, I was EXTREMELY CONFIDENT that they did the job right and that we would could proceed with restoration without fear of long term problems.RWarren was the lead contractor for the repairs; they did a superb job getting sub-contractors into the house to do the work. They also took lead with the insurance company. Flawless!As with any repair of this magnitude, there is always the opportunity to do some upgrades...in our case changing carpet to hardwood. RWarren rolled with the change orders even when we went with our own flooring guy because they could better match the stain of the rest of the house.Sure, we had a few bumps in the road; it isn't easy to get sub-contractors. But they kept us informed and completed the work as fast as they could muster the right teams with the right skills and materials.I'd highly recommend them!Lead to ServeBryan
Daylan’s Designs
2023-09
🤩 what a pleasure it was to work with a professional contractor like Adam and the installation team. I had made a mess out of a door install I promised my wife I would do… well I suck at door installation apparently… fortunately for me- these guys don’t. I will certainly be back to use them for more home remodeling and repair.
Allen Harris
2023-08
R. Warren construction did a great job on our roof. They were very fast, and when they were finished the only evidence they had been there was the new roof.
Amy Pass
2019-05
Without question, I strongly recommend R. Warren Construction. They took over our house fire project after we had to fire our first contractor. We immediately knew we were working with the best in the business. We were amazed at how quickly they started to make progress and put us at ease. I truly believe this team is in a league of their own. The R. Warren Construction team, led by Rick Warren, is professional, knowledgeable, ethical, trustworthy, and efficient. In addition, they are just good people. I say that because if you need a restoration company, chances are you have been through an emotional life event. It can take months and months to repair. It is nice when you not only get your home back better than before - but you get to work with nice people along the way. I will be thankful for R. Warren Construction and the way they helped my family for many years to come.
Allen Fredrick
2023-05
Russ Hicks and crew did the work on my parents house. They where professional and very easy to get along with. Very little went wrong, but when something did they fixed it, no question asked or excuses. We would recommend them 100%. Russ and team can't thank you enough.Allen Fredrick
Lynn Ehrhart
2023-05
From our first meeting through the completion of the project, everyone was professional and friendly. Quick turnaround time, too! Our fence looks great and the seal is thorough and lasting. Highly recommend.
Rebecca B
2015-05
Our home suffered water damage due to a plumbing defect. Ron with R. Warren Construction arrived quickly despite terrible winter road conditions and immediately began water remediation. The needed repairs to our home were fairly extensive and included the replacement of the hardwood floors throughout our first floor. I truly cannot say enough good things about the entire crew. They are professional, timely, and very hardworking. They have even worked full weekends to help expedite our repairs. Ron has kept in constant communication throughout the entire process and has overseen all work to ensure that it is top quality. If the need again arises, I would hire R. Warren Construction in a heartbeat.
Alan Cranford
2024-03
They did a fantastic job and completed all repairs on schedule.
Jason Lee
2022-05
They made my sewer damaged rooms look better than they did before the damage occurred. I would definitely recommend them. I hope I never need property restoration services ever again, but if I do I wouldn't hesitate to use them again.
jan sellars
2023-05
We really appreciated the professional and respectful way all of the crews interacted with us . They were available at all times to answer questions or solve issues. Very customer focused and we would recommend them to any and all.
Dennis L
2016-05
We needed our roof replaced and chimney fitted with a new cap and re-mortared. They came out on time and did a good job putting on the new roof. Everyone was very friendly and professional. However, there were some issues.1. Along one part of the roof, several of the rafter ends had rotted causing the gutter system to pull away from the roof. These were missed on inspection and not repaired, even though we were informed that they would come back and fix the problem.2. Spent the better part of an hour picking up cellophane tabs, nails, tools, roofing, etc. after they had completed the roof. In their defense, they did come back to do a final clean-up the next day, but finding the nails was a concern.3. The mason that came out needed access to the outside of the chimney, which was partially blocked by limbs from 2 beautiful holly bushes. In order to clear the limbs away, they were just broken off. Had he informed us, we would have been glad to trim the limbs from the area.4. The roofers set the ladder to transport the shingles to the roof next to one of the shrubs out in front of the house and damaged the shrub.5. They left a mess on the driveway out front with mortar and rocks strewn across the area.Overall, the roof looks great but we feel there should have been more care taken with the plants and the unresolved issue with the rafters.
Kelly Greene
2019-05
We chose R Warren after we had a kitchen fire. It was only in the kitchen but our entire house was affected. It was devastating. They made everything so easy, they were so nice and helpful. I wish I could give them 10 stars!
Joel Hassell
2023-12
Responded quickly, worked well and finished an outstanding job. I highly reccomend.
anika taylor
2023-08
Mr Mark was Awesome and So Sweet. Everything he said he was going to do it got done. I really appreciate all of hard work.
Frank Phinizy
2021-05
We used this company after our kitchen and dining room had water damage. They were very professional, on time, and the quality of work was excellent. I would highly recommend this company.
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Sunday | Open 24 hours |
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